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    RECRUITMENT | OUTSOURCING | CONSULTING

    Employment Outlook andSalary Guide 2010/11A TOOL FOR WORKFORCE PLANNING

    RECRUITMENT | OUTSOURCING | CONSULTING

    MALAYSIA

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    CONTENTS4 Executive Overview

    6 Key Findings

    8 Labour Market Developments

    10 Introduction

    12 Banking and Finance

    15 Call Centre

    16 Function Support17 Human Resources

    18 Logistics & Warehousing

    19 Sales & Marketing

    21 Information Technology

    24 Engineering & Technical

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    Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing

    workforce solutions. Kelly offers a comprehensive array of outsourcing

    and consulting services as well as world-class staffing on a temporary,

    contract and permanent placement basis. Serving clients around the

    globe, Kelly provides employment to 480,000 employees annually.

    Kelly has been at the forefront of the recruitment industry for over

    60 years and has set the industry benchmark with our innovative

    recruitment and retention strategies. We pride ourselves in delivering

    a high level of customer service and providing the right talent in

    accordance with our clients requirements. All our candidates undergo

    a stringent screening process to ensure they are the best possible fit

    for the job.

    For more than 26 years in Malaysia, and with offices across the

    regions, Kelly has in-depth experience working with Malaysias leading

    companies and delivering the best talent available.

    kellyservices.com.my

    All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permissionfrom Kelly Services Malaysia. The information contained in the Kelly Employment Outlook and Salary Guide is intendedfor educational purposes only. Kelly Services Malaysia takes no responsibility for any liabilities that emerge based on theinformation contained in this guide.

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    We are pleased to present the Kelly Malaysia Employment Outlook and Salary Guide 2010/11, a comprehensive reference tool on the

    salary trends, job titles and employment outlook across industries.

    The aim of this Employment Outlook and Salary Guide is to provide an insight to the latest salary ranges for various positions across

    industries in Malaysia through a compilation of salaries and job titles. The salary ranges are indicative of actual transactions between

    employers and employees and represent a reection of the marketplace. The compiled ndings are presented in an easy to read format for

    your reference.

    With the timely release of the New Economic Model (NEM) for Malaysia Part 1 Report towards enhancing the countrys source of growth,

    the NEM will set the framework for all sectors to embark on our 10 year journey to transform Malaysia into a high-income economy.

    Human capital is the most valuable asset in a ercely competitive globalised world and employers must retain and attract talent to be

    able to compete on a regional and global scale. Organizations need to invest in the development of their human capital and put in place

    human capital management standards and practices that are on a par with some of the best global companies. Performance measurement

    systems with well structured key performance indicator (KPI) frameworks and competitive remuneration schemes will help the workforce to

    realise and develop their potential to contribute to the economy.

    For 2010, the Malaysian economy is expected to post a moderate growth of 4.9%, improving further to 5.4% in 2011 with an average

    increase in salary at 4.1%. Bank Negara Malaysia projected 11.2% growth in exports and 14.6% growth in imports for 2010 after a positive

    growth of 4.5% in the fourth quarter of 2009.

    With the persistent pick-up in orders during the past ve (5) months in the electric and electronics sector and a recovery in crude

    oils, natural gas and manufacturing sectors, we experienced a rebound of employment opportunities in the Manufacturing, Logistics

    and Retail industries. There is a continuous demand for talent in the Information Technology, Engineering, Healthcare, Digital and

    Telecommunications, Outsourcing, Call Centre and Islamic Banking and Finance sectors. Organisations are now hiring and building their

    teams for future growth.

    The battle for skilled IT talents in Malaysia continues unabated especially in the IT Outsourcing arena and IT shared services sectors. This

    shortage of skilled workforce is attributed to the exodus of talented Malaysians and compounded by the fact that technical and vocational

    schools are producing declining number of graduates and quality of graduates is inadequate.

    The continued growth of new development projects and supporting facilities in the 5 growth corridors, the construction of new mass

    transit lines in the Klang Valley and Penang has also created job opportunities within the engineering spectrum across the Malaysian

    region. Recruitment opportunities for candidates with strength in market research and product/brand knowledge is still favorable within

    commercial and business sectors whilst most call centre job opportunities require agents skilled in multiple languages.

    Whilst, we hope this Employment Outlook and Salary Guide 2010/2011 will serve as a handy reference tool for you, we are always on hand

    to assist you with current data and also to support you in developing recruiting strategies and programs to suit your specic needs.

    We trust you nd this Malaysia Employment Outlook and Salary Guide 2010/2011 from Kelly Services resourceful to your business.

    Melissa Norman

    Managing Director

    Disclaimer: Monthly salary ranges are subject to economic fuctuations. Monthly salary ranges exclude other bonuses, allowances and

    Employer EPF contributions.

    A copy of this guide will be available on our website in July 2010.Visit us at: kellyservices.com.my or call our Kelly CAREline 1-300-88-

    KELLY

    4 2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE

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    2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE 5

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    The Employment Outlook and Salary Guide 2010/2011 is indicative

    of the benchmark of salary ranges practiced across various

    industries and positions within Malaysia. An overview of the

    employment market is incorporated to provide a more detailed

    insight into the job opportunities across industries. The information

    was tabulated during the fourth quarter of 2009 till April 2010.

    The recent global crisis has quickened the change in the economic

    landscape where Asia and Latin America are seen as regions of

    growth. Malaysias New Economic Model (NEM) which will be the

    backbone of the 10th and 11th Malaysia Plans, are expected to

    accelerate the countrys progress into the next decade to ensure

    the success of Vision 2020. Malaysia has come a long way from

    being an agro-based to a manufacturing-based and now towards a

    knowledge-based orientated economy.

    According to the World Bank, a high-income economy is one with

    a gross national income per capita of USD 12,000 and above, and

    Malaysia has not caught up with the high income economies yet.

    The workforce today is also relatively unskilled with 80% educated

    up to Sijil Pelajaran Malaysia (SPM) level or its equivalent, and only

    25% of Malaysian jobs are in the higher skill category.

    Therefore, to be a centre of growth in a post crisis business

    environment, two areas have been identied as critical long-term

    focus areas and they are cost efciencies and talent development.

    There is a talent war out there and specialists remain in demand.

    The global market for talent is highly competitive. Small and

    medium scale enterprises (SMEs) will require more help than larger

    organizations in recruiting and retaining talent. They will need more

    strategic thinking and direction as larger organizations have the

    knowledge base and global understanding.

    As talent mobility is rampant in the globalize platform, companies

    need to increase their focus and investment on how they manage

    people through change which includes redening employees

    roles in the organization, training and development, and employee

    engagement. This will provide the push model to accelerate

    Malaysia in producing a highly skilled workforce and ultimately to

    achieve its objective of becoming a high income economy.

    STAFFING OPPORTUNITIES

    The construction and services sectors are expected to expand

    further over the next 2 years, with higher growth projection for

    the services sector this year and towards 2011. As the economic

    recovery gathers momentum coupled with the return of consumer

    and investors condence, key sub-sectors driving growth are

    nancial services, logistics, ICT and tourism related services.

    Following the positive economic growth of 4.5% in the fourth

    quarter of last year, employment prospects have improved with

    stronger labour demand in various sectors of the economy, in line

    with the recovery in economic activity. In 2010 the average increase

    in salary is expected at 4% - 5%, an increase of 1% - 2% from 2009.

    The unemployment rate is projected to be lower at 3.6% of the

    labour force in 2010 compared to 3.5% during the fourth quarter of

    2009.

    Graduates in particular, will face a tougher time landing good jobs

    compared to the pre-nancial crisis period. Soft skills and having

    the right positive attitude coupled with good academic results will

    be key differentiators for fresh graduates. They need to possess

    excellent communication and soft skills to be employable and

    marketable. Those with internship or apprenticeship experience will

    be able to strengthen their employability.

    Career opportunities have evolved to include niche areas such as

    the interactive entertainment industry where graduates with strong

    skills in computer programming, animation, computer graphics

    and software development have a potential of earning a salary of

    RM2,000 RM4,000 per month, depending on their experience.

    There will also be an increasing demand for ICT professionals

    with skills in networking, security and creative multimedia within

    the next three (3) years. Other stafng trends include rich Internet

    applications (an aftermath of Web 2.0) and mobile development

    arising from smartphones impact into the markets.

    Overall, the Malaysian Government has been aggressive in policy

    induced recovery programmes, marshalling resources (human

    and nancial) to create jobs, reduce unemployment, aggressively

    promoting training and re-training to build future human capital

    capacity and foster lasting condence among consumers and

    businesses.

    6 2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE

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    SKILLS AND SPECIALIZATION IN DEMAND

    The key challenges that inuence Malaysias ability to achieve its

    long-term growth potential include the following:

    1. Effective implementation of a comprehensive human capital

    development policy that focuses on upgrading skills

    2. Attraction of overseas talent including Malaysians working

    abroad back into the Malaysian employment markets

    3. Facilitation of salary increases across all skill categories

    These are key imperatives to accelerate the shift to higher value-

    added industries towards a high-income economy.

    A recent assessment by the World Bank suggests that organizations

    have become increasingly concerned about information technology

    (IT) skills, technical and professional skills of Malaysian workers as

    well as complaints about the mismatch of skills sets in graduates

    and inadequate prociency in the English language.

    The shift towards a knowledge-based economy or K-economy

    requires Malaysia to attract highly skilled professionals and invest

    in domestic investments that have high multiplier effects and

    create more job opportunities. Talents skilled in next-generation

    Web technologies, internet and mobile content development are

    in demand as unied communication, enhancement to existing

    systems are still being carried out within the Technology landscape.

    There is continuous demand for experienced ICT workforce

    in software development, system implementation, system

    administration and IT project management such as SAP and Java

    programming.

    Call Centre agents will continue to be in demand as key contact

    points of the businesses as more companies are moving towards

    outsourcing this function. This is largely due to the countrys

    multi-lingual population and Malaysias central location within the

    Southeast Asia region.

    Salaries for skilled workforce within the IT industry, those competent

    in SAP, Java, ERP, IT project programming and other web

    technologies have registered 8% - 10% increase in minimum and

    maximum salary. There is a demand for well rounded candidates

    who are able to multi task and meet performance expectations.

    Salaries have generally registered a 4% - 5% increase for workforce

    handling credit control, operational and senior managerial support

    staff such as executive secretaries, nance managers and analyst,

    auditors and human resource managers. On the sales and

    marketing front, more organizations are offering performance based

    incentives and higher commission levels. Salaries for non-skilled

    workforce with less than 2 years of job experience has recorded

    a 3% - 5% increase while those with specialized skills armed with

    more than 5 years of job experience has seen a higher increase in

    salary by 8% - 10%.

    HUMAN RESOURCES STRATEGIES

    The business world is becoming increasingly global. At the

    same time, the composition of the workforce today is changing

    signicantly and Human Resources (HR) is evolving into a more

    strategic and business partner role in organizations. Understanding

    and leveraging the differences between generational groups is

    critical for organizations so as to continue motivating and engaging

    a multi-generational workforce for optimum performance.

    With the changing markets, HR expertise on talent attraction,

    retention and engagement, enhancing workplace productivity,

    succession planning and building leadership bench strength aresome of the areas critical to many organizations today. Continuous

    skill development and training - and lifelong learning - are key in

    todays competitive labor market. All these programs require a shift

    in the mindsets among all leaders in the organization and needs to

    be part of the organizational vision, philosophy and mission.

    The hiring trend in a changing market in Malaysia has culminated in

    most organizations placing greater emphasis in talent management

    with HR playing a pivotal role in identifying the talents which will

    play an active role in the organizations growth. HR practitioners

    experienced in a full spectrum of HR capabilities are continually indemand as it is critical that HR practitioners shape talent for the

    next generation and the workplace of the future in order to prepare

    the workforce for an increasingly knowledge-based economy

    2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE 7

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    CENTRAL REGION

    Malaysia is strategically located in a high growth region with natural

    resources coupled with well-developed infrastructure, augmented

    with modern industrial parks and development corridors. These

    will serve to attract investment to build transportation and logistics

    hubs, attract innovative and high value added businesses to

    Malaysia. The emergence of Iskandar Malaysia, Northern Corridor

    Economic Region (NCER), East Coast Economic Region (ECER),

    Sabah Development Corridor (SDC) and Sarawak Corridor of

    Renewable Energy (SCORE) are targeted not only on enhancing

    the competitive advantage of the nation but in improving the living

    standards and providing job opportunities across all industries and

    sub-sectors.

    For Malaysia to move towards a high income economy, given

    the existing strong manufacturing base, the movement will be

    complemented by the development of the knowledge-intensive

    services sub-sectors. These areas will include Information and

    Communication Technology (ICT), Research and Development

    (R&D), Healthcare, Marketing and E-Commerce to support industrial

    growth. In recent years, the momentum is getting stronger in

    the areas of Travel, Transportation and Education. Promotional

    efforts in within the Hospitality and Travel industry has diversied

    from traditional markets and aimed at new and emerging niche

    segments such as home-stay, student travel, health and wellness

    tourism and eco-tourism. Healthcare and Life Sciences workforce

    such as doctors, specialists, nurses, radiographers and researchers

    are continually in demand with an increase of salary from 10% -18%

    for those with 5 years experience compared to last year.

    The government has been providing incentives in several high

    growth sectors such as Tourism, Healthcare, Islamic Banking,

    Green Technology, Life Sciences, Information Technology and

    Communication, Shared Services and Outsourcing sectors.

    Malaysias diverse language networks help to support the

    development of Tourism and Call Centre, Outsourcing and Shared

    Services sectors as availability of multi-lingual employees are critical

    factors to support these industries.

    Next generation web technologies, E-Commerce, Internet and

    mobile content development coupled with a sizeable base of IT

    shared services and outsourcing companies continue to ensure

    a reasonable market for Professional and Technical talent in the

    central region. Job opportunities for both fresh graduates and

    those with 2-3 years experience in such industries have seen a

    growing demand for this pool of specialized and skilled workforce.

    With Malaysia as a model Islamic country to promote and develop

    entrepreneurship based on Islamic principles to the Western world,

    Islamic Banking and Finance continued to expand resulting in

    continued demand for talents experienced in nancial services in

    the Islamic context. With the increasing human capital demand

    in the nancial industry, graduates with exposure to technical

    knowledge in the areas of banking such as conventional, investment

    and Islamic as well as insurance and Takaful are preferred.

    NORTHERN AND SOUTHERN REGION

    With Penang, Melaka and Johors choice location due to easy

    access to ports, airports and transportation hubs coupled with

    Government provisions for infrastructures, both the Northern and

    Southern regions have continued to register growth due to their

    value as key contact locations and points for businesses. The skillsand professions in demand in both these regions vary according to

    local industries and location. The Iskandar Development projects

    and Tanjung Langsat industrial area would increase the demand

    for professionals such as engineers, architects, quantity surveyors,

    researchers in telecommunications, water, life sciences and bio-

    technology sectors. The Tanjong Agas Oil and Gas and Maritime

    Industrial Park in Pekan, Pahang, which has attracted RM6 billion

    investment, is expected to create about 30,000 jobs over the next

    10 years. Of the 30,000 jobs, the rst 5,000 jobs are expected to be

    generated within the next two years.

    There is a strong demand for engineers specialized in electrical and

    electronics and according to the Penang Chapter of the Institute of

    Engineers Malaysia, there is indeed a shortage of such engineers

    there. Of the 1,350 engineers on its register, only 260 of them were

    8 2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE

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    specialized in electrical and electronics. Within the E&E sector, the

    new growth areas are advanced analogue, radio frequency, mixed

    signal and power management, IC design, manufacturing and

    fabrication and the PV industry.

    Year 2010 will see an increase in the hiring of capable and well-

    rounded personnel who can handle reception, administration

    and basic accounting responsibilities. The employment outlook

    is positively affected by the consolidation of administrative

    support staffs due to reasons like heavy reliance on technology

    and increment in ofce automation. There has been a continued

    demand in talents like Secretaries, Ofce Coordinators and

    Administrative Assistants who can handle diverse portfolios and be

    an active participant in the companys growth.

    PROFESSIONAL AND TECHNICAL

    Outlook for the Information Communications Technology (ICT)

    sector is positive spurred by increasing demand for mobile data

    and broadband services. Intense competition among service

    providers, commercial roll-out of the high speed broadband

    (HSBB) project in selected urban areas and continued expansion of

    WIMAX services contributed to the growth. In an effort to increase

    broadband services nationwide, the Government in partnershipwith Telekom Malaysia, has embarked on a RM11.3 billion High

    Speed Broadband initiative. End of quarter one 2010, the countrys

    broadband penetration stands at 34.2%.

    The stronger growth in the Electronics and Electrical (E&E) exports

    is attributable to the continued strong demand for personal

    computers, smart phones and new electronics gadgets such as the

    iPhone. Corporate spending on IT is also expected to help shape

    the recovery of the ICT and E&E sectors. Malaysian professionals

    offering ecological architectural and engineering services in

    building designs, energy efciency management, renewable energyand power generation and the construction industry are also

    making their mark in the eld of green buildings. Waste recovery

    technology, waste water treatment and recycling and energy

    technology has led to the offer of products and services designed

    to recover, reuse and recycle. This has contributed to a stronger

    demand for human capital to be employed in companies that apply

    green technology designed to be environment-friendly.

    Areas of growth potential within the ICT industry with growing

    demand for human capital cover sectors such as digital

    animation, network security, software development and mobile

    communications. These sectors focus on high value-added activities

    and Design and Creative sectors has taken centrestage as a

    niche area for new growth. Creative multimedia content industry

    is mainly involved in areas of post-production, animation,game

    development, e-learning, mobile and interactive content, which is

    expected to grow by 36 per cent this year compared to 26 per cent

    in 2009. This industry which comprises about 200 companies have

    generated over 7,000 high value added creative jobs with annual

    revenues of over RM678 million.

    The ICT industry in Malaysia is expected to grow at a rate of 8%

    for year 2010 as compared to 5% growth in 2009 due to the global

    nancial crisis. Malaysian ICT spending was estimated at US$12.8

    billion in 2009.

    More employers have placed emphasis on hiring candidates

    not just with technical and product knowledge but those with

    behavioural skills such as selling, customer service, people

    leadership and managing a business. Job opportunities for fresh

    graduates with internship exposures or those with apprenticeship

    experiences remain favourable. ICT talent based in central region

    earns about 5% - 8% higher salary compared to those working

    in Northern or Southern region and employers from chemical,

    utilities and oil and gas paid higher salary as compared to retailing

    or trading industries. Mid management to senior level positions

    recorded a sharp increase of 15% - 25% in salary increase, mainly

    from the oil and gas, telecommunication and nancial industry.

    2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE 9

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    10 2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE

    GENERAL RECRUITMENT SERVICESOur general recruitment offices are located across Malaysia for strategic access to key labour pools and client sites. We provide adhoc and

    volume workforce solutions that include temporary and contract, permanent placements and vendor on-site

    Kelly Services general recruitment focuses on client staffing requirements from entry-level to junior executive

    positions in functional areas such Accountancy & Finance, Banking, Customer Service, Human Resources,

    Logistics & Warehousing, Function Support, Sales & Marketing and Retail.kellyservices.com.my

    SPECIALIST RECRUITMENT SERVICESKelly Services specialist divisions include Kelly Selection, Kelly Engineering Resources, Kelly IT Resources and Kelly Outsourcing and

    Consulting Group. Our specialist divisions focus exclusively on the functional staffing requirements of our clients and draw in the formidableresources and infrastructure built by Kelly Services. It is the best of both worlds a company with specific knowledge and expertise backed by

    a respected leader who has been staffing the world for more than 60 years.

    We tailor our methodology to suit each requirement and our clients specific needs. Our database is unmatched in the industry giving us

    access to a large pool of potentially suitable candidates in a timely manner. Our constant presence in online portals, media contribution,

    use of display advertising and our innovative approach to market mapping and networking allow us to reach passive candidates that would

    otherwise not be available.

    Kelly Selection is a search and selection practice for mid to senior level professionals, with specialist consultants

    offering expertise in Accountancy & Finance, Banking, Human Resources, Sales & Marketing, Legal, Risk &

    Compliance and Procurement & Supply Chain.

    kellyselection.com.my

    Kelly Engineering Resources specializes in placing engineering professionals in contract, contract-to-hire

    and full-time employment across all disciplines including Aerospace, Chemical, Construction, Electrical,

    Heavy Equipment, Manufacturing, Oil & Gas, Pharmaceutical, Semi-Conductor and Telecommunications.

    kellyengineering.com.my

    Kelly IT Resources specializes in mid to senior level permanent and contract IT recruitment, with in-depth

    sectoral knowledge of the Financial Services, End-User Commerce, IT Vendor and Consulting industries.

    kellyit.com.my

    Kelly Outsourcing and Consulting Group offers customizable outsourcing and consulting services. It is made up

    of six business units including business process outsourcing, recruitment process outsourcing, vendor management

    solutions, HR consulting, outplacements & career transitions and executive search services.

    kellyocg.com

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    RECRUITMENT.OUTSOURCING.

    CONSULTING.

    2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE 11

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    12 2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE

    BANKING

    Relationship Manager Degree/

    Professional/Masters

    8 yrs Participate actively in the marketing of islamic banking products

    and services to existing and new clients. Draw up credit facilityproposals and maintain existing loan accounts.

    7000 10500

    Business IntelligenceManager

    Degree/Masters

    8 yrs Ensure a standardized process for reporting is set in place andongoing reports are provided to management through set periods.Responsible of ensuring quality data and analysis from the IslamicBanking perspective is provided so management ensures properdecision making.

    7000 13000

    Investment Analyst Degree/Professional

    5-10 yrs Detailed analysis and reporting on potential governmentalinvestment. Research areas including share prices and governmentlinked companies abilities to pay back their debts. Review offeasibility studies including projected nancials and preparation ofinvestment recommendation reports.

    7000 15000

    Product Development Head Degree/Masters

    5-10 yrs Developing products and programs for Islamic Banking andresponsibility to make appropriate recommendations and obtainrequired management approvals.

    7000 20000

    Head of Syariah Compliance Degree/Masters

    5-10 yrs To provide Syariah advisory assistance as rst point of referenceto other divisions and other related parties in structuring bankingand nance products and ensuring its concepts, features anddocumentations are compliant with the Syariah rulings.

    7000 20000

    Head Credit Risk Degree 8 yrs Perform credit evaluation and provide recommendation to CreditCommittee. Recommend appropriate structuring to mitigateinherent risks. Develop and maintain corporate credit risk policiesand guidelines. Develop and maintain appropriate credit portfoliom

    7000 15000

    Head Sales Degree/PostGraduateDiploma/

    ProfessionalDegree/Master'sDegree

    8 yrs Execute and implement sales plan strategies to effectively able todo charge cards acquisition. Plan effective sales executions andrecommend alternatives measures to address changing market

    environment on charge cards.

    7000 15000

    Head Merchant Degree/PostGraduateDiploma/ProfessionalDegree/Master'sDegree

    10 yrs Responsible to drive merchant business and merchant sales.Terminal management, IT support and product support. Handlingof external sales channels.

    7000 15000

    Senior Manager - Compliance Degree 5 yrs Supervisory role to ensure Bank's compliance with relevantregulatory authorities. Provide in-house advice to operating units onregulatory, reputational and ethical matters. Develop compliancepolicies and procedures and ensure that new/amended policies

    7000 10000

    Branch Manager Degree 5-6 yrs Responsible for the operational activities of branch. Ensurecompliance of company's policies, procedures and standard andother regulatory requirements in all operational activities. Plan andexecute for business growth and development.

    5000 8000

    Compliance Manager Degree 4-5 yrs Custodian of the standard of compliance, internal control and riskmanagement . Take lead and implement reviews and correctiveactions. Key liaison with necessary regulators and internal parties oncompliance and risk management.

    4500 7000

    Relationship Manager Degree 3-5 yrs Sales and investment for high net worth clients. Cross sell productsand enhance customer relationships

    4000 7000

    Compliance Ofcer Degree 4-5 yrs Custodian of regulatory compliance requirements and bank policy& formulate necessary guidance. Review and ensure adequacyof product transparency and disclosure and compliance with

    local regulatory requirements. Implement necessary internalcommunication on regulatory related requirements & reporting.

    3500 5000

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    HOT JOB

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    2010 EMPLOYMENT OUTLOOK AND SALARY GUIDE 13

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Treasury Ofcer Degree 4-5 yrs Process booking and validation of trades. Prepare and updatereports for management. Handle reconciliation and ensuresettlements are timely and accurate.

    3000 4500

    Corporate RecoveryExecutive

    Degree 4-5 yrs To execute strategies for collection of non performing loans.To formulate and promote appropriate settlement proposals,negotiate acceptance and manage execution to meet collectiontargets.

    3000 4500

    Credit Analyst Degree 4-5 yrs Cash ow, papers, industry research, evaluate risk, submit tomanagement and marketing for approval and presentation toclients

    3000 4000

    Internal Auditor Degree 2-3 yrs To conduct internal audit function for headquarters and branches.Liaise with necessary management and develop reports and actionplan.

    2500 3500

    Credit & Loans Ofcer Diploma/Degree

    2-3 yrs Evaluate and process applications. Investigate credit risk. 2300 2800

    Management Trainee Degree 0-1 yrs Management training. Learn daily operations of branch. Performoperations, credit, collection & loan activities.

    2200 3000

    Personal Financial Consultant Degree 1-2 yrs Promote and market wealth management or consumer productssales. Actively participate in campaigns and roadshows to createproduct awareness and solicit new business.

    2000 3000

    Sales Ofcer / Executive Diploma/Degree

    0-1 yrs Source new leads and develop new business for consumerproducts.

    1700 2200

    Bank Clerk SPM/STPM 0-1 yrs Data Entry, Filing and support duties for department 1100 1300

    Bank Teller SPM/STPM 0-1 yrs Answering customer enquiries. Open new accounts. Receivedeposits & pay out withdrawals. Update customers' details. Recordtransactions. Balance cash.

    880 1100

    FINANCE

    Finance and AdministrativeManager

    Degree/PostGraduateDiploma/ProfessionalDegree

    5 yrs Handle full specs of Finance. Manage the administration and HRmatter. Report to GM and/or to Finance Director. Provide reportsperiodically.

    7000 10000

    Internal Audit Manager Degree 5 yrs Ensure the Internal Audit function fulls its objectives and effectivelyassists the Management. Appraise the efciency and effectivenessof operational processes and controls. Develop audit frameworks,control tools and processes. Promote risk management.

    7000 10000

    Finance Manager -Investment

    Degree 5-7 yrs Provide investment advisory services to clients while in linewith client's expectations and requirements. Research on otherinvestment schemes.

    7000 10500

    Accountant (senior) Diploma/Degree/ACCA/CIMA/MACPA/CPA

    8 - 10 yrs In charge of general accounting that involves preparation ofstatistical data & nancial reports concerning prots, cash &inventory. Analyse, report & give advice on the nancial dealings oforganizations/individuals. Advise on associated record-keeping &compliance requirements.

    7000 10000

    Finance Manager Degree 6-7 yrs Prepare nancial reports, i.e. income, expenses, capital usage& cash-ow. Preparation of strategic plans, budgets & nancialforecasts. Develop accounting and management policies &procedures.

    5500 8500

    Audit Senior Degree/ProfessionalCerticate

    4-5 yrs Involved in audit process and audit planning. Ensure compliancewith statutory reporting. Good knowledge of computerisedaccounting and auditing record keeping systems.

    5000 8000

    HOT JOB

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    HOT JOB

    Accountant Diploma/Degree/ACCA/CIMA/MACPA/CPA

    5-7 yrs In charge of general accounting that involves preparation ofstatistical data & nancial reports concerning prots, cash &inventory. Analyse, report & give advice on the nancial dealings oforganizations/individuals. Advise on associated record-keeping &compliance requirements.

    5000 8000

    Claims Manager Diploma/Degree

    4-5 yrs Handle escalated claims to assess. Liaise with necessary parties forinvestigation. Supervisory duties.

    4500 7000

    Cost Accountant Diploma/Degree/ACCA/CIMA/MACPA/CPA

    3-4 yrs Responsible for analysing and reporting on all materials/partsof operations and inventory. Monthly closing and reconciliation.Participate in budget and forecast. Provide costing reviews andanalysis

    3500 5000

    Credit Control Manager Diploma/Degree

    4-6 yrs Determine credit worthiness of clients. Formulate credit andcollection policy. Negotiate with past due accounts. Takeappropriate action against delinquent accounts. Supervisory duties.

    3200 5500

    Auditor Degree/ProfessionalCerticate

    2-4 yrs Ensure authenticity & accuracy of nancial statements, especiallyassets & liabilities. Analyse samples of work done & conductprocedural interviews.

    3000 4800

    Financial Analyst Degree 2-4 yrs Conduct nancial analysis, projects & statistical studies. 3000 5000

    Finance Supervisor LCCI Higher/Diploma/ProfessionalCerticate

    2-4 yrs Supervise & delegate work to a team of clerical staff. Assist in theanalysis of nancial statements & year-end closing/audits.

    3000 4500

    Team Leader - Accounts Diploma/Degree

    3-4 yrs Supervise and monitor team of Accounts Specialist. Checktransactions and handle escalations. Provide and prepare monthlyreports on service levels and KPI achievement.

    3000 4500

    Accounts Executive LCCIIntermediate/Diploma/ProfessionalCerticate

    1-3 yrs Perform full set of accounts under supervision of Accountant.Maintain records of company transactions according to standardprocedures/forms. Prepare statements for management budgetsand cash ow forecast and tax returns.

    2500 4000

    Underwriting Ofcer Diploma/Degree

    1-3 yrs Underwrite life and health insurance products and investment linkproducts. Determine risk and liaise with necessary parties to assistcompany to form sound decisions

    2300 3500

    Accounts Specialist (AP/AR) Diploma/Degree

    1-2 yrs Record & compile summaries of organizations nancial transactionsfor management purposes. Handle partial set of accounts.

    2200 3500

    Fund Accounting Exec Diploma/Degree

    0-2 yrs Conduct and prepare periodic and ad hoc valuations of customersportfolio, compliant with necessary standards. Ensure compliancewith investment management agreements, mandates andregulatory guidelines.

    2100 3000

    Claims Ofcer Diploma/Degree

    1-3 yrs Handle processing of claims to assess and approve within limit.Ensure service levels are met.

    1800 2500

    Accounts Assistant SPM/Certicate/Diploma

    1-2 yrs Record & compile summaries of organization's nancial transactionsfor management purposes. Handle partial set of accounts.

    1800 2500

    Payroll Ofcer SPM/LCCI 1-2 yrs Calculate, prepare & distribute payroll, take into account overtime& deductions such as tax, EPF, SOCSO, insurance payments, etc.

    1800 2500

    Credit Control Ofcer Diploma/Degree

    2-4 yrs Contact customers. Send follow-up inquiries. Negotiate with pastdue accounts for debt recovery.

    1800 2500

    Credit Control Asst Diploma/Degree

    1-2 yrs Handle administration of Accounts Receivables. Data entry. Preparedocumentation of loans & accounts that have amounts owing &forward reports for legal action.

    1600 2000

    Audit Asst Diploma/Degree

    0-1 yrs Assist in administration process of audit. Liaise with clientson schedule and arrangements. Prepare reminder letters andconrmations. Compile reports for review.

    1600 2500

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

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    HOT JOB

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Call Centre Manager Diploma/Degree

    4-5 yrs Implement service strategies. Oversee daily operations as well asmarketing, sales & IT. Ensure service levels are met. Plan workow &structure. Solve escalated complaints. Motivate & lead teams. Workwith HR to assist in recruiting, staff appraisals & training. Goodproject management skills.

    7000 10000

    Operations Manager Diploma/Degree

    4 - 5 yrs Oversee a certain type of service/division. Report to Call CentreManager. Handle internal inquiries & divisional operations.

    6000 8000

    Senior Client AccountManager

    Diploma/Degree

    5-7 yrs Execute strategies and initiatives on behalf of client. Understanddeliverables and liaise with client continuously on outcomes.Monitor project/program effectiveness and performance. Negotiateand manage client expectations and conduct business reviews.

    6000 8000

    Call Centre Supervisor SPM/Diploma/Degree

    4-5 yrs Lead team leaders. Build relationships with clients. Resolvecustomer issues. Work with team members to hit targets & maintainservice levels.

    4000 6000

    Client Account Manager Diploma/Degree

    3 - 4 yrs Execute strategies and initiatives on behalf of client. Understanddeliverables and liaise with client continuously on outcomes.Monitor project/program effectiveness and performance. Negotiateand manage client expectations and conduct business reviews.

    3500 5000

    Trainer Diploma/Degree

    2-3 yrs Work with HR & Call Centre Manager to provide training. Trainon systems, procedures & product knowledge. Facilitate & plantraining schedules.

    3500 4500

    Team Leader SPM/Diploma/Degree

    3-4 yrs Oversee team of junior & senior ofcers. Handle HR issues:discipline & counseling. Shift scheduling.

    3000 4500

    Workforce ManagementAnalyst

    Diploma/Degree

    2-3 yrs Prepares scheduling and rostering support based on servicelevel requirement. Provides call volume forecasts, stafng levelrequirements, call pattern reports and analysis to management.

    2500 3500

    Quality Assurance Executive Diploma/Degree

    2-3 yrs Conduct call monitoring to assess and provide feedback. Identifyand recommend training and improvement areas to Training andOperations. Hold brieng and communication sessions to updateand remind on service levels and standards.

    2500 3000

    Senior CustomerService Ofcer

    SPM/Diploma/Degree

    2-3 yrs Oversee small team of ofcers. Supervise & assist in training.Handle customer enquiries.

    2400 3000

    Customer Service Ofcer SPM/Diploma/Degree

    1-2 yrs Handle all inbound calls. Answer customer enquiries. Resolvecustomer issues. Promote new & old products.

    1800 2500

    Billing Ofcer/Assistant Diploma/Degree

    1-2 yrs Validate reports against billing data and liaise with necessary partiesto request and follow-up on all relevant information to supportcorrect, timely and complete billing. Reconcile billing data toensure accurate and complete invoicing

    1600 2000

    Outbound Agent SPM/Diploma/Degree

    2-3 yrs Sell products/services via telephone. Market intelligence.Commission basis.

    1600 2000

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    HOT JOB

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Finance and Admin Manager(senior)

    Diploma/Degree/ ACCA

    8 - 10 years Handle full spectrum of nance and accounting. Manage dailyaccounting duties. Prepare and ensure timely submission ofnancial reports. Update and maintain database. Responsible forstationery, claims and administrative support work.

    7000 10000

    Purchasing Manager Degree Manage and lead the procurement functions and activities withinoperational and nancial budgetary constraints. Establish policiesand procedures, manage departmental budgets, set direction anddevelop training programs. Responsible for negotiation strategies.

    7000 9000

    Personal Assistant to CEO Diploma/Degree

    8 - 10 years Serve top management. Perform secretarial duties and managemeetings, writing of minutes and prepares reports. Organize timeand schedules and arrangement of functions to be attended.

    6000 8500

    Executive Secretary /Personal Assistant

    PSC Certicate/Diploma

    3-5 yrs Serve top management. Perform clerical, secretarial andstenographic duties. Screen telephone calls and personal callers.

    4000 7000

    Ofce Manager Diploma Min 6 Ensure operations run smoothly. Vendor management, basicprocurement of ofce supplies, general HR duties, reconciliations,report preparations and general administration.

    3800 4500

    Safety Ofcer Licensed SafetyOfcer

    4-7 yrs Lead and coordinate safety activities of the company, to adviseand update management on government policies, affairs andrequirement. Ensure compliance to regulatory requirement.

    3000 5000

    Administrator Diploma/Degree

    3-5 yrs Contribute to the smooth and efcient operations of the ofce byundertaking all of the day-to-day ofce administration functions.Support teams and provide basic support roles to secretaries.

    2600 3800

    Procurement Executive Degree 3-5 yrs Compile and compare suppliers and vendors in terms of quality andpricing to identify best possible option.

    2500 4000

    Purchasing Executive Degree 4-7 yrs Prepare monthly production plan and material requirement plan.Source, negotiate and purchase raw material and consumable.

    2500 3500

    Litigation Paralegal Degree 1-2 yrs Draft and prepare court documentation, liase with client/externalparties, draft bills and general management report.

    2500 4000

    Finance and Admin Executive Diploma/Degree/ ACCA

    2-4 yrs Handle full spectrum of nance and accounting. Manage dailyaccounting duties. Prepare and ensure timely submission ofnancial reports. Update and maintain database. Responsible forstationery, claims and administrative support work.

    2500 4500

    Secretary PSC/Diploma 2-3 yrs Schedule appointments. Give information to callers. Take dictation.Relieve ofcials of clerical work and minor administrative duties.

    2500 4000

    Administrative Executive Diploma/Degree

    2-3 yrs Overseeing admin department. 2200 3000

    Junior Secretary PSC 1-2 yrs Report to Secretary or Admin Manager. Perform simple secretarialduties.

    2000 2500

    Order Processing Assistant SPM/Diploma 1-2 yrs Track and process orders. Speak to customers if required. Filing andother administrative duties.

    1800 2000

    Customer Service Executive Diploma/Degree

    1-2 yrs Handle incoming calls (orders, inquiries, complaints) and direct callsfor further problem resolution. Handle larger clients or more difcultissues.

    1800 2500

    Administrative Assistant SPM/CorporateAdmin Cert.

    1-2 yrs Typing, ling, sort out and distribute incoming mail. Answertelephone enquiries. Undertake other duties relating to ofcesupport. Simple correspondence memos.

    1500 2000

    Front Desk Asst SPM 1-2 yrs Receive customers, Attend to phone calls. Handling front ofce andadministrative duties.

    1500 2000

    Personal Driver SPM 2-3 yrs Transport personnel/visitors. Run errands. Holds valid driverslicense.

    1200 1800

    Data Entry Asst SPM 1-2 yrs Enter data from source documents into computer. Compile, sortand verify accuracy of data to be entered. Compare data entered

    with source document. Verify accuracy of data entered.

    1200 1400

    Despatch SPM 1-2 yrs Pick up and deliver packages or documents. Run errands. Providegeneral assistance to ofce staff.

    800 1200

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    HOT JOB

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    HR Director Degree/PostGraduateDiploma/ProfessionalDegree/Master'sDegree

    10 yrs &above

    Responsible for full spectrum of HR and administration functionsand operations. Handle manpower strategic strategic planningand change management, employee engagement program, talentacquisition and performance appraisals.

    15000 25000

    Senior HR Manager Degree/PostGraduateDiploma/ProfessionalDegree/Master'sDegree

    8 -10 yrs Responsible for full spectrum of HR and administration functionsand operations. Handle manpower strategic planning and overallrecruitment process and performance appraisals.

    9000 15000

    HR Manager Degree 6-8 yrs Responsible for full spectrum of HR and administration functionsand operations. Handle manpower planning and overall recruitmentprocess and performance appraisals.

    8000 12000

    Talent Acquisition Manager HigherDiploma/Degree

    6-8 yrs Responsible for sourcing and job matching of candidates. Handlesoverall recruitment, on-boarding processes and manpowerplanning. Conducts interviews, selection and hiring procedures.

    6500 8000

    Compensation andBenets Manager

    Diploma/Degree

    6-8 yrs Align organization's practises to current market trends andpractices. Ensure compliance with local employment lawsand regulations. Research on possible/current compensationand benets policies. responsible for implementation andadministration of compensation and benets programs. Handle andmanage educational aspects to inform employees on policies.

    6500 8000

    HR Manager Diploma/Degree

    5-6 yrs Design, plan & implement HR policies & procedures. In chargeof recruitment, salary & staff benets. Performance evaluation.Determine & enforce government regulations. Supervise team ofHR executives.

    4500 8000

    Recruitment Manager Diploma/Degree 3-4 yrs Conduct recruitment. Handle benets, performance evaluation,supervise team of HR assistants. 3500 5500

    Recruitment Specialist Diploma/Degree

    2-3 yrs Responsible for the recruitment and selection process. Liaise withDepartment Managers to identify and recruit the right people.

    2500 3500

    Compensation andBenets Specialist

    Diploma/Degree

    2-3 yrs Align organization's practises to current market trends andpractices. Ensure compliance with local employment laws andregulations. Research on possible/current compensation andbenets policies. Implement and administer compensation andbenets programs. Educate employees on policies.

    2500 3500

    HR Generalist Degree in HRor equivalent.

    2-3 yrs Perform full spectrum of HR tasks. 2500 4000

    HR Ofcer/ Executive Diploma/Degree

    2-3 yrs Conduct recruitment & employment of staff. Handle benets &compensation.

    2500 4000

    Training Specialist Diploma/Degree

    2-3 yrs Conduct company training programmes. Knowledge of commonlyused concepts, practices & procedures.

    2500 3000

    Recruitment Executive Diploma/Degree

    2 yrs Conduct recruitment & employment of staff. 2200 3500

    Payroll Specialist A' Levels/Diploma

    2-3 yrs Reconcile payroll related journal entries and reports. Ensure timelyand accurate processing of payroll. Prepare payslips and liasie withexternal payroll vendors.

    2000 3000

    HR Assistant SPM/Diploma 1-2 yrs General HR admin duties. Maintenance of leave/medical records.Co-ordinate interviews.

    1500 2000

    Payroll Assistant Certicate/Diploma

    1-2 yrs Calculate of payroll manually and using software package. Trackpersonnel records, AL & ML.

    1200 1500

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    HOT JOB

    Warehouse Manager (Senior) Diploma/Degree

    8-10 years Manage the entire warehouse activities 7000 10000

    Senior Buyer Diploma/Degree

    8 - 10 years Purchase of materials. Fully responsible for sales, margins andinventory control. Complies all product related information.Manage and laisie with external vendors.

    6500 9000

    Warehouse Manager Diploma/Degree

    4-5 yrs Manage all warehouse activities. 4500 7000

    Warehouse Supervisor Degree 3-5 yrs Supervise a team of staff to carry out warehousing operations tosupport the operations of Air Import & Air Export department

    2500 3500

    Buyer Diploma/Degree

    2-3 yrs Purchase of materials. Responsible for sales, margins and inventorycontrol. Complies all product related information. Manage andlaisie with external vendors.

    2500 3500

    Warehouse Executive Diploma 2-3 yrs Coordinate warehouse duties and ensure operations is wellmanaged.

    2200 3500

    Logistic Coordinator Diploma /Degree

    3-5 yrs Place order with source units/factories. Despatch planning.Shipment Sales Value Forecasts and actual arrivalProcess invoicing to distributors. Arrival timelines and shippingdocumentation followup. Manage logistics conversion costs.Co-ordinate co packing requirements and monitor output. Monitorreturns and warehouse stock write off.

    2000 3000

    Stock Controller STPM/SPM 2-3 yrs Place order and inventory management, follow up orders withsupply chain group, monitoring of stock, media control list for storeactivities, system maintenance.

    1800 2300

    Shipping Supervisor Diploma/Degree

    1-2 yrs Organize receiving, storing & sending out of goods to suppliers.Manage ofce operations & staff. Ensure quantity & quality ofgoods are checked.

    1800 2800

    Forklift Driver SPM 2-4 yrs Drives forklift. Loads or unloads and stacks materials onto or offpallets or lifting device. Maintenance of forklift equipment. Holdsvalid drivers license.

    1400 1800

    Shipping Assistant SPM 1-2 yrs Assemble orders & prepare goods for shipment. Completeshipping reports/documentation.

    1300 1800

    Delivery Assistant SPM 1-2 yrs Deliver goods over short distance. Writes customer order andinstructions. Records sales or delivery information on daily sales ordelivery record. Issues or obtains customer signature on receipt forpickup or delivery.

    1300 1800

    Warehouse/Store Assistant PMR/SPM 1-3 yrs Basic warehouse operations. Receive, unpack, heck & store goods.Fill requisitions & orders.

    1100 1800

    Storekeeper SPM 1-2 yrs Receives and issues goods. Veries quantities, condition and typesof items received against purchase orders/delivery notes. Maintainsrecords, updates stock cards and prepares periodic stock returns.Routine checks on missing or damaged goods. Makes requisition,maintains stock levels, participate in annual stock take.

    1100 1800

    Packer SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidyup goods in warehouse.

    800 1200

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

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    HOT JOB

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Warehouse Manager (Senior) Diploma/Degree

    8-10 years Manage the entire warehouse activities 7000 10000

    Senior Buyer Diploma/Degree

    8 - 10 years Purchase of materials. Fully responsible for sales, margins andinventory control. Complies all product related information.Manage and laisie with external vendors.

    6500 9000

    Warehouse Manager Diploma/Degree

    4-5 yrs Manage all warehouse activities. 4500 7000

    Warehouse Supervisor Degree 3-5 yrs Supervise a team of staff to carry out warehousing operations tosupport the operations of Air Import & Air Export department

    2500 3500

    Buyer Diploma/Degree

    2-3 yrs Purchase of materials. Responsible for sales, margins and inventorycontrol. Complies all product related information. Manage andlaisie with external vendors.

    2500 3500

    Warehouse Executive Diploma 2-3 yrs Coordinate warehouse duties and ensure operations is wellmanaged.

    2200 3500

    Logistic Coordinator Diploma /Degree

    3-5 yrs Place order with source units/factories. Despatch planning.Shipment Sales Value Forecasts and actual arrivalProcess invoicing to distributors. Arrival timelines and shippingdocumentation followup. Manage logistics conversion costs.Co-ordinate co packing requirements and monitor output. Monitorreturns and warehouse stock write off.

    2000 3000

    Stock Controller STPM/SPM 2-3 yrs Place order and inventory management, follow up orders withsupply chain group, monitoring of stock, media control list for storeactivities, system maintenance.

    1800 2300

    Shipping Supervisor Diploma/Degree

    1-2 yrs Organize receiving, storing & sending out of goods to suppliers.Manage ofce operations & staff. Ensure quantity & quality ofgoods are checked.

    1800 2800

    Forklift Driver SPM 2-4 yrs Drives forklift. Loads or unloads and stacks materials onto or offpallets or lifting device. Maintenance of forklift equipment. Holdsvalid drivers license.

    1400 1800

    Shipping Assistant SPM 1-2 yrs Assemble orders & prepare goods for shipment. Completeshipping reports/documentation.

    1300 1800

    Delivery Assistant SPM 1-2 yrs Deliver goods over short distance. Writes customer order andinstructions. Records sales or delivery information on daily sales ordelivery record. Issues or obtains customer signature on receipt forpickup or delivery.

    1300 1800

    Warehouse/Store Assistant PMR/SPM 1-3 yrs Basic warehouse operations. Receive, unpack, heck & store goods.Fill requisitions & orders.

    1100 1800

    Storekeeper SPM 1-2 yrs Receives and issues goods. Veries quantities, condition and typesof items received against purchase orders/delivery notes. Maintainsrecords, updates stock cards and prepares periodic stock returns.Routine checks on missing or damaged goods. Makes requisition,maintains stock levels, participate in annual stock take.

    1100 1800

    Packer SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidyup goods in warehouse.

    800 1200

    Head of Sales & Marketing HigherDiploma/Degree/Masters

    10 yrs andabove

    Plan marketing and sales activities to meet business objectivesand promote sales. Organize marketing functions & advertisingcampaigns. Involve in product launches & initiatives to promoteproducts and services and source new business opportunities.

    12000 20000

    Sales Director HigherDiploma/Degree

    10 yrs andabove

    Prepare strategic sales plans, manage team executions to meetbusiness objective. Manage market demand on products andservices to meet client's needs. Penetrate new business lines andcustomers and manage a team of sales people

    12000 20000

    Business DevelopmentDirector

    Diploma,Advanced/ Higher /GraduateDiploma,Degree, PostGraduateDiploma,Professional

    Degree

    8 - 10 yrs Source new business opportunities and maintain customer basefor all projects and product sales for the divisions and team overallresults.

    10000 16000

    Corporate CommunicationsDirector

    Degree/Masters

    8-10 yrs Plan internal and external communications to promote awarenesson corporate direction. Liaise with PR agency and media channelson communication plans and act as intermediary on corporateaffairs matters

    8000 15000

    Head of ChannelManagement

    Degree/PostGraduateDiploma/ProfessionalDegree

    8yrs Plan product marketing including managing the product lifecycle,gathering and prioritizing products and customer requirements anddening the product visions. Generate reseller program. Performproducts demonstrations and channel training.

    7000 10000

    Sales Manager HigherDiploma/Degree

    8 yrs Execute and manage sales plans, executions to meet businessobjective. Manage market demand on products and services tomeet client's needs

    6000 10000

    Business DevelopmentManager HigherDiploma/Degree

    8 yrs Source new business opportunities and maintain customer base forall projects and product sales for the divisions. 6000 10000

    Brand Manager HigherDiploma/Degree

    5-8 yrs Brand Management duties. Manages day-to-day progress ofproduct marketing planning, advertising and execution. Conductsmarket research, competitor analysis and tracks market trends inthe industry. Formulate and execute strategies to achieve brandperformance, sales revenue and positioning in the market.

    6000 10000

    Marketing CommunicationManager

    HigherDiploma/Degree

    5-8 yrs Responsible for effective internal and external communicationsand marketing strategies to make organizational goals andbusiness more transparent, improve timeliness, accessibility, andclarity of organizational information and to strengthen employeesorganizational perspective, loyalty, and pride.

    6000 10000

    Area Sales Manager Degree 5-8 yrs Develop sales strategy for business growth. Oversee multiple

    geographical zones to achieve organisations budgets. Leadmanage sales team

    6000 9000

    PR Manager HigherDiploma/Degree

    5 - 6 yrs Plan and effect PR initiatives and coordination with media agencies.Prepare press releases, conferences and manage media enquiriesto promote awareness on products and services as well as maintaincorporate image to the public

    5000 6500

    Channel Manager Degree 4-5 yrs Plan product marketing including managing the product lifecycle,gathering and prioritizing products and customer requirements anddening the product visions. Perform products demonstrations andchannel training.

    5000 7000

    Sales Manager Degree 4-5 yrs Plan & manage business strategies. Meet sales targets & quotas.Develop consulting service/product according to market needs.Co-ordinate activities of sales team. Monitor budget achievement.Prepare forecasts.

    5000 7000

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    HOT JOB

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Channel Sales Manager Degree/Master 5-7 yrs Plan, formulate, execute business, marketing and sales strategyto meet sales objective. Conduct sales processes, pre-sales,presentations and sales proposals. Explore and develop newsales channels.

    4500 6500

    Marketing Manager HigherDiploma/Degree

    4-5 yrs Co-ordinate marketing activities. Organize marketing functions& campaigns. Involve in product launches & preparation ofmarketing plan.

    4500 7000

    Key Account Manager Diploma/Degree

    3-5 yrs Handle corporate and major clients. Plan and implement sales andmarketing activities. Obtain market information from customersand channels. Responsible on account receivables on accountsassigned. Presentation.

    4000 6000

    Brand/Product Manager HigherDiploma/Degree

    3-4 yrs Market companys major brands/products. Determine productpricing. Maintain & direct products image in the market.

    4000 7000

    Senior Sales Executive Diploma/Degree

    3-5 yrs Guide junior sales executives. Meet monthly individual sales target.Increase revenue by generating sales from new and existing clients.

    2800 3800

    Marketing Executive Diploma/Degree

    2-4 yrs Marketing of new/existing products/services. Development ofnew products. Liaise with ad agencies & suppliers. Production ofmarketing materials.

    2500 4000

    Sales Coordinator SPM/Diploma/Degree

    2-3 yrs Process sales or purchase orders. Coordinate internally to delivergoods or services. Maintain sales records and ling

    2200 3000

    Sales Executive SPM/Diploma/Degree

    1-3 yrs Sell products & services. Proposals. Sales pitch. Outdoor sales. 1800 3200

    Marketing Assistant A-Levels/Diploma

    1-2 yrs Support marketing department with coordination andadministration duties. Coordinate market research and competitoranalysis.

    1600 2000

    Merchandiser SPM/Certicate 1-2 yrs Assist sales team in managing stock in outlets assigned. Ensurestocks are displayed neatly in outlets. Participate in promotionactivities.

    900 1800

    Promoter/Retail Assistant SPM/Certicate 1-2 yrs Front line, counter sales. Promote products 900 1800

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    HOT JOB

    Program Director Degree/Masters/PMP

    12-18 yrs Manage teams comprising of project directors, managers, teamleaders and project personnel. Meet service level agreements orproject milestones within budget. Carry P&L responsibilities.

    15000 30000

    Chief Technical Ofcers/ChiefInformation Ofcers

    Degree/Masters

    12-18 yrs Provide overall IT strategy and advisory to the organisationsbusiness strategy. Manage multiple IT departments and interfaceswith all key divisions of the organization to successfully implementand deploy IT-based solutions, on time and within budget. CarryP&L responsibilities.

    15000 30000

    Project Directors Degree/Masters/PMP

    12-18 yrs Manage teams comprising of project managers, team leadersand project personnel. Meets service level agreements or projectmilestones within budget. Carry P&L responsibilities

    12000 25000

    Service Delivery Directors Degree/Masters/PMP

    12-18 yrs Responsible for service rollouts. Management and coordination ofservice lines. Customer relationship management. Intermediate toadvance infrastructure/technical knowledge. Ensures contractualobligations are met. Manage teams comprising of Service DeliveryManagers, Team Leaders and specialists. Carry P&L responsibilities.

    12000 25000

    Sales Directors Degree/Masters

    12-18 yrs Formulate and execute sales strategies, meeting the organisationsannual sales targets. Manage teams comprising of sales managers,account managers and sales executives. Carry P&L responsibilities.

    10000 25000

    Lead Software Developer Degree 5-8 yrs Provide guidance and expertise to team of Software Developers.Design programming solutions

    8000 12000

    Billing Systems Specialist Degree 6-10 yrs Design, support and congure Billing Systems. Provide in-housetechnical expertise to sales teams and project teams.

    6500 12000

    Solutions Architect (Senior) Degree 6-10 yrs Provide in-house technical expertise to sales teams and projectteams. Liaise with project teams in the rolling out of solutions.Design and recommend relevant architecture to meet a clientsneeds or solve a clients application problems. Lead a team ofengineers.

    6500 12000

    Unix Specialist Degree 5-8 yrs Provide functional and hands-on guidance on and roll-out ofmultiple Unix platforms, advanced problem resolution techniques,documenting processes, performance improvement of servers andUnix-based applications.

    6000 12000

    Business Consultant Degree 5-7 yrs distinguish business requirements and functionality from systemrequirements, functions and processes

    5500 8500

    Wintel Specialist Degree 4-8 yrs Perform advanced server maintenance, upgrades and monitoringof server performance, utilization, analysis and resolution ofservice problems/change requests. Provide analysis of businessrequirements, design consultation and implementation of desktopand server infrastructure solutions.

    5000 8500

    Software Sales Manager Degree 4-6 yrs Sell solutions to customers. Build pipelines for the company.

    Generate revenue via software sales. Maintain good relationshipwith customers.

    5000 9000

    Project Manager Degree 3-5 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget.Allocate or assist in the allocation of appropriate resources todeliver project results.

    5000 8000

    Senior Systems Engineer Degree 5 yrs Develop, customise and provide consultancy to customers.Maintain software applications and conduct technical training tolead customers and IT administrators

    5000 7000

    Service Delivery Manager Degree 5-8 yrs Responsible for service reviews. Management and coordination ofservice lines. Customer relationship management. Intermediate toadvance infrastructure/technical knowledge.

    4800 10,000

    Problem & Change

    Management Specialist

    Degree 3-5 yrs Responsible for the review, coordination, communication and

    documentation of problems and changes in all systems.

    4800 8000

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

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    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    ETL Developers Degree 3-6 yrs Develop and implement ETL, Cubes & Reports from the technicalspecications, test plans, test scripts, maintain and tune datawarehouse performance.

    4800 8500

    SAP Consultants Degree 4-6 yrs Provide and roll out application support on SAP system.Maintenance of comprehensive and accurate documentation andservices that conforms fully with established policies, standards,procedures and guidelines. Minimum 1 full project cycle.

    4800 8500

    Security Analyst Degree 3-5 yrs System account administration, access object maintenance andadministration.

    4500 8000

    Logistics Manager Degree 3-5 yrs Plan, manage and control the operational activities (includingtrucking and warehousing). Manage IT projects. Provide userapplications and technical support.

    4500 7000

    Business DevelopmentManager

    Degree 3-4 yrs Commercially aware of customers needs. Acumen to growsustainable & protable business. Communicating complexbusiness & technology concepts.

    4500 8000

    IT Manager Degree 4-6 yrs Troubleshoot & assist the organization in any IT matters orproblems. In tune with all the new IT developments in the requiredelds.

    4500 8000

    IT Marketing Manager Degree 4-8 yrs Recommend and implement marketing strategies. Manage full-spectrum of marketing including research, media relations andmarcom activities towards customers and the industry as a whole.Manage a team comprising of Marketing Executives and/or marketresearchers.

    4000 6800

    BI Consultant Degree 3-5 yrs Design, develop and implement BI objects including extraction,transformation and load processes

    4000 7500

    Websphere ApplicationDeveloper

    Degree 3-5 yrs Design Websphere applications. Design application and producerelated design documentation.

    4000 8000

    Quality Assurance Specialist Degree 3-5 yrs Implement, maintain and enhance test plans, test scripts, and testmethodologies that ensure exhaustive testing of all assigned in-house infrastructure software systems & processes.

    3800 7000

    Billing Systems Engineer Degree 2-4 yrs Provide rst level to second level support and conguration ofBilling Systems.

    3800 5000

    IT Supply Chain Manager Degree 3-5 yrs Provide quality management support to clients through theintegration of major elements of the supply chain. Provide totallogistics management.

    3800 7500

    Systems Analyst Degree 3-5 yrs Perform systems feasibility studies, analysis & design to meet userrequirements & application. Work closely with engineers & technicalsupport to resolve customer issues. Provide technical applicationsupport to users.

    3600 5500

    Technical Consultant Degree 2-3 yrs Effective & efcient tracking of problems & changes. Continuityof ownership & documentation of IT operational problems fromoccurrence to resolution. Provide solutions to IT related serviceproblems.

    3500 5000

    Account Manager Degree 3-4 yrs Responsible for achievement of sales & revenue target. Stronginitiative to collaborate with network & solution providers &alliances to meet business objectives set.

    3500 5200

    Solutions Architect (Junior) Degree 2-4 yrs Conduct requirement studies, designs and recommends relevantarchitecture to meet a clients needs or solve a clients applicationproblems.

    3500 6000

    Technical Writer Degree 3-5 yrs Edits and write complex technical publications that requirescoordination with multiple subject matter experts

    3500 5500

    Database Administrator Degree 2-3 yrs Responsible for administration & technical maintenance of thecompanys distributed database system.

    3200 5000

    Pre-sales Engineer Degree 2-4 yrs Provide technical support to the sales team and technical advice toclients.

    3000 5200

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    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Systems Engineer Degree 2-3 yrs Provide system design & consultancy to customers. Respond torequests for technical queries & support. Assist to conduct technicaltraining to customers & IT administrators.

    3000 4500

    Analyst Programmer Degree 2 yrs Design, code & test programs to support the Application SystemsDevelopment plan.

    3000 4500

    Systems Programmer Degree 2 yrs Familiar with software development life cycles. Application design.Prepare program specications, coding/documentation & testing.

    3000 4500

    IT Procurement Specialist Degree 2-4 yrs Perform supplier process assurance & liaise with supplier toresolve quality issues. Solve daily issues such as costing, inventoryadjustments, etc.

    3000 5000

    IT Trainers Degree 2-3 yrs Provide training to internal and external staff. 3000 5500

    Helpdesk Tech Support(foreign language expertise)

    Degree 2-3 yrs Troubleshoot and resolve customers technical issues. Updatedatabase with customer details on each call. Escalate technicalissues to more senior-level support.

    3000 6000

    Network Administrator Degree 2-3 yrs Administrate & operate LAN & WAN networks, systemmanagement & hardware support.

    2800 5000

    Software Engineer Degree 2-3 yrs Implement customer specic projects. Work closely with internal &external staff. Perform requirements denition, implementation &testing. Usage of GUI tools.

    2800 4500

    Channel Sales Specialist Degree 2-3 yrs Responsible for developing account pipelines and driving sales orproduct portfolio carried by the company via targeted partners.

    2800 4500

    Inside Sales Specialists Degree 2-3 yrs Responsible for selling products and services to businesses andpersonal users. Receive and make return calls to customers.

    2800 4500

    Help Desk Analyst Degree 2-3 yrs Troubleshoot problems via email/telephone through taking overthe Control Users terminals via LAN/WAN connections. Plan,coordinate & support business processes, systems & end-users.Handle phone-in problems & escalation of problems.

    2800 3500

    Programmer Degree 1-2 yrs Responsible for systems development of applications in thecompany.

    2800 3500

    Web Designer Degree 2 yrs Develop innovative web-based design application & contentmanagement.

    2800 4500

    IT MarketingCommunications Executive

    Degree 2-4 yrs Support marketing strategies. Maintain healthy Media relations andconducts marcom activities towards customers and the industry as awhole. Technical writing skills.

    2800 3800

    IT Administrator Diploma/Degree

    1-2 yrs Responsible for implementation & administration of IT infrastructureincluding LAN & WAN connectivity, rewall, reverse proxy &technical support.

    2800 3500

    IT Executive HigherDiploma/

    Degree

    2 yrs Maintain sufcient, standard & reliable systems & infrastructure toensure effective & efcient operations. Implement IT procedures &

    processes to ensure maximum data protection/security.

    2800 3500

    Technician Diploma 1-3 yrs Assist in maintenance and IT operations 2000 4000

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    Lead Electrical Engineer Degree 8 yrs Lead a team of engineers in design based environment. 7000 12000

    Head of Quality Degree / MBA 8 yrs Responsible to implement, improve and enhance the Quality

    Management System according to ISO 9001:2000/14001:2004 incollaboration with Q-Cells SE. Implement Complaints Managementand implement and improve quality control and assurance systemfor inspections of incoming and outgoing goods. Reporting of KPIsand responsible for Health & Safety trainings within the qualitydepartment.

    7000 12000

    Piping Engineer Degree 5-7 yrs Develop Piping and mechanical estimates for proposed projects inregion. Develop piping and mechanical detailed design for projectsin region using Microstation ( w/o 3-D) and Autocad (2-D) and/orhanddrawn

    7000 12000

    Mechanical Engineer Degree 5-7 yrs Will be responsible to perform details design calculations forprocess equipment, pressure vessels, heat exchanger, tanks etc.

    7000 12000

    Process Engineer Degree 5-7 yrs Process good Topside engineering experience for FloatingProduction Units (FPSO) from conceptual eld development andFEED studies to detailed design for construction. Involvedin Mobile Offshore Production Units and for Offshore and Onshoreprocessing facilities

    7000 12000

    Operations Manager Degree, PostGraduateDiploma,ProfessionalDegree/Master'sDegree

    7 yrs Plan assignments, work supervision and project management inoffshore & onshore oill & gas industry. Lead a multidiscipline teamof engineers, technical staff and site personnel.

    7000 12000

    Quality Manager Degree 7-8 yrs Responsible in ensuring systems are implemented in compliancewith corporate requirement and quality standard. Trainingpersonnel on quality planning, process controls and prerequisiteproduct and service verication.

    7000 13000

    Senior Project Manager Degree 8 - 10yrs Responsible for the overall planning, execution and completion ofproject within budget and schedule. Establish good rapport withauthorities, client, consultants and contractors for implementationof projects.

    7000 10000

    Construction Manager Degree 5 yrs Manage multi-disciplinary works within a project including handlingproject planning, budget and cost control, safety and qualitysystem implementation, time planning and to prepared the monthlyprogress report.

    7000 8000

    Project Sales Manager Degree 5 yrs Responsible for the management of protable sales, projectmanagement and tendering works on electrical distribution system.Lead a team of project and sales engineers.

    7000 9000

    Finance Manager Degree/Post

    GraduateDiploma/ProfessionalDegree

    6 yrs Responsible for whole operations of accounts department. Recruit,

    manage, mentor and develop a strong and high integrity team.Train and ensure accounting team maintain sets of accountingpolicies and statements which comply with accounting standardsand best practices. Implement and see through the systems andprocesses.

    7000 8000

    Project Manager Degree 5 yrs Build strong relationships with client management and engineeringteams. Business development. Initial scoping of projects anddevelop outline project plans.

    7000 12000

    Project Manager Degree 4 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget.

    6000 10000

    Technical Manager TechnicalDiploma/Degree

    4-5 yrs Responsible for quality & performance of equipment/technology.Oversee equipment maintenance & repair. Improve procedures &update equipment/technology.

    5000 7000

    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

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    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Senior Design Engineer Degree 3-5 yrs Low Voltage Electrical System single line design. SuperviseElectrical Switchboard detail design. Supervise Motor Circuit detaildesign. Design of form 3 and form 4 withdrawable MCC.

    5000 8000

    Electrical & InstrumentEngineer

    Degree 4-6 yrs Review, comments, approval and monitoring of contractorsE&I design and engineering work .Ensuring completeness andcorrectness of MTO, change order claims, etc. Liaise with otherengineering disciplines (process, piping, safety) to ensure overallsystem integrity. Taking lead role in handling and resolving E&Idesign and engineering issues.

    4500 6500

    3-5 yrs 4000 8000

    Firmware Engineer Degree 4-6 yrs Design, Program, Analyze, Debug and Modify realtime embeddedcode applications to support NPI

    4500 6500

    2-4 yrs 3500 5000

    Supplier Quality Engineer Degree 4-6 yrs Assure all parts shipped from supplier are met with the company's

    specications

    4500 6500

    2-4 yrs 3500 5000

    Product Engineer Degree 4-6 yrs Involved in Product improvement activities and testing.Recommend test methodology and test process.

    4500 6500

    2-4 yrs 3500 5000

    Quality Engineer Degree 4-6 yrs Provide Data and Trend analysis for driving product improvement 4500 6500

    2-4 yrs 3500 5000

    NPI Engineer Degree 2-4 yrs Introduction of New Product development. Involved in ProjectManagement for new process technology, future programs andproducts

    3500 5000

    Service Engineer Degree 3-4 yrs Provide servicing for products. Ensure performance. Providetraining on product maintenance.

    3000 4500

    Design Engineer Degree 3-4 yrs Plan & design civil engineering projects & M&E engineeringprojects. Prepare tender drawings, tender documents, equipmenttechnical specications, tender report and clarication.

    3000 5500

    Maintenance Engineer Degree 3-4 yrs Maintain & trouble-shooting of machines. Carry out effectivemaintenance plan & implement operating energy saving & costsaving programme.

    3000 4200

    Chemical Engineer Degree 3-4 yrs Design equipment & develop processes for manufacturingchemicals. Conduct research to develop new & improved chemicalmanufacturing processes.

    3000 5000

    Mechanical Engineer Degree 3-4 yrs Research, plan & design mechanical products & systems. Design

    products & systems related to mechanical engineering.

    3000 5000

    Civil Engineer Degree 3-4 yrs Plan, design & direct civil engineering projects. Analyse reports,maps, drawings & other data to design project.

    3000 5000

    R&D Engineer Diploma/Degree

    2-3 yrs Perform R&D on new technologies. Develop Thermal Spray andPrecision Cleaning technology.

    3000 5000

    Quantity Surveyor Degree 3-4 yrs Prepare cost estimates & plans. Audit projects. Manageconstruction costs. Administer construction contracts.

    3000 4200

    QA Inspector Degree 4-5 yrs Examine building to ensure they meet all standards of presentation& quality. Analyse quality assurance data. Train & assist workers tocarry out their quality control functions. Compile reports.

    3000 5000

    Sales Engineer TechnicalDiploma/

    Degree

    3-4 yrs Provide technical sales support & technical solutions. Identifycustomers needs & sales opportunities.

    2800 4000

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    Occupation Title QualicationExperience

    (years)Job Description

    Min.Salary(in local

    currency)

    Max.Salary(in local

    currency)

    Assembly Engineer Degree 2-3 yrs Carry out assembly, debugging and testing of automation andmodules/tool assembly and debugging. Install completedsystem or upgrade old system to current specs. Perform productinspection.

    2500 3800

    Test Engineer TechnicalDiploma/Degree

    1-2 yrs Evaluate, recommend & implement automated test tools &strategies. Write, implement & report status for system test cases.Analyse test cases & provide regular progress reports.

    2500 3500

    Site Supervisor Certicate/Diploma

    2-3 yrs Supervise work at construction site. Interpret building plans &organise projects. Implement regulations & codes of practice.Monitor compliance. Co-ordinate workers.

    2500 4000

    Safety Inspector SafetyCerticate/Diploma

    2-3 yrs Inspect machines, equipment & workplaces for safety issues.Implement work safety practices. Investigate & write reports.

    2200 3000

    Draughts Person Diploma/Degree

    1-3 yrs Prepare drawings, estimates & plans. Liaise with builders,contractors & government bodies.

    1800 2800

    Technician TechnicalDiploma

    1-2 yrs Assist engineers in research, design, manufacture, operation &maintenance.

    1500 2000

    Electrical Technician TechnicalDiploma

    1-3 yrs Involve in planning, design, maintenance & production. 1500 2500

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    RECRUITMENT | OUTSOURCING | CONSULTING

    MALAYSIA CORPORATE OFFICE

    Lot 12.01 12th Floor MCB Plaza

    6 Changkat Raja Chulan

    Kuala Lumpur 50200

    Tel: (60) 3 2072 1112

    Fax: (60) 3 2070 4360

    E-mail: [email protected]

    KUALA LUMPUR BRANCH

    Lot 13.02 13th Floor MCB Plaza6 Changkat Raja Chulan

    Kuala Lumpur 50200

    Tel: (60) 3 2078 8833

    Fax: (60) 3 2070 4740

    E-mail: [email protected]

    CALL CENTRE BRANCH

    Lot 17.01 17th Floor MCB Plaza

    6 Changkat Raja Chulan

    Kuala Lumpur 50200

    Tel: (60) 3 2072 9118

    Fax: (60) 3 2031 6887

    E-mail: [email protected]

    PETALING JAYA BRANCH

    Suite 1302 Level 13 PJ Tower

    Amcorp Trade Centre

    No. 18 Persiaran Barat

    46200 Petaling Jaya

    Tel: (60) 3 7956 4966

    Fax: (60) 3 7956 1592

    Email: [email protected]

    SUBANG JAYA BRANCH

    Suite 13A.03, Level 13A Menara SummitPersiaran Kewajipan USJ 1,

    47600 UEP Subang Jaya, Selangor

    Tel: (60) 3 8024 3988

    Fax: (60) 3 8024 3989

    Email: [email protected]

    JOHOR BAHRU BRANCH

    Suite 10.12 Level 10

    Johor Bahru City