secure business transformation through mdm · agenda 3 1. need for mobile device management (mdm)...

39
SECURE BUSINESS TRANSFORMATION THROUGH MDM November 7, 2017 2

Upload: others

Post on 05-Aug-2020

7 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

SECURE BUSINESS TRANSFORMATION THROUGH MDM

November 7, 20172

Page 2: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

AGENDA

3

1. Need for Mobile Device Management (MDM)2. MDM Implementation3. MDM Benefits and Lessons Learned4. Next Steps with MDM

A quick note about Mike….

Page 3: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

WHO WE SERVE

4

Customers: 130,000Territory: 70,000 mi2Linemen: 170Employees: 770

Page 4: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

- WIKIPEDIA

5

Mobile device management (MDM) is…

Page 5: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

ENROLLED DEVICES IN OUR MDM = 687

6

Page 6: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

OUR PROJECT

7

2013 2016

GoLive

2013 2014 2015 2016

First mobile policy implemented 7/1/2013

Heightened awareness of security vulnerability and functional constraints

10/1/2014

Updated mobile policies implemented1/1/2016 MDM

deployment6/1/2016

MDM Selection9/1/2015

05/01/15 - 08/31/15Email only Pilot

09/01/15 - 12/31/15MDM Selection

01/01/16 - 06/01/16MDM Deployment

Organic growth in

mobile use pre-2013

Page 7: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

OUR NEED FOR MDM

Page 8: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

OUR MOBILE NEEDS

Data Security

Functional Mobility

Device Security

Administrative Tools

Page 9: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

OUR MOBILE NEEDS: DATA SECURITY

10

Page 10: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

OUR MOBILE NEEDS: FUNCTIONAL MOBILITY

11

Page 11: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

OUR MOBILE NEEDS: DEVICE SECURITY

12

Page 12: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

OUR MOBILE NEEDS: ADMINISTRATIVE TOOLS

13

Page 13: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

MDM IMPLEMENTATION

14

Page 14: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION

15

Reinforcement

Deployment

Change Management

MDM Selection

Page 15: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: MDM SELECTION

16

Page 16: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: CHANGE MANAGEMENT

17

Page 17: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: CHANGE MANAGEMENT

18

Page 18: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: CHANGE MANAGEMENT

19

Page 19: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: CHANGE MANAGEMENT

20

Page 20: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: CHANGE MANAGEMENT

21

Page 21: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: DEPLOYMENT

22

Company Owned Devicewith no

Personal Use

Company Owned Device

with Personal

Use

Employee Owned Device

Page 22: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

IMPLEMENTATION: REINFORCEMENT

23

Page 23: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

SOME CHALLENGES

24

Page 24: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

BENEFITS AND LESSONS LEARNED

Page 25: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

“Providing company data securely to any location on any device.”

“Extension of work – in your pocket.”

EXTENSION OF NETWORK

26

Page 26: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

“Pushing tools into the hands of our employees.”

BENEFITS: CATALOG OF APPS

27

Page 27: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

BENEFITS: SECURITY OF DATA AND DEVICES

28

Page 28: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

BENEFITS: TUNNELING

29

OTP Network

AirWatchDMZ

Server

Internal Server

Page 29: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

BENEFITS: COST SAVINGS

30

Page 30: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

BENEFITS: ADMIN CAPABILITIES

31

Page 31: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

LESSONS LEARNED: ACCOMMODATING PERSPECTIVES

32

Page 32: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

LESSONS LEARNED: CONFIGURATION MATTERS

33

Page 33: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

NEXT STEPS

34

Page 34: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

"Pin and you’re in!"

EXPAND OUR CATALOG OF APPS

35

Page 35: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

DEVICE ROAD MAP

36

Page 36: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

CONNECTIVITY

37

Page 37: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

ON THE HORIZON

38

MDM

Work Management

EnhancedGIS Delivery

Service Orders

Mobile Self Service• HR• IT• Facilities

Outage Management

AssetManagement

Page 38: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM

QUESTIONS

39

I love it. It gives me access when I need it where I need it. I don’t feel so disconnected from the office… I feel just as connected as if I were right here in town. The access to the project sites on my phone is amazing…Just extremely helpful.Stephanie Hoff, Manager, Public Relations

Page 39: SECURE BUSINESS TRANSFORMATION THROUGH MDM · AGENDA 3 1. Need for Mobile Device Management (MDM) 2. MDM Implementation 3. MDM Benefits and Lessons Learned 4. Next Steps with MDM