Assignments

For Thursday (Feb. 5)

◦ Read Chapters 12 and 13

Glossophobia Speeches in Lab beginning after

audience analysis assignment (approx. Feb. 5)

◦ No more than three minutes.

◦ You will be timed.

◦ Practice, practice, practice.

◦ We are working on getting videos online

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Assignments

Informative Speeches will be next

Syllabus Change Alert: no written requirement

◦ Pick a potential employer and inform your audience

about them

◦ 3-5 minutes

◦ Use a handout or props to reinforce your message

◦ 50 points

◦ Professional Dress

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Questions?

There are 200 of you and one of me …

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Work Communication 101

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Education, Inc. All Rights Reserved.

Questions?

Allow 24 hours

for my response

to email.

Practice good

workplace

communication.

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Copyright © 2013, 2010 Pearson Education, Inc. All Rights Reserved.

• Don’t waste time with questions you can

easily find the answer to.

• Never bring them a problem you don’t

have a solution for.

• Manage your absences. Unless you’re

filing for long term disability, a doctor’s

note isn’t worth anything.

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IN THE REAL WORLD

Confidently

Communicating

to Others

© Stewart Cohen/Digital Vision/Getty Images

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COMMUNICATE

Share or

exchange

information,

news or ideas.

It takes two…

Unless you’re

crazy.

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Education, Inc. All Rights Reserved.

WHAT DOES THE

BOOK SAY?

Communication

skills, both

written and oral,

are main factors

in job success.

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Education, Inc. All Rights Reserved.

WHAT DOES THE BOOK SAY?

To successfully communicate …• Listen and respond thoughtfully and empathetically

to others.• Adapt message to others in order to enhance

understanding.• Be mindful of others when communicating.• Be aware and carefully interpret nonverbal

communication.

What did Morris Wilkes teach us?

Select, Attend, Understand & Remember

◦ Used Enumeration

Five levels of communication

Five ways messages can be distorted

◦ Used repetition

◦ Used vocal tone and pace/body language

◦ Told stories

◦ Used schemas

Respond

◦ Examples

◦ Audience Engagement

Asked questions

What did Morris Wilkes teach us?

Respond

◦ Stories

◦ Humor

Delivery

◦ Referred to notes, but did not read them to you

◦ Moved naturally

◦ Spoke clearly and naturally

Tips for Building YOUR Confidence

Do you think he practiced?

Do you think he was confident about his topics?

Do you think he walked in a winged it?

Do you think he was nervous?

Do you think he was born that way?

What do you think his top tip is to overcome

glossophobia?

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FEAR

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Of looking

or

sounding

stupid.

But …

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You don’t

have to

fear

simplicity.

Tips for Building YOUR Confidence

What can you do?

Be prepared.

Look your best.

Tell a story.

Give some facts or figures.

Practice (no not that kind)

◦ Athletes

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How’s this for confident?

http://youtu.be/DiyWXQyAJ44