manager’s monthly update october 2020 by rod foster, city ... · the fitness center has been...
TRANSCRIPT
-+
City Manager’s Monthly Update October 2020
By Rod Foster, City Manager
Message from City Manager/ Administration
Pg. 2
City Clerk/
Management Services
Pg. 2
Community Compliance
Pg. 4
Community
Development Department
Pg. 4
Community Services
Pg. 7
Finance Department
Pg. 9
Fire Department Pg. 10
Human Resources
Pg. 16
Police Department
Pg. 17
Public Works
Pg. 21
Water &
Wastewater Utilities Pg. 24
Inside This
Issue
RIALTO RESPONDS
COVID-19 Update
Page 27
2
Message from the City Manager
Hello Rialto! City Manager Rod Foster has announced his retirement after more than 30 years of
public service in Rialto and throughout the Inland Empire. Mr. Foster will continue work through
October but in order to allow for an efficient transition of leadership, the Rialto City Council
appointed me as the Acting City Manager. My name is Sean Grayson and, prior to my appointment
as the Acting City Manager, it has been an honor to serve as your Rialto Fire Chief as well as a
previous assignment as the Interim City Administrator in 2018/2019. In my new roll I am
committed to meeting the policy and vision direction of the Mayor, Mayor Pro Tem and City
Council; supporting the City’s employees and volunteers; and serving those who live, work and
play in the City of Rialto. Although the impacts of COVID-19 remain ever present, the City, its
businesses, and its community members have responded and adapted with incredible strength and
demonstrated amazing resiliency. Throughout this month’s newsletter you will find information
on what has happened recently and what is to come in the coming months as the City embodies its
motto as a “Bridge to Progress.”
Administration
City Council Meetings
There will be no City Council meetings in the month of October 2020. The next City Council
meeting will be held on November 10, 2020. Closed Session begins at 5:00pm and Public Session
begins at 6:30pm.
City Hall/Civic Center offices will be closed on Wednesday, November 11, 2020 in observance of
Veteran’s Day.
City Clerk/Management Services
November 3, 2020 Voting Information
Last day to register to vote is October 19th
Drive-Thru Mail Ballot Drop Off
As part of the San Bernardino County Registrar of Voters’ Community Engagement and Voter
Education Campaign for this election, the City Clerk’s Office will be hosting two Drive-Thru Mail
Ballot Drop Offs. City Clerk staff will be out at these locations in the parking lot collecting signed
and sealed ballots from voters.
October 24th – 10am-3pm –
Renaissance Marketplace - 1309 W Renaissance Pkwy #800, Rialto, CA 92376
October 31st – 10am-3pm –
Rialto Marketplace - 1276 S Riverside Ave, Rialto, CA 92376
3
Secure Ballot Boxes
There will be three secure ballot box locations to allow city and county voters to deposit official
mail ballots 24/7. From October 5th through November 3rd.
• Rialto City Clerk’s Office
290 W. Rialto Ave.
Rialto CA 92376
• Sandra Courtney Community Playhouse
150 E. San Bernardino Ave.
Rialto CA 92376
• Rialto Fire Station #204
3288 N. Alder Ave.
Rialto CA 92377
Polling Locations
The seven polling places in the City will be open for four days – Saturday, October 31st through
Tuesday, November 3rd. If you do not have a mail ballot, please verify your polling location.
Voters can call or come visit the Rialto City Clerk’s Office to check their voter registration and/or
mail ballot status. On Election Night, the City Clerk’s Office will be open until the polls close at
8:00 p.m. to assist voters.
Rialto City Clerk’s Office
290 W. Rialto Ave.
Rialto, CA 92376
(909) 820-2519
RIALTO COMMUNITY CENTER (GYM) 214 N PALM AVE RIALTO 92376
FRISBIE MIDDLE SCHOOL 1442 N EUCALYPTUS AVE RIALTO 92376
GREATER FAITH GRACE BIBLE CHURCH 249 E RANDALL AVE RIALTO 92376
KOLB MIDDLE SCHOOL 2351 N SPRUCE AVE RIALTO 92377
KUCERA MIDDLE SCHOOL 2140 W BUENA VISTA DR RIALTO 92377
RIALTO HIGH SCHOOL 595 S EUCALYPTUS AVE RIALTO 92376
RIALTO MIDDLE SCHOOL 1262 W RIALTO AVE RIALTO 92376
4
Rialto’s Certified Farmers’ Market
The City hosts the Rialto’s Certified Farmers Market every
Wednesday, 10:00 am to 2:00 pm. The Farmers’ Market is located at
City Hall in the south parking lot. Vendors sell a variety of fresh
vegetables, fruits, nuts, baked goods, and a variety of other items at a
reasonable cost to consumers. Come out and see what our local
merchants have to offer! Call (909) 820-2519 for more information.
Community Compliance
In September the Community Compliance Division assisted 307 members of the public over the
counter, by phone, or email. Community Compliance opened 269 new cases and closed 172 cases
in August. Staff also completed 526 inspections.
Parking vehicles on the front lawn is illegal. Be sure to find a parking spot on the street, in the
garage, or in the driveway. We are hoping to achieve compliance through warnings and education,
but parking citations can be issued.
We are looking for Community Compliance Volunteers who would like to donate a few hours a
month to assist the division and enhance the community by reporting graffiti, pulling signs, and
assisting around the office. As a reminder, please visit our website to help report abandoned
shopping carts or look at our informational flyers.
Please visit: www.yourrialto.com/communitycompliance
Contact us by phone at (909) 820-8070 or by email at [email protected]
Community Development Department
The Community Development Department is open Monday through Friday 7:00 AM to 6:00 PM
to the public with social distancing and mask requirements.
Community Development: (909) 820-2505
Projects in the Planning Pipeline
The Planning Division continues to process numerous applications for development, as well as
discuss opportunities with interested parties, which totaled to 161 patrons served at the Planning
Counter for the month of September. Noteworthy projects received in September include:
• T-Mobile submitted a Precise Plan of Design application to upgrade and modify an
existing wireless telecommunications facility within Birdsall Park located at 2611 N.
RIALTO
5
Linden Avenue. The Planning Division conducted a preliminary review of the application
and design on September 9, 2020.
• T-Mobile submitted a Precise Plan of Design application to upgrade and modify an
existing wireless telecommunications facility located at 3344 N. Locust Avenue. The
Planning Division conducted a preliminary review of the application and design on
September 30, 2020.
• T-Mobile submitted a Precise Plan of Design application to upgrade and modify an
existing wireless telecommunications facility located at 150 S. Larch Avenue. The
Planning Division conducted a preliminary review of the application and design on
September 30, 2020.
• Ecology Auto Parts submitted a Precise Plan of Design application to raise the grade level
of a parcel of land to match the existing grade level of the parcel adjacent to the north. The
project site consists of 12.89 acres of land located approximately 550 feet east of Riverside
Avenue and approximately 630 feet south of Santa Ana Avenue. The Planning Division
conducted a preliminary review of the application and design of September 30, 2020.
• Awad Development, Inc. submitted various applications to allow a five (5) foot reduction
in the minimum lot width in conjunction with the subdivision of one (1) 0.89-acre parcel
of vacant land into two (2) single-family lots. The project site is located approximately
300 feet south of San Bernardino Avenue between Spruce Avenue and Idyllwild Avenue.
The Planning Division conducted a preliminary review of the applications and design of
September 30, 2020.
• T-Mobile submitted a Precise Plan of Design application to upgrade and modify an
existing wireless telecommunications facility located at 172 E. Base Line Road. The
Planning Division will conduct a preliminary review of the application and design on
October 7, 2020.
• T-Mobile submitted a Precise Plan of Design application to upgrade and modify an
existing wireless telecommunications facility located at 1251 W. Durst Drive. The
Planning Division will conduct a preliminary review of the application and design on
October 7, 2020.
• T-Mobile submitted a Precise Plan of Design application to upgrade and modify an
existing wireless telecommunications facility located at 1850 N. Riverside Avenue. The
Planning Division will conduct a preliminary review of the application and design on
October 7, 2020
New Business Licenses
During August, the Business License Division served 72 patrons at the public counter, with an
average service time of 9.5 minutes. A total of 130 Business Licenses were issued. During
September, the Business License Division served 101 patrons at the public counter, with an
average service time of 10.5 minutes. A total of 203 Business Licenses were issued.
6
The City welcomed the following businesses and sent each of them a welcome letter and a
statement of appreciation for choosing Rialto as the home for their business.
Building Division
The Building Division continues to receive, and process permit applications. A total of 224 permits
were applied for in August. The Building Division issued 163 building permits during August and
performed 665 inspections. Inspections are now being performed five days a week Monday
through Friday. Our inspectors can complete inspections as normal but will wear masks and
maintain social distancing.
SEPTEMBER 2020 NEW BUSINESSES
BUSINESS NAME ADDRESS GOODS/SERVICE
European Wax Center 1185 Renaissance Pkwy Ste 320 Body Waxing
Genesis Re-Entry Services 224 S Palm Ave Clothing Non-Profit
All Terrain Garage, LLC. 190 N Arrowhead Ave #F Automobile Suspensions
D’Legacy Barber Shop 436 N Ayala Dr #C Barber Shop
The Buffalo Spot 1275 W Foothill Blvd Ste 4 Fast Food Buffalo Wings
Princess Photography Studio 463 E Foothill Blvd Spc 609 Photography Services
B & B Barber and Beauty Salon 477 W Baseline Rd #A Hair Salon
The Cookie Plug 1282 N Riverside Ave Retail Confections
Belvy Montecito 116 S Riverside Ave Bar and Lounge
The UPS Store 1315 W Renaissance Pkwy #850 Shipping, Private Mailboxes
Ladies Home Fellowship Ministries 1071 Bloomington Ave Mentor/Counseling
Rialto Test Only 630 W Rialto Ave #B7 Smog Check Station
Rialto Bioenergy Facility, LLC. 503 E Santa Ana Ave Food Waste Processing
Foothill Dentistry 440 W Foothill Blvd Dental Office
AUGUST 2020 NEW BUSINESSES
BUSINESS NAME ADDRESS GOODS/SERVICE
VDR Diesel Parts Inc. 622 W. 1st St. Automotive Engine Repair
Dollar Tree Stores Inc. 1205 W. Foothill Blvd. #A Variety Retail Store
Empire ATV & Auto 1280 N. Fitzgerald Ave. ATV Repair & Resale
Diversity Wireless Partners, LLC. 1255 W Foothill Blvd. #4 Retail AT&T Store
Vanguard International, LLC. 2723 S. Vista Ave. Metal Distribution
Juice It Up 1255 W. Foothill Blvd. #3 Smoothie Bar
Norms Liguor #2 118 E Foothill Blvd. #A Liquor Store
El Chaman 1436 Ayala Dr. #J Retail Candles
Alliance Business Services 221 S. Riverside Ave #A Document Preparation
La Molienda 599 e. Foothill Blvd. Dine-In Restaurant
Jackies Nails Beauty Supplies 200 W. Foothill Blvd #C5 Retail Beauty Supplies
Lucien Nail Spa 280 W. Baseline Rd. Nail Salon
7
Community Services
Community Services staff are here to serve you through the challenges of COVID-19. Our
administration as the Community Center, 214 N. Palm Avenue is open Monday through Friday
from 7:00am to 6:00 pm. The remaining Community Services facilities and all City Parks are
closed to the public. In order to continue to serve Rialto’s fitness, wellness, sports, and general
activity needs the Community Services Department and its Divisions (Rialto Fitness and Aquatic
Center, Senior Services, Child Development, and Sports) have transitioned to a primarily virtual
programming model.
Food Resources
The Senior Nutrition Program has transitioned from in-person dining to drive through meal
distribution held each Wednesday from 10:00am – 11:00am at the Grace Vargas Senior Center.
There is a suggested donation of $3.00 per meal for those 60 years and older and $7.00 per meal
for 59 and younger. Each senior participant receives five (5) frozen meals, ½ gallon milk, bread,
fruit and a dessert.
Additional food resources including information on available food banks and the expanded Rialto
Unified School District USDA meal program.is available on the City of Rialto home page
www.YourRialto.com.
Virtual, Online, Television and Social Media Services
Community Services programming has moved from in-person to virtual delivery. Rialto Network
(Spectrum Chanel 3 and AT&T U-Verse Chanel 99) airs Senior Fitness videos Monday-Friday at
11:00am and will air Heart and Soul Line Dance videos on Monday, Wednesday, Friday at
10:00am and Thursday and Saturday at 5:00pm.
City of Rialto Community Services and Rialto Network presents “Live from Rialto”. There will
be a series of Live stream entertainment sessions available to watch each Thursday during the
month of October. Viewers will be able to watch Live on Facebook, YouTube, and Rialto Network
(Spectrum Chanel 3 and AT&T U-Verse Chanel 99).
Rialto Community Services has launched a Virtual Community Center that is available at
https://www.yourrialto.com/virtual-community-center/ The Virtual Community Center offers
Community Services video on-demand from Child Development, Fitness, Senior Fitness, Water
Safety and Sports. There is an additional content area with information and links on the topics of:
Arts & Crafts, Education, Kids Books, Fitness, Active Mind & Body, Sports and Virtual Field
Trips.
8
Social Media
Community Services, Special Events, Child Development, Sports and the Senior Center all provide
Facebook, Instagram and Twitter social media outreach to the Community. Follow us online to
enter contests. Winners have already been announced for Sidewalk Chalk Art Contest, Funny Dog
Picture Contest, Lego Builder Contest, Photo Contest, Fort Contest, Scavenger Hunt Contest, and
a Fall Art Contest. Some of our winners and our winner’s entries are pictured here.
City of Rialto Electronic League (C.O.R.E. League)
The Sports Division of the Community Services Department has introduced the C.O.R.E.
League. This league is a video gaming league that pits same aged Rialto residents against one
another in some of the top video games across all the different platforms and include basketball,
baseball, football, and soccer.
A New Kind of Halloween Event
The City will host a new kind of Halloween Hi-Jinks event this year. A drive-thru event will be
hosted on October 31, 2020 and will include contactless goodie bag distribution. In the spirit of
Halloween Community Services will also be hosting a series of weekly virtual contests during the
month of October.
9
The Special Events division is excited to announce its weekly contests which will include a Best
Costume Contest, Carve a Pumpkin Contest, Dog Costume Contest, Yard Decorating Contest and
a Fall DIY Home Décor Contest. Prizes will be provided and winners will be announced on Friday,
October 30th. We can’t wait to see Rialto’s Halloween Spirit!
The Senior Center has historically hosted a Senior Halloween Dance Party sponsored by the Rialto
Rotary Club. To keep with the Halloween Spirit the Rialto Rotary Club will support a socially
distanced Senior Halloween activity this year. On Wednesday, October 28th, just in time for
Halloween, Halloween Treat Bags will be distributed to the senior participants of the meal
distribution program at the Senior Center.
Progress Magazine
Look for the Fall edition of the Rialto Progress Magazine in your mailbox in the first two weeks
of October. Copies will also be available at the customer service desk of all of our departments.
Preparing for Future Reopening
The Community Services Department is preparing for when additional facilities can open and the
COVID-19 precautions that will be in place. All facilities have had plexiglass barriers installed at
front counters and hand sanitizing stations placed throughout the building. The fitness center has
been reconfigured to allow for social distancing between equipment and amenities. Ongoing
cleaning and sanitization processes have been implemented at all Community Services facilities.
Lastly Community Services staff have been training and preparing to meet your service needs
when facilities are allowed to reopen.
Finance Department
Personnel
The Finance Department would like to welcome Shanita Simmons to our team. Following a
competitive recruitment, Ms. Simmons is being brought on to serve as the City’s Purchasing
Manager. She will be starting with the City on October 12th. Ms. Simmons comes to us most
10
recently from the City of Ontario where she served for nine years in the Purchasing Department,
including as the Purchasing Lead for the last four years. Assisting Shanita in Purchasing will be
Catalina Baker, who was recently promoted to Accounting Technician, after several years in the
Division, mostly in a part-time capacity. Working alongside Shanita and Catalina, will be Mia
Jackson, who has been with the City for the last three years as a part-time Administrative
Technician, and two recently hired part-time Administrative Technicians, Stephanie Lopez and
Christopher Corona (Mail Clerk). The Finance Division would also like to welcome Stacy Orton,
also formerly with the City of Ontario for more than ten years, who has been retained as the
Department’s new Principal Budget / Financial Analyst, and who has been getting her feet wet
administering the City’s CARES Act funding. Going forward, among other duties, Stacy will be
working on developing the City’s annual operating budgets.
Audit
The City’s Fiscal Year 2019-20 audit is soon to commence with the City’s independent auditors,
Teaman, Ramirez & Smith, CPAs. The audit will be performed remotely and is scheduled
for November 2nd through November 19th.
Reporting
The City’s Mid-Year Budget Report is scheduled to be presented for the Council’s consideration
in February 2021. This report is intended to provide Council the most current information on the
financial activities of the City from which to base decisions on and assist departments in
communicating their financial operations throughout the fiscal year, including program changes
and other significant impacts to their annual budgets.
Fire Department
9/11
On the 19th anniversary of Terrorists Attacked of
September 11, 2001, the Rialto Fire and Police
departments held a small flag ceremony together and
created a 9/11 virtual dedication that can be seen:
https://youtu.be/x9Es8XrodtM.We will continue to
honor those lost and will not forget their sacrifice.
11
INCIDENTS
The 2020 Fire Season has
already been one of the most
destructive on record, with
almost 4 million acres burned.
Rialto Firefighters have assisted
as part of the California Master
Mutual Aid System on the
following incidents:
Apple Fire (32,423 acres)
Cherry Valley, San Bernardino
National Forest
SCU Lightning Complex
(400,000 acres)
Multiple locations throughout
Santa Clara County, Alameda
County, Contra Costa County,
San Joaquin County, Merced
and Stanislaus County.
Dolan Fire (130,000 acres)
Big Sur, Los Padres National Forest
El Dorado Fire (23,000 acres)
Oak Glen Road, San Bernardino National Forest
Bobcat Fire (106,000 acres)
Azuza, Angeles National Forest
12
FIRE PREVENTION
Fire Prevention Week is October 4-10, 2020. This year’s annual “open house” will be conducted
virtually out of an abundance of caution with the coronavirus.
2020 Fire Prevention Week (FPW) Campaign: This year’s FPW campaign, “Serve Up Fire Safety
in the Kitchen!” works to educate everyone about the simple but important actions they can take
to keep themselves, and those around them, safe in the kitchen.
*Cooking is the #1 cause of home fires and home fire injuries. Unattended cooking is the leading
cause of fires in the kitchen.
13
Weed Abatement
The purpose of a weed abatement
program is to prevent fire hazards
created by vegetative growth and the
accumulation of combustible debris
through voluntary compliance.
Property owners are required to
maintain their properties cleared of
weeds, grass, vines or other nuisance or
debris that is capable of being ignited
and endangering neighboring
properties.
During the dry season months May through October fire
department personnel will be conducting inspections
throughout the city boundaries. If a property is found to be
non-compliant a Notice to Abate hazard will be issued to
the property owner additional steps will follow until
abatement of property is completed.
Inspections
Fire sprinklers- 13 Underground inspections- 2
Fire Alarm- 3 Knox follow ups- 4
Business License- 9 Annual Inspections- 3
Day Car- 0 Apartment units- 1,877
Tent Inspections- 4 Virtual School Tour- 1
(pictured)
14
Ready, Set, Go! Get prepared for wildfire before it strikes by following Ready, Set, Go!
• Be Ready: Create and maintain
defensible space and harden your
home against flying embers.
• Get Set: Prepare your family and
home ahead of time for the
possibility of having to evacuate.
Ensure you have a plan of what to
take and where to go – evacuation
plans will be different this year due
to COVID-19. Ask friends or
relatives outside your area if you
would be able to stay with them,
should the need arise. If you do need
to evacuate and plan to stay with
friends or relatives, ask first if they
have symptoms of COVID-19 or
have people in their home at higher
risk for serious illness. If that is the
case, make other arrangements.
Check with hotels, motels and
campgrounds to learn if they are
open.
• Also get set by learning about your community’s response plan for each disaster and
determine if these plans have been adapted because of COVID-19.
• Be Ready to GO!: When wildfire strikes, go early for your safety. Take the evacuation
steps necessary to give your family and home the best chance of surviving a wildfire.
FACILITIES
Fire Station 205 is nearing completion and a ribbon cutting ceremony is scheduled to be held in
October. Firefighters have been living on-site and responding from a temporary trailer since April
of this year but we they are excited to move into their new home. COVID-19 guidance and safety
15
concerns restrict a formal event; however, a virtual walkthrough will be forthcoming on social
media and the Rialto Network.
TRAINING
During September, the department members completed 1826 total hours of training. This includes
EMS and Suppression personnel.
The highlighted Training September:
➢ Probationary Firefighter Testing
➢ Tiller Driver Training
➢ Mental Health Awareness
➢ CPR Training
FLEET
Rialto Firefighters placed a new ladder truck into service this September. This tractor-drawn aerial
apparatus will support the growing needs of Rialto’s citizens, businesses, and visitors. This
replacement will greatly enhance our response reliability, as well as performance and capabilities
to provide better access to challenging locations within the City of Rialto. Thousands of hours of
training were
completed by
fire department
personnel over
the past year in
planning for the
arrival of this
new truck.
16
Your Rialto Fire Department Response Statistics
Call Types Count
Fires 34
Explosions 0
EMS 648
Rescue 1
Traffic Collisions 57
Good Intent 5
Smoke Alarm Activations 19
Hazardous materials 6
Public Assist 51
No Reported Complaint 77
Canceled/Other 65
Total Calls 963
For response statistics and to get live updates on emergency incidents follow us on Twitter
(@RialtoFireDept). To get news, updates, and community information “Like” us on Facebook
(@RialtoFireDepartment). To view calls on an interactive map in real-time on our website:
http://www.yourrialto.com/DashboardRialto/
Human Resources/Risk Management
HR/RM DEPARTMENT MONTHY METRICS REPORT: HR METRIC:
CURRENT OPENINGS: Assistant Civil Engineer Continuous
Community Development Dir. Continuous
Construction Inspector Continuous
Dispatcher (PT) Continuous
Emergency Dispatcher II Continuous
Lifeguard/Lifeguard WSI Continuous
Plans Examiner Continuous
Police Officer Lateral Continuous
Police Officer Trainee Closes 10/05/2020
Senior Building Inspector Continuous
NEW HIRES: 6
PROMOTIONS: 4
RETIREMENTS: 2
SEPARATIONS: 4
POSITIONS FILLED: 10
17
Police Department
Follow Rialto PD on Social Media
Social media such as Facebook and/or Instagram allows law enforcement to connect with their
communities, post news and alerts, investigate and even solve crimes using information they
collect through the site. It’s a great way to get feedback, hear opinions, and engage in dialogue
with the community you serve. Keep up with what’s happening in our community by visiting us
on Twitter, Facebook or Instagram at https://twitter.com/RialtoPolice
http://www.facebook.com/RialtoPD https://www.instagram.com/rialtopolice/
RPD Virtual Neighborhood Watch
Nextdoor is free for residents! Each
neighborhood creates its own private Nextdoor
website, accessible only to residents of that
neighborhood. Rialto residents can use
Nextdoor share information about
neighborhood watch issues, local events, and
local activities.
Nextdoor was specifically designed to make
neighbors feel comfortable sharing information with one another in order to help build stronger
communities. Neighborhoods establish and self-manage their own Nextdoor website. Information
shared on each Nextdoor site is only visible to members who live in the neighborhood and who
have verified their address.
NIXLE!
NIXLE is a free service that allows community members to receive trusted, up-to-the-minute,
neighborhood information for where you live, work, visit – or for where your family and friends
are located throughout the country. You choose the information you want, for the locations you
want, from urgent public safety alerts to less time sensitive advisories and community information.
You choose how you want to receive the information, whether it’s over your cell phone by text
message, by email or over the web (or all of the above).
Now you can send anonymous tips via text thru NIXLE.
For more information, please visit the Department website
at www.Rialtopd.com or contact the Department’s
Community Liaison at [email protected]
18
October is Breast Cancer Awareness Month
During the October, Rialto police employees will change shoulder patches from
our traditional look to a black and pink patch. The Pink Patch Project is an
innovative public awareness campaign designed to bring attention to the fight
against breast cancer and to support cancer research organizations in combating
this devastating disease. It is a collaborative effort between the Muliple County
Police Chiefs' Association in our region and public safety agencies throughout the
country and beyond. Originating in Southern California, it has quickly become an international
initiative.
City of Hope is a founding beneficiary of the Pink Patch Project in conjunction with the Irwindale
Police Department. The Rialto PD is one of many national leaders supporting efforts to use genetic
screening to empower women to take their health into their own hands.material and 9-1-1
education visit www.know911.org.
October is National Domestic Violence Awareness Month
In 1981, the National Coalition against Domestic Violence established a
“Day of Unity” to connect battered women’s advocates nationwide.
Domestic violence affects millions of people, both women and men of every
race, religion, culture and status. Domestic violence is NOT just punches,
bruises, black eyes, injuries, or hospitalization, but also results in death to
victims. It includes yelling, humiliation, stalking, manipulation, coercion,
threats and isolation. It is stealing a paycheck, keeping tabs online, non-stop
texting, constant use of the silent treatment, or calling someone derogatory or hurtful names.
Every 9 seconds, a woman in the U.S. is beaten or assaulted by a current or ex-significant other. 1
in 4 men are victims of some form of physical violence by an intimate partner. In an effort to
recognize and show support for Domestic Violence victims, During October, Rialto PD employees
will wear a “purple ribbon,” to show support for this awareness campaign. Nearly 3 out of 4
Americans personally know someone who is or has been a victim of domestic violence. With the
current state of our living arrangements due to COVID-19, domestic violence is on the rise in our
community. Please help support this campaign, show survivor support and speak out against
domestic violence the entire month of October.
Welcome New Rialto Police Officers
Join us in welcoming our newest police officers to the Rialto PD family. Police Officer Carlos
Vera, Police Officer Kevin Matthews, Police Officer Jovan Williams, Police Officer Carina
Magallanes, Dispatcher Mary Aguilera, Dispatcher Emerald Patino, Property and Evidence
Technician Diana Huerta, Cadet Destiny Razo
19
Officer Vera was raised in Montebello, and in the neighboring City of
Monterey Park. In high school he played baseball and soccer. Officer Vera
attended Pasadena City College for 2 years before joining the United States
Air Force. Officer Vera honorably served 4 years of active duty in the Air
Force as a Fuels Technician and is actively serving in the Air Force Reserves.
Officer Vera considers working for the City of Rialto a privilege and a
tremendous achievement because he has always aspired to be a police officer.
He is excited to work in our community and is dedicated to serving. Officer
Vera is happily married, has 2 children and credits all his success to his
family.
Officer Matthews was born in Upland, attended schools in Rancho
Cucamonga and is family oriented. Officer Matthews attended Mt. San
Antonio Community College where he ran cross country and earned All-
American honors. Officer Matthews transferred to East Central university in
Oklahoma on a scholarship where he earned numerous athletic honors and
graduated with a bachelor’s degree in Criminal Justice. Before the academy,
Officer Matthews was Rialto Police Parking Enforcement Officer. Officer
Matthews was the Guidon for Class #219. Officer Matthews enjoys going to
the gym and continues to run in his free time. Officer Matthews hopes to
compete an represent the Rialto police Department at the Baker 2 Vegas Challenge Cup Rely,
along with serving the community.
Officer Williams was born in Los Angles and later moved to Mississippi
when he was 6-years old. Throughout adolescence until he left for college,
Officer Williams spend time between California and Mississippi. Officer
Williams’ Mother and grandmother split time raising him. Officer Williams
has 2 siblings and 2 children. Officer Williams attended Charter Oak High
School in Covina, and Bay High School in Bay, St. Louis, MS, where he
excelled in basketball and football. Officer William received a full athletic
scholarship to play football at Arizona State University where he played
from 2005-2010. Officer Williams graduated from ASU with a bachelor’s
degree in Liberal Studies. Officer Williams previously worked as a Personal Banker and
Community Specialist at Wells Fargo Bank.
Officer Magallanes was raised in Fontana, where she excelled in track and
field, cross country, and soccer. Officer Magallanes attended Chaffey
Community College receiving an associate degree in Administration of
Justice., Social and Behavioral Science, Mathematics and Science. Officer
Magallanes graduated from California State university of San Bernardino
with a bachelor’s degree in Psychology. Officer Magallanes looks forward
to continuing her formal education soon. Office Magallanes was a Rialto
Police Explorer, Cadet, Parking Enforcement Officer, a mentor in the
PRIDE Platoon Program before joining the academy. Officer Magallanes’
20
drive has always been to be a police officer and has never envisioned herself doing anything else.
She is excited to part of the Rialto Police Department and cannot wait to serve and protect the
community.
Dispatcher Mary Aguilera was born in San Diego raised in Wichita,
Kansas. Mary ultimately moved to Temecula where she graduated from
high school. Mary has enjoyed work as a banker, and administrator for
her church. Mary is married and has 2 daughters. In her free time, she
enjoys going to the beach and has traveled to Asia, Europe and Mexico.
Mary loves Disneyland and cannot wait for the park to reopen. Mary
considers herself a “Disney person.” Mary looks forward to serving the
Rialto community.
Dispatcher Emerald Patino grew up in Beaumont and in high school was a
triathlete, excelling in wrestling, tennis and track and field. Emerald attended
Crafton Hills College where she is majoring in Sociology and is scheduled to
graduate with her associate degree in 2021. Emerald’s long-term goal is to
continue here formal education and obtain a bachelor’s degree at California
State University, San Bernardino. Since a young age, Emerald aspired to be
in law enforcement because many of her family members are in the
profession. Her mother is her biggest inspiration and is currently an
emergency dispatcher for a police department. Emerald has participated in
several “sit-alongs,” and was inspired to become a dispatcher. Emerald
discovered her passion for wanting to help people in the same way and manner as her mother has
and looks forward to serving the Rialto community.
Property and Evidence Technician Diana Huerta grew up in El Monte.
After graduating high school, she attended Citrus College earning an
Associate’s degree in Administration of Justice. Diana has worked for the
Baldwin Park Police Department for 17 years. After spending 2 years as a
Records Clerk, she became a primary Evidence Technician for the past 15
years. In her free time, Diana loves running in marathons, traveling,
reading, and spending time with family and rids. Dina looks forward to
meeting and working with everyone in the department and community.
Diana is excited to be a member of the Rialto Police Department and hopes
to build from her 17 years of experience and contribute to the agency’s
growth.
21
Cadet Destiny Razo was rasided in the cities of Bloomington and Rialto.
Destiny is the oldest of 5 siblings and graduated from Rialto High School in
2017. Destiny played softball and was class president in the law enforcement
program. Destiny completed a Public Safety Internship Academy where she
received 224 hours of basic law enforcement training, graduation as
Affirmative Officer of her class. Destiny is currently attending La Sierra
University, is maintaining an exceptional GPA, and has made the Dean’s list
every quarter. In her free time, Destiny toots for the Dodgers and enjoys
attending concerts. Destiny is excited for her new opportunity and to be part
of the Rialto PD and community.
Sherman Block Supervisory Leadership Institute Graduate
Congratulations to Sergeant Robert Morales, who is assigned to the
Personnel and Training Bureau. Sergeant Morales successfully
completed the Sherman Block Supervisory Leadership Institute
(SBSLI). The program is designed to stimulate personal growth,
leadership, and ethical decision-making in California law
enforcement front-line supervisors. Designed and implemented in
1988 through the efforts of California law enforcement professionals
and top educators and trainers, the SBSLI is an intense program
based on experiential learning techniques. Students are challenged
to learn new ways to resolve issues through group and individual work. The curriculum takes
students through an analysis of management (planning, organizing, directing, etc.) and leadership
(inspiring, challenging, developing, etc.) and how each discipline compliments the other. The
course progresses from self-evaluation, to interpersonal evaluation, to organizational relationships.
Public Works
Were Here & Open!
Public Works is an essential function; therefore, the Public Works Department was operational
during the COVID19 Pandemic. We have rearranged our public areas to ensure that social
distancing is adhered to. In addition, we can still be contacted by phone or email for any services.
The Maintenance Division continues to conduct necessary work in the City while maintaining
social distancing guidelines. The Engineering Division continues to process permits, manage
construction and capital improvement projects via email, telephone, video conferencing or by
appointment. Because we are now open to the public, permit payments can be paid in-person, via
email for credit card transactions and/or by mail.
If you need to contact the Public Works Department, we can be reached at the following phone
numbers, emails or links below:
22
Phone: (909) 820-2602
Email: [email protected]
Public Works Page on the City website: www.yourrialto.com/city-hall/departments/public-works/
To report graffiti:
Phone: (909) 820-2670
Email: [email protected]
Public Works Page on the City website: www.yourrialto.com/city-hall/departments/public-works/
For the Engineering Division:
Phone: (909) 421-4999
For Administration:
Phone: (909) 421-7279
Maintenance Division
Park Clean Up Days
All Park Clean-Up events have been cancelled until further notice:
Solid Waste Management News
Free Residential Trash and Green Waste Disposal
Community Clean-Up Day
The Quarterly Community Clean-Up Days are Back in Action!! Rialto residents can now dispose
of trash, bulky items and green waste for free.
Acceptable items include:
• Furniture
• Mattresses
• Scrap Metal
• Toilets
• Wood/Branches
• Yard Trimmings
Burrtec Waste staff will be on-site at Rialto City Hall on Saturday, October 24, 2020, from 8:00
a.m. to 2:00 p.m. to accept waste from Rialto residents. The staging/check-in line will start on Palm
Avenue.
Proof of residency is required (ID or Utility Bill). Business waste will not be accepted.
Saturday, October 24, 2020
8:00 a.m. – 2:00 p.m. 150 S. Palm Avenue
For more information please call,
Rialto Waste Management Office at
(909) 421-7222
23
Used Oil Filter Exchange & Recycling Event
Bing up to two (2) Used Oil Filters to Recycle and Receive two (2) New Oil Filters for FREE!
Max $12.00 Each - No Exchange or Refund
Open to Rialto Residents Only.
Must provide proof of residency (ID or Utility Bill)
Join us on…
Date: Saturday, October 17, 2020
Time: 9:00 a.m. to 2:00 p.m.
Location: O’Reilly Auto Parts
286 W. Foothill Boulevard
Rialto, CA 92376
For more information please call the
Rialto Waste Management Office at: 909-421-7221.
Windy Day Trash Tip Information
On extremely windy days it can be difficult to keep your trash barrels
upright and at the curb on collection days. Burrtec Waste suggests that
you follow these three (3) simple steps listed below in order to keep
your trash out of your neighbor’s yard or strewn throughout streets and
neighborhoods. This will also ensure that trash is collected.
1. On EXTREMELY WINDY DAYS do not place your barrels at the curb.
2. If you are planning to place your barrels at the curb, bag and tie trash and/or recyclables prior to
placing your barrel(s) at the curb to allow for easier clean-up.
3. If during the following week you have extra trash due to the windy conditions, place any extra trash
in plastic bags.
4. On your regular trash day, the driver will collect barrels and any bags placed at the curb.
Funded by
24
Green Waste Collection Information
Burrtec Waste Industries provides unlimited green waste collection.
All material must be placed in your green waste barrel, an old trash
can or clear plastic bags. Tree trimmings and branches should be
placed at the curbside in tied bundles no larger than 4ft in length, 2ft
in diameter and less than 65 lbs. Please call Burrtec Waste Customer
Service Department at (909) 877-1596 for more information.
Bulky Item Pick-Ups
Burrtec Waste Industries provides Bulky Item pick-ups, at no cost, two (2) times a calendar year
for all Rialto Residents. Residents can schedule to have up to 10 items placed at curb side for
pick-up. Bulky Items include:
• Kitchen Appliances
• Water Heater
• Tables
• Chairs
• Old Mattresses
• Electronic Waste
• Other Bulky Household Items.
Please contact the Burrtec Waste Customer Service Department at (909) 877-1596 one week prior
to your scheduled collection day to arrange a pickup.
Household Hazardous Waste Drop-Off
Household Hazardous Waste site is an essential function and is open
during the month from 8:00 a.m. to noon on the following days:
➢ Friday, October 9, 2020
➢ Saturday, October 10, 2020
➢ Friday, October 23, 2020
➢ Saturday, October 24, 2020
Water & Wastewater Utilities
COVID:
For customers experiencing financial hardship due to COVID-19, please call (909) 820-2546.
Customer Service staff are able to make payment arrangements, defer payments until a later date
and waive late payment penalties.
Customer Service:
The Rialto Water Services Customer Service office would like to remind customers they have a
variety of ways to make inquiries, start/stop services, manage and pay accounts, and ask billing
and service questions:
25
• Visit www.rialtowater.com to view your bill or pay online.
• Drop Off Box at 150 S. Palm Ave, Rialto, CA (City Hall Parking Lot at southwest
corner of Palm and Rialto Avenues).
• PayNearMe (Cash only) with the barcode on your bill at 7-Eleven, CVS & Family
Dollar.
• Mail payments to Rialto Water Services, P.O. Box 60450, Los Angeles, CA
90060-0450.
• Access the automated payment system (available 24 hours a day/7 days a week) at
(909) 820-2546.
• Call Center assistance available Mondays through Fridays 8:00 AM - 5:00 PM at
(909) 820-2546. After hours emergencies aid is also available at this number.
Emergencies happen – are
you ready?
Learn how to prepare for a
disaster by bottling and
storing your own supply of
clean, safe drinking water!
As a general rule, you need
at least one gallon of water
per person per day for each
member of your family.
#ChooseTapWater
#TapWater
#EmergencyPreparedness
For more information and
helpful tips, go to
www.yoursocaltapwater.org
26
27
Rialto Responds: COVID-19 Update
County on Tier
The City of Rialto and County of San Bernardino remain in the highest COVID-19 tier, widespread
which is color coded purple, under the State’s Blueprint to Reopening. In order to open additional
sectors or relax COVID-19 restrictions the County will need to have new case rates and positivity
rates both in the next lower tier substantial color-coded red for at least 14 consecutive days.
Facility Status
All City of Rialto Departments are open for business with expanded hours of 7:00 a.m. to 6:00
p.m. Monday through Friday. Masks are required in all City facilities and social distancing
practices are in place. Departments remain available by phone, email and other virtual means to
meet the needs of residents and customers in other than in person ways. Community Services
facilities, including the Fitness & Aquatic Center, Senior Center and Playhouse remain closed to
the public under State reopening guidelines.
As of Monday October 5, 2020, City Parks will reopen with COVID-19 restrictions including
requirements for masks, social distancing, and time limitations.
Best Practices to Protect Yourself and Others
Your simple actions can make a big difference for COVID-19 and the flu:
• Wear a mask or face covering
• Maintain six feet of distance
• Wash your hands
• Minimize mixing
• Get your flu shot
#YourActionsSaveLives these five things will help protect you and others from COVID-19 and
the flu. Together we can all do our part to #SlowtheSpread.
COVID-19 Testing
COVID-19 testing is one of the keys to demonstrate that Rialto and all of San Bernardino County
are keeping caseloads and positivity rates down. According to County Public Health Director
28
Corwin Porter, “when we see a spike of cases and related hospitalizations, it almost always comes
from a social gathering and from individuals who did not show any symptoms.”
To get ahead of any spikes, County residents need to take it upon themselves to get a free, easy
and painless test at any of the more than 30 testing sites throughout the County including the testing
site here in Rialto.
If you — or someone you live with — has spent any time with people not in your household, please
take an hour to get tested! Results are returned in less than 48 hours and it will give you peace of
mind.
Testing has never been easier. Walk-ups testing is now allowed at all County testing sites, although
appointments are still strongly encouraged. To schedule an appointment for a test visiting our
COVID-19 Testing Page https://sbcovid19.com/testing-sites/
Resources
City of Rialto
https://www.yourrialto.com/city-hall/departments/fire-department/covid-19-corona-virus/
County of San Bernardino
https://sbcovid19.com/
State of California
29