marketingugabm_2
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Introduction toMarketingRitu Mittal
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How will you best introduce
yourself?
Convince me that you are the best person for the
job!
Convince your parents for permitting a late night
party with your friends!
Convince me that you genuinely were ill, hence could
not complete your assignment!
Why did you want to convince me? What was yourbenefit?
Why will I be convinced? How will I be benefitted?
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What is a Market?
Place where you sell
Place where you buy
Place where you get Information Examples of a Market: Local market, Stock
Market, Global Market etc.
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What consists of a Market?
Buyer
Seller
Products Services
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Types of Market
Physical Market Village Haat
Mandi
Shops
Showrooms
Hawkers
Malls
Exhibitions
Selling from home
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Types of Market (contd)
Virtual Markets
Internet
Dial an order
Teleshopping
E-Commerce
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Types of Market (Economics)
Monopoly
1 product, 1 seller, many buyers, Lack of economic competition, lack of substitute goods & services, Maximum
profit for seller, Price giver, Entry Barrier,
Monopsony
1 Buyer, many sellers, Lack of economic competition, limited market, price giver
Perfect Competition
Homogenous goods, multiple buyers & sellers, demand & supply based price determination, equal profits for all
Monopolistic
Many sellers sell SIMILAR goods, Product differentiation is due to packaging, branding, For example, the basic function of
motor vehicles is basically the same - to move people and objects from point A to B in reasonable comfort and safety. Yet
there are many different types of motor vehicles such as motor scooters, motor cycles, trucks, cars and SUVs and many
variations even within these categories. Pricing is based on what competing firm is charging.
Oligopoly
Handful of sellers control the market, Price givers, influence the industry, each firm will consider the other firms
actions & reactions when making decision,
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Why do we Sell & Buy?
Produce goods & services
Demand
Revenue Generation Profit
Needs
Wants
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What is Marketing?
is Meeting needs profitably
By Definition:
Marketing is an organizational function and a
set of processes for creating, communicating
and delivering value to the customers and formanaging customer relationships in ways that
benefit the organization and its stake holders.
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What is Marketed?
o Goods- Seeds, FMCG, Equipments
o Services- Pest control, software, transport
o Events- Olympics, artistic performance
o Experience- Consultant, Marketing Trainero Person- Celebrity, Artists
o Places- Tourists
o Property- Real estate, Stocks and Bonds
o Organization- Promotions for the image and stakes
o Information- Projects
o Ideas- Social promoter(friends dont let friends drive
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Marketing Process
Industry(A collection of Sellers)
Market(A collection of Buyer)
Communication
Goods/Services
Money/ Benefits
Information
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Assignment
How will YOU sell a An Apple to the class?
Only 5 mins. Talking time for each student
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Marketing Mix
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4 Ps of Marketing
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Product
Price
Place Promotion
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Product
Product Profiling Variety/Type
Complementary/Supplementary/Substitute
Quality
Design
Brand Name
Packaging
SKU (Stock Keeping Unit)
Service
Warranty/Return Frequency of use
Features
USP (Unique Selling Point)
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Price
MRP
Re-Seller Price
Discounts Payment Mode (Cash/Cheque/Card/DD)
Period of Payment
Credit Terms Price with respect to Competition
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Place
Channel of Distribution
Alternative Delivery Channel
Locations Back End ~ Front End Coverage
Inventory
Logistics
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Promotion
Advertising
Sales Promotion
ATL BTL
Sales Force
Public Relations Mode of Marketing Direct/Re-seller
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Target Audience
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Segmentation
Demography
Behaviourial
Geographic Psychographic
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Product Differentiation
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Positioning
the act of designing the companys
offering and image to occupy a distinctive
place in the the target markets mind.
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