making training more agile: the evolution of a competency-based online faculty certification program
TRANSCRIPT
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Making Training More Agile
The Evolution of a Competency-Based Online Faculty Certification Program
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SpeakersKaitlin WalshInstructional Designer/TechnologistAmerican International College@theotherkait
Jeremy AndersonManager of Academic ComputingAmerican International College
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About AIC
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Let’s Get Some DemographicsWhat is your position? Fac/Staff/AdminWhat is your experience with CBE and badges?Do you have a faculty certification process? Required?
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Version 1
Hybrid design• Teaching shell with
readings and activities• Learning shell optional• Focus on online pedagogy• 2 4-hour lab sessions
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Version 1.5
Fully Online• Need to “walk the walk”• Teaching shell revamped • Learning shell optional• Focus on online pedagogy• 6 weeks to complete• Cohort model
Alternate Route• Test on pedagogy• Portfolio of LMS work• Approx. 3 hours to
complete• Self-paced
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Take
2
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What was missing? Knowledge of Bb • “I know Blackboard” = “I used Blackboard as a student”• Doesn’t mean they know the instructor tools such as grading,
posting items or making a course available.• “But s/he’s very tech-savvy/good with technology”• Can work through pedagogy, but have no
understanding of how to navigate Blackboard.
?
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What was missing? AIC Policies• How to submit grades?• Where to send students for help?• What counts as attendance?
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Version 2: Three TracksBl
ackb
oard
and
Te
chno
logy
Ski
lls • Logging in • Adding Content• Communicating• Assessments• Grading &
FeedbackO
nlin
e an
d Bl
ende
d Pe
dago
gy• Getting to Know OL Environment
• Planning Your Course
• Building Presence/ Engagement
• Assessing, Grading, Feedback
AIC
Polic
ies
and
Proc
edur
es• Policies & Procedures
• Admin & Support Resources
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Tracking
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Still some problems…• Not everyone needs to develop a course• Stuck with sandboxes (plus checklists)• Still had alternative assignments to demonstrate
competency
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Take
3
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Two CoursesFa
cilita
ting
Onlin
e &
Blen
ded
Cour
ses• Technology Skills
• Online Pedagogy• AIC Policies
Deve
lopi
ng
Onlin
e &
Blen
ded
Cour
ses• Planning &
Organizing• Developing
Content, Activities, Assessments
• Putting It All Together
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Full Competency-Based
GoalsThe faculty member is comfortable using the LMS
Student Learning OutcomesThe faculty can navigate a course; The faculty can use basic course toolsCompetenciesThe faculty can locate Student Preview; The faculty can make a course available
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QuizzesHot Spots
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Sample Outcomes & CompetenciesIdentify & use common navigational and management functions
• Make a course available• Enter Student View• Turn on Edit Mode• Locate Course Tools
Select & use appropriate tools for communicating with students
• Send an Email• Create an Announcement• Send Announcement as
email• Launch live meeting
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Interactive ActivitiesCaptivate
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Sample Outcomes & CompetenciesInteract in discussion boards
• Locate Discussion Forum• Reply to Discussion Post• Grade discussion
Evaluate assignments & deliver feedback
• View student submission• Provide comments• Navigate My Grades
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Additional ActivitiesDiscussion Board
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Meant to be stackable• Once you have facilitating skills, just need to add
developing• Additional badges in the future• OER• ADA• QM • Advanced tech tools
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Meant to be repurposed• Help desk training• Student support• Program directors, admins
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Lessons Still Learning
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Experience makes it go quicker• Standardized what we were getting• Cut down on the chance that course was built by a
course builder, publisher cartridge, etc.• Ensured they had current Blackboard/course
development experience
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Improved Tier 1 Support from GAs/SWs/Help Desk
Faculty Certification Bb Badge*
Student Orientation Bb Badge
Blackboard Support
Certification
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Completion Rates Went Up!
0
10
20
30
40
50
60
Percent of Participants Who Completed the Course
Original Version Reboot Current Version
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Needed a signup mechanism
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Boosts in self-reported self-efficacy
Overall Live meeting platform Grade Center Creating community Policies to teach online Policies to communicate with students
0
10
20
30
40
50
60
70
80
90
100
Percent of participants who reported they were “very confident”
Version 2 Version 3
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Some drops in knowledge…• Available student supports• Available faculty supports
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Still not a ton of awareness about what badges are/are for
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Thank you!
Questions?