managing legal and ethical issues of business

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    PART 2

    STAKEHOLDERS

    SESSION 8: EMPLOYEES

    Managing Legal and Ethical

    Issues of Business

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    Overview

    The specific role of employees among the variousstakeholder groups

    Core ethical topics of employees rights and duties

    Ethical issues and problems faced in business-employee relations

    The duties of employees and the companysinvolvement in enabling employees to live up to

    their duties Basic issues and problems of managing

    employees in the different cultural and nationalcontexts necessitated by globalisation

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    Introduction

    An organisation is only as good as the people who

    work within it

    Employees are seen as critical to gaining

    improvements in organisational performance Could employees be considered the most

    important stakeholder?

    More and more employee issues are being left

    to organizations rather than being covered by

    the law

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    Humans as Resources?

    Dear Sir,Whilst visiting a patient in Edinburgh's Western General

    Hospital, I was shocked to see a six-foot long boardwith large letters proclaiming: HUMAN RESOURCES.This distinguishes people who work in the hospital

    doctors, nurses, porters, office workers, managersfrom other resources such as computers, laser beams,toilet rolls, refuse bins etc.

    If the human resources are ill, are they labelled out oforder or broken down and when being treated, arethey being repaired? are babies listed as in process ofbeing manufactured? and an expected date whenthey will be operational.

    When we define humans as resources, we are in dangerof forgetting that we are dealing with people!

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    Legal issues

    Usually a contract between the firm and employee

    stating the rights and duties of the two parties

    Employee law varies considerably around the

    globe There is a considerable and growing grey area

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    Rights of employees as stakeholders of the

    firm

    Employee rights Issues involved

    Right to freedom fromdiscrimination

    Equal opportunities, Affirmative action, Reversediscrimination, Sexual and racial harassment

    Right to privacy Health and drug testing, Work-life balance, Presenteeism,

    Electronic privacy and data protectionRight to due process Promotion, Firing, Disciplinary proceedings

    Right to participation andassociation

    Organization of workers in works councils and trade unions,Participation in the companys decisions

    Right to healthy and safeworking conditions

    Working conditions, Occupational health and safety

    Right to fair wages Pay, Industrial action, New forms of workRight to freedom ofconscience and speech

    Whistleblowing

    Right to work Fair treatment in the interview, Non-discriminatory rules forrecruitment

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    Discrimination

    Discrimination in the business context occurs

    when employees receive preferential (or less

    preferential) treatment on grounds that are not

    directly related to their qualifications andperformance in the job

    Relates to Justice/Human dignity

    Managing diversity prominent feature of

    contemporary business

    Extensive legislation, but still inequalities exist

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    Addressing Discrimination

    1. Equal Opportunities2. Managing Diversity

    3. Affirmative Action

    Potential for reverse

    discrimination?

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    Employee Privacy

    Four different types of privacy we may want to

    protect

    Physical privacy

    Social privacy Informational privacy

    Psychological privacy

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    Health Testing

    Highly contested issue

    Despite these criticisms, such tests haveincreasingly become common, particularly in theUSA

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    protection

    Computer as a work tool enables new forms of

    surveillance

    Time and pace of work

    Usage of employee time for private reasons

    E-mail and internet

    Issue of privacy in situations where data is saved

    and processed electronically

    Data protection

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    Due process and lay-offs

    Ethical considerations in the process of

    downsizing Right to know well ahead of the actual point of the

    redundancy that their job is on the line Compensation packages employees receive when laid off

    Employee participation and association

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    Working conditions and work-life balance

    Right to healthy and safe working conditions one of the

    very first ethical concerns for employees

    Dense network of health, safety and environmental (HSE)

    regulation

    Main issue is enforcement and implementation

    Work/life balance

    Excessive working hours and presenteeism

    Flexible working patterns

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    Fair wages

    The basis for determining fair wages is commonly

    the expectations placed on the employee and

    theirperformance towards goals

    Problems ofperformance-related pay (PRP) Risk

    Representation

    D ti f l t k h ld f th

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    Duties of employees as stakeholders of the

    firm

    Employee duties Issues involved

    Duty to comply with labour

    contract

    Acceptable level of performance

    Work quality

    Loyalty to the firm

    Duty to comply with the law Bribery

    Duty to respect the employersproperty

    Working timeUnauthorized use of company

    resources for private purposes

    Fraud, theft, embezzlement

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    globalisation

    Different cultures will view employee rights andresponsibilities differently

    This means that managers dealing with employeesoverseas need to first understand the cultural basis of

    morality in that country Raises the question of whether it is fair to treat people

    differently on the basis of where they live

    Relativism vs. absolutism

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    Some guidelines for ethical decision-making

    Start with human rights as a basic compass for

    providing direction

    Differences in the treatment of employees on a

    global scale depend on the relative economicdevelopment of the country in which the practice

    is taking place

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    The race to the bottom

    Many critics argue that MNCs play a role in changingstandards in countries

    Globalisation allows corporations to have broad rangeof choice of location

    Developing countries compete to attract foreigninvestment

    Large investors tend to choose country with mostpreferable conditions Lowest level of regulation and social provision for

    employee Leads to race to the bottom in environmental and

    social standards

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    Ruggies framework

    Protect

    Respect

    Remedy

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    Summary

    The specific role of employees among the variousstakeholder groups

    Core ethical topics of employees rights and duties

    Ethical issues and problems faced in business-employee

    relations The duties of employees and the companys involvement in

    enabling employees to live up to their duties

    Basic issues and problems of managing employees in thedifferent cultural and national contexts necessitated byglobalisation