LEE’S SUMMIT CHAMBER OF COMMERCE • 220 SE MAIN STREET, LEE’S SUMMIT, MO 64063 • 816.524.2424 • LSCHAMBER.COM

It Makes Cents to Do Business with MembersAre you using Chamber members when you shop, eat out or need a service? Think before you shop... choose Chamber members first!

Jefferson City Trip 2Member News 3Member Testimonial 4 Candidate Forums 5New Members 6 Ribbon Cuttings 7March Calendar 8

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Chamber leadership encouraging member-to-member business

This year the Lee’s Summit Chamber leadership has made it a priority to promote doing business with members.

New initiatives include: • Member Marketplace emails• Member News & Events emails• Smartphone Deals• Testimonial promotion • ...and more

In mid-February the Chamber sent out the first member Marketplace email, and received a great response from businesses wanting to participate in the future. The Marketplace is a monthly email that allows six businesses the opportunity to promote a special deal or discount to members. The cost to participate is $25. Be on the lookout for these emails that will be sent the second Tuesday of every month. Questions about the Marketplace can be directed to Cathy Young at cyoung@lschamber.com.

During the month of February the Chamber also rolled out the Member News & Events email. This monthly email gives members a venue to promote seminars or special events they are planning to our database of over 1400 member representatives. The cost for an ad is $25.

Coming this Spring Chamber members will have the opportunity to promote deals for free on the LS Chamber Smartphone app. Look for more information on how to upload your deal later this month.

The Chamber is also promoting testimonials of strong connections that our members have made that have generated business. See inside for a great member-to-member testimonial. If you have a story to share, contact Gina Seibel at gseibel@lschamber.com.

OFFICERS Diane Forte, ChairDean’s Trophies, Shirts & Awards Bob Glaser, Chair-ElectSummit Bank of Kansas CityCarolyn McKnight, Treasurer University of Central MissouriLynn Hinkle, Chair Emeritis Great Southern Bank

VICE CHAIRS Rodney McBride, Community DevelopmentJohn Knox Village Jane Monroe, Membership DevelopmentEmbrace the Grape Beverage CateringJoe Stasi, Business & Economic DevelopmentSaint Luke’s East -Lee’s Summit

BOARD MEMBERS Phyllis BalagnaSteppin’ Out - The Studio Bill BairdThe Baird Group John BeaudoinLee’s Summit JournalVicky CundiffTurf’s Up-Weed ManMelinda Hadley-deBoer The Culture Coaches Marcus Henley Bukaty Companies Brian Hutchin UMB BankPaul McClain Freedom Wealth AdvisorsTyler Morehead Morehead Agency LLC Chip Moxley W.C. Tingle & CompanyDr. Emmanuel NgomsiAll World Languages & Cultures & Worldlink 360Robert Pendland CE2L-Certified Energy/Environmental LabsDebbie StarkeEastland Community FoundationDeborah SwankKansas City Power & LightJeffrey WilliamsHeritage Companies

EX-OFFICIO Steve ArboCity of Lee’s SummitCarl Chinnery, Legal CounselChinnery, Evans & Nail, PCDr. Fred GroganMCC-LongviewDr. David McGeheeR-7 School DistrictMayor Randy RhoadsCity of Lee’s Summit

CHAMBER STAFFNancy Bruns, PresidentMark Dickey, Vice PresidentGina Seibel, Director of CommunicationsChrissy Symes, Director of Special EventsCathy Young, Director of Member ServicesKathy LeChien, Administrative AssistantNedra Hoover, BookkeeperMarilyn Pemberton, Part-time Assistant

2012 BOARD OF DIRECTORS Member-to-Member from page 1

Now more than ever, our members and residents will be encouraged to use Chamber members as much as possible.

Our community’s economic health relies on the success of local businesses. When it comes down to it, it’s not about spending more money - it’s about spending it here. Just like you, our members care about the future

economic success of the Lee’s Summit area.

The next time you are looking for a product or service, we encourage you to choose a Chamber member. Together we can keep our local economy strong. You can access our online membership directory at lschamber.com or on the free LS Chamber smartphone app.

Monthly Membership Luncheon • March 20 • 11 a.m.

Each year the Chamber accepts nominations for the Res in Motus (Business in Motion) Business of the Year awards. Join us at this month’s luncheon as the top three candidates for each category are revealed. Plan to spend some additional time visiting the applicants’ displays; they will be open from 11 a.m.–1:30 p.m. Buffet lines will open at 11:30 a.m.

Reservations can be made online at lschamber.com under the Chamber Events tab, or by calling 816.524.2424. Deadline is March 16 at noon. Registration is required.

The Pavilion at John Knox Village, 400 NW Murray Road

Sponsored by MulberryTek

LE

E'SSUMMIT

RESIN

MOTUS20 12

CHA M B E RBusinesses of the Year

The Chamber’s Annual Legislative Day in Jefferson City is set for April 11. The cost is $60 per person.

This all-day trip features a train ride to the Capitol, educational opportunities, sightseeing and networking.

Attendees will also hear from legislators and state officials and enjoy a private reception.

Sponsors for the day include Bank of Lee’s Summit, KCP&L, Missouri

Association of Trial Attorneys and Metcalf Bank.

Limited space is available; you may register online at lschamber.com or call 816.524.2424.

Legislative Day in Jefferson City

Have news about you or your business that you would like to share? Send press releases and photos for consideration to gseibel@lschamber.com

Members Making WavesJohn Knox Village Hires New CFOAfter conducting a nationwide executive search John Knox Village has hired Richard Kim Klockenga as chief financial officer. A seasoned continuing care facility executive with nearly 15 years of senior healthcare leadership experience, Klockenga will assume his new duties at John Knox Village on April 30.

“Kim not only brings a proven track record for enhancing profit and revenue

growth, but he also has an intimate understanding of the continuing care environment,” said Daniel Rexroth, chief executive officer, John Knox Village. “We’re confident in his ability to ensure the long-term financial strength of John Knox Village.”

Prior to joining John Knox Village, Klockenga was vice president and CFO of Friendship Village of Schaumberg in Schaumberg, Ill., where he led the financial and information technology functions for the organization’s parent facility and four subsidiaries. He also served as vice president and CFO of Woodstock Christian Life Services in Woodstock, Ill.

“John Knox Village was seeking an accomplished financial leader with a ‘big picture’ perspective, an operational focus and finely honed strategic planning skills. Kim was a perfect fit,” according to Dr. Kathy Noland, vice president of senior executive search for B. E. Smith, the leadership solutions firm that conducted the nationwide CFO search for John Knox Village.

Klockenga earned a master’s degree in business administration at Lake Forest Graduate University in Schaumberg and a bachelor’s degree in accounting at Kent State University in Kent, Ohio.

Monthly Membership Luncheon • March 20 • 11 a.m.The Pavilion at John Knox Village, 400 NW Murray Road

Sponsored by MulberryTek

Arvest Bank Expands Footprint in Kansas City Metro Area

Arvest Bank recently announced that it signed an agreement to acquire nearly all the assets and liabilities of Union Bank.

The acquisition will double Arvest’s assets and branches in the Kansas City area.

“This was a way for us to expand our footprint,” Mark Larrabee, Arvest president and CEO in Kansas City, said in an interview. “We have a couple branches in

Missouri, in Downtown and in Lee’s Summit, and this was a great way to expand our presence on the Missouri side.”

HonestyLee’s Summit CARES

Character Trait of the Month• I tell the truth without exaggeration.• I make a stand on important issues.• I report company mistakes.• I do not benefit from the mistakes

of others.• I am honest with myself about my

emotional state.• I am honest with myself about my

motivations.• I can link my actions to my thoughts

and feelings.• I say “no” when my answer is “no”.• I choose my friends without influence

from others.

GET ITFREE. . . . .

GreatSouthernBank.com/mobileMEMBER FDIC

Antiques, Collectibles, Vintage Jewelry, Gifts10 SW 3rd St • Downtown Lee's Summit

We are proud to be part of a wonderful community and of Downtown Lee's Summit.

Come visit us whenever you can.The Welcome Mat is always out for you!

RENEWALSR-7 Administrative Office 67Farmer’s Insurance-Weeda Agency 39Billy Goat Industries, Inc. 18Perkins Restaurant & Bakery 14Unity 14Farmers Insurance & Financial Services- 11 Blau Agency Summit Ridge Apartments 11Kansas City Title 10The Fristoe Group-”HR on Demand” 10A & D Heating & Cooling 9Cosentino’s Price Chopper –Lakewood 9HSMC Wealth Management, LLC. 9All World Languages & Cultures, Inc. 8Bott Radio Network 8The Culture Coaches 8ViraCor-IBT Laboratories 8Boan Heating and Cooling, Inc. 7Photography by Teresa 7Henry’s Antiques, Collectibles & Tea Room 6One Good Meal 6Summit Business Solutions, L.L.C. 6Alpha Title 5Morrow, Willnauer, Klosterman, 5 Church L.L.C. New Longview Apartments 5The Medicine Shoppe 5White, Allinder, Graham, Buckley & 5 Carr, L.L.C. Adjust 4 Life Wellness Center 4Emergent Care Plus 4Liberty Tax Service 4First Presbyterian Church of Lee’s Summit 3Summit Pointe Financial Group, LLC 3Control Service Company Inc. 2Friends of Langsford House 2Liberty Electrical Contractors, Inc. 2Rausch Coleman Homes 2Saint Luke’s Home Care and Hospice 2State Representative Mike Cierpiot 2STS-Summit Technical Solutions, LLC 2Todco, Inc. 2Truman Heartland Community Foundation 2Verity Valuation, LLC 2CE2L-Certified Energy/Environmental Labs 1City Scrap Metal, Inc. 1Firestone Complete Auto Care 1Konica Minolta Business Solutions 1Liberty Mutual 1MG Machine Inc. 1Saint Luke’s Surgicenter - Lee’s Summit 1Summit Ridge Apartments 1Unity Hotel & Conference Center 1US Bank-Longview 1

12 Reasons to be a St. Bernard

European traders seeking a dog company to help them cross the Alps in treacherous weather will probably choose St. Bernard LLC because they’ve specialized in that since the 1700s. Did you know most specialist companies outperform generalist competitors? They gain higher margins, can compete in a wider geography, have simpler elevator speeches and market more cost effectively. During this seminar Paul Welsh will share

12 strategies how to become the St. Bernard in your industry.

Register for this free seminar online at lschamber.com under the Calendar of Events tab.

March 6, 2012 • 3:30–4:30 p.m. • John Knox Village, Manhattan RoomPresenter: Paul Welsh, The St. Bernard Principle • Sponsor Midwest Computech

Member-to-Member Testimonials“Through the Chamber I have gotten to know Carolyn McKnight with the University of Central Missouri Summit Center very well. As a result of our contact we have initiated several UCM-MCC partnerships that are mutually beneficial to our organizations and our students. We have even taken the unprecedented step of jointly advertising our dual admissions program for MCC Students planning to complete a four year degree at UCM. We think this is a good example of collaboration to improve opportunities for area residents.”

~submitted by Dr. Fred Grogan President of MCC-Longview

Have you made a great business connection with a member? Email your story to Cathy Young, cyoung@lschamber.com.

Commerce Bank, 301 SE 291 Hwy, invites you to join them for a March Madness themed Chamber After Hours on Thursday, March 8, from 4:30-6 p.m.

Enjoy adult beverages, appetizers and door prizes.

What is Chamber After Hours? CAH is a great way to end a busy work day with refreshments and the potential for new leads!

Register to attend this free event online at lschamber.com

12 Reasons to be a St. BernardMarch 6, 2012 • 3:30–4:30 p.m. • John Knox Village, Manhattan RoomPresenter: Paul Welsh, The St. Bernard Principle • Sponsor Midwest Computech

Tuesday, March 6 & 13, 2012 • 6–7:30 p.m. • Gamber Center • 4 SE Independence Avenue

Take advantage of this opportunity to ask questions of the six candidates that are vying for two open seats on the Lee’s Summit City Council. Get informed and make an educated vote on Tuesday, April 3!

The March 6 forum will address Community Enhancement issues including: cultural arts, city branding, tourism, sustainability, life-long learning, health & human services and more.

The March 13 forum will focus on Community Advancement issues including: development, redevelopment, transportation, economic incentives/job creation, local government and more.

District One CandidatesRobert Binney, Robert Dye, Jacquelyn Gates and Wesley Veasman

District Three CandidatesPaul DeWalt and Derek Holland

These forums are presented by the Lee’s Summit Chamber in partnership with the Lee’s Summit Journal

Empower Yourself. Shape Your Community.

Save these Dates FORE Fun!Get out your calendars and save the following dates for two of the best golf tournaments around!

The 2012 Chamber Golf Classic is set for Friday, June 22 at WinterStone Golf Course. This tournament is sponsored, in part, by Summit Publications.

Back by popular demand is our womens-only Cocktails & Caddies tournament sponsored by Lee’s Summit Medical Center. Mark your calendar for Friday, July 13 at Teetering Rocks Golf Course.

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Prepared by The Digital Studio | Goodby Silverstein & Partners. All rights reserved. 415.392.0669

Released on NonePrinted at 100% Round 1

ClientJob NumberAd Number

Ad-IDJob Title

File NameFile FormatStart Date

Color /MediaMaterials Due

1st InsertionVendor

Pubs

BTLGS

PeopleCreative Director

Assoc. Creative Director Art DirectorCopywriter

Proofreader Account Management

Account / OperationsProducer

Product Specialist Legal

Digital Studio

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Norma Dea @ 5-17-2011 2:55 PM

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—Based on the results from the 2011 American Customer Satisfaction Index

sprint.com/expertsagree

Sprint is the #1 most improved company in customer satisfaction, across all industries, over the last three years.

T:3.32 in

T:2.63”

OK

Prepared by The Digital Studio | Goodby Silverstein & Partners. All rights reserved. 415.392.0669

Released on NonePrinted at 100% Round 1

ClientJob NumberAd Number

Ad-IDJob Title

File NameFile FormatStart Date

Color /MediaMaterials Due

1st InsertionVendor

Pubs

BTLGS

PeopleCreative Director

Assoc. Creative Director Art DirectorCopywriter

Proofreader Account Management

Account / OperationsProducer

Product Specialist Legal

Digital Studio

Mechanical SpecsSprint Retail PrintSPRNTRTL-800005804yellow barACSI Money WIndowSPRNTRTL-800_005804_ACSI_4C MW.inddAdobe InDesign CS45-17-2011 2:45 PM4/c Magmm.dd.yyNonePDIUSA Today

None3.32 in x 2.63”NoneNone1 in = 1 in

Paul StechschulteNoneTrevor ConradSteve PayonzeckRyan/Jen/LeslieNoneNoneJess ShayNone

Norma Dea @ 5-17-2011 2:55 PM

Notes

—Based on the results from the 2011 American Customer Satisfaction Index

sprint.com/expertsagree

Sprint is the #1 most improved company in customer satisfaction, across all industries, over the last three years.

T:3.32 in

T:2.63”

WELCOME NEW MEMBERSApollo Products, Inc.Brenda Faulconer2255 NW VIVION ROADRIVERSIDE, MO 64150(816) 741-5700E: cnelson@apollohairsystems.comwww.apollonow.com

Do Drop InnSusan Pfeiffer22 SW 3RD STREETLEE’S SUMMIT, MO 64063(816) 525-7806E: spfeiffer@kc.rr.com

Express Calibration ServicesMike Sage1803-5 SW MARKET STREETLEE’S SUMMIT, MO 64082(816) 246-9292F: (816) 246-9295E: msage@expresscal.comwww.expresscal.com

Gigi Hill BagsElaine Hinderks407 SW WARD ROADLEE’S SUMMIT, MO 64081(816) 351-6448F: (800) 971-7212E: elaine6823@gmail.comwww.gigihillbags.com/elaine6823

Guadalajara CafeMarco Diaz410 SE 291 HIGHWAY, # MLEE’S SUMMIT, MO 64063(816) 246-0055F: (816) 246-0245E: madiaz413@hotmail.comwww.guadalajaracafegroup.com

HUMAN Healthy Vending Operating PartnerBrian BufordPO BOX 1137LEE’S SUMMIT, MO 64063(816) 935-9871F: (816) 246-6792E: brianb@humanvending.comwww.HealthyVending.com

McGrath Heating & CoolingJennifer McGrath250 S GEOSPACE DRIVEINDEPENDENCE, MO 64056(816) 257-7377F: (816) 257-0040E: mcgrathhvac@yahoo.com

Northwestern MutualDerek Clemens1301 NE HORIZON DRIVELEE’S SUMMIT, MO 64086(660) 221-5748E: derek_clemens@hotmail.com

The Smoothie Shop + SupplementsKevin Hourihan1219 NE RICE ROADLEE’S SUMMIT, MO 64086(816) 246-6688E: kevin@thesmoothieshop.comwww.thesmoothieshop.com

T-MobileBlaine Greene655 NW BLUE PARKWAYLEE’S SUMMIT, MO 64086(816) 525-2761E: bgreene@wirelessvision.comwww.t-mobile.com

Trailers R We, Inc. dba Lifestyle RVsBarry Lawson1100 NW PAMELA BLVDGRAIN VALLEY, MO 64029(816) 847-1699F: (816) 867-2076www.lifestylervs.com

Turk for CongressJacob TurkPO BOX 2097LEE’S SUMMIT, MO 64063(816) 524-6723E: scott@turkforcongress.comwww.turkforcongress.com

Downtown Lee’s Summit’s Emerald Isle St. Patrick’s Day ParadeDowntown Lee’s Summit’s Emerald Isle St. Patrick’s Day Parade will be held at 1 p.m. on Saturday, March 10, 2012.

“Bits O’ Blarney” is the parade’s theme.

Join Chamber Chair of the Board, Diane Forte, and walk with the Chamber’s vehicle this year! Meet at the Lee’s Summit High School parking lot at noon.

Feel free to bring candy to give to the children - there’s always a huge crowd!

The parade is organized by Downtown Lee’s Summit Main Street, Inc. (DLSMS) and sponsored by the Bank of Lee’s Summit and the Lee’s Summit Journal.

DLSMS is a 501c3 non-profit organization dedicated to the revitalization of Downtown Lee’s Summit.

For more information about the parade or Downtown Lee’s Summit, visit, downtownls.org or call 816.246.6598.

Join members on March 27 from 7:30-8:30 a.m. for a Chamber Before Hours at Sprint PCS, 1567 NE Douglas Street.

The event will feature a Sprint into Spring theme. The first 30 guests will receive a free goodie bag, and there will be plenty of spring themed door prizes!

CBH is a great way to rise and help your business shine. It's a good idea to bring plenty of business cards for these easy-going, unstructured sessions.

RSVP online at lschamber.com under the Calendar of Events tab.

RIBBON CUTTINGS

The Time Warner Cable Experience Store celebrated a ribbon cutting at their new location 188 NW Oldham Pkwy.

Parker Swearngin, L.L.P. held a ribbon cutting at their new downtown location, 215 SE Douglas Street.

Monetti’s Taste of Italy celebrated a ribbon cutting with Chamber members at 1313 NE Douglas.

Chamber members joined J.Bean’s Restaurant & Gathering Place, 3365 SW Fascination Dr, to celebrate a ribbon cutting.

The Blind Guys & Designing Women celebrated a ribbon cutting at their new location 821 SW Oldham Pkwy.

Chamber members joined Downtown Deli, LLC, 13 SW Third, to celebrate a ribbon cutting.

March 1• 7:30 a.m., Health Care Committee meeting, Heater Chiropractic, 724 NW Commerce Road • 4 p.m., Ribbon Cutting - T-Bones Deli & Meat Market, 27900 E Cobern RdMarch 6• Noon, Ambassador Committee meeting, Depot• 3:30–4:30 p.m., Recess for Success TOPIC: Twelve Reasons to be a St. Bernard PRESENTER: Paul Welsh, The St. Bernard Principle LOCATION: John Knox Village - Manhattan Room SPONSOR: Midwest Computech • 6 p.m., City Council Candidate Forum, Gamber Center, 4 SE Independence AveMarch 7 • 2–6 p.m., Job Fair, MCC-Longview, 500 SW Longview Road• 6 p.m., Ireland Trip Information Meeting, DepotMarch 8 • 7:30 a.m., Executive Committee meeting• 7:30 a.m., Visitors Council Committee meeting, Downtown Lee’s Summit Main Street, 226 SE Douglas, Ste 203 • 4:30-6 p.m., Chamber After Hours, Commerce Bank, 301 SE 291 HwyMarch 13 • Noon, Golf Task Force meeting, Depot• 6 p.m., City Council Candidate Forum, Gamber Center, 4 SE Independence AveMarch 14 • 8 a.m., Ribbon Cutting - Arvest Bank, 911 NE Sam Walton LaneMarch 15 • 4:30–6 p.m., Chamber Young Professionals Networking Event, Arvest Bank, 911 NE Sam Walton Lane (committee meeting at 4 p.m.)March 20• 11 a.m., Membership Luncheon PROGRAM: Res in Motus Top Three Announced LOCATION: Pavilion at John Knox Village SPONSOR: Mulberry TekMarch 21 • 8 a.m., Education Committee meeting, Depot• Noon, Board of Directors meeting, University of Central Missouri, 850 NW Chipman Road, Door 54 March 22 • 11:30 a.m.–1 p.m., Got a Minute? Networking Event, (lunch provided) Paradise Park, 1021 NE Colbern Road• 4 p.m., Open House - Valley View Memory Care, 1702 NW O’Brien Road• 6 p.m., Ribbon Cutting - Summit Theatre Group, Neighborhood CafeMarch 23 • 7:30 a.m., Governmental Relations Committee meeting, John Knox Village - Manhattan Room, Chipman Road & Jacob Drive • 2 p.m., Open House - Xtreme Family Fitness, 725 NW Commerce DriveMarch 27• 7:30 a.m., Chamber Before Hours, Sprint PCS, 1567 NE Douglas StreetMarch 27-28 Chamber Washington DC Fly-inMarch 28• Noon, Membership meeting, DepotMarch 29• 7:30 a.m., Oktoberfest meeting, Depot

MARCH 2012 CALENDAR

2012 PARTNERSGOLD

American FoodserviceBank Midwest

Great Southern BankHumana Health Plan, Inc.Kansas City Power & Light

Sprint

SILVERBank of Lee’s Summit

Dean’s Trophies, Shirts & AwardsDiscover Vision CentersFirst Community Bank

HSMC CompaniesJohn Knox Village

Lead BankLee’s Summit Dodge, Chrysler, Jeep

Metcalf Bank Paradise Park, Inc.

Saint Luke’s East – Lee’s Summit Summit Bank of Kansas City

Truman Medical Center LakewoodUniversity of Central Missouri

BRONZEAllee & Company, CPA, LLC

B Positively Promoting U, inc. The Baird Group

DVA Enterprises, Inc. Excel Bank

Get In Shape For WomenJobOne

KC Metro Insurance AgencyLakewood Counseling Service TMC

Lee’s Summit JournalLee’s Summit Nissan

Mazuma Credit UnionMissouri Association of Trial Attorneys

Missouri Central Credit UnionParker Swearngin, LLPPfizer Global SupplyTechnology Plus, Inc.

Tim & Jana Allen-Realty Executives of Kansas City

The Wilson Group, Inc.Wal-MartDon’t forget to “Like” the Chamber on Facebook