mcs 2nd session

7/30/2019 MCS 2nd Session

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2ND SESSION


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BEHAVIOR INORGANIZATION


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Key elements in organizational behavior

People

Environment Environment

Structure Technology

Environment

Organization


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Management Control is the process by whichmanagers influence other members of theorganization to implement the organizations

strategies. Management Control System influence human

behavior.

Good management control systems influencebehavior in a goal congruent manner.


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Individual difference

Perception

A whole person

Motivated behavior

Desire for involvement

Value of the person ( ethical treatment)


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Achievement motivation A drive to overcome, accomplish objectives, and get

ahead. Affiliation

A drive to relate to people effectively

Competence

A drive to do high quality work and develop onesskill

Power A drive to influence people and situation


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Environment Opportunity

Needs &drive

Tension Effort Performance Rewards

Goals &incentives

Need satisfaction

Ability


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SelfActualization

Needs

Esteem needsBelongingness

needsSafety and security

needsPhysiological

needs


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Organizations goals versus Individual goals

Formal system and informal process influencehuman behavior in organization , they affect

the degree to which goal congruence can beachieved.

Formal mechanisms must be consistent withinformal forces, both a key role in achievinggoal congruence.


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Corporate goals are determined by the CEO of the corporationand usually ratified by Board of Directors or the goals originallyset by founder.

Founder

GOALS

Boardof

Director

ROI

RevenueCompany

size

Profitability

Satisfactoryprofit

Risk

ShareholderValue


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Humanbehavior

Externalfactors

Work ethic

Internal factorsCulture

Mgt styleInformal

organizationPerception &

communication

Goals

Action Congruence

Mgtcontrol


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The common beliefs, shared values, norms ofbehavior , and assumptions that are implicitlyaccepted and explicitly manifested throughout theorganization.

Culture is the most important internal factor in theorganization.

Organizational culture is also influenced stronglyby personality and policies of the CEO, and by

those lower level managers with respect to theareas they control,.

The rules and norms accepted by union also havea major influence on the organizations culture.


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Stephen P Robin ( Organizational Behavior )

Budaya perusahaan adalah sekumpulan sistem nilaiyang diakui dan dibuat oleh semua anggotanya

yang membedakan perusahaan yang satu denganyang lainnya.

Deal and Kennedy ( Corporate culture )

Budaya perusahaan adalah nilai inti sebagai esensi

falsafah perusahaan untuk mencapai sukses yangdidukung semua warga organisasi dan memberikanpemahaman bersama tentang arah bersama danmenjadi pedoman perilaku mereka sehari-hari.


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Unsur-unsur budaya perusahaan :

Asumsi dasar atau pedoman perilaku,

Keyakinan yang dianut bersama, Pemimpin pencipta budaya organisasi/perusahaan

Pedoman perilaku dalam mengatasi masalah,

Sistem nilai atau nilai-nilai yang dianut,

Lingkungan internal dan eksternal,

Pewarisan dan penyesuaian.


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Karakter budaya organisasi/perusahaan Inisiatif individual Tindakan terhadap tindakan berisiko Pengarahan,

Integrasi, Dukungan manajemen, Kontrol, Identitas, Sistem imbalan,

Toleransi terhadap konflik, Pola komunikasi.

__________Sumber : Stephen P Robin dalam Organizational Behavior


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Fungsi utama Budaya Organisasi/Perusahaan Sebagai batas pembeda terhadap lingkungan, organisasi maupun

kelompok lain, Sebagai perekat bagi karyawan dalam suatu organisasi, Mempromosikan stabilisasi sistem sosial, Sebagai mekanisme kontrol dan dalam memadu dan membentuk sikap

serta perilaku karyawan, Sebagai integrator, Membentuk perilaku bagi karyawan, Sebagai sarana untuk menyelesaikan masalah-masalah pokok organisasi, Sebagai acuan dalam menyusun perencanaan perusahaan, Sebagai alat komunikasi

Sebagai penghambat berinovasi.________

Sumber : Moh Pabundu Tika, Drs, MM, PhD dalam Budaya Organisasi danPeningkatan Kinerja Perusahaan.


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Formal ControlSystem

ManagementControl

RulesPhysicalControl

ManualsSystem

safeguardTask Control

System


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geGoals &strategies

StrategicPlanning

ResponsibilityCenter

performance

Rules

ReportActual vs

plan

Performancesatisfactory

Otherinformation

Budgeting

Noa

ctual

revise

revise

Yes

reward

Feedback/communication

Measurement


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Business Unit Managers responsible for planning and coordinating the

work of the separate functions.

Managers exercise broad authority over their units.

Headquarters is responsible for obtaining funds for thecompany as the whole.

Headquarters approve budget and judges theperformance of business unit managers, sets their

compensation. Headquarters establishes companywide policies.

Headquarters staff may assist the business unit such asHR, legal affair, public relation, controller and treasury.


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Business Unit

Advantages

Provides a training ground in general management.

Business unit is closer to the market and the unit canreact quickly.

Disadvantage

The business unit manager is presumably a generalistbut subordinate are functional specialist.

Disputes between business units in business unitorganization.


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Controller is responsible for designing andoperating the management control system .

The following function usually performs by

Controller : Designing and operating information and control

system,

Preparing financial statements and financial report,

Preparing and analyzing performance report,interpreting these report and analyzing program andbudget proposal and consolidating as annualbudget,


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Supervising internal audit and accounting control

procedure, Developing personnel in the controller organization and

participating in the education of management personnel

relating to the controller function. The Controllership is staff function, controller does not

make management decisions. Controller also play an important role in the preparation

of strategic plans and budget.

In companies organized into business units, therelationship between the business unit controller and thecorporate controller is always subject to debate.

Controller must stay independent of entitys managers.


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mcs 2nd session

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