Welcome to the Car Rental Dashboard

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About National and Enterprise

National Car rental and Enterprise rent-a-Car: Your Business Is Our Business.Welcome to the Car Rental Dashboard, where you can find all the details you need regarding your company’s car rental program. Your company now has two great brands to choose from for business and leisure travel:

* For the definition of qualifying rental, a list of non-participating locations, and other important changes to the terms and conditions, please review the revised Emerald Club Master Rental Agreement and Program Rules and Conditions, which can be found at emeraldclub.com.

** Pick-up and drop-off service is subject to geographic and other restrictions.

Complimentary Emerald Club® membership.Bypass the counter and choose your own car via the Emerald Aisle in 62 major airport markets.Earn free rental credits every time you rent by opting in on your Emerald Club profile. And now, earn credits at participating Enterprise locations.*

Arrival alerts: An email is sent to you prior to your anticipated arrival reminding you of your reservation number and provides wayfinding to the rental location.Drop & GoSM for express car return through the delivery of e-receipts.

Free pick-up and delivery from your office or home.**

More than 5,500 neighborhood and airport branch offices located within 15 miles of 90 percent of the U.S. population.Award-winning customer service.Savings on long-term rentals via Month Or More® Rental Plan.

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Frequently Asked Questions

Have questions about the car rental process, loyalty club membership, or leisure rentals? Shown below are answers to some of the popular questions. If you can’t find the answer you’re looking for, click the link for further topics on the customer support site for each section.

National Car rentalQ. Can you explain one-way rentals, unlimited mileage and drop fees?

A. All one-way rentals should go through National. Authorized one-way rentals include a flat rate that includes unlimited mileage and no drop fee charges for compact through full size cars. Other car class categories will be charged the base rate plus mileage.

Q. What if I have a car on rent and decide I need to return to a different city?

A. Please contact your travel agency for a change in drop location. Only certain cars are authorized to go one way and unauthorized one-way rentals will incur a drop charge.

For further questions about National Car rental, click here.

Enterprise rent-a-CarQ. Will you pick me up or can you deliver the car/pick-up the car?

A. Our free Pick-up service is available to all customers and should be arranged directly with your local Home City (non-airport) branch. Find a Location

While we do not deliver the vehicle; during normal business hours your local branch will arrange a convenient time to pick you up from a local home or business address and take you to the branch to complete your paperwork and pick up your vehicle.

Upon the return of the vehicle during normal business hours, the location will be happy to drop you back to your home, office, or a local business.

Note: Due to security regulations “Airport Locations” are not able to offer pick-up service.

Airport locations not located in the terminal will provide shuttle service to and from the terminal to the rental office.

For further questions about Enterprise rent-a-Car, click here.

Emerald ClubQ. If I’m already an Emerald Club member, do I need to enroll again?

A. No, it’s not necessary to enroll again. However, you will need to update your member profile with your current corporate credit card and Corporate Discount information (the Corporate Discount is what links you to your company’s program to ensure you receive the appropriate rates and benefits).

To update your profile, visit emeraldclub.com. To update your Corporate Discount Number (listed in the lower left-hand corner of this page), please call our member services line at 1-800-962-7070 between the hours of 9 a.m. – 6 p.m. EST, Monday through Friday.

Q. Once I’ve enrolled in the Emerald Club, how soon can I make a reservation and receive my Emerald Club benefits?

A. When you enroll via the custom link, you will receive your Emerald Club number and your membership will be immediately available for use. Your new member packet with membership card will arrive via first class mail in 2-3 weeks. To receive benefits immediately, include your Emerald Club number in the reservation. Be sure to update your traveler profile. The Emerald Clubnumber should be used as your loyalty number for both National Car Rentaland Enterprise Rent-A-Car. At the time of rental, your membership will be validated by presenting your drivers license, and the credit card listed inyour profile or your Emerald Club member card.

Q. Can I rent for leisure travel with my Emerald Club membership?

A. Yes! Your Emerald Club membership is valid for all your rentals with National and Enterprise. It is however necessary to book with the leisure use Corporate Discount for your company.

For further questions about Emerald Club membership, click here.

Need to extend a rental? Email us at extensions@ehi.com.

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About Emerald Club®

Emerald Club

� Bypass the counter at most major U.S. airports.

� Unparalleled speed and convenience of the Emerald Aisle.**

� Choice of vehicle (any available class for the midsize rate).

� Drop & GoSM℠service expedites vehicle returns with automatic e-receipts.

� Earn free rental days.

Emerald Club Executive

� All the benefits of Emerald Club membership, plus:

� Choose from the Executive Selection featuring Fullsize and higher class cars charged at the reserved Midsize rate.

� Guaranteed upgrades. Always pay for one car class less than the car reserved (Fullsize through luxury).

Emerald Club Executive Elite

� All the benefits of Emerald Club Executive membership, plus:

� Rent from the Executive Selection, an exclusive section of the lot that provides full size and above vehicles at the midsize price.

� Car delivery to most private airport terminals within 50 miles of a National location in the U.S. (Charges may apply.)***

� Guaranteed car (up to a Fullsize) with 24-hour notice.

You will receive an enrollment link from your company’s travel manager. Once you have enrolled, you can immediately take advantage of the many benefits of Emerald Club.

A member packet will be mailed to you within two to three weeks of enrollment. This packet will contain a personal Emerald Club card and an overview of The Emerald Club program including the benefits listed below. And now, Emerald Club members can earn rental credits at participating Enterprise locations.*

take a virtual tour of the Emerald Club experience.

Take the virtual tour of the National Car Rental® Emerald Club®. Discover how speed and the power of choice make us one of the country’s top loyalty programs.

* For the definition of qualifying rental, a list of non-participating locations, and other important changes to the terms and conditions, please review the revised Emerald Club Master Rental Agreement and Program Rules and Conditions, which can be found at emeraldclub.com.**Available at select locations only. Expedited counter service available at all other locations. ***Cannot be booked on-line.

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Total Transportation SolutionSM

Solutions for your company: Solutions for you:

1: Restrictions apply. For details, see an Enterprise Car Sales Manager.

WeCarMembership based car sharing program

Reduces the hassles of traditional transportation

Members are concerned about the environment Most cars in the WeCar fleet are hybrids and all are very fuel efficient

The WeCar fleet is ready and waiting in convenient locations nearby Any time of the day or night, hop online to reserve one for when you

need one

For more information, visit wecar.com.

rideshareA comprehensive alternative commute program for companies looking to enhance their Employee Benefit Package

Increased employee morale and retention Ease, or eliminate parking congestion Carbon footprint reduction and tracking programs

For more information, visit vanpool.com.

Fleet ManagementImprove Cash Flow

Provides flexibility and lessens the need for debt; less debt reduces business risk

Save Time Outsourcing your fleet needs allows you to focus on growing your business

Transportation Solutions A business partner that can accommodate all of your transportation needs

For more information, visit efleets.com.

Car SalesHaggle-Free Buying

120+ makes and models of used cars, trucks, vans and SUVs Every vehicle has passed a rigorous 109-point inspection performed by

an ASE-Certified technician No-haggle pricing

Worry-Free Ownership 7-Day Repurchase Agreement1

12-month/12,000 Mile Limited Powertrain Warranty1

For more information, visit enterprisecarsales.com.

Commercial truckCustomized fleet solutions

We offer a wide variety of trucks and vans equipped for commercial use Daily, weekly, or monthly rentals available

Minimum fleet maximum results Supporting seasonal, project based, peak and temporary vehicle needs Extensive coverage with locations throughout the U.S. and Canada Staffed with local professionals specializing in commercial truck rentals

For more information, visit enterprisetrucks.com.