Mantrac Egypt Ltd. Your Exclusive Dealer

MANTRAC CORE VALUES• Dignity - Respect - EmpowermentValuing people and appreciation for individual contribution to the business

• Teamwork and Entrepreneurial SpiritEncouraging teamwork and shared experience, fostering creative individual initiatives

• Individual DevelopmentRecognizing that every individual has potential to grow and contribute more than they do today

• Career and Skill DevelopmentCreating opportunities to build a rewarding career and providing support and resources for skill development

• Continuous ImprovementEnhancing continuous improvements in business, creating incremental opportunities to do the job better, smarter and faster

• Maintaining the Highest StandardsEstablishing and serving as the Gold Standard in every market

Vision“To create a leading group of profitable International businesses that provide Customers with first choice value propositions”

MissionWe will supply products and solutions that are recognised for excellence in quality and value, seeking Market Leadership in all the markets we serve.We will provide superior levels of Customer service, focusing on specific Customer needs, offering Customer value propositions and integrated solutions that are mutually rewarding and establish lasting Customer relationships.We will avoid dependence on specific businesses, markets and geographical areas and continually seek new profitable growth opportunities.Through a policy of continuous process improvement, efficiency measures and first class management practices, we will grow steadfast, profitable businesses which give commensurate returns to the shareholders.We will establish a working environment which encourages creativity, innovation and integrity. We will develop the talents of our employees, so they can achieve their full potential. We will recognise and reward individual and team performance and results.

We strive to be good corporate citizens in the markets in which we operate.

Mantrac Egypt distributes and supports the full range of CAT construction machines, power systems and material-handling equipment for a wide range of industries and applications. With decades of experience as a leading equipment supplier and a service-oriented or-ganization, Mantrac Egypt offers customers integrated business solutions backed by technical expertise developed in conjunction with an exceptional understanding of the local market. Highly-qualified employees work through an extensive branch network that includes a head office in Amerya - Alex and facilities in Luxor, Aswan, Toshka, Hurghada, Sharm El Sheick, Sohag, Suez, Arish, Mansoura. Mantrac service centers in Egypt are equipped to perform total overhauls, and qualified service engineers, with necessary diagnostic and repair tools, can be dispatched at any time to customers’ worksites. Mantrac is also the sole approved supplier of genuine Caterpil-lar parts, which are available at competitive prices. In addition to Mantrac’s long affiliation with Caterpillar, dating back more than 80 years, we also represent other global suppliers, including Olympian generators, Mantrac Egypt is involved in the infrastructural develop-ment sector of the economy and is totally dedicated to providing customers with the best products and service support.

CoMPAny PRofIlEMantrac Egypt, is the sole authorized dealer for Caterpillar Products in Egypt. As part of the Mantrac Group – which is the Caterpillar dealer in nine countries on three continents – we derive great pleasure from being part of such a large and focused organization.

The Mantrac Group also holds Caterpillar dealerships in Nigeria, Kenya, Uganda, Ghana, Tanzania, Sierra Leone, Iraq and in parts of Russia. In addition, our sister company, Unatrac, caters to offshore customers through representative offices in the United Kingdom and Dubai.

Over 30 years MANTRAC has served Egypt as the authorized Caterpillar dealer, the world’s leading manufacturer of Con-struction Equipment. Serving diverse industries, the Mantrac/Caterpillar interface has played a major role in many aspects of Egypt’s recent development.Caterpillar’s premium Earthmoving Equipment includes Wheel and Track Loaders, Track-Type Tractors, Wheel and Track Excavators, Motor Graders, Motor Scrapers, Off-Highway Trucks, Backhoe Loaders, Integrated Tool Carriers, Skid Steer Loaders and Road Construction Equipment.

ConSTRuCTIon EquIPMEnT

Guiding our customers towards the appropriate machinery for their particular needs and requirements is the service pro-vided by Mantrac’s Construction Equipment Division which makes use of computer-assisted machine selection and equip-ment investment analysis.Mantrac also sells wide range of used Equipment. When you buy used Cat equipment from us, you have several options. Re-gardless of the option you select, you can rest assured that equipment has been thoroughly inspected, expertly repaired and is often backed by extended coverage options and also you’re assured of the highest quality, productivity and availability.Caterpillar machines are known worldwide and sought after the kind of durability and reliability essential to the efficient completion of Construction projects of all kinds. In that sense, it’s not just what Caterpillar makes and how they make it – it’s what the Mantrac / caterpillar combination makes possible.

MiningMantrac Egypt offers its customers mining equipment from the world’s most reputable manufacturers. Caterpillar and O&K mining products work in some of the world’s most demanding applications – both above and below ground.

Our engines are also designed to power trucks, ships, boats and barges, industrial irrigation, construction and mining machines, and more.Unlike most suppliers of engines and generator sets, Mantrac Egypt provides you with total solution covering all op-erational stages, from system design, testing and installation to commissioning, training and long-term maintenance and repair. We offer power generators for rent. Whether you’re dealing with an emergency or planning a year in advance, the equipment simply has to be there when you need it. That is a good reason to rely on MANTRAC .We offer:

· Largest fleet of generator sets · Power ranges from 30 KVA to 2000 KVA, for all applications. · Temperature control expertise · Compressed air solutions · Reliable equipment, built exclusively for rental · 24/7 service, support, and expertise

POWER SYSTEMSAs a leading power-systems supplier, Mantrac Egypt is committed to providing you with electric power solutions to operate your business at maximum efficiency. Mantrac Egypt offers Olympian generators from 10KVA to 275KVA and Caterpillar generators from 275KVA to 7000KVA, providing both primary and standby power. Generators are available with or without sound-proof enclosures, fixed or mobile.Our CAT generators could be run with diesel or gas fuel

They are used to power off-shore oil rigs, drilling rigs and oil camps mines in remote areas, communities in areas far from utility power grids, hospitals, universities, factories, airports and office buildings.

MATERIAl HAnDlIng & WAREHouSIng EquIPMEnT

Mantrac Egypt offers a complete range of Caterpillar material-handling equipment for manufacturing, industrial and com-mercial applications.

You can choose from a variety of diesel-powered lift trucks, with lift capacities ranging from 1.5 to 16 tons, or gasoline/gas-powered models up to 5 tons. For use in closed or contamination-sensitive areas, electric lift trucks from 1 to 5 tons are also available in both three- and four-wheeled configurations.

Mantrac also supplies pallet trucks, stackers, reach trucks and order pickers (both low and high-level) for warehouse op-erations.

PRoDuCT SuPPoRTMantrac offers six-month warranties on all full-component rebuilds.

Repair Option ProgramMantrac Egypt offers a fixed package price and fixed time re-pair program in our five-star CRC in Alexandria. This repair program only covers certain CAT models. Program includes complete engines, transmissions, fuel injection pumps, un-dercarriage repairs

All components are inspected and repaired up to CAT stan-dards. Every part is cleaned, inspected and measured, while CAT reusability guidelines are closely followed to ensure that your equipment achieves peak efficiency. All engines and generator sets are rebuilt and tested to CAT specifications, using either a dynamometer or modern load bank. Mantrac offers one-year warranty on all components rebuilt under this program.

CAT Certified Rebuild: Mantrac Egypt also offers other level of repairing certified by CAT.

CCR (CAT Certified Rebuild)- It’s a Complete Machine Rebuild Process that’s Factory De-veloped, Authorized and Monitored - Rebuilds are performed by Cat Authorized Dealers to Cat Specifications - Rebuilds includes Critical Engineering Updates

CER (CAT Certified Engine Rebuild)- The expansion of the current CCR Program has grown to now include commercial engines in the 3400, 3500 and 3600 families.- The CER program provides a rebuild option that gives the customer a like-new engine at a fraction of the replacement engine cost. The program also includes required updates and optional performance enhancement upgrades for greater cus-tomer value.

CPT (CAT Certified Power Train Rebuild)- The CPT program is a dealer rebuild of the entire Power Train from radiator to final drives- This program is similar to the Cat Certified Rebuild program in that the power train components are completely disassem-

• As the exclusive dealer of Caterpillar products in Egypt, Mantrac provides premium-quality product support for all CAT machines and engines operating in our territory. Man-trac Egypt’s expertise and technical resources will remain on-hand throughout your machine’s lifetime. • Custom-tailored support packages, made available through our network of strategically-located branches countrywide, will ensure that your machines are always running at peak productivity.• Customer Support Agreements• Mantrac also offers a wide range of Customer Support agreements (CSAs) to handle some or all of your equipment management needs. There are three different types of CSAs tailored to your needs:• Inspection +: includes PM Parts, SOS, Inspection every 1000 hour, and a Diagnostic Report assessing the condition of the Caterpillar equipment. • Preventative Maintenance (PM): includes, in addition to the Inspection + elements, the maintenance labor and periodic inspections;• Total Repair & Maintenance Contract (R&M): Includes, in addition to the Maintenance elements, planned and unplanned

repairs including parts & labor. this contract covering all of the maintenance and repair costs during a specified time pe-riod. Instead of paying for maintenance or repairs as they are needed, you pay one flat rate to cover a broad range of parts and services. From scheduled fluid and filter changes to ma-jor overhauls, our service engineers can manage all your Cat fleet service needs at a predetermined price.

Whatever your preference, Mantrac product support will keep your equipment running at peak productivity.

Overhauling and General RepairsMantrac Egypt boasts CAT Certified Rebuild Center (CRC): a five-star CRC in Alexandria. At this center, Mantrac will utilize the latest equipment, tooling and contamination-con-trol methodology for the total overhaul of your engines.

Every part is cleaned, inspected and measured, while CAT reusability guidelines are closely followed to ensure that your equipment achieves peak efficiency. All engines and genera-tor sets are rebuilt and tested to CAT specifications, using either a dynamometer or modern load bank.

Genuine Spare PartsMantrac main warehouse in Alexandria is awarded, by Caterpillar, the certificate of “Five Stars Contamination Control Facility” after meeting their extremely high contamination control standards just to supply our customers with a first class product and service.

Mantrac is your One Safe Source for all your needs of CAT spare parts and fluids which are guaranteed genuine and carry the original Caterpillar warranty.

bled and all critical engineering updates are incorporated and Components Must Be Painted

Why Cat Certified Rebuild?- Because Cat Machines are Designed & Built to be Rebuilt- Maximize Machine Productivity- Improve the Reliability- New Machine Warranty- Lower Cost Than a New Machine- Greater Return on Your Equipment Investment- Higher Resale Value- Like-New Appearance- Provides New Machine Serial Number or PIN

360 total solution program:By which mantrac offer total solutions to the earthmoving machines customers, according to the customer need this pro-gram can includes:- CSA- Extended warranty coverage.- Operators and technicians training.- Finance facilities

Custom Track ServiceA track-type undercarriage represents from 15 to 20 percent of the total cost of a new track loader or bulldozer, but can represent as much as 50 percent of its total repair and mainte-nance cost. If proper undercarriage maintenance is neglected, running costs are likely to increase.

Therefore, Mantrac also offers Caterpillar owners and opera-

tors Custom Track Service (CTS), a free undercarriage in-spection service. With data collated from CTS inspections, our representatives can provide you with the best possible advice on undercarriage maintenance options.

Undercarriage repairs are carried out at Mantrac’s service work-shop in Alexandria. These include track assembly, turning of pin and bushings, roller/idler rebuilds and total reconditioning.

Field ServiceMantrac Egypt a network of 13 branches wisely distributed to cover customers allover the land of Egypt. From Alexandria on the north to Abu Simbel on the south and from Sinai on the east to East Ewainat & Marsa Alam on the westMantrac has fully equipped field-service vehicles, high-tech diagnostic tooling and a team of engineers available around the clock to ensure your machine downtime is kept to a mini-mum. Our service engineers are trained both locally and over-seas to handle any repairs your equipment might require.Mantrac Egypt also provides a 24-hour emergency hotline.

Scheduling Oil Sampling (SOS)Mantrac Egypt offers Scheduling Oil Sampling (SOS) for all major oil-lubricated systems, including engines, transmis-sions, hydraulic systems and final drives. SOS, developed by Caterpillar expressly for CAT engines and machines, repre-sents an indispensable part of preventive maintenance.

SOS is the simplest and most cost-effective way to avoid ex-cessive repair bills and machine downtime. By analyzing sam-ples at regular intervals, our experts can detect abnormal wear before serious problems develop. At Mantrac’s SOS laboratory

in Alexandria, we perform comprehensive oil analysis using state-of-the-art equipment. Analysis includes wear elements, oil viscosity, TBN & contamination with fuel or waterTake advantage of our SOS service to prolong the life of your machines. At little cost per sample in terms of time or money, the service can help boost your bottom line by preempting oil-related failures.In addition to the oil analysis, our SOS lab in Alexandria is also performing cooling system water analysis

Caterpillar Service Information System (SIS)Mantrac utilizes Caterpillar’s up-to-date computerized tech-nical library, known as the Caterpillar Service Information System (SIS), in order to guarantee customers speedy access to technical diagnostic and tool information. With the SIS, we can access thousands of volumes of technical documentation employing CD-Rom technology. The SIS’s bank of technical information is updated every month to include all the latest technical information from Caterpillar.

PRoDuCT SuPPoRTTraining Support1. Mantrac Service Training is designed to continually train and develop servicemen that meet the very highest Caterpil-lar standards at the leading edge of technology ensuring that Customer needs are fully met 2. Training programs are available for Graduate calibre en-gineers to develop as Workshop or Field Service Engineers who meet and exceed Caterpillar’s highest global standards 3. Mantrac Servicemen have the opportunity to continually de-veloped their competencies, skills and knowledge using a vari-ety of training methods, such as Computer based self-study, su-pervised on the job training and ILT (Instructor Lead Training) 4. Training sessions are held throughout the year to support Caterpillar NPI (New Product Introduction) programs5. The Training Staff also undertake a branch visit program to follow up with Trainee Service Engineers and Apprentices. The visits enable monitoring of Trainees and Apprentices in their work areas thereby further ensuring performance stan-dards are maintained and Mantrac’s commitment to ‘Custom-er success’ remains the priority

Mantrac Egypt supplies genuine Caterpillar parts at competitive prices. With its vast in-country parts inventory, and its 12 branches distribution network, Mantrac is well placed to protect customers against unexpected downtime.

Our parts branches are open 6 days a week with flexible working hours according to our customer convenience; where our customers can meet our well trained Parts Counter Engineers for any consultation in parts selection and for any advise that may reduce their owning and operating costs.

Mantrac computerized parts-inventory system gives us immediate access to stock levels across our 12 branches and from Caterpillar worldwide. And any part that can be sourced from our local network will be supplied within 24 hours from ordering. In addition, Mantrac sales team regularly calls on customers to assess and meet all their requirements from spare parts.

www.mantracegypt.com

Hotline: 19266

Mantrac EgyptHead office:AlexandriaAmreya, Km. 28 Alex-Cairo Desert RoadTel: +20 3 4541000 Fax: +20 3 4481042

CairoCairo30, Lebanon St. El MohandessenTel : +20 2 33004000Fax: +20 2 33039648

BranchesCairo (Parts & Service):Gamet Eldewel Alarabia St.Behind Zamalek Club, Mohandseen, Giza

Tanta 30 Botros Street.

AlArish Elbahar St.Infront of Maxim Hotel.

Hurghada Eldahar, Elnasr St.

luxorTelevision St, Infront of Interna-tional Luxor Hospital.

Abo Simbel New Ring Road, Abo Simbel Touristic village, Toshka.

Mansoura 2 Abdel Latif Eldosouky - From Talkha Street.

Suez2 Saad Zagloul St.Borg Elgasser.

Sharm Elsheikh Piece 67, Elrowissat, Industrial area.

SohagAkhmeem Road , Beside Aly Ibn Aby Taleb Mosque.

AswanElkhazan St.Behind Televi-sion Building , Beside Elmalak Church.