managing organizational change successfully
TRANSCRIPT
Managing Organizational Change
Successfully
By‘Yinka Akinnubi
LEARNING OBJECTIVES
O Definition of Key Terms
O Causes of Organizational Changes
O Goals of Every Organizational Changes
O Organizational Changes Process:-
Kurt Lewin
Kotter 8 Step Process
Comparism of the two processes
O Challenges of Organizational Changes
O Best Practices Perspectives
O Conclusion - Things to Remember
O References
O Organization Change occurs when business strategies or major sections of an
organization are altered, involves reviewing and modifying management structures
and business processes
O It is defined as a change that has significant effects on the way work is performed
in an organization.
O Change Management, is however the comprehensive, cyclic & structured
approach to changing individuals, teams and organizations that enables the
transition from a current state to a desired future state with an intended business
benefits
O Typically, Organizational Change is used to describe organization-wide change,
as opposed to smaller changes such as modifying a program, adding a new staff
etc.
O Examples of organization change include change in mission, restructuring
operations, new technologies, mergers & acquisition, Strategic Realignment
etc.
Definition of Key Terms
Causes of Organization Changes
Organizational changes usually arises from these two factor :
Organization Changes : Causes (con’d)
• Changing Market Needs• Government Law &
Regulations• Technology• Globalization• Changing Customer Needs
External
Factors
• Redefining/Modifying Organization Strategy
• Workforce Demographics• Organizational Growth• Poor Business Performance• Employee Work Altitude
Internal
Factors
O Higher Business Revenue
O Increased Productivity
O Business Cost Reduction/Control
O Increased Business Performance
O Process and Business
Improvement/Efficiency
O Operational Excellence
Goals of Every Organization Changes
Organization Changes
Organization Changes Processes (cont’d)
Organization Changes Processes (cont’d)
“According to Mckinsey investigation (Isern &
Pung, 2007), only 38% interviewees think their
company’s organization change has
successfully increased their work
performance, and only 30% believe their
organization change has achieved the
organization’s goal of long-term health”
Organizational Changes Roadblocks/Challenges
• Insufficient Readiness for Change
• Lack of Change Activity Instead of Result
• Poor Management In Change Process
• Mismatch Between Change Plan and
Organization context
• Lack of systematic plan for Organization Change
• Fast Solution Expectation
• Inability to prepare and train managers to be
O Create a Shared Vision & Common
Direction - Communicate Vision, Mission,
Strategy & Values
O Having a well defined milestones & metrics
O Having senior management committed to
the corporate wide change
O Establishment & concrete communication
of ownership & accountability
O Using standardized project management
Practices
O Having engaged executive sponsors
Organizational Change : Practices that can Ensure Successful Changes
Things to Remember - Conclusion
• Organizational change should not be a
seen as a threat, but should be seen
as a new challenge that will energize
and motivate everyone.
• Organizational change increases the
success of business strategy, by
helping organization transit from their
current state to a future state.
References
O Arthur C. Bedeain. 1980. Organization: Theory and Analysis. The Dryden Press
O Champy, J. & Nohria, N. 1996. Fast Forward: The Best Ideas on Managing Business Change. Boston: Harvard Business School Press
O Economist Intelligence Unit. Leaders of Change. 2011O Isern, J., & Pung, A. (2007). Harnessing energy to
drive organizational change. McKinsey Quarterly, 1, 16-19.
O Kotter, J. P. (1994). Leadership change: The eight steps to transformation. In J. A. Conger, G. M. Spreitzer and E. E. Lawler (Eds.) The leader’s change handbook: An essential guide to setting direction and taking action (pp. 87-89). San Francisco: Jossey-bass.
O PMI. Managing Change in Organization: A practice Guide. 2013
THANK YOU