making it work...taking the frustration out of course reserves

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Making It Work… Taking the Frustration Out of Course Reserves June L. Power, MLIS Access Services/ Reference Librarian

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A presentation describing the course reserves system and the reserves request process for UNCP faculty. It has been given several times as part of the UNCP Teaching and Learning Center faculty development series.

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Page 1: Making it Work...Taking the Frustration Out of Course Reserves

Making It Work…Taking the Frustration Out of

Course Reserves

June L. Power, MLIS

Access Services/

Reference Librarian

Page 2: Making it Work...Taking the Frustration Out of Course Reserves

Aren’t Reserves just closed stacks?

• Reserves are more than just books and articles

• Electronic management system and reserves processing

Page 3: Making it Work...Taking the Frustration Out of Course Reserves

Why bother with reserves at all?

Copyright responsibility!!!

•Mary Livermore Library Reserves Copyright Policy

Image from http://resnet.ucsc.edu/besmart/

filesharing/filesharing.jpg

Page 4: Making it Work...Taking the Frustration Out of Course Reserves

What about BlackBoard?

Ares + Blackboard =

HARMONYImage from http://www.intuition.org/NewLogo.JPG

Page 5: Making it Work...Taking the Frustration Out of Course Reserves

Why switch systems?

• Request management added • Cloning classes• Faculty control over reserves

improved• Student access easier• System provides better

communication between library departments

• Better statistics

Page 6: Making it Work...Taking the Frustration Out of Course Reserves

What are the benefits to faculty of request management?

• Improved tracking of submitted requests

• Improved communication with faculty regarding reserve requests

• Ability for multiple staff persons to work on requests

• No lost paperwork!

Page 7: Making it Work...Taking the Frustration Out of Course Reserves

Increased Faculty Control of Reserves

• Control visibility dates of reserve materials

• Submit reserve items for upcoming semesters in advance

• See which reserve items students have accessed and by how many students

• Delegate reserve submissions to proxy users

• Student view

Page 8: Making it Work...Taking the Frustration Out of Course Reserves

Cloning Classes

• All items or selected items

• No more filling out reserve forms for the same material semester after semester!

Page 9: Making it Work...Taking the Frustration Out of Course Reserves

Student Access

• Students control own access

• Students access all classes from one main menu

• Hot links

Page 10: Making it Work...Taking the Frustration Out of Course Reserves

What do other library departments have to do with it?

• Document Delivery – short-term solution

• Acquisitions/Collection Development – long-term solution

Page 11: Making it Work...Taking the Frustration Out of Course Reserves

Course Reserve Statistics?•To improve library services

•For accreditation – e.g. upcoming SACSImage from http://customersrock.files.wordpress.com/2007/03/customer-service.jpg

Page 12: Making it Work...Taking the Frustration Out of Course Reserves

Questions?

• Q&A - What do you still want to know about library course reserves?

• Send questions anytime to [email protected] or call ext. 6516.

Page 13: Making it Work...Taking the Frustration Out of Course Reserves

Need more copyright information?

• If you have any lingering copyright questions, please attend the March 31st copyright presentation sponsored by the Teaching and Learning Center.

Page 14: Making it Work...Taking the Frustration Out of Course Reserves

Thank you!

You can reach me at:[email protected] or910.521.6369

Have a nice day!!!

Image from http://robinlee.typepad.com/i_was_just_thinking_/

images/2007/11/16/oneinami_3.jpg