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Page 1: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130
Page 2: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

BeyondAchievements!It is not enough to simply achieve, we must continue!

To develop and aim for beyond achievements. !

Page 3: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Master Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130 MB and the challenging aim of being the car rental leader in the kingdom.!

Master Car Rental has now achieved its goal of becoming a leader in both the long and short term!car rental and limousine business. But the company also offers a range of the other cutting edge

transportation services.!

Thus nowaday, the number of our car rental service has reached to 3,000 cars and also !11 service branches all over the country. !

Master Car Rental continuously developing itself into the kingdom’s premier one-stop car rental service boasting international standards.!

Page 4: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Vision!"From the very day it was established, Master Car Rental Co.,Ltd., has a clear

vision: That of continuously developing this Thai company into the kingdom’s premier one-stop car rental service boasting international standards. Because of this developed commitment, the company

is now able to offer useful advice on strategic vehicle planning to best suit the exacting requirements of many different type of company. Master Car Rental Co.,Ltd., is like a trusted friend who will be there just when you need it; guiding and supporting you. !

Mission!- To continuously increase quality and standards of services!

-  To increase the number of branches so as to be able to offer nationwide cover!-  To develop state-of-the-art technology so as to meet customer demands quickly and efficiently!

-  To organize continuous staff training program so that company can maintain high quality standards of ! service and offer excellent management!

Page 5: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

March 2008, We have achieved!

“Best Car Rental and Services 2008” !from!

“CAR OF THE YEAR 2008” !

Presented by Grand Prix Group!

Who held Bangkok International Motor Show 29th!

March 2009, With the highest professional service, We have achieved!

“Best Car Rental and Services 2009” !from!

“CAR OF THE YEAR 2009” !

Presented by Grand Prix Group!

Who held Bangkok International Motor Show 30th!

Page 6: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

January 2009, We have been certified!

“ISO 9001:2000” !from UKAS (The United Kingdom Accreditation Service)!

and NAC (National Accreditation System of Thailand)!

With the aim of!

“Providing Professional Service in order to meet with the

customer satisfaction and continuing development”!

Page 7: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

BeyondProduct&Services!Each drive is a journey of life, collected with memories.!

Let us be a member of journey and provide an experience that is beyond driving. !

Page 8: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Fleet Management!

Short Term Rental!

Limousine Service!

Page 9: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Fleet Management!

Page 10: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Suitable for companies trying to keep down or even eliminate the costs of their organisation’s vehicle management and administrative costs. Master Car Rental is able to offer an operating lease with a set

monthly rental fee. This makes it simple to control your company’s vehicle budget. The contract for this kind of rental service can be drawn up to last between 3-5 years and this popular service can be made

available for both state and private entities. !

Fleet Management!

BeyondDriving!

Page 11: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Our Fleet Management is able to offer following services;!

Maintenance!Master Car Rental offers you convenience and

simplifies the process of car maintenance. !

Preventive Maintenance Program!Master Car Rental’s Preventive Maintenance

Program service can act like a personal secretary!by contacting you with reminder of your next mileage

check-up appointment!

Fleet Management!

Page 12: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Insurance!With Master Car Rental, we give you the confidence.!

You can always rely on our insurance. We have our system!to renew your insurance before it expires,!

to make sure that your best protection will not be interrupted.!

Registration!As with our insurance service, Master Car Rental emphasizes

on easing problems which causes inconvenience to our customers. Such as, we will help with the procedure for your

annual tax renewal a month in advance,!so you will not have to worry. !

Fleet Management!

Page 13: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Replacement Fleet!For the best benefits of our clients, during time of regular maintenance, service replacements,!

or other incidents which your car will be temporary unavailable, Master Car Rental will provide!a replacement car of the same quality as your car. We can provide you with replacement car

during time of emergencies from our networks nationwide.!

Fleet Management!

Page 14: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Fleet Management!

Road Side Assistance!Wherever and whenever problems occur with your vehicle, Master Car Rental is available for you 24

hours, 7 days a week. With the Mondial Assistance network system, the largest emergency help center in the country, and Master Car Rental’s Call Center, we can assist and provide the necessity solution

once an unexpected incident occur. !

Page 15: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

“As well as vehicle advisory and planning service designed to best suit your company’s need,!You can also take advantage of Master Car Rental’s accountancy and financial services.”!

Fleet Management!

Page 16: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

You are eligible to receive the following benefits:!

- Enjoy advantageous tax deductions.! - If your vehicle is being used for commercial purposes, it is possible to deduct full costs!

from your tax bill.! - Effective capital management by outsourcing.!

- Reduce risk with persistent budget allocation.! - Reduce administrative work load.! - Be able to manage uncontrollable costs!

i.e. maintenance, replacement rental car.!- Alleviate financial risks, i.e. reparation, sell-out.!

Fleet Management!

Page 17: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Fleet Management!

You are eligible to receive the following benefits:!

- Be able to record car rental fees as part of company’s overheads.! - Simplify company’s accounts in terms of asset or debt increase (Off-Balance Sheet).!

- You receive a good Return on Assets (ROA).! - No impact to your Debt / Equity ratio.!

- Increase convenience for company as reliance on professional handling of car rental.! - Decrease complication and costs in vehicle management.! - Be provided a replacement car at all time.!

Page 18: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Accounting and Financial Management!

- Be able to record rental fees as expenses.! - No affect on accounting in terms of increasing assets or debts.!

- No large volume of cash flow usage in investing in company’s vehicles.! - No effect on the fluctuation of interest rate.!

- You receive a good Return on Asset (ROA).! - You can enjoy a good Return on Equity (ROE). ! - You are able to keep a tight control on your monthly costs and overheads as the operating leases !

cover everything in your rental and service contract.!

Fleet Management!

Page 19: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Effective Management!

-  Reduce damages in organization’s assets management.!-  Reduce organization’s administrative work load.!

-  No risk from residual value management.!-  Increase effectiveness in organization’s vehicle management.!

-  Convenient with professionalism and well-rounded services.!

Fleet Management!

Page 20: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130
Page 21: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Alternative for vehicle planning services!that provide all the vehicle solutions to best suit your organisation!

Page 22: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Description! Cash! Hire

Purchase!

Financial

Lease!

Operating

Lease!

Require working capital to arrange the vehicles! * * *

Require control maintenance and repair of vehicles! * * *

Require Car Registration - First Class Insurance arrangement ! * * *

Require replacement car when accident or reparation occurs! * * *

Residual value risk! * * *

Realization of asset and liability in Balance Sheet! * * *

Rental fees is taxable expenses! *

24 Hours / 7 days service provided! *

Reduce admin. / Accounting work load! *

Investment on non productive asset! * * *

Alternative for vehicle planning services!

Page 23: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Short Term Rental!

Page 24: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Our short-term car rental services are available on daily, weekly and monthly basis; from one day to a maximum of

three years period. Our range of cars varies over 20 service to exceed the expectations of our customers.!

Short Term Rental!

Page 25: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

BeyondSelection!

Page 26: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Our short-term car rental service include:!

1.Wide range of selection of vehicles!

We provide a wide selection of cars, categorized as Luxury Class, Business Class, Compact Class,!

Sub Compact Class and Trendy Style vehicles. Our selection also includes cars that cater the needs!

and requirements for the elderly and handicapped for their comfort and convenience.!

Short Term Rental!

Page 27: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

2. Nationwide branches!Our customers is our priority, for that reason, we aim to provide services and support that are

available nationwide. Unlike others, we provide at lease 11 branches, such as Bangkok, Suvarnabhumi Airport, Pattaya, Rayong, Samui, Phuket, Phang Nga-Khao Lak, Surat Thani,

Krabi, Chiangmai and Khon Kaen etc…!

Short Term Rental!

Page 28: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

3. Client services and support!To maintain our high standards of excellence, our client services department carries out

questionnaires to customers who had received our services. The feedback received is essential to improve and develop our services further.!

4. Pick up & drop off service!We are able to pick up and drop off our vehicles at a location that is convenient to our customers!

Within the Bangkok area with no additional fees.!

Short Term Rental!

Page 29: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

5. Corporate services!Master Car Rental also offers specials corporate rates for companies. The corporate rates are set

to help control and reduce the vehicle costs of the companies.!

Short Term Rental!

Page 30: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

6. Mobility Fleet Service!24 hour high standard car mobility service for your convenience and safety.!

Short Term Rental!

Page 31: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

For your convenience while traveling, each limousine provides all amenities such as GPS, Baby Stroller, Child safty, City Guide Map, Welcome CD and Drinking water.!

Short Term Rental!

Page 32: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Limousine Service!

Page 33: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Limousine Service!

This exclusive service caters to the requirements of large corporations and their business events and conferences, extending to VIPs for five-star hotels, all of which aims to build a

good impression and confidence on your company.!

Page 34: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

1. Route Limousine service (with notified routing & distance) !Services your special guest(s) from one destination to another with ease and comfort by!

our chauffeur service.!

Limousine Service!

Page 35: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

2. Rental for activities and events!We are ready to fulfill your needs on your special days. Whether they are Meeting Incentive

Convention and Exhibition: MICE, seminars, marketing strategies, or even to help host and international golf tournament. Our services are also available for special moments in your lives

such as weddings for your convenience. Supported BMW cars to “KTC Master Card VIVA!in the air 2008”, to build a long lasting good impression of us. !

Limousine Service!

Page 36: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Our priorities lie in the high standards of our services offered to you. To maintain such high standards is the heart and soul of Master Car Rental, that is why we emphasize and pay great

attention to the following:!

1. Punctuality. Every staff considers punctuality as a priority, to provide you a journey to remember.!

2. Airport Service. Our Airport Representative is available to welcome your important guest(s) from the Arrivals gate at the airport and leading them to their vehicle. This service aims to offers comfort

and ease to guest(s) upon arrival into Thailand.!

Limousine Service!

Page 37: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

3. Driver. All drivers have been trained and have passed necessary exams to meet our standards of excellence for passenger safety. Each driver is experienced with bi-lingual skills speaking Thai

and English. To keep track of the services offered by chauffeurs, we follow up our customers for service rating.!

4. Vehicle standards!

4.1 To ensure passenger safety and confidence, we provide top premium insurance.!4.2 For your convenience while traveling, each limousine provides all amenities such as !

GPS, Baby Stroller, Child safty, City Guide Map, Welcome CD and Drinking water. !

Limousine Service!

Page 38: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Services and Information receiving from incoming calls!

1. Enquiry about short term, long term, and with chauffeur car rental !

2. Reports of mileage check up appointment, out of order, accident, !

and car insurance!

3. Report of notice from customers!

Services and Information from outgoing calls !

1. Ask about customers’ after sale service satisfaction !

2. Make mileage check up appointment!

3. Invitation to various activities, i.e. introduce new cars, !

economic seminar, etc.!

Call Center 24 hrs.!

Page 39: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

BeyondNetwork!

Page 40: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130
Page 41: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

Our Customer!

Page 42: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130

A car is beyond an engine on wheels, it is a journey of life. !

Page 43: MCR Sales Presentation 18.03.09 (English Version) · PDF fileMaster Car Rental Co.,Ltd., first established its car rental business in July 2002 with current paid-up capital of 130