make your connection vermont relay · attending the vermont maturity 50+ expo held at the sheraton...
TRANSCRIPT
Vermont Relay and Vermont Center for the Deaf and Hard of Hearing (VCDHH) once again attended the Vermont Busi-ness and Industry Expo in Burl-ington on May 25. Approximately 1,000 consumers walked through the aisles of the Sheraton Hotel Conference Center to visit exhib-itor booths and learn about each business.
Industries ranged from payroll services to bath fitters to ice cream retailers like Ben and Jerry’s. Infor-mation about the Vermont Relay
services in addition to VCDHH’s program was shared along with giveaways, including BPA-free water bottles and reusable bags carrying the Vermont Relay logo.
Given the expo’s success every year, Vermont Relay and VCDHH will continue to participate in upcoming years.
To have Vermont Relay at your event or to arrange a Vermont Relay presen-tation and/or demonstration, e-mail [email protected], call (888) 254-3323 ext. 549 TTY/Voice, or visit www.vermontrelay.com.
Vermont Relay
Vermont Business and Industry Expo is a success
Make your connection...
V E R M O N T T E L E C O M M U N I C A T I O N S R E L A Y S E R V I C E
S u m m e r 2 0 1 1
www.vermontrelay.com
Vermont Relay is pleased to welcome Patrick Harris, who is helping get the word out to Vermonters about the different relay services Vermont Relay offers.
Patrick is a staff member at Vermont Center for the Deaf and Hard of Hearing (VCDHH), located in Brat-tleboro. He joins Jorika Stockwell, also of VCDHH, who manages the Vermont Telecommunication Equipment Distribution Program (VTEDP).
Both Patrick and Jorika are available for presen-tations and demonstrations about relay services and
adaptive telephone equipment throughout the state. They also provide individual training on how to use new adaptive telephone equipment and presenta-tions to large groups. Please call and give them an excuse to get out of the office this summer!
To arrange a training or presentation, e-mail [email protected] or call (888) 254-3323 ext. 549 TTY/Voice or (866) 327-2640 Videophone.
VTEDP welcomes Patrick Harris
VTEDP Mission:To provide FREE adaptive telephone
equipment to income-qualified Vermonters with disabilities
Vermont Relay:711(800) 253-0191 TTY(800) 253-0195 Voice(800) 253-8260 VCO(800) 243-2823 CapTel(800) 253-0191 HCO(877) 253-0446 STS
Contact Customer Service(800) 676-3777 TTY/Voice
Contact Vermont Relay:[email protected](860) 243-0351 Voice
Visit our website!www.vermontrelay.com
Vermont Relay
Vermont Telecommunications Relay34 Jerome Avenue, Suite 220 Bloomfield, CT 06002www.vermontrelay.com
The Vermont Department of Public Service (DPS) would like to hear from you. We’d like to know how well the Vermont Tele-communications Relay Service (VTRS) is working for deaf, hard of hearing and speech-disabled Vermonters, as well as the hearing community.
We want to learn about your experi-ences using VTRS, what you like, what you don’t like, and how the service could be improved. For example, if you have called someone using the relay service and were hung up on, we’d like to know
about it. If you’re having problems with your CapTel phone or service, please let us know. If you have posi-tive things to say about VTRS, we’d
like to know about that, too. To share feedback, please contact the
DPS Consumer Affairs & Public Infor-mation (CAPI) Division at:
(800) 734-8390 TTY (800) 622-4496 Voice [email protected]
For more information about Vermont Relay, visit www.vermontrelay.com.
We’re looking for your feedback!
PRESORTEDFIRST CLASS MAIL
US POSTAGE
PAIDKANSAS CITY, MOPERMIT NO. 255
gs_11-14023_Nsltr.indd 1 6/27/11 9:47 AM
3Make your connection...
By Amber Fulcher
The Vermont Assistive Technology Program (VATP), part of Vocational Rehabilitation Vermont, implements the Federal Assistive Technology Act by making assis-tive technology accessible to as many Vermonters with disabilities as possible. Assistive technology includes an array of tools to support individuals in achieving and maintaining greater independence. Both low-technology and high-technology devices, such as adapted utensils, switch-activated appliances, screen enlargers, and even applications for communicating via Sprint wireless devices, are just a sampling of the available technologies.
VATP offers:• Assistive technology information and assistance,
including guidance and information about de-vices, services, vendors, funding and referrals to other programs and agencies.
• Hands-on demonstrations of assistive technol-ogy for living independently, such as accessing computers and other information technology, hearing, seeing, communicating, learning, play-ing and recreating, responding to emergencies, and controlling one’s environment.
• Short term loan of assistive technology equip-ment for Vermonters to test at work, home, school, and in the community.
• Public awareness activities to help inform Ver-monters about assistive technology and its appli-cations.
• Technical assistance in selecting and implement-ing appropriate assistive technology equipment, practices programs and policies for agencies, businesses, schools and other organizations.
• Training and specialized workshops on specific assistive technology devices and software for ed-ucational, rehabilitation, and other profession-als.
• Advocacy and information related to individu-als’ and families’ rights to assistive technology services.
• Assistive Technology Reuse Project to help max-imize the availability and affordability of assis-tive technology for Vermonters and extend the useful life of AT devices. Visit www.getATstuff.com and click on Get AT Stuff/School Swap.
An overview: Vermont Assistive Technology Program
ATP’s Dan Gilman and Francine Faucher review available assistive technology equipment.
Vermont Assistive Technology Program
Waterbury Office, Tryout Center103 S. Main St., Weeks Bdg.Waterbury, VT 05671-2305(802) 241-2620 Voice(802) 241-1464 TTY(802) 241-2174 [email protected]
Rutland Tryout Center190 ASA Bloomer Bdg.Rutland, VT 05701(802) 786-5936 Voice(802) 786-5078 [email protected]
Randolph Tryout CenterP.O. Box 85Randolph, VT 05060(802) 595-2831 Voice(802) 241-2174 [email protected]
Burlington Tryout CenterCtr. on Disability & Community InclusionUniv. of VT Trinity Campus208 Colchester Ave.Mann Hall 3rd Flr.(802) 656-4031 Voice(802) 656-1357 [email protected]
www.atp.vermont.gov (800) 750-6355 (Vermont toll-free, Voice) [email protected]
2 VTRS
By Sunni Eriksen
The Department of Public Service has estab-lished a Vermont Telecommunications Relay Service Advisory Council composed of the following members: one Department of Public Service representative, one Department of Disabilities, Aging, and Independent Living repre-sentative, two deaf community representatives, one hard of hearing impaired or speech impaired community member, one Fairpoint representative, and one Sprint representative. Fairpoint provides local exchange service within the state, and Sprint provides telecommunications relay services in the state. This advisory council is comprised of all new members, since the former members’ terms expired.
The council met for the first time on Jan. 25, and the second quarterly meeting was on April 22. Both meetings were very productive.
For more information on the council and/or meetings, e-mail [email protected] or call (802) 828-3081.
DPS establishes VTRSAdvisory Council
Vermonters may have noticed Vermont Relay’s advertise-ment in publications throughout the state this past year.
Vermont Relay’s Michelle Sangster is making every effort to make sure that relay users’ voices are heard in every corner of the state. The advertisement appeared in publi-
cations such as Vermont Maturity, Newcomers Guide, Williston Resource Directory, Vermont Business Magazine, Charlotte Citizen, and My Teen Magazine.
There were also a few other publications interested in publishing the ad, and Vermont Relay determined what publications to print the advertisement in based on the return on investment of each publication.
Vermonters may have noticed Vermont Relay’s advertisement in publications throughout the state this past year.
Michelle Sangster is making every effort to make sure that relay users’ voices are heard in every corner of the state.
Are you tired of saying
“What?” while on the phone?
Try free Vermont Relay
Captioned Telephone Service
* CapTel users are responsible for their own long distance
charges.
Although CapTel can be used for emergency calling, such emergency
calling may not function the same as traditional 911/E911 services.
By using CapTel for emergency calling, you agree that Sprint is not re-
sponsible for any damages resulting from errors, defects, malfunctions,
interruptions or failures in accessing or attempting to access emergency
services through CapTel; whether caused by the negligence of Sprint or
otherwise. Sprint reserves the right to modify, extend or cancel offers at
any time without notice. Other restrictions apply. For details, see www.
sprint800.com. ©2010 Sprint. Sprint and logos are trademarks of Sprint.
CapTel is a registered trademark of Ultratec, Inc. Other registration marks
are the property of their respective owners.
www.vermontrelay.com
Free* Captioned Telephone (CapTel®) Service by Vermont Relay
enables individuals with hearing loss to read what their caller says,
while they speak and listen on the telephone.
Vermont Relay CapTel® Service:
n24-hour service is offered at no cost to users*
nSpanish Captioning is available for
Spanish-to-Spanish calls
- Hours are from
8 am to 12 midnight EST
The CapTel® 800 telephone:
nhas a large 5” screen with
easy-to-read display
nhas a volume control
(up to 40dB) and it is easy
to adjust during a call
nfunctions as a regular
telephone and can be
used by everyone
Website: nwww.vermontrelay.com
How to get a CapTel® 800
nTo apply for a free** CapTel® 800
telephone through the Vermont
Telecommunications Equipment
Distribution Program, contact
- (888) 254-3323 ext. 549 (Voice/TTY)
- www.vtedp.org
nFor more information:
contact Michelle Sangster
- (860) 243-0351
** Dependent on income level –
please call to find out if you are
qualified to get a free CapTel phone.
Vermont Relay ad appears in publications
VTRS and VCDHH attend Vermont Maturity 50+ Expo
Vermont Relay’s Michelle Sangster and VCDHH’s Jorika Stockwell had the pleasure of attending the Vermont Maturity 50+ Expo held at the Sheraton Hotel in Burlington on Jan. 28.
Vermont Maturity, a magazine for Vermonters aged 50 or older, hosted the expo on two floors, and had more than 90 exhibitors. Exhibitors ranged from home care to jewelry to financial services. Many customers stopped by the Vermont Relay and VCDHH booth to ask questions and even to pay compliments. It was great to meet potential customers who could greatly benefit from VTRS and to spread awareness about the programs and services.
To learn more about the array of services that Vermont Relay offers, check
www.vermontrelay.com.
gs_11-14023_Nsltr.indd 2 6/27/11 9:47 AM
3Make your connection...
By Amber Fulcher
The Vermont Assistive Technology Program (VATP), part of Vocational Rehabilitation Vermont, implements the Federal Assistive Technology Act by making assis-tive technology accessible to as many Vermonters with disabilities as possible. Assistive technology includes an array of tools to support individuals in achieving and maintaining greater independence. Both low-technology and high-technology devices, such as adapted utensils, switch-activated appliances, screen enlargers, and even applications for communicating via Sprint wireless devices, are just a sampling of the available technologies.
VATP offers:• Assistive technology information and assistance,
including guidance and information about de-vices, services, vendors, funding and referrals to other programs and agencies.
• Hands-on demonstrations of assistive technol-ogy for living independently, such as accessing computers and other information technology, hearing, seeing, communicating, learning, play-ing and recreating, responding to emergencies, and controlling one’s environment.
• Short term loan of assistive technology equip-ment for Vermonters to test at work, home, school, and in the community.
• Public awareness activities to help inform Ver-monters about assistive technology and its appli-cations.
• Technical assistance in selecting and implement-ing appropriate assistive technology equipment, practices programs and policies for agencies, businesses, schools and other organizations.
• Training and specialized workshops on specific assistive technology devices and software for ed-ucational, rehabilitation, and other profession-als.
• Advocacy and information related to individu-als’ and families’ rights to assistive technology services.
• Assistive Technology Reuse Project to help max-imize the availability and affordability of assis-tive technology for Vermonters and extend the useful life of AT devices. Visit www.getATstuff.com and click on Get AT Stuff/School Swap.
An overview: Vermont Assistive Technology Program
ATP’s Dan Gilman and Francine Faucher review available assistive technology equipment.
Vermont Assistive Technology Program
Waterbury Office, Tryout Center103 S. Main St., Weeks Bdg.Waterbury, VT 05671-2305(802) 241-2620 Voice(802) 241-1464 TTY(802) 241-2174 [email protected]
Rutland Tryout Center190 ASA Bloomer Bdg.Rutland, VT 05701(802) 786-5936 Voice(802) 786-5078 [email protected]
Randolph Tryout CenterP.O. Box 85Randolph, VT 05060(802) 595-2831 Voice(802) 241-2174 [email protected]
Burlington Tryout CenterCtr. on Disability & Community InclusionUniv. of VT Trinity Campus208 Colchester Ave.Mann Hall 3rd Flr.(802) 656-4031 Voice(802) 656-1357 [email protected]
www.atp.vermont.gov (800) 750-6355 (Vermont toll-free, Voice) [email protected]
2 VTRS
By Sunni Eriksen
The Department of Public Service has estab-lished a Vermont Telecommunications Relay Service Advisory Council composed of the following members: one Department of Public Service representative, one Department of Disabilities, Aging, and Independent Living repre-sentative, two deaf community representatives, one hard of hearing impaired or speech impaired community member, one Fairpoint representative, and one Sprint representative. Fairpoint provides local exchange service within the state, and Sprint provides telecommunications relay services in the state. This advisory council is comprised of all new members, since the former members’ terms expired.
The council met for the first time on Jan. 25, and the second quarterly meeting was on April 22. Both meetings were very productive.
For more information on the council and/or meetings, e-mail [email protected] or call (802) 828-3081.
DPS establishes VTRSAdvisory Council
Vermonters may have noticed Vermont Relay’s advertise-ment in publications throughout the state this past year.
Vermont Relay’s Michelle Sangster is making every effort to make sure that relay users’ voices are heard in every corner of the state. The advertisement appeared in publi-
cations such as Vermont Maturity, Newcomers Guide, Williston Resource Directory, Vermont Business Magazine, Charlotte Citizen, and My Teen Magazine.
There were also a few other publications interested in publishing the ad, and Vermont Relay determined what publications to print the advertisement in based on the return on investment of each publication.
Vermonters may have noticed Vermont Relay’s advertisement in publications throughout the state this past year.
Michelle Sangster is making every effort to make sure that relay users’ voices are heard in every corner of the state.
Are you tired of saying
“What?” while on the phone?
Try free Vermont Relay
Captioned Telephone Service
* CapTel users are responsible for their own long distance
charges.
Although CapTel can be used for emergency calling, such emergency
calling may not function the same as traditional 911/E911 services.
By using CapTel for emergency calling, you agree that Sprint is not re-
sponsible for any damages resulting from errors, defects, malfunctions,
interruptions or failures in accessing or attempting to access emergency
services through CapTel; whether caused by the negligence of Sprint or
otherwise. Sprint reserves the right to modify, extend or cancel offers at
any time without notice. Other restrictions apply. For details, see www.
sprint800.com. ©2010 Sprint. Sprint and logos are trademarks of Sprint.
CapTel is a registered trademark of Ultratec, Inc. Other registration marks
are the property of their respective owners.
www.vermontrelay.com
Free* Captioned Telephone (CapTel®) Service by Vermont Relay
enables individuals with hearing loss to read what their caller says,
while they speak and listen on the telephone.
Vermont Relay CapTel® Service:
n24-hour service is offered at no cost to users*
nSpanish Captioning is available for
Spanish-to-Spanish calls
- Hours are from
8 am to 12 midnight EST
The CapTel® 800 telephone:
nhas a large 5” screen with
easy-to-read display
nhas a volume control
(up to 40dB) and it is easy
to adjust during a call
nfunctions as a regular
telephone and can be
used by everyone
Website: nwww.vermontrelay.com
How to get a CapTel® 800
nTo apply for a free** CapTel® 800
telephone through the Vermont
Telecommunications Equipment
Distribution Program, contact
- (888) 254-3323 ext. 549 (Voice/TTY)
- www.vtedp.org
nFor more information:
contact Michelle Sangster
- (860) 243-0351
** Dependent on income level –
please call to find out if you are
qualified to get a free CapTel phone.
Vermont Relay ad appears in publications
VTRS and VCDHH attend Vermont Maturity 50+ Expo
Vermont Relay’s Michelle Sangster and VCDHH’s Jorika Stockwell had the pleasure of attending the Vermont Maturity 50+ Expo held at the Sheraton Hotel in Burlington on Jan. 28.
Vermont Maturity, a magazine for Vermonters aged 50 or older, hosted the expo on two floors, and had more than 90 exhibitors. Exhibitors ranged from home care to jewelry to financial services. Many customers stopped by the Vermont Relay and VCDHH booth to ask questions and even to pay compliments. It was great to meet potential customers who could greatly benefit from VTRS and to spread awareness about the programs and services.
To learn more about the array of services that Vermont Relay offers, check
www.vermontrelay.com.
gs_11-14023_Nsltr.indd 2 6/27/11 9:47 AM
Vermont Relay and Vermont Center for the Deaf and Hard of Hearing (VCDHH) once again attended the Vermont Busi-ness and Industry Expo in Burl-ington on May 25. Approximately 1,000 consumers walked through the aisles of the Sheraton Hotel Conference Center to visit exhib-itor booths and learn about each business.
Industries ranged from payroll services to bath fitters to ice cream retailers like Ben and Jerry’s. Infor-mation about the Vermont Relay
services in addition to VCDHH’s program was shared along with giveaways, including BPA-free water bottles and reusable bags carrying the Vermont Relay logo.
Given the expo’s success every year, Vermont Relay and VCDHH will continue to participate in upcoming years.
To have Vermont Relay at your event or to arrange a Vermont Relay presen-tation and/or demonstration, e-mail [email protected], call (888) 254-3323 ext. 549 TTY/Voice, or visit www.vermontrelay.com.
Vermont Relay
Vermont Business and Industry Expo is a success
Make your connection...
V E R M O N T T E L E C O M M U N I C A T I O N S R E L A Y S E R V I C E
S u m m e r 2 0 1 1
www.vermontrelay.com
Vermont Relay is pleased to welcome Patrick Harris, who is helping get the word out to Vermonters about the different relay services Vermont Relay offers.
Patrick is a staff member at Vermont Center for the Deaf and Hard of Hearing (VCDHH), located in Brat-tleboro. He joins Jorika Stockwell, also of VCDHH, who manages the Vermont Telecommunication Equipment Distribution Program (VTEDP).
Both Patrick and Jorika are available for presen-tations and demonstrations about relay services and
adaptive telephone equipment throughout the state. They also provide individual training on how to use new adaptive telephone equipment and presenta-tions to large groups. Please call and give them an excuse to get out of the office this summer!
To arrange a training or presentation, e-mail [email protected] or call (888) 254-3323 ext. 549 TTY/Voice or (866) 327-2640 Videophone.
VTEDP welcomes Patrick Harris
VTEDP Mission:To provide FREE adaptive telephone
equipment to income-qualified Vermonters with disabilities
Vermont Relay:711(800) 253-0191 TTY(800) 253-0195 Voice(800) 253-8260 VCO(800) 243-2823 CapTel(800) 253-0191 HCO(877) 253-0446 STS
Contact Customer Service(800) 676-3777 TTY/Voice
Contact Vermont Relay:[email protected](860) 243-0351 Voice
Visit our website!www.vermontrelay.com
Vermont Relay
Vermont Telecommunications Relay34 Jerome Avenue, Suite 220 Bloomfield, CT 06002www.vermontrelay.com
The Vermont Department of Public Service (DPS) would like to hear from you. We’d like to know how well the Vermont Tele-communications Relay Service (VTRS) is working for deaf, hard of hearing and speech-disabled Vermonters, as well as the hearing community.
We want to learn about your experi-ences using VTRS, what you like, what you don’t like, and how the service could be improved. For example, if you have called someone using the relay service and were hung up on, we’d like to know
about it. If you’re having problems with your CapTel phone or service, please let us know. If you have posi-tive things to say about VTRS, we’d
like to know about that, too. To share feedback, please contact the
DPS Consumer Affairs & Public Infor-mation (CAPI) Division at:
(800) 734-8390 TTY (800) 622-4496 Voice [email protected]
For more information about Vermont Relay, visit www.vermontrelay.com.
We’re looking for your feedback!
PRESORTEDFIRST CLASS MAIL
US POSTAGE
PAIDKANSAS CITY, MOPERMIT NO. 255
gs_11-14023_Nsltr.indd 1 6/27/11 9:47 AM