manpower handling training
TRANSCRIPT
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Rendering Webinar TrainingManpower Handling
Allana Sons Ltd Since 1865
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Objective
To provide managers with a sound understanding
of their roles and responsibilities within theirorganizations and the skills they need to achievetheir objectives.
Allana Sons Ltd Since 1865
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Management Levels
Allana Sons Ltd Since 1865
Top
Middle
Supervision
Strategiclevel
Technicallevel
Employees / Individual Contributors
Operationslevel
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Allana Sons Ltd Since 1865
Technical
InterpersonalIntellectual
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Allana Sons Ltd Since 1865
TechnicalSpecific
expertise:
Engineering
Finance
AccountingAdministration
IntellectualPlanning
Organizing
Controlling
Coordination
Problem-solving &
Decision-making
Negotiation
Timemanagement
InterpersonalCommunication
Delegation
Negotiation
Motivation
Team-buildingRewarding
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The Managerial / Technical split
Allana Sons Ltd Since 1865
Intellectual
Interpersonal
Technical
Middlemanagement
SupervisionTopmanagement
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Leadership is a Facet of Successful
Management
Allana Sons Ltd Since 1865
He has taught me a lotI am compelled torespect him
Takes Responsibilitywhen things go wrong
He knows what to doIn emergencies
I trust what hesays
I feel powerfulworking for him
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Why Do People Follow Leaders ?
Allana Sons Ltd Since 1865
Sets Vision and works for others
Strives to encourage and assist subordinates
85%
80%
78%
75%
72%
Reacts professionally in crisis situations
Makes subordinates feel proud
Holds responsibility
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Leadership Style
Allana Sons Ltd Since 1865
Democratic
AutocraticPace-setter
AffiliativeAuthoritative
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DemocraticCommitment through participation
Makes me feel important Fosters participation in decision-making
Listens to me and to my perspectives
Recognizes good performance
Allana Sons Ltd Since 1865
CoerciveDo What I Tell you
Assigns unpleasant tasks
Doesnt listen to me Makes my life hard
Reacts effectively in crisis situations
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Pace SetterExpects perfection
Makes me proud of what I am doing Sets high standards of performance
Will not forgive mistakes
Allana Sons Ltd Since 1865
AffiliativePriority to Subordinates
Provides protection, I feel safe working for him
Strives to please subordinates
Ignores work conflict Ineffective in emergency situations
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AuthoritativeFirm but fair
Always reminds me of my duties Lacks flexibility
Allana Sons Ltd Since 1865
Most Appropriate Style
Sets and communicates vision Empowers employees
Sets clear objectives
Delegates authority
Provides constructive and timely feedback Provides recognition when necessary
Develops subordinates skills
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Team Work
Allana Sons Ltd Since 1865
A Team Is More Than aCollection of Individuals.
It Is, in Part, an Emotional
Entity, Rooted in the FeelingsAs Well As the Thoughts
of Its Members, WhoActively Care About
Their Teams Well-being.
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Allana Sons Ltd Since 1865
Benefits Of Teamwork
Integration of the Talents
and Competencies
they Possess
The Collective Utilization
Of Individuals Efforts
Ability to cope
with others
Ability to make
clear decisions
In disciplinesTechnical
expertise
Team-workingskills
Problem-solvingskills
- Needs of individual
are catered for by team.
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Allana Sons Ltd Since 1865
Choosing Individuals for Specific Tasks
Which qualities
are required forthe job?
Make a final decisionbased on responses tothe question above
Will I enjoy workingwith this person?
Can any weaknessesbe overcome?
What are theirrespective key skills?
Are there anysuitable people?
Assume that anyonewill suit the role
Rely solely on word ofmouthrecommendations
Ignore shortfalls infavor of particularexperience
Hope weaknesses willbe overlooked bythe team
Ignore signs ofindividual not beinga team player
Offer the role to theindividual who excels atone particular skill
Draw up a job profilebefore talking to people
Check on paper profileagainst details ofindividuals
Favor individuals withwide-ranging skills
Consider anyshortcomings
Note any shortcomingsin personal skills
Offer the role to theindividual who brings mostoverall to the team
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Dos Don'ts
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Manager Role in Resolving Team conflicts
Clarifying impact of conflict on performance. Identifying causes of conflict.
Inviting parties to explain their points of viewsuggesting solutions.
Selecting appropriate methods for solution. Agreement on roles to resolve the conflict.
Developing a plan of implementation.
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Team Cohesion Has A Great Effect on
Productivity
Cohesion
Productivity
Tips to Promote Cohesion
Keep enemies apart
Put friends together
Give special attention topeople who find it difficultto make friends
Avoid fostering competing
subgroups
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Delegation Authority
Advantages
Many managers resist Delegation authority for fear
-A job wont be done well- Or that it will be done too well
Higher efficiency Increased motivation Develops the skills of your team Better distribution of work through the group Makes the manager focus on more important tasks
Preparing the second line
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Evaluating Your Activities
What tasks am I doing that doesnot need to be done at all?
What tasks am I doing that
only I can do?
What am I doing that can bedone by somebody else?
Do not complete
them yourself ordelegate them
Dont delegatethese, so prioritizethem
Delegate these tasksto subordinates
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Steps to Delegate
Identify a suitable person for the task
Praise / acknowledge a job well done
Keep in touch with the person for support and monitoring progress.Do not get too close
Grant the necessary authority to do the job properly
Explain the task clearly. Leave room for ingenuity / initiative