Managed ServicesOptimize IT Solutions to Simplify Operations and Save Costs

Tata Communications provides a portfolio of Managed Services delivered by experienced networking personnel, reducing the amount of time your customers need to spend addressing tactical issues and freeing up resources to keep them focused on strategic initiatives that align with their business goals.

With carrier neutral data center facilities located across the world in the U.S., India, Asia and Europe, Tata Communications provides an extensive network and global delivery. In addition, ISO 20000 and 27001 certifi cations and SAS70 Type I and II compliance ensure the quality and expertise your customers expect from state-of-the-art data center operations.

Help your customers fi nd the right balance between cost, performance and operational objectives by working with Tata Communications to create a blend of managed solutions that meet their technology requirements.

Managed IT Infrastructure Services

_ Managed Hosting Services: Tata Communications’ Managed Hosting Services places your customers’ valuable applications and data into a highly secure environment. Hardened Internet data center facilities, WAN/LAN equipment and dedicated server hardware are offered as part of a fully managed, bundled offering that reduces your customers’ need to invest in IT and operating costs. As part of a global data center network, Managed Hosting is fully integrated into Tata Communications’ IP backbone for unparalleled capacity and security.

_ Colocation Services: Support customers’ needs to ensure global infrastructure security and availability with Tata Communications’ state-of-the-art colocation facilities. Located within Tata Communications’ data centers, Colocation Services adhere to global standards that ensure the highest possible level of security for critical applications and data.

_ Managed Storage Services: Hosted storage services are managed and monitored 24X7 by Tata Communications’ experienced team of data center professionals to ensure security, reliability and availability. Customers can buy only the capacity needed up front, then scale seamlessly as their business grows. Managed Storage also helps customers ensure data availability and provides a mechanism for disaster recovery and backup to ensure business continuity.

Managed Security Services

_ CPE-based Services: Tata Communications provides a range of CPE-based Services such as Firewall Takeover and Managed Firewall, which monitors a wide array of security platforms, Intrusion Detection and Prevention to protect networked assets from external and internal breaches and Managed Unifi ed Threat Management (MUTM) to prevent network threats and attacks.

Managed Services for Channel PartnersEnterprise

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Managed Services for Channel Partners

_ Cloud-based Services: Cloud-based Services, deployed within Tata Communications’ IP backbone, complement premise-based security components to deliver a comprehensive solution. A purpose-built architecture and scalable capacity combat a full range of security threats. Services include Distributed Denial of Services (DDoS) Detection and Mitigation, which notifi es and mitigates DDoS attacks, Virtualized UTM for in-the-cloud security monitoring and Vulnerability Management Service (VMS) for detecting, prioritizing and remediating security vulnerabilities.

_ Professional Services: Tata Communications’ team of security experts provides the resources and support your customers need to attain their desired level of security. Professional Services include Penetration Testing to determine the network risk levels for prioritizing corrective measures and setting overall security strategies. Penetration Testing provides an accurate and comprehensive view of information security by evaluating the entire system, and exploiting vulnerabilities to determine how unauthorized users could gain control of your customers’ information assets.

Managed Voice Services

_ Managed Voice Services: Tata Communications’ Managed Voice Services provide both bandwidth and termination, ensuring call quality at every stage. Enterprise and SMB customers gain superior manageability with a bundled solution that includes design, implementation and end- to-end management. Measurable call quality standards are enforced to ensure clarity. Tier-1 termination with direct and

redundant routes provides a consistent, reliable Voice over IP (VoIP) service. Ports-based or minutes-based solutions are available, depending on customers’ traffi c needs. With services such as International Toll-Free Services (ITFS) and Managed PBX, customers can better manage resources and assets.

Why Partner With Tata Communications?

By establishing a mutually beneficial relationship, Tata Communications helps you offer your customers a high level of technical expertise and business competence, as well as a host of market-leading managed services and global networking solutions. The Channel Partner Program capitalizes on the strength and expertise of Tata Communications to offer you the following:

_ A seamless, global network with the capacity and fl exibility to help your customers grow_ Add incremental revenue and differentiate your own products through Tata Communications’ extensive product _ and service portfolio_ Deliver global solutions to small, medium and large-sized organizations by leveraging Tata Communications’ range and depth of service offerings _ Protect sales, develop stronger relationships, and boost customer retention through Tata Communications’ consultative approach and superior service_ Enhance your credibility as a technology provider by partnering with Tata Communications to deliver innovative, end-to-end solutions

© 2009 Tata Communications Ltd. All Rights Reserved. 2p-channel-partner_TC_Managed Services data sheet_v1.0_march-2009

For more information about our Channel Partner Program, please visit http://www.tatacommunications.com/partners/channel.asp

or call 1-877-255-8282