marketing + adobe marketing cloud...dynamics 365 marketing, powered by the adobe marketing cloud...
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Microsoft
Dynamics
Gold Partner Microsoft Dynamics 365
Marketing + Adobe Marketing Cloud
Overview
Unify sales and marketing to connect customer
experiences
Bring your marketing content, data, and processes together with
Dynamics 365 Marketing, powered by the Adobe Marketing
Cloud — to deliver engaging customer experiences across all
touchpoints.
Find and nurture more sales-ready leads by moving beyond
basic email marketing. Share one source of sales and marketing
information through connected, automated processes for
smarter decisions that maximise your marketing ROI.
DYNAMICS 365 FOR
Sales (CRM)
Turn relationships into revenue
by bringing digital intelligence
into every deal.
DYNAMICS 365 FOR
Customer Service
Earn customers for life by using
detailed information to provide
world-class customer service.
DYNAMICS 365 FOR
Field Service
Master the service call with smarter
capabilities, from optimised
scheduling to predictive
maintenance.
Unify your sales and marketing
to join customer experiences at
every interaction with lead
scoring and insight.
The end-to-end solution, if you’re
seeking to implement a fully
integrated ERP solution or upgrade
an accounting package.
Successfully manage your project-
based business and better satisfy
clients using intelligent tools.
DYNAMICS 365 FOR
Marketing
DYNAMICS 365
Business Central (ERP)
DYNAMICS 365 FOR
Project Automation
DYNAMICS 365 FOR
Talent
Attract the right people and
seamlessly onboard, engage, and
grow your talent.
Better understand and engage
with customers by giving
employees the relevant
insights they need.
DYNAMICS 365 FOR
Customer Insights
The Microsoft Dynamics 365 Suite
With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start
with just what you need and then add apps as your needs change. Built on an extensible platform with
shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.
Pre-Built Extensions
We'll help you do even more with Dynamics 365
with AppSource. Enhance your software and processes
by integrating add-on extensions from Microsoft
and a wide-range of credible partners.
Custom Extended Apps
We'll help you customise Dynamics 365
by creating bespoke apps that solve your exact business
needs. As a leading partner, we have a portfolio of existing
add-ons for industry-specific solutions.
Tailor and extend Dynamics 365
Key Capabilities
Multi-channel campaigns
Create and run multi-channel campaigns to attract the best leads
from email marketing, web landing pages, LinkedIn, webinars, phone
calls and events.
▪ Create professional emails, landing pages, forms and surveys
▪ Target the right audience and bring leads from LinkedIn
▪ Organise events and webinars
▪ Easily import leads from marketing lists
Lead Management
Generate leads by using real-time information to create highly
relevant, perfectly timed messages. Easily track campaigns and
analyse results to build profitable long-term relationships.
• Develop a deep understanding using 360-degree view
• Easily set up and guide the buyer’s journey based on behaviour
• Prioritise leads for wins by setting up multiple lead scoring models
Key Capabilities
Sales and marketing alignment
Align your sales and marketing teams using this solution that lives
together with Dynamics 365 for Sales on the same platform.
▪ Securely share one source of information about contacts, leads,
and customers to understand how interaction impacts results
▪ Prioritise leads based on campaign behaviour
▪ Connect sales and marketing processes to automate
▪ Use familiar Office 365 tools to work together with colleagues,
leads, and customers
Analytics
Track campaign performance and identify your best lead sources and
marketing activities with configurable dashboards. Bring together
sales and marketing results to help track and increase your impact.
▪ Get a complete picture about demand
▪ Manage a healthy leads pipeline by identifying leads in various
stages, removing any bottlenecks
▪ Know which type of campaign activities trigger your best leads
▪ Conduct online surveys to better understand your customer needs
Key Capabilities
Campaign Orchestration
Creating a seamless customer experience starts with well-connected
tools. Unify your sales and marketing with Adobe Marketing Cloud
and Dynamics 365 for a complete view of your customer. Know about
all the interactions customers have had with you to help create a
seamless experience for them.
▪ Deliver consistent messaging between sales and marketing
▪ Increase retention rates, reduce cycles and increase close rates
▪ Drive revenue and marketing ROI with campaign tools
Web Experience
Targeted, personalised digital marketing starts with a comprehensive
web content management solution. By combining Microsoft Azure
with Adobe Marketing Cloud solutions, you’ll deliver compelling
customer experiences that drive your business.
▪ Manage content using dynamic marketing software
▪ Create and deliver digital experiences faster
▪ Lower costs by using a single platform provider
▪ A platform that’s compliant with government, industry standards
Key Capabilities
Online and Offline Event Management
Attract more attendees and improve event experiences by managing
webinars and in-person events with an easy-to-use portal. Organise
your teams to generate more leads, strengthen relationships and
close more deals.
▪ Create webinars and simulcasts with attendance metrics
▪ Manage in-person event registration, speakers, attendee logistics,
sponsors and venue rooms
▪ Review attendance history to generate leads and follow up to
strengthen relationships
Adobe Marketing Cloud
Adobe Campaigns : Connect sales and marketing
Creating a seamless customer experience starts with well-connected
tools. Know about all the interactions customers have had with you
to help create a seamless experience for them—whether they’re
responding to your marketing campaign or speaking with sales.
▪ Deliver consistent messaging between sales and marketing
▪ Increase retention rates, reduce cycles and increase close rates
▪ Drive revenue and marketing ROI with campaign management
Adobe Web Experience : Create better customer experiences online
Targeted, personalised digital marketing starts with a comprehensive
web content management solution. With Adobe Marketing Cloud
solutions, you’ll deliver compelling customer experiences that drive
your business. Manage content using dynamic marketing software on
a platform that scales globally
▪ Create and deliver digital experiences faster
▪ Lower management and resources costs by using a single provider
▪ Rely on a platform that’s compliant with government, industry and
corporate standards
We go beyondWe’re the UK’s leading ‘Microsoft Dynamics Gold
Partner ‘ for small to medium sized businesses. We’ve
been recognised twice as a ‘President’s Club’ member -
which classifies top performing Microsoft Dynamics ERP
partners worldwide.
We’ve achieved ISO 9001:2015 certification - the first
partner to recognise the need for an accredited quality
management system, in this market.
We’re one of a small number of Microsoft directly
managed partners, in the UK. This means that we work
directly with Microsoft, with a dedicated Account
Manager and Service Account Manager available to us.
Quality Matters
Quality is important to Azzure IT
because we value our customers.
We strive to provide our customers with products and
services which meet and even exceed their
expectations.
We are committed to continuous improvement and
have established a Quality Management System which
provides a framework for measuring and improving
our performance.
We’re one of the first partners (if not the first), in our
field, to achieve ISO 9001:2015 certification - the
international standard that specifies requirements for a
Quality Management System (QMS).
Sheffield. Reading. Newcastle.
Sheffield HQ
10 Europa View
Sheffield Business Park
Sheffield
South Yorkshire
S9 1XH UK
t. +44 (0)345 467 9950
azzure-it.com