matt fleckenstein - microsoft · it departments cannot meet the demand 70 % of all technology...

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Chief Marketing Officer NINTEX Matt Fleckenstein

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Page 1: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

Chief Marketing Officer

NINTEX

Matt Fleckenstein

Page 2: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

PublicSector

Health Care

Chemicals & Agriculture

Automotive

Retail Distribution

Retail Banking Telecom

Travel & Tourism

High Tech

Oil & Gas

Evolution over time

Dig

ita

l ma

turi

ty

4th industrial revolutionDigital transformation is fundamentally changing every industry

“winner takes all market dynamics”

Page 3: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

IT departments cannot meet the demand70 % of all technology spending is on maintenance, outsourcing and operations—remaining 30% goes to new projects

Evolution over time

De

ma

nd

s o

n I

T

Today

IT delivery capacity

Cloud & SaaS

Large and rapidly expanding IT delivery gap

Mobile

Big data & IoT

Machine intelligence

Page 4: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

HIGHLY COMPLEX SIMPLESOPHISTICATED

The long tail of business processes constrains digital transformationMost companies still rely on unstructured, manual approaches for work processes

Complexity of Business Processes

Au

tom

ati

on

im

pa

ct

LO

WH

IGH

68%of all enterprise processes remain highly manual

Page 5: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

EMAIL, MANUAL TOOLS & PROCESSES

Realizing the promise of Digital Transformation requires

a portfolio approach to process automation

Line of Business

So

ph

isti

cate

d

PersonalDevelopers

Co

mp

lex

Sim

ple

PRODUCTIVITY TOOLS

Page 6: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

Realizing the promise of Digital Transformation requires

a portfolio approach to process automation

Page 7: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

Realizing the promise of Digital Transformation requires

a portfolio approach to process automation

Contract Lifecyclemanagement

Page 8: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

SALES

FINANCE

LEGAL

Page 9: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

Realizing the promise of Digital Transformation requires

a portfolio approach to process automation

Opportunitymanagement

Salesproposal

Discountapprovals

Contractmanagement

Contractrenewal

Travelrequests

Purchaserequests

Contractmanagement

Expensereports

Invoiceprocessing

Documentreviews

Negotiations Redlining Vendormanagement

Documentmanagement

SALES

FINANCE

LEGAL

Page 10: Matt Fleckenstein - Microsoft · IT departments cannot meet the demand 70 % of all technology spending is on maintenance, outsourcing and operations— remaining 30% goes to new projects

Automate, orchestrate, and optimize every interaction across the modern workplace

Front office apps

Back office apps

Customer Relationship Management

EFSS/CloudContent Management

Electronic Signature

Collaboration & Work Management

IT ServiceManagement

Supply Chain Management

Human CapitalManagement

Enterprise Resource Planning

Workflow & ContentAutomation

Dynamics 365