manual - xr.health · 1. the xrhealth platform consists of 3 components: a. vr portal – a virtual...

User Manual | XRHealth Platform | V01

User

Manual XRHealth Platform


XRHealth | [email protected] | Boston, MA | (857) 990-6111 | xr.health

1

Table of contents

XRHealth Platform ......................................................................................................................... 2

VR Portal ....................................................................................................................................... 3

General Features ........................................................................................................................... 4

Applications .................................................................................................................................. 5

Rotate ..................................................................................................................................... 5

Re-Act ..................................................................................................................................... 9

Relax8 .................................................................................................................................. 11

Luna ..................................................................................................................................... 15

Memorize ............................................................................................................................. 16

CARE VRx Gallery ........................................................................................................................ 20

VR Portal Software Troubleshooting: ........................................................................................... 22

External Control Application ........................................................................................................ 23

General .................................................................................................................................................. 23

Login .................................................................................................................................................... 23

Pairing .................................................................................................................................................. 23

Selecting a patient .............................................................................................................................. 24

Monitoring – Operating the headset independently: ....................................................................... 24

Controlling – Fully controlling the VR experience: ........................................................................... 25

Mirroring .............................................................................................................................................. 26

Headset Display ................................................................................................................................... 26

Data Portal ............................................................................................................................................ 26

Troubleshooting: .................................................................................................................................. 26

XRHealth Data Portal .................................................................................................................................. 28

General .................................................................................................................................................. 28

Clinician Onboarding process – ......................................................................................................... 28

Login – .................................................................................................................................................. 28

Activities – ............................................................................................................................................ 28

Dashboards – ....................................................................................................................................... 29

User Profile – ....................................................................................................................................... 30

Patient List (For clinician user only) – .............................................................................................. 31

Patient Management (For clinician user only) – .............................................................................. 31



2

General

1. The XRHealth Platform consists of 3 components:

a. VR Portal – A Virtual Reality portal that includes multiple

immersive applications that enable cognitive training,

physical measurements, and distraction from pain.

b. External Control application – This application is designed

for clinicians and assists with operating and controlling the

VR experiences their patients receive. It enables clinicians

to monitor the performance and progress of patients and

make necessary adjustments using mobile

devices, including a telehealth option.

c. Data Portal – The VR Portal applications provide patients

and clinicians with real-time analytics that help generate

meaningful insights after every completed session. The

Data Portal is a web-based portal that enables access to all

the session data analytics.

XRHealth Platform

XRHealth Portal



3

Sign In 1. Registered users can sign in with their XRHealth credentials

enabling data tracking and performance reports. Access the data

via XRHealth Web Portal (see data portal section below).

2. Sign in by filling your Email address (Username) and password as

received in the onboarding e-mail.

3. If you are not a registered user, you can access the application by

using the "Guest" option. This option will enable using the

application's features, but no data will be available in the XRHealth

Web Portal.

4. Make sure the Terms and Conditions checkbox is ticked, and press

sign in.

5. In case you have used the application as a guest before, and now

are a registered user, tick the lower checkbox ("Remember me and

associate guest sessions") to associate all past sessions to your

user and add them to your training history. This also enables you

to stay logged in the app after closing it.

6. In case you forgot your password, click the "Forgot password?"

option.

7. This option will lead you to a password resetting process. Fill

in your e-mail (Username), press "Continue", and the system

will send a 4-digit code to your e-mail.

8. In the next step, provide the code from the e-mail and press

"Continue".

9. Choose a new password and re-type it. This is your new

password.

VR Portal

XRHealth Portal

VR Portal

XRHealth Portal



4

General Features

1. XRHealth portal is divided into 3 main sections:

Applications

The VR portal application section contains multiple immersive wellness and medical applications

enabling physical and cognitive training, physical measurements, and pain management.

C.A.R.E Gallery

The C.A.R.E gallery includes premiere nature and music relaxation content, with 360° and 2D video

shot on location, including narrated Guided Imagery modules to help relieve anxiety, distract from

pain, and improve focus and overall well-being.

Data Portal

Access the Data Portal via VR and view all your results, your improvement over time and age group

comparisons.



5

Applications

Rotate Neck training application which enables measuring and

training of neck movements, providing analytics and insights

on various measurements and metrics including Range of

Motion assessment (ROM test), smoothness of the motion

and improvement over time.

Game Flow

Follow the dragon as it flies around in space and collects

energy. While following the dragon, an aura will surround the

dragon protecting it from the “Evil nasties”.

If using the application using Oculus Quest, it is recommended to do so while sitting down.

Settings screen

Start Tutorial:

Play the training tutorial.

Tutorial will run automatically while using the application for the first time.

Choose a module:

• Training Only – Neck training session only, no ROM Test

• ROM & Training – ROM test followed by neck training session.

• ROM Only – ROM test only, no neck training

1.

2.



6

Training settings:

Training Area:

Choose the size of the area in

space in which the game shall

take place (Small, Medium,

Large). This parameter sets the

degrees for the movement

elements: Rotation (left/right),

Flexion and Extension.

Small – 35 Deg rotation, 25 Deg

flexion/Extension.

Med – 45 Deg rotation, 30 Deg flexion/Extension.

Large – 60 Deg rotation, 35 Flexion/Extension.

"BASED ON ROM" - Training area will be set according to last ROM test performance.

Choose the desired percentage of movement elements of the training session from ROM

values. NOTE: To perform a session that is based on ROM test results, you need a ROM test

result in your training history.

Difficulty:

Choose the motion difficulty of the required training out of 3 levels: Basic, Intermediate,

Advanced. This parameter sets the curviness of the dragon's movement; The higher the

difficulty, the curvier the flight route.

Speed Level:

Choose the training speed level out of

3 options: Slow, Medium, Fast. Each

level will set the maximum speed of the

dragon's flight in the current session.

Choosing the "Custom" option will let

you set a desired maximum speed on

the speed scale. Speed values are

presented in degrees per second.

Slow = 4𝐷𝑒𝑔

𝑆𝑒𝑐 | Med = 8

𝐷𝑒𝑔

𝑆𝑒𝑐 | Fast = 12

𝐷𝑒𝑔

𝑆𝑒𝑐

"Dynamic Speed" – choosing "YES" will allow the speed level to change during the session

according to the user's average accuracy. Accurate tracking will result in the dragon

speeding up. Non-accurate tracking will cause a speed down.



7

Duration:

Choose the session duration from a scale of 1-10 minutes. Pausing and stopping the

session are available at any time during the session through the Pause menu.

Music:

Choose the type of music you would like to listen to while performing the session (Fun,

Workout, Relaxing) or select "No Music" if you wish for no music. Volume control is

available.

Changing the music or volume are available at any time through the Pause Menu.

ROM Test

ROM Test tutorial will run automatically while using

the application for the first time. Skipping the tutorial

is possible by pressing the "Start ROM Test" button.

Access the tutorial at any time during the ROM test by

pressing the "Watch Tutorial" button.

The ROM includes the following measurements: right

rotation, left rotation, extension (up), flexion (down),

right side bend, left side bend.

NOTE: While performing a ROM test, move in a direct plane of motion and reduce combined

movements of the cervical region to a minimum. In addition, make no radical movements or

movements that might exceed the personal limits.

Pause Menu

Pressing the Back button in the Oculus Go controller

will pause the session and open the pause menu. You

may change the type of music played and the volume.

Furthermore, you can choose whether to finish the

session or resume.



8

Summary screen

The summary screen includes both ROM test results

and training session results. If only one module was

chosen (ROM/Training), summary screen will present

the relevant results only.

ROM Results

Displays the range of motion measurement result in

each direction measured.

Smoothness – indicates the quality of movement

performed during the ROM test (percentage).

Session results

Score – Collecting energy units grant the dragon points. When the tracking is accurate the user

is granted more points.

Speed Level – Represents the speed level at the end of the session.

Accuracy – Indicates how accurate the user's tracking is. It represents the difference between

the gazing point compared to the location of the dragon.

Response Time – Response time is calculated when the dragon stops for “eating points” and

returns to flight. The calculation measures the time from the moment the dragon starts to

move to the moment the user begins their movement in the same direction.



9

Re-Act Train cognitive processing and reaction capabilities. The

application provides personal health data through precision

measurements of processing speed, attention and decision-

making processes.

Game Flow

During the game, buttons light up in different colors – Blue

and Red. The user is assigned with a boxing glove that changes its color randomly every 10 steps.

The goal is to point at the right button with the matching colored hand, avoiding other colors.

For Oculus Quest - the user is required to touch the lights (instead of point) using their hands

(right/left of both). When playing with two hands, the user can choose whether the gloves will have

the same color or not.

Settings screen

Start Tutorial:

Play the training tutorial. Tutorial will run automatically while using the application for the

first time.

Difficulty:

Choose the game difficulty: Easy, Medium or Hard. The difficulty influences the “time out”

duration – the time the user has to touch a button before it turns off. Missing to touch a

correct light results in an “error”. The lower the difficulty is, the longer the “time-out” time.

The game difficulty selected sets the beginning level, but it changes depending on the user's

performance. Success will lead to a faster rate and failure will lead to a slower rate.

4.



10

Duration

Choose the session duration out of 4 options: 1, 3, 5, 7 minutes. Pausing and stopping the

session is available at any time during the session through the Pause menu.

Pause Menu

Pressing the Back button in the Oculus Go/Quest

controller pauses the session and opens the pause

menu. You may start over by pressing the "Restart"

button. You can also choose whether to finish the

session or resume.

Summary screen

The summary screen presents the results of the

last session.

Successful punches – Percentage of correct

punches out of all session punches. This includes

buttons the user was supposed to avoid (white

lights).

Missed punches – number of buttons that were

not touched but should have been.

Wrong punches – number of buttons that were

touched but shouldn't have been.

Average action time –the average time in seconds from the moment a button lights-up until

the moment it is pressed by the user. This parameter includes the reaction time for errors as

well.

Session score – For touching correct active lights, default score value is 10 points. When the

player gets consecutive correct punches, each correct punch gives the player a bigger score

multiplier (10, 20, 30, etc.). Any mistake will result in the multiplier being reset back to 10

points.

Session speed – Speed level in which the session was finished/ended with.



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Relax8 The game is comprised of two main modules:

"Meditation" and "Breathing".

In the Meditation module the user can select different

environments and enjoy guided meditation sessions.

The Breathing module is based on “lazy eight” breathing

technique which combines paced breathing with tracing an 8-figure track in a 3D environment.

For Oculus Quest - it is recommended to use the application while sitting down.

Meditation

Game Flow

Meditation – Listen to a session of guided meditation while in natural VR environments.

Settings screen

Start Tutorial:

Play the meditation tutorial. Tutorial will run automatically while using the application for

the first time.

Music:

Choose the session background music out of

3 options: Spiritual, Instrumental, Solfeggio,

or choose not to play music during the

session.

Environment:



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Choose the scenery in which the session will take place in. Choose from an oriental garden,

a beach or a forest.

Voice Guidance

Choose the type of voice guidance you would like to listen to while practicing meditation

out of 3 options: Love, Relaxation, Healing or choose not to play voice guidance during the

session.

Duration

Choose the session duration: 5 or 10 minutes. Pausing and stopping the session is available

at any time during the session through the Pause menu.

Volume Control

Control the volume of the different sound features: background

music, environment background sound and voice guidance.

Pause Menu

Pressing the Back button on the Oculus Go/Quest

controller will pause the session and open the Pause menu.

You can change the type of music, environment and

control the volume. In addition, you can start over by

pressing the "Restart" button. You can choose whether to

finish the session or resume. Furthermore, you can quit the

game and go back to the XRHealth Portal.

Summary screen

The summary screen presents the duration of the last

meditation session, as well as the session's properties –

Session type and Guidance type.

To start a new session – Meditation or Breathing, press the

"New Session" button. You can choose to stay in the

environment without starting a new session by pressing

"Stay in Environment".

7.

1.



13

Breathing

Game Flow

Follow the butterfly and point at it with the

controller as it flies along the lazy-eight track.

While pointing on the target, an aura will

surround it.

When the target is on the left side of the 8-

figure, breathe in. When it reaches the right

side, breathe out.

Increase or decrease the target's speed by swiping up and down in the track pad in the Oculus Go

controller.

For Oculus Quest it is possible to use either right hand or left hand (default is right hand).

Settings screen

Start Tutorial:

Play the Breathing tutorial. Tutorial will run automatically while using the application for

the first time.

Music:

Same as in Mediation, choose the session background music out of 3 options: Spiritual,

Instrumental, Solfeggio, or choose not to play music during the session.

Environment:

Same as in Mediation, choose the scenery in which the session will take place in. Choose

from an oriental garden, a beach or a forest.



14

Breaths Per Minute

Choose the rate of breaths you would like to

practice from a scale of 2-11 breaths per

minute.

This parameter sets the initial speed of the butterfly.

Duration

Choose the session duration from a scale of 1-10 minutes. Pausing and stopping the session

is available at any time during the session through the Pause menu.

Volume Control

Same as in Mediation, control the volume of the different sound features: background

music, environment background sound and voice guidance.

Pause Menu

As in Meditation, pressing the Back button on the Oculus Go/Quest controller pauses the

session and opens the pause menu. You may change the type of music, environment and

control the volume. In addition, you can start over by pressing the "Restart" button. You can

choose whether to finish the session or resume. Furthermore, you can quit the game and go

back to the XRHealth Portal.

Summary screen

The summary screen presents the

session's properties as set at the

beginning of the session: Session

type and Breaths per minute.

The session's results are presented

on the right side of the screen:

Duration, Average Breaths Per

minute, and accuracy percentage of

following the target.

To start a new session – Meditation

or Breathing, press the "New Session" button.

You can choose to stay in the environment without starting a new session by pressing "Stay in

Environment".

8.

2.



15

Luna Luna the AI therapist offers VR experiences that engage the

brain to support the healing process and self-management of

symptoms associated with pain and hot flashes.

“Luna” CB-510 is a medical application.

Luna instruction for use can be accessed via this link.

https://www.xr.health/luna-ifu/



16

Memorize The game promotes cognitive training for

executive functions and working memory.

Game Flow

During the game, a list of items is presented on

screen. The user is required to memorize the items

as best as possible. Once the list is gone, items start

appearing on the conveyor belt/s. The goal is to pick the items that appeared on the list earlier by

pointing at them and pressing the Trigger button on the controller.

For Oculus Quest platform, the user is required to touch item to select them. In addition, there is

an option of using one hand (left or right) during the game, or both hands.

Settings screen

Start tutorial:

Play the Memorize tutorial. Tutorial will run automatically while using the application for

the first time.

Game preset:

Choose one of the game parameters presets out of 3 options: Easy, Medium, Hard; or

choose the "More Options" button for customizing your own.

Parameter Easy Medium Hard



17

List Exposure Time 15 10 5

Task Length 20 40 70

Speed Level 2 4 8

Dynamic Speed on on on

Feedback Type on on on

Items to memorize:

Choose the number of items need to be memorized from a scale of 1-15 items. When

playing with Dynamic speed, this parameter will set the initial number of items.

Session duration:

Choose the session duration from a scale of 1-10 minutes. Pausing and stopping the session

is available at any time during the session through the Pause menu. The time duration

counts the net time playing the game (time spent on list/menus is not counted).

List exposure time:

Choose the time the user will have to view the items on the list before starting the selection

task. This is the time the user has to memorize the list. The scale goes from "Flash" (0.5

second) to 20 seconds of select "no limit" to see the list until the user is ready to continue

(and selects the continue button).

Task length:

Choose the task length from a scale of 20-180 seconds. All items from the list appear within

this time frame. The longer the task length, the longer the user must remember the items.

E.g. If there are 4 items on the list and the task length is 30 seconds. All 4 items will appear

in the first 30 seconds.

Number of belts:

Choose the number of conveyor belts (1-4 belts) on which items appear during the game.

Speed level:

Choose the speed level (1-8) in which the conveyor belts move.

Dynamic speed:

When playing with dynamic speed mode on, two consecutive

successful games (all items picked are correct items from the

list) lead to a speed increase and an addition of 1 more item to

be memorized. Two consecutive tasks that aren’t successful,

lead to a speed decrease and a removal of 1 item from the list.

Feedback:



18

When playing with feedback mode on, every item selected is followed by an audio and

animated feedback (correct/incorrect).

Textual description:

When playing with textual description mode on, every item on the list appears with a

textual description.

Pause Menu

Pressing the Back button on the Oculus Go/Quest controller pauses

the session and opens the pause menu. You may control the

volume. In addition, you can start over by pressing the "Restart

Level" button. You can choose whether to finish the session or

resume.

Summary screen

The results are presented in the summary

screen at the end of every session (a series

of tasks):

Final score – The sum of 3 parameters:

Score per collected task object - Each

Task Object collected correctly is worth a

basic score value (10 points) times the

current game's span level (number of

items to be memorized).

Success score multiplier - Succeeding in a game

(making no mistakes) is rewarded by a

multiplier with the value of the game's span

level (number of items to be memorized).

If the span level is 1, there is no multiplier.

Dynamic Speed Bonus - When dynamic speed feature is activated, increased speed gives

bonus score. When a game is completed and results in a speed increase, the player will

receive a bonus equal to the basic score value times the new speed level.

Highest number of items

This parameter represents the highest number of items that have been memorized and

selected correctly out of all tasks.



19

Summary graph

The graph is a bar chart, where each bar (X axis) is one game played in the session. Y

axis represents the span level (number of items) of the games. Each bar in the graph is

divided into the types of selections made by the player in the specific game.

1. Success: A correct item that has been selected the first time it appeared on the conveyor belt in the game.

2. Recovery: A correct item that has been selected, but not on the first time it appeared on the conveyor belt.

3. Mistake: An item that has was selected but wasn't on the list.

In case the session included more than 5 games, the last 5 games are shown and toggling is

possible through the X axis arrows to view other games in the session.



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CARE VRx Gallery C.A.R.E. VRx is the premiere nature and music relaxation content, with 360° and 2D video shot on

location, including narrated Guided Imagery modules to help relieve anxiety, distract from pain,

and improve focus and overall well-being.

Channels

Choose a channel out of the available channels in the top bar.

To access more videos, press the arrows on the right or swipe (on Oculus Go)/ use the

thumb sticks (on Oculus Quest).

Select a video by pointing at it with the controller and pressing the Trigger button.

Control all video functions using the video control bar.

Go back to Media menu by pressing the "Back to channels" button.

10.

11.

12.



21

Search option is available by typing key words in the search field.

Searching a video is available per channel only.

13.



22

VR Portal Software Troubleshooting: ❖ Cannot Login –

❖ Make sure you have the correct VRHealth credentials received with onboarding e-mail. If

you don’t have credentials – contact [email protected]

❖ Make sure your headset is connected to local Wifi network.

❖ Application is stuck – Close the application using the Oculus button and re-open it.

❖ VRHealth portal doesn’t load (Stuck in loading animation) – If closing and re-opening the app

doesn’t help – Re-install the application:

❖ Go to library, and on the bottom right of the App icon, press the 3 dots and select

Uninstall.

❖ After uninstalling – reinstall application (Access the app by selecting “Uninstalled

applications on the left menu in the library).

❖ Miscellaneous –

❖ Restart application (with Oculus button)

❖ If that doesn’t help – Reboot headset

❖ Last option – Uninstall and Re-install application

mailto:[email protected]



23

External Control Application 2. General -

a. The External Control Application enables clinicians to monitor, mirror and control users using

the VRHealth Portal for Oculus Go or Oculus Quest.

b. This application is designed for clinicians and assists with operating and controlling the VR

experiences their patients receive.

3. Login – a. In order to login you need your clinician

credentials, sent to you from XRHealth USA. If

you don’t have your credentials, please contact

support at [email protected].

b. Before your first login to the external control

application you will need to login with your user

doctor to XRHealth data portal and complete the

onboarding process on https://portal.xr.health

c. Please make sure you review the:

i. Instructions for use

ii. Warnings, precautions and contraindications

d. Logout – once logged in – the option to logout is in the top right corner (press on the clinician

name)

e. Auto logout – for security reasons, the External Control Device will automatically logout after

30 minutes of inactivity.

4. Pairing – a. Once logged in the next step is to pair a VR headset to the external

control device.

b. This process is only necessary the first time you pair the two devices.

c. Once paired, the next time both devices have the XRHealth application

open – they will pair automatically (you must be logged into the

external control device). In order to pair the devices for the first time:

i. In VR:

1. Enter the VRHealth Portal in VR

2. On the login screen – select “Pair New External Device”

3. A code should appear. You will need to enter this code

in the External device

4. If you were previously logged in the portal manually,

you will have to log-out and return to the pre-login

screen using the back/menu button on the controller


https://portal.xr.health/



24

ii. In the External Control Device:

1. Press the “Add new headset”

button

2. Enter the code that appeared in

the VR headset

3. Give the headset a display name.

This is the name with which the

headset will appear in the

external control device.

d. Automatic pairing:

i. Once paired, the next time you want to use both devices:

1. Open the VRHealth Portal application and wait for it to load

2. Open the External Control application and log in

3. Wait for the external control to search for paired headsets, the previously

paired headset should appear automatically

4. To trigger the headset search again – press the XRHealth logo on the top left

of the screen

e. Special conditions:

i. There are two specific conditions when a headset will automatically pair to the

External Control device, but no actions can be performed (Relevant message will

appear on the headset display so you will know this is the condition):

1. User has logged in manually – if the user logged in manually in VR (with any

patient credentials/logged in as a guest)

2. Headset is being controlled by a different External Control Device. Headsets

can be paired to multiple External Control devices. If the headset is being

controlled by one device, all other paired devices will see the headset is on,

but won’t be able to perform any actions (monitor, control, etc.)

5. Selecting a patient – a. Select/Switch patient screen is the screen where

the clinician selects or switches the patient

profile for the VR headset

b. The specific profile selected for the VR headset

will define where the user data is stored in

XRHealth’s cloud servers

c. Selecting a patient profile is mandatory for

operating the headset.

d. The selected patient name will be displayed on

the headset display on the left of the screen

6. Monitoring – Operating the headset independently: a. Once a headset is paired, it moves into “monitored” state

b. In this state the patient can operate the headset independently and is free to navigate and

select any content/applications in the VRHealth portal.



25

c. In the External control, the patient’s activities in VR are

monitored and the follow data is displayed:

i. Patient name

ii. Current application

iii. Headset battery level

d. Mirroring is available – see “Mirroring” explanation bellow.

7. Controlling – Fully controlling the VR experience: a. When selecting a headset, you can select

between 4 different actions:

i. Control

ii. Mirror

iii. Switch Patient

iv. Logout Patient

b. When selecting “Control” the External Control

devices takes control over the headset. This

means that inside of VR, the patient receives a

message that the headset is being controlled by his/her clinician and to please wait for the

session to start.

c. In this state, Control over the VRPortal is performed via the External Control device and the

patient cannot independently operate and navigate any menus.

d. Once controlled the External Device can select between the different XRHealth applications

and select specific parameters for the training.

e. The following applications are available:

i. React

ii. Rotate

iii. Luna

iv. Relax8

v. Memorize

vi. Balloon Blast (Quest Only)

vii. C.A.R.E video portal

f. For the application’s full user manual. See the

VRPortal User Manual

g. Once an application session begins an in-game settings screen is displayed.

h. This screen enables changing some of the session parameters such as music and volume, and

enables the clinician to pause, finish or resume the current session.



26

8. Mirroring – a. Mirroring enables the clinician to view what the

patient is viewing inside VR.

b. Mirroring is possible from both states:

i. Monitored (user operating headset

independently)

ii. Controlled (external device is operating

the headset)

c. When mirrored, the headset remains in the same

state it was prior to the mirror.

d. Mirroring is only possible when both headset and

External Control Device are on the same Wifi network.

9. Headset Display – a. In the External Control device, headsets are displayed as rectangles on the left side of the

screen.

b. Each rectangle represents a specific headset, and displays the following information:

i. Headset name

ii. Patient name (if logged in)

iii. Application selected in VR (if selected)

iv. Battery level

c. More options – the more option button (3 dots) enables more

actions:

i. Edit headset name – change the name you have given the headset.

ii. Re-center headset view – repositions the headset view to be directly in front of the

patient’s current position.

iii. Unpair headset – this will delete the pairing performed between the headset and

External Control device.

10. Data Portal – a. Selecting the Data Portal button on the top right of the screen will automatically log into the

clinician Data Portal.

b. The Data Portal enables tracking all patient performance over time and remotely.

c. For all the features and details see the Data Portal User Manual.

11. Troubleshooting: a. General:

i. To reset headset connection (for any given problem) – press the XRHealth logo on the

top left screen. This will release control over all headset and reset the pairing.

ii. Internet – For the External Control to function properly make sure your internet

connection is at least 3 MB per second download and 500 KB per second upload.

b. Pairing problems:

i. Headset and External Control won’t pair automatically:

1. Make sure that both devices are connected to the internet.



27

2. Restart both applications.

3. Try to “pair a new device”. If there is an error “Headset has already been

paired” and headset display still doesn’t appear on the left side of the

application – contact support at – [email protected]

c. Control Problems:

i. Headset doesn’t perform selected activity (and time-out error is received):

1. Try to reset headset connections by pressing the XRHealth logo on top left

corner.

2. If issue persists, reset both applications and make sure internet connection is

above 3 MB/s download and 500 KB upload.

3. If issue continues to persist, contact support at – [email protected]

d. Mirror problems:

i. Mirror screen shows white screen/ Mirror error appears:

1. Try to switch to another screen and return to mirror.

2. If issue persists – try resetting both applications.

3. If issue continues to persist - contact support at – [email protected]






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XRHealth Data Portal 1. General –

a. XRHealth Data Portal is a web interface, accessible from any device, that enables patients and

clinicians to interact with user data and performance.

b. The Data Portal is the main interface for a clinician to create and manage his patients.

c. XRHealth Data Portal is accessible in the following URL: https://portal.xr.health

2. Clinician Onboarding process – a. As a clinician you will need to go through an onboarding process in the web portal on your

first login.

b. Marketing team will supply you with an initial username and password. If you do not have

your credentials, please contact support at [email protected].

c. Go to https://portal.xr.health and login with the supplied username and password to start the

onboarding process.

d. In the onboarding process you will be required to set up your personal detail, email and new

password.

3. Login – a. Login page is accessible on https://portal.xr.heath

b. In order to login you will need your user credentials

(patient or clinician). If you do not have your credentials,

please contact support at [email protected].

c. For home users – the credentials for log in to the Data

Portal are the same one used in the VR Portal.

d. Logout – once logged in – the option to logout is in the

top right corner (press on the profile settings character)

e. Auto logout – for security reasons, the Data Portal will automatically logout after 15 minutes

of inactivity.

f. After login you will see XRHealth welcome page where you can navigate to activities page or

one of the dashboards.

4. Activities – a. On the activities page you can view a list of all your sessions sorted from the last session to the

first. Each line represents a session you have completed. Expand to see your data for a specific

session by clicking a line.

b. The following applications activities are available on the data portal:

i. Rotate

ii. Luna

iii. Relax8

iv. Re-Act




https://portal.xr.heath/




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v. Memorize

5. Dashboards – a. In the dashboard view you can see progress overtime and adherence to treatment. This is

where you can compare results to others, see activity history and get meaningful insights from

sessions.

b. Navigate to the desired dashboard by clicking on the application name from the welcome

screen or selecting the application name from the top bar.

c. Dashboards have 3 main sections:

i. Best Results: The upper tiles of the dashboard show the user best score in the

application for various metrics monitored over time.

ii. Main Graph: The main graph shows how the user metrics changes over time.

iii. You can select to see last 5/10/15 or all sessions performed. In the graph you can

toggle between different metrics to see your results over time and compare them to

others.

d. Different dashboards offer an extra functionality in a form of a calendar to show retention or a

progress bar.



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6. User Profile – a. Both a patient user and a doctor user can access the user profile from

the right side of the top bar.

b. Managing your user profile enables the user to perform 2 things:

i. Change personal details: Name, Last Name, Email/username

14.



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ii. Change password

7. Patient List (For clinician user only) – a. When you are logged in as a clinician, the first page you will see is the patient list.

b. The patient list is a list of all your clinic patients.

c. Use the top search bar to search for a specific patient – you can search a patient by any of the

patient fields:

i. MRN

ii. Patient Name

iii. Email / Username

d. Pressing on a specific patient will take you to his activities page. From the activities page you

can navigate to any of the dashboards by using the top navigation bar.

8. Patient Management (For clinician user only) – a. XRHealth Data Portal enables a clinician to create / edit / delete patients.

b. We highly recommend filling up patient demographic and medical details in order to get the

normative values for people in the age group / diagnosis.



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c. In order to create a new patient press the “Add New Patient” button on the upper right side of

the patient list.

i. Filling Email / Username field is mandatory

ii. We recommend you fill Name / MRN in order to easily associate a specific user to a

specific patient and track patient’s progress over time

iii. Birth Year is important to create a relevant comparison to users in the same age group

iv. Patient diagnosis field includes 2 fields:

1. Diagnosis field – This field incorporates a smart search that goes through the

ICD 10 codes and returns the different options to select from.

a. After the first search you might see an arrow facing down on the right

side of a diagnosis – this arrow means this diagnosis has different

categories to choose from

b. If you open that field using the arrow you will be presented with

filters to select in order to narrow down the options.

c. Under the filter mechanism you can find the relevant list of diagnosis

to choose from.

d. At any stage – pressing the select button will add that diagnosis to

your patient file.



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2. Additional notes field – This field is a free text field to enable you to add any

additional notes on your patients

3. Both patient diagnosis fields save the time of update and enable you to add

more diagnosis / edit / delete.

d. In order to edit a patient, hover on the patient row and hit the edit patient symbol on the right

manual - xr.health · 1. the xrhealth platform consists of 3 components: a. vr portal – a virtual...

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