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    Marketing Plan-DbaTek

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    Contents

    Introduction ......................................................................................................................................... 3

    Market Segmentation........................................................................................................................... 4Mission .................................................................................................................................................5

    Operations............................................................................................................................................6

    Delivery................................................................................................................................................ 7

    Resource Utilization ............................................................................................................................. 8

    Marketing Plan....................................................................................................................................9

    Administrative Expenses................................................................................................................... 14

    Staff and Salary Structure..................................................................................................................15

    Fixed and Variable Costs .................................................................................................................. 16

    DbaTek Offerings and Pricing Structure......................................................................................... 17

    Expected Earnings Schedule.............................................................................................................19

    Break Even Analysis...........................................................................................................................20

    SWOT Analysis:.................................................................................................................................22

    Strengths: .............................................................................................................................................. ....22

    Weaknesses: ................................................................................................................................... ...........22

    Opportunities: ...........................................................................................................................................23

    Threats: ................................................................................................................................................ .....24

    Competition Analysis.........................................................................................................................25

    Price Elasticity and Demand..............................................................................................................25

    Future Growth Plans .........................................................................................................................26

    Global Market Strategy...................................................................................................................... 27

    The 4Ps ...............................................................................................................................................28

    Product ......................................................................................................................................................28

    Price ...........................................................................................................................................................28

    Place ...........................................................................................................................................................28

    Promotion ..................................................................................................................................................28

    List of Tables and Figures.................................................................................................................29

    References...........................................................................................................................................29

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    Introduction

    We are purposing a start up called DbaTek. It will be a

    computer consulting business company concentrating on providing

    remote database administration to its clients with special focus on

    managing Oracle databases which are at the companys client sites.

    It is a B2B company to serve clients who have $500,000 to $5

    million annual budget for Information Technology (IT) spending and

    who have under- served IT staff of 5 to 10 persons. Such clients or

    businesses are categorized as Small and Midsize Businesses or

    SMBs.

    Databases are one of the most critical IT components.

    Companies small to big are capturing even more data as more of

    business process are translated into computer software workflows.

    These days, businesses are capturing more varieties of data not

    possible years earlier. The prices of data storage disks have comedown drastically in last few years which makes more economically

    feasible to store all sorts of measurable data. A big portion of the

    business data gets stored into databases, because most of the

    commercially available off the shelf business software, including

    Enterprise Resource Planning (ERP) Software, use databases in big

    way. Even most of the software programmers and developers using

    popular software writing languages like Java, .net, C++, etc store

    data required by the programs in these databases. Commercially

    available databases are piece of software which manages data

    efficiently, makes data available and secure, and allows data backup

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    and recovery in quickest way possible. The major vendors of

    database software are Oracle database with same name and MySQL,

    Microsofts SQL Server and IBMs DB2.

    The co-founder of the company, has 15 plus of experience in

    field of business information technology. For last 10 years he has

    installed, configured, administered and supported more than

    hundreds of databases for companies with more than billion dollars

    in revenues and database sizes in terabytes. He is expert in

    mentoring other less experienced data administrators and always

    taken lead in solving most difficult technical problems faced by the

    companies where he worked. Right now he provides part-time

    consultations to three small companies who are not able to afford

    full time database administrators. And this existing customer base

    can provide the nascent company the potential customers and the

    roots to grow from.

    Market Segmentation

    The database software is a very technical piece of software

    which needs certain special technical expertise in installing,

    configuring, securing and running them. Such expertise does not

    come cheap. These experts who are called database administrators

    command annual salary anywhere from $50,000 to $120,000. And

    for SMBs hiring such experts is a big expense. And it does not make

    sense for SMBs to have a full time experts on their payrolls when the

    amount of work needed to be done is not sufficient enough to

    occupy the experts all the time. What happens normally in a small

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    sized company is that one of the full time programmers in their IT

    staff takes up responsibility of doing database administration.

    Occasionally such endeavors fall short, databases end up being

    misconfigured, not tuned, less secure and unrecoverable. Such

    companies can hire remote database administrators or our company

    DbaTek.

    The plan is also to target larger companies who need

    temporary and sudden staff augmentation when their work load

    increases suddenly depending on their business cycle. Some of the

    large companies often find their staff on longer leaves and need

    temporary assistance to fill the work load.

    Mission

    DbaTek's mission is to provide top notch remote Oracle

    database administration at reasonable rates to its clients. DbaTek's

    team of experts will be available 24 X 7 to support its clients so that

    the database based IT functions which support the clients business

    continue without hitch. Our experts will make sure that the

    databases are installed, tuned and configured correctly. The experts

    will be shared resources among many clients so that costs when

    shared will be less for each client. As time passes, the company's

    mission is to acquire more customers and grow experts and

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    expertise to cater to the ever expanding field of database

    technology and its customers.

    OperationsThe company plans to employee three people in the start

    and finish the year with additional five DBAs. The company first

    employees will be secretary and salesperson. Salesperson will be

    responsible in acquiring clients for the company's remote DBA

    offering.

    The founder will be the CEO. It the CEO will be responsible for:

    1. Doing technical presentations to clients to assist salesperson

    complete the sale.

    2. Do technical work, the main offering of the company and

    mentor other DBA staff.

    3. Co-host promotional events with salesperson as required.4. Developing relationships with the clients to gain trust and to

    further the company business.

    The third person the company secretary will:

    1. Handle all phone calls.

    2. Provide assistance to the CEO and salesperson wheneverrequired.

    3. Print all documentation for sales and invoices for billing.

    4. Process invoices and payments. Run Payroll, accounts payable

    and accounts receivable.

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    5. Interact with all suppliers, vendors and customers.

    The sales person of the company will:

    1. Make cold calls to clients and maintain potential clients list.

    2. Work as Oracle Partner to get business from Oracles customer

    whenever they approach Oracle for help.

    3. Make sales presentation to the clients.

    4. Prepare pricing for client based on the size of work client is

    going to offer.

    5. Complete sales by getting customer sign the contract whichdetails all the work to be done by DbaTek.

    The growth plan purposes hiring of 5 more technical staff or

    database administrators (DBAs) at the end of the first year. The

    additional staff of DBAs will hired for providing services to clients.

    Delivery

    The company plans to deliver its services through internet.

    Secured Internet channels will be used to connect in-house database

    experts to computer servers at client sites. This will allow the DBAs

    to perform all database administration work without being physically

    present in client premises.

    There will be times when clients need the expertise on site for

    couple of weeks at stretch. For such needs our experts will travel to

    the client sites. If the client is in Pittsburgh area where will no

    additional expenses charged to the clients but when our experts

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    travel more than 100 miles, client will be billed for all expenses

    incurred.

    The company will rent fiber internet line so that client sites can

    connected at faster speed and will allow our database monitoring

    software to pick database specific events at all the client sites in

    reasonable time.

    The company will encourage its staff to develop standard

    operating procedures of each of the database administration tasks.

    Such SOPs could be used when the similar tasks are to be servicedagain. Some of these SOPs will be converted into blogs to be

    disseminated on internet. Some of these bigger solutions will be

    presented at higher level to company email subscribers for free.

    Company believes that doing these consistently will keep company

    in focus within the industry circles and will help company to show its

    expertise and acquire more customers.

    Resource Utilization

    As per our calculations, we will have 5,040 and 13,400

    available hours in years 2011 and 2012 versus 3,600 and 12,000

    contracted hours. There are additional 720 contracting hours to be

    sold each year. We will have 85.71% and 94.64% utilization our

    DBAs time, table 1. This is a very good utilization rate. There are

    720 hours available to do research and development to study new

    developments in database industry and to develop new Standard

    Operating Procedures for later use (or reuse). We assumed that a

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    resource will be available for 2000 hrs a year and will have vacation

    of 80 hrs.

    Table 1: Resource Utilization

    Year

    TotalMonthlyHoursAvailable

    DatabasesunderContract

    HoursContracted

    ExtraHoursAvailable

    Contracting Hours

    Utilization Rate

    HoursAvailablefor R&D

    2011 5040 0-70 3600 1440 720 85.71 72

    2012 13440 100 12000 1440 720 94.64 72

    Marketing Plan

    The company plans to announce its launch in the Oracle

    Technology day which Oracle conducts late January every year in

    Pittsburgh downtown for the region. Around five hundred technical

    managers and programmers from companies using Oracle

    Technology around the area attend the event. The main feature of

    the event is that Oracle allows technology vendors to set up booths

    and to distribute pamphlets among the attendees. One of the things

    vendors do is to have raffle for some popular personal usage

    technical item like Ipad, Ipod, Wii. The raffle winner is picked among

    the attendees who deposit their the visiting cards in the booth. We

    plan to have Ipad as our raffle item. Oracle charges $5,000 for being

    sponsor of the event. The give way Ipad will cost additional $500

    and is sure to create most buzz about our company. 1,000

    professional pamphlets will be $500 for this event and other futureevents. We estimate that we will collect around 150 cards which will

    lead us to 50 potential targets. We think we will be able to bring in

    8-10 clients out of 50 potentials. We also plan to co-host four of the

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    many technology events Pittsburgh Technology council organizes in

    Pittsburgh. This will require us to spend $2,000.

    We also plan to have presence on Ariba.com, Guru.com and

    Elance.com where SMBs usually seek technical service providers.

    We believe that these web sites will give us wide exposure and allow

    us to reach out to many customers. Usually these web sites supports

    bidding methods to acquire projects and charge around 1% in

    transaction fees.

    We want to use the internet to advertise our company chiefly.Most of the companies needing technical services search for

    providers on the internet or B2B sites such as Ariba.com. It will cost

    us $2,000 a year for us to appear in top 20 Google search results in

    mid US region and $1,000 in bing.com for same search results. For

    $1,000 per year we can reach to 500 professionals related to

    database technology in the popular professional network sitelinkedin.com. We are planning to double our internet advertisement

    expenses to $8,000 from $4,000 in the second year.

    We also plan to put advertisement of company launch in Oracle

    magazine, computer world and Pittsburgh Technology Council. This

    will costs us $5,000 for a small quarter page advertisement. Since

    remote services can be provided to client anywhere, the

    advertisement in Oracle and Computer World magazines will allow

    us to reach customers from all over the country. Oracle magazine is

    read bimonthly by .5 million technology mangers, programmers and

    database administrators.

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    We will be approaching to Oracle to become its technical

    partner. This will give us credibility and if we are Oracle partner,

    many times Oracle will bring customers to us, when customers ask

    Oracle to give names of the companies providing database

    administration services. From initial talks with Oracle we found that

    it will cost us initially $20,000 to become partner and annual fee of

    $5,000 to maintain the relationship.

    Table 2 and 3 layout our marketing budget for years 2011 and2012. Figure 1 shows the same graphically.

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    Table 2: 2011 Marketing Expenses2011 Marketing Expenses

    Marketing Channel Description Costs

    Event Sponsorship $8,000Oracle Technology DaySponsorship $5,000Raffle Gift $500

    Pamphlets $500

    Pittsburgh Technology CouncilEvents $2,000

    Internet $4,000 Google Search $2,000

    Bing.com Search $1,000

    Linkedin.Com Campaign $1,000

    Magazine $5,000 Oracle $2,000

    Computer World $2,000

    Pittsburgh Technology Council $1,000

    Vendor Partnership $20,000 Oracle $20,000

    Total $37,000

    Table 3: 2011 Marketing Expenses2012 Marketing Expenses

    Marketing Channel Description Costs

    Event Sponsorship $8,000Oracle Technology DaySponsorship $5,000

    Raffle Gift $500

    Pamphlets $500

    Pittsburgh Technology CouncilEvents $2,000

    Internet $8,000 Google Search $4,000

    Bing.com Search $2,000Linkedin.Com Campaign $2,000

    Magazines $5,000 Oracle $2,000

    Computer World $2,000

    Pittsburgh Technology Council $1,000

    Vendor Partnership $5,000 Oracle $5,000

    Total $26,000

    Figure 1: Marketing Expenses Charts for 2011 and 2012

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    We are purposing 54% of our promotion expenses on

    the partnership with Oracle in the first year and 19% in the secondyear. Oracle is the major supplier of database in the world and has

    40% of world database market. Typically when Oracle is selling

    databases to its customers the customers ask Oracle to assist them

    in running the database software. But Oracle usually quotes rates of

    $200 per hour for providing such assistance. When customers do not

    agree to these high rates Oracle asks its certified partners to help

    the client. We believe that it will be easier to get signed with clients

    when they are starting to use databases. This will also result in long

    term relationship if we provide high quality of database

    adminsitration.

    When SMBs acquire databases it means that their business is

    stable enough and is generating sufficient revenues to support such

    major expense of acquiring database technologies. This is a positive

    point for our company, since we will be hooking up with the client in

    their major growth or maturation stage.

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    Administrative Expenses

    Table 4 shows the administrative expenses in running the

    company:

    Table 4: Administrative ExpensesExpense Head Costs Type

    Website $5,000 Annual

    Monitoring Software $5,000

    Office Rent $12,000

    Telephone $1,200

    Utilities $2,400

    Fiber Line $3,000

    File Server Lease $600

    Visiting Cards $200

    Total Annual $29,400$2450 per

    month

    Monthly $2,450

    Employee Laptops $3,600One TimeCharge

    Office LAN Setup $1,000

    VOIP-PBX Setup $1,000

    Hiring Expenses $12,000

    Total One Time $17,600

    There will be onetime expense of $17,600 to do initial setup in

    the office to have it working and to be able to provide service to the

    clients. We will be dealing with $29,400 in yearly administrative

    expense to keep office running. This includes rent, utilities,

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    telephone, and internet access. The suburban office space we are

    planning to book has furniture, lights and security included in the

    rent.

    Staff and Salary Structure

    At the end of year company plans to have following staff of 8

    persons with the salary structure shown in table 5.

    Table 5: Salary ExpensesStaff FunctionalArea Staff Position

    AnnualSalary Commission

    Management CEO $120,000

    Technical

    2 Mid-levelExpert $160,000

    Technical

    4 JuniorExpert $200,000

    Sales Sales $20,000 $70,000

    Administrative Secretary $30,000

    Line Totals $480,000 $76,800Grand Total $556,800

    Our offices will be in suburbs and hence we will be able to hire

    DBAs at reasonable costs. We are going to offer $80,000 per year to

    midlevel DBA. Such DBA has 4 to 6 years of industry experience.

    Junior DBAs will be offered $50,000 and would require 2 to 4 years

    of experience. By having a mix of highly experienced and highly

    motivated DBAs we will be able to keep costs down.

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    Fixed and Variable Costs

    In this business the Fixed Costs are very low and the

    Variable costs are very high in normal mode of operation. Eachperson hired generates revenues as well as expenses. For fixed

    costs we have CEO, Sales and Secretary along with office and

    marketing expenses. For variable costs we have DBAs. The

    Salesperson will be partially variable since there will be 8%

    commissions on the contract amount signed. The details are listed

    in table 6.

    Table 6: Fixed and Variable CostsFixedandVariableCostsbyYear

    Year Fixed Costs Variable Costs Total

    2011 Office Setup $17,600Office Annual $29,400MarketingExpense 37000VisitingCards 200

    CEO 120000 Midlevel 80000

    Secretary 30000 Junior 37500

    Sales 20000SalesCommission 23040

    Total Fixed$254,20

    0TotalVariable $140,540 $394,740

    % 64.40 35.60

    2012 Office Annual $29,400 29400MarketingExpense 26000

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    VisitingCards 200

    CEO 120000 Midlevel 160000

    Secretary 30000 Junior 200000

    Sales 20000

    Sales

    Commission 76800

    Total$225,60

    0TotalVariable $436,800 $662,400

    % 34.06 65.94

    For the first year we will have $254,200 in fixed expenses and

    $140,540 in variable expenses, with percentages of 69.4% and

    35.6% respectfully. And in the second year we have situationreversed. There will be $225,600 (34%) in fixed expenses but

    variable expenses will be $436,800 (66%). This is the direction we

    want to take low fixed cost and high variable costs.

    DbaTek Offerings and Pricing Structure

    The company plans offer simple rate plan initially. The customerwill be charged very competitive pricing of $800 per month per

    database. The database size will be maximum 250 GigaBytes. The

    company will also set aside 10 hours per month for six technical

    people or 720 hours for the year for temporary DBA consulting work.

    For monthly subscription of $800 per database, we will do

    following:

    A. Initial Database Setup:

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    1. Understand client requirements and help client on

    database licensing.

    2. Install Oracle Database software.

    3. Analyze hardware (or servers) at the client site.

    4. Create Database and setup configuration for a properly

    tuned as per the hardware available.

    5. Set up proper backup schedule.

    6. Apply industry standard security procedures to secure

    data in the client database.

    B. Regular Database Administration:

    1. Company promises to provide 120 hours per year or 10

    hours monthly of consulting and work for client databases.

    2. Company will perform monthly health check and capacity

    evaluation.

    3.One of our experts will always be available on call to handleany breakdowns. Any database issues which are stopping

    any business at client site will be resolved in 4 hours.

    4. Our experts will help client tune the application code being

    run on the databases.

    5. Client databases will be connected to our in house database

    monitoring systems to make sure client databases are

    performing as expected if not our experts will resolve

    problems proactively.

    6. We will keep close eye on the daily data backup process to

    make sure client never suffers any data loss.

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    7. We will perform any data recovery from backup if there is

    data loss at the client site.

    8. We will upgrade the databases to the new versions as

    vendors keep releasing the database versions.

    Expected Earnings Schedule

    We have drawn up plans for two years of expenses and

    revenues. Our approach is very conservative and reasonable. We

    estimate that it will take 3 months to acquire few customers who will

    hire us to support at least 10 databases with potential earnings of

    just $8,000 per month. By the end of 2nd quarter we plan to start

    supporting 40 databases with an eye to the earnings of $32,000 per

    month. Next quarter or at the beginning of October, we expect to

    support additional 40 databases. We expect to end the year

    supporting 70 databases with total revenues of $56,000 per month.

    In our first year of operations, we are budgeting $394,740 inexpenses and $345,600 in revenues with a net loss of $49,140.

    Our plan is to support 100 databases beginning next fiscal

    year. If we were to maintain the customer base with 100 databases

    and were not to get any additional databases, we are expecting to

    end the 2nd year with revenues of $1,017,600 with $662,400 in

    expenses, resulting in gross profit of $355,200.

    In first two year of operations we are expecting total profits of

    $306,060 as detailed in complete break even analysis in the table 7.

    Table 7: Break Even Analysis

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    Year Month Expenses

    CumulativeExpenses

    Revenues

    ConsultingRevenues Cumulative

    Revenues Gross Profit

    2011

    Pre-Start $17,600 $17,600 0 $0 -$17,600Jan $42,617 $60,217 0 4800 $4,800 -$55,417Feb $18,817 $79,033 0 4800 $9,600 -$69,433March $17,617 $96,650 0 4800 $14,400 -$82,250April $24,923 $121,573 8000 4800 $27,200 -$94,373May $25,923 $147,497 8000 4800 $40,000 -$107,497June $25,923 $173,420 8000 4800 $52,800 -$120,620July $31,010 $204,430 32000 4800 $89,600 -$114,830August $32,010 $236,440 32000 4800 $126,400 -$110,040Sep $30,010 $266,450 32000 4800 $163,200 -$103,250

    Oct $42,763 $309,213 56000 4800 $224,000 -$85,213Nov $42,763 $351,977 56000 4800 $284,800 -$67,177Dec $42,763 $394,740 56000 4800 $345,600 -$49,140

    2012 Jan $64,017 $458,757 80000 4800 $430,400 -$28,357

    Feb $57,217 $515,974 80000 4800 $515,200 -$774March $55,017 $570,990 80000 4800 $600,000 $29,010April $55,017 $626,007 80000 4800 $684,800 $58,793May $55,017 $681,024 80000 4800 $769,600 $88,576June $55,017 $736,040 80000 4800 $854,400 $118,360July $54,017 $790,057 80000 4800 $939,200 $149,143Aug $55,017 $845,074 80000 4800 $1,024,000 $178,926

    Sep $53,017 $898,090 80000 4800 $1,108,800 $210,710Oct $53,017 $951,107 80000 4800 $1,193,600 $242,493

    Nov $53,017$1,004,12

    4 80000 4800 $1,278,400 $274,276

    Dec $53,017$1,057,14

    0 80000 4800 $1,363,200 $306,060

    Break Even Analysis

    Figure 2: Break Even Chart

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    We are expecting to break even by the end of March,

    2012 when our cumulative earnings will be $600,000 againstexpense of $570,990. There will be net cumulative loss of $774 at

    the end of Feb, 2012. So within one year and three months of

    operation the business will be in black, see figure 2.

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    SWOT Analysis:

    Strengths:

    1. The founder knows ins and out of databaseadministration.

    2. The founder is expert in building and maintaining

    relationships with clients.

    3. The founder is good in hiring other exports, a function he

    has performed at the companies he had worked for.

    4. The company offering has been identified and the clients

    whom company will target are segmented.

    5. There is list of three potential companies who can be

    converted to potential clients.

    6. The founder is good in identifying and learning new

    technical trends.

    7. The CEO has created hundreds of reusable standard

    operating procedures in his field, so that they need not be

    rediscovered again, thus saving valuable time.

    8. The plan is a reasonable with less risk.

    9. The capital requirement is less.

    Weaknesses:

    1. Right now only three potential clients. There are no

    promises that these companies will give contract to the

    new company.

    2. There is too much reliance on the founder and CEO.

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    3. The list of offerings, at market competitive prices, need to

    expanded and solidified.

    4. The start up plan is less aggressive.

    5. The new clients might not give business to the company

    since it is new.

    6. The marketing plans needs to be developed.

    7. As company keeps acquiring more customers, the

    company needs to keep hiring database administrators

    else company will loose business.

    Opportunities:

    1. The amount of data stored in corporations is growing at

    phenomenal rates. The data stored in databases is

    growing at the rate of 21% and unstructured data (data

    not stored in databases) is growing at 60%.

    2. As per one of the tecnology surveys, Small and Mid sized

    Businesses worldwide will spend $800 billion on IT in

    2010. This is increase by 5.4 percent over 2009 spending

    levels.

    3. SMBs are looking for ways to reduce IT costs and reducing

    costs is becoming more important in the declining

    economy, as those who reduces costs most now will be

    found riding the next economic boom.4. SMBs want to improve employee productivity. Outsourcing

    database administration work to expert will improve

    employee productivity as employees will be focus on IT

    work improving business productivity and efficiencies.

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    5. The CEO knows first hand how lacking other companies

    are in terms of database expertise.

    6. There is good chance of finding good experienced

    salesperson in this economy ready to work for a start up.

    7. Many large companies need to hire expertise temporarily

    when their staff is on prolonged leave or there is sudden

    burst of work due to business requirements and the new

    work load can not be handled by existing staff.

    8. The purposed billing rate is less compared to other

    competitors.9. Small companies find difficult to outsource as the well

    trenched outsourcing vendors are not interested in small

    accounts.

    10. Many of these companies do like to keep data with

    themselves in their own computer servers in their own

    servers due to various reasons instead of renting

    computer server, databases and application software.

    Threats:

    1. There are well established companies providing remote

    database administration.

    2. It is difficult to acquire and retain good technical staff.

    3. Outsourcing is always hanging like Damocles's sword.4. The new development in Software as Service could do

    away with clients needing to keep data in the computer

    servers in their premises. As SAS becomes more popular,

    companies will not be managing databases in their sites.

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    5. It will be challenge to keep staff working at the company.

    6. Internet and B2B sites allow clients to reach out to other

    providers in an instant.

    Competition Analysis

    There are hundreds of companies providing similar services.

    Our strength comes from the expertise we have and the competitive

    rates we are going to charge to our clients. Since data storage and

    processing industry is growing at explosive rates, the environment

    allows many companies to exist at same time.

    In Pittsburgh area there are three companies providing same

    service. They are Tier-1, Contemporaries Technologies and

    DbaZone. From our interactions with these companies we have

    found that they have 200, 55 and 20 DBAs respectfully. With around

    300 people in staff, we think that these companies are spending

    around $2.4 Millions in salary (300 experts with $80,000 per person

    on average) with approximate revenues of $5-$10 Millions. These

    are companies among whom we will also compete for good DBAs.

    Price Elasticity and Demand

    We have established that there is good demand for remotedatabase services. The industry has become very competitive so it is

    market which determines the rate. If we charge too less then we will

    pay our staff less, which then means that our staff will leave and we

    will have no product to deliver. If we charge very high then no SMB

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    clients will sign with us. These factors result in narrow range of price

    we can charge for providing general database services. Our aim is to

    enter into market making profit in reasonable time and later get into

    more advanced lucrative offerings.

    Future Growth Plans

    This business is dependent on experts on payroll. More

    customers on board, means having bigger staff. We have shown a

    successful model where 30% in gross profits could be realized. The

    company plans to initiate revenue sharing with its staff to lure them

    and keep them satisfied. It will be absolute necessary to keep the

    staff happy since losing any employee any time will leave few clients

    under served and the existing staff have to pick up the slack.

    If such revenue stream could be maintained then company can

    sign up more customers and expand into other offerings. The other

    offerings could be managing other database technologies such as

    Microsoft SQL Server and maintaining software applications such

    ERP.

    For next five to six years providing database support will be

    considered cash cow as it very lucrative. As vendors advance the

    database technologies there are good chances that database will

    need less human expertise but that will get offset by number of

    features and technical complexities to be managed.

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    We are also planning to offer augmented database support

    where we will support advanced high availability solutions for $1500

    per month per database. This needs to be worked out and we

    believe that this will be even more lucrative.

    Global Market Strategy

    We will consider global expansion in year three of our

    existence. Since our business is remote database administration we

    dont need to have physical presence in the foreign country.

    Primarily, we will keep advertising in search engines Google and

    Bing.com, and professional networks such as linkedin.com

    Once we acquire two or three clients in a particular country we

    start participating in trade or technology shows in that country. For

    this we will hire a local marketing firm to handle the advertizing for

    us, because they would know the methods or approach that would

    appeal to the local companies.

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    The 4PsThe 4Ps listed below are the main summary of our marketing

    plan:

    Product

    We are going to offer remote database support service as main

    offering. This will be augmented by adhoc consulting and advance

    support.

    Price

    We are going to charge very market competitive rates of $800per database per month. Typically client needs to hire one full time

    person at $80,000 to support 5 databases. With our offering, client

    have to spend $48,000 and will have access to a bigger expertise

    pool.

    Place

    We are going to market ourselves using internet, trade shows,

    person to person referrals and B2B platforms.

    Promotion

    We are going to support technology events in the area to have

    our presence felt. And in small way our small raffle is sure to

    generate buzz for our company. We will use search engines,

    professional networks and trade shows to promote ourselves.

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    List of Tables and Figures

    Table 1: Resource Utilization...............................................................................................................9

    ............................................................................................................................................................11Table 2 and 3 layout our marketing budget for years 2011 and 2012. Figure 1 shows the same

    graphically..........................................................................................................................................11

    Table 2: 2011 Marketing Expenses....................................................................................................12

    Table 3: 2011 Marketing Expenses....................................................................................................12

    Figure 1: Marketing Expenses Charts for 2011 and 2012...............................................................12

    Table 4: Administrative Expenses......................................................................................................14

    Table 5: Salary Expenses...................................................................................................................15

    Table 6: Fixed and Variable Costs.....................................................................................................16Table 7: Break Even Analysis............................................................................................................19

    Figure 2: Break Even Chart..............................................................................................................20

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