mastering video interoperability - polycom · polycom and microsoft deliver end-to-end uc solutions...
TRANSCRIPT
![Page 1: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/1.jpg)
© Polycom, Inc. All rights reserved.
How to master video interoperability with Skype for Business and Office 365
#AskPolycom | @polycom
![Page 2: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/2.jpg)
© Polycom, Inc. All rights reserved. 2
Speakers
Laura Marx Adam Jacobs Takeshi Ishimaru
About Laura
• 6+ years with Polycom
• Born, raised and resides
in Boston area
• Tennis enthusiast
• Do-it-all mom of two
little boys
About Adam
• 5+ years
• From London and lives in
San Francisco
• Microsoft MVP
• Beer connoisseur
About Takeshi
• 16 years in video
collaboration industry
• Worked in Japan,
Singapore, and US
• Lived in Austin, TX area
since 2009
Sr. Director, Alliances,
Polycom
Principle Architect, Microsoft,
Polycom
Sr. Product Marketing Manager,
Polycom
![Page 3: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/3.jpg)
© Polycom, Inc. All rights reserved. 3
Today’s Topics
• Polycom and Microsoft
• What is video interoperability?
• Video Interoperability
− End User Experience
− Administrative Experience
• Overcoming deployment challenges with Skype Operation Framework
![Page 4: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/4.jpg)
© Polycom, Inc. All rights reserved. 4
Polycom and Microsoft Partnership at a Glance
![Page 5: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/5.jpg)
© Polycom, Inc. All rights reserved. 5
The Polycom Difference Strategic Partner
Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications
Strategic alliance spanning
more than a decade
Broadest portfolio of voice
and video solutions for Skype
for Business and Office 365
Multi-year development,
integration and go-to-
market agreement with
Microsoft
Expanded relationship with
new Skype Room System
products
First and only Microsoft
approved video interop
solution for Office 365
Skype Operations
Framework certified
partner
![Page 6: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/6.jpg)
© Polycom, Inc. All rights reserved. 6
Polycom and Microsoft – Experience the Difference
Breadth of Meeting Devices
• #1 Skype for Business IP Phone Provider
• 1st provider of business media phones and conference phones for Office 365
• Best in class voice and video collaboration Solutions
Direct Integration and Interoperability
Deep Expertise and Global Reach
• Extend Skype for Business experience into Polycom devices
• Access Outlook calendar, Active Director and Skype for Business contacts via Polycom
• Only qualified interoperability solution – RealConnect – with click to join functionality across devices
• Over 12 years of engineering teamwork
• Global team of Microsoft UC experts to help customers succeed
• Skype Operations Framework Certified-Envisioning, Network Assessment and Support Services
![Page 7: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/7.jpg)
© Polycom, Inc. All rights reserved. 7
Cloud, Hybrid, On-Prem
VOICE VIDEO INTEROPERABILITY
Microsoft Services via Skype Operations Framework
Polycom Solutions at a GlancePolycom is the only solution provider of voice, video, and interop solutions that directly integrate
into Microsoft applications
![Page 8: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/8.jpg)
© Polycom, Inc. All rights reserved. 8
Video Interoperability
![Page 9: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/9.jpg)
© Polycom, Inc. All rights reserved. 9
“I love the RealConnect solution. It gave our end-users and global
associates an easier way to connect and a more native experience.”
-Christina Strauch Mengel,
Lead Engineer, TransUnion
![Page 10: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/10.jpg)
© Polycom, Inc. All rights reserved. 10
Meeting Challenges: Inconsistent Workflows
Technology Silos
• Desktop/Mobile IM/Chat Clients
• Video Teleconference Systems
• Web Conferencing Apps
• Audio Participants
![Page 11: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/11.jpg)
© Polycom, Inc. All rights reserved. 11
Meeting Challenges: Users & Administrators
Scheduling
o Participants vs. Users
oJoining
o Single Click to Join
o In Meeting
oMeeting Experience
o Audio
o Content Sharing
o Video
oDeployment
− On Premises
− Hybrid
− Hosted - Private vs. Public Cloud
oSolutions
o Hardware vs. Software
o Direct Reg vs. Infrastructure
oCost
o Capex vs. Opex
Users Administrators
![Page 12: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/12.jpg)
© Polycom, Inc. All rights reserved. 12
What is Polycom RealConnect?
Polycom® RealConnect™ is the first technology that solves a big dilemma of the
evolution of video conferencing by connecting Skype for Business/Office 365
video with other video systems
AdministratorsUsers
![Page 13: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/13.jpg)
© Polycom, Inc. All rights reserved. 13
How Does RealConnect Work for Users?
![Page 14: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/14.jpg)
© Polycom, Inc. All rights reserved. 14
Scheduling Phase: Just Use Outlook!
Invite Participants
• People
• Rooms
Familiar Workflow via Outlook
![Page 15: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/15.jpg)
© Polycom, Inc. All rights reserved. 15
Join Phase: One Touch Join
One Touch Dial
Meeting room devices receive the invite:
• One Touch Dial
• simple dial string
One Touch Dial
![Page 16: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/16.jpg)
© Polycom, Inc. All rights reserved. 16
Join Phase: Prefix + Conference ID dialing
One Touch Dial
• Administrator configures corporate dial plan and adds a prefix for RealConnect dialing
E.g., User dials “9822590202”
Prefix + Conference ID
} }
Tenant ID RC for O365
Domain name
Resolves to…}
Conference ID
![Page 17: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/17.jpg)
© Polycom, Inc. All rights reserved. 17
In-Meeting Phase: Native Experiences (Video)
Familiar Content Sharing and Video Layout
![Page 18: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/18.jpg)
© Polycom, Inc. All rights reserved. 18
RealConnect: Administrative Experience
![Page 19: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/19.jpg)
© Polycom, Inc. All rights reserved. 19
RealConnect for Office 365 Administrator Experience
![Page 20: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/20.jpg)
© Polycom, Inc. All rights reserved. 20
RealConnect for Office 365 Administrator Experience
![Page 21: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/21.jpg)
© Polycom, Inc. All rights reserved. 21
RealConnect for Office 365 Administrator Experience
![Page 22: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/22.jpg)
© Polycom, Inc. All rights reserved. 22
RealConnect for Office 365 - High Level Overview
![Page 23: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/23.jpg)
© Polycom, Inc. All rights reserved. 23
Prerequisites to get started
Video endpoints requirements• Internet connectivity
Ports and protocols based on VTC
VTC must connect to [email protected]
Documentation available for required ports and protocols
• Existing call control, SIP or H.323 registration i.e. Cisco VCS, Call Manager or Polycom DMA
• On-premises dial-plan that supports external dialing i.e. [email protected]
• Supported VTCs
Skype for Business requirements• Office 365 tenant needs to be enabled for scheduling capability
• Skype for Business and Exchange needs to be homed online
• Office 2016 C2R 16.0.7668.2048 or higher
• Office for Mac coming soon
• Outlook Web Access coming soon
Polycom requirements• Licenses acquired through Polycom authorized resellers
• Activation via web portal: http://webapp.plcm.vc
• User(s) licenses assigned
Q2 2017 Q3 2017 Q3 2017
North and Western
Europe
(UK, France, Germany,
Switzerland, Netherlands,
Belgium, Sweden,
Denmark, Norway and
Finland)
Australia and
New Zealand
Now Available within North America, additional regions/dates may be subject to change
South East Asia
and East Asia
EU North and EU West
Azure Data Centers
Eastern Australian Azure
Data Center
Singapore and HK
Azure Data Centers
Brazil, Mexico, India, Japan, Korea regions to be announced soon…
![Page 24: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/24.jpg)
© Polycom, Inc. All rights reserved. 24
Experience RealConnect for Office 365: Buy or Try for Free
30-day free trial is available• Supports up to five user licenses
Contact [email protected] for
now
*Free trial from within Polycom App will be
available later in Q2, 2017
![Page 25: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/25.jpg)
© Polycom, Inc. All rights reserved. 25
Polycom Subscribes to the Skype Operations Framework (SOF)
An end-to-end approach to the successful deployment of Skype for
Business, covering the complete lifecycle with customer success
firmly at the center.
www.skypeoperationsframework.com
![Page 26: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/26.jpg)
© Polycom, Inc. All rights reserved. 26
Typical Questions that Lead to a Polycom Services Engagement
• How do I successfully migrate from my traditional PBX to Office 365 for my telephony services?
• Who can I engage to do a proof of concept (POC) for PSTN Conferencing or Cloud PBX?
• How do I tell if my network is ready for Skype for Business Online – voice and / or video traffic?
• How do I migrate 100s (or 1000s) of voice endpoints deployed across global sites to Cloud PBX?
• How do I transition my standards-based video endpoints to join a Skype for Business Online meeting?
![Page 27: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/27.jpg)
© Polycom, Inc. All rights reserved. 27
Polycom’s Microsoft Services
Skype for Business Online Workloads
SOF
Phase Cloud PBX PSTN Conferencing
VVX, Trio, Group Series,
RealConnect
(On Prem, Office 365 or SP)
Plan
Envisioning
Pilot Services
Network Assessment –
Advanced
Envisioning
Pilot Services
Network Assessment –
Advanced
Envisioning for Office 365
Network Assessment - Advanced
Deliver
Implementation of Voice
Endpoints
End User Orientation
Deployment of Skype for
Business
Implementation of Voice
Endpoints
End User Orientation
Deployment of Skype for
Business
Installation for Video Endpoints
Adoption Services
Operate
Technical Support for
Voice Endpoints
Limited Lifetime
Replacement
Technical Support for
Voice Endpoints
Limited Lifetime
Replacement
Premier Support*
Advantage and Advantage* Plus Services
Remote Monitoring and Management*
* Video endpoints only
![Page 28: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/28.jpg)
© Polycom, Inc. All rights reserved. 28
Questions
![Page 29: Mastering Video Interoperability - Polycom · Polycom and Microsoft deliver end-to-end UC solutions that transform unified communications Strategic alliance spanning more than a decade](https://reader030.vdocuments.site/reader030/viewer/2022040415/5f2d803d0a9bad19431e05d2/html5/thumbnails/29.jpg)
© Polycom, Inc. All rights reserved.
Thank You!
Download the Forrester Economic Impact Report
Sign up for a Free Trial
Get more information. Download RealConnect Product Data Sheets
Watch 3-part video interoperability series
Presentation will be sent out
Next Steps