management - assessing (5)
DESCRIPTION
A Management programme for Life Path Trust. Assessing is the next stage in the cycle of management and is the first of four phases that repeat until management is no longer needed. In Life Path Trust a key outcome we support citizens to achieve is independence. To help understand how independent people are we have developed an outcome star for independence. This is a vital assessment tool and this session covers its importance not just for the citizen and planning their support but also as a management tool for the organisation. The session also explores how the outcome star concept can be applied to assessing staff and supporting them to develop skills.TRANSCRIPT
Session 5 – May 2014
*Management
*Review
Citizens
Systems
Resource
Support Hrs, Skills, Teams
Assessm
ent,
Support Plans,
Outcome Star
Budget,
Acc
ounts
, Tr
ain
ing
Quality
Assess
Plan
Do
Review
Define
Match
Check
ExitReview
OUR JOURNE
Y
Life Path Staff Needs
Applicants Skills
Life Path Support Ability
Citizens Needs
Learn
Today
*Outcomes
Focus oncustomer
Focus on organisation
Input Process Output Outcome Impact
Context
Values
*Maslow’s hierarchy of need
Specific
Measurable
Achievable Relevant
Time-bound
Ambitiou
s
SMARTObjectives
Staff
Staff
Staff
Citizen living
on their own
*Matching Existing Staff
2 Citizen
s sharing a flat
5 Citizens sharing a
house
*Matching StaffWhat people have - what we need
Legal
Shortlisting
Interviews
Interview styles Questions
*Task Group
*Outcomes Leaflets
*Prepare Job descriptions and ideal profile for:
*Person centred support co-ordinator
*Support worker
*Support Ability Test
*Expectation
*Everyone comes to every session
*Progress on task groups and we all agree it
*Understanding of assessment tools
*Making the most of assessment tools
*How do things feel
More feeling Less feeling
*How things felt last time
Happy
Good
Concerned
UnsureTired
Cheerful
EXCITED
*Research
*Each area to bring the outcome stars for 1 person over 1 year
*List what qualification a new staff member could have
*Assessing Citizens Skills
*Observation
*Assessment models
*Functional Performance Review
*ABS Adaptive Behavioural Scale
*STEP
*Life Experience Checklist
*Star Assessment
*Outcome Star
*Life Experience Checklist
*Lets try it
*Outcome Star
*Assessing Staff
*Top 10 skills staff need
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
*Outcome Star
*Assessing Staff
*Induction
*Outcome Star
*MacIntyre Faciliation skills
*Prior Accredited Learning
*Journey Log
Group
Personal
*Journey Logs
*What’s important to me
*Learning Log
*Personal
*Life Path
*How do things feel
Assess
Plan
Do
Review
Define
Match
Check
ExitReview
OUR JOURNE
Y
Life Path Staff Needs
Applicants Skills
Life Path Support Ability
Citizens Needs
Learn
Nex
t Ti
me
*Research
*How many staff will you need in October and Why
*How many do you need to recruit and when