maintaining star quality

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Maintaining STAR Quality Strengtheni ng M

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Maintaining STAR Quality. Strengthening. M. AGENDA Introductions Recertification Deficiencies Review VPP Benefits & Principles Breakout Sessions Developing a Strategy. M. Introductions Name Company Star Status Union / Non-union Next Certification (months) - PowerPoint PPT Presentation

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Page 1: Maintaining STAR  Quality

MaintainingSTAR QualityStrengthening

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Page 2: Maintaining STAR  Quality

AGENDA Introductions Recertification Deficiencies Review VPP Benefits & Principles Breakout Sessions Developing a Strategy

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Page 3: Maintaining STAR  Quality

Introductions Name Company Star Status Union / Non-union Next Certification (months) What is your key take-a-way?

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Note: This is an interactive session!

Page 4: Maintaining STAR  Quality

What is VPP STAR?A program that recognizes worksites

that have achieved & are maintaining

excellence in worker safety & health protection through

cooperation with & among labor, management, & government

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Page 5: Maintaining STAR  Quality

Are we Maintaining?• Since last certification have you

seen:– Roller Coaster performance– Change in management– Expansion– Reduction in Force (RIF)– Loss of focus– Economic impact– Lost momentum

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Page 6: Maintaining STAR  Quality

What is OSHA seeing!

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Page 7: Maintaining STAR  Quality

Management Commitment

(Recertification findings)• Change of management personnel??

• Redirection of priorities (production vs. safety)

• Less time spent on Safety/VPP• Less resources for safety ($$)• Less management

knowledgeable about safety & health/ VPP process

• New company owners, do they care?

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Page 8: Maintaining STAR  Quality

Employee Involvement (Recertification findings)

• Less employees involved in all aspect of VPP evaluation (open to close!)

• There must be 3 meaningful ways for employees to participate– If you eliminate one means of participation, you must

come up with another

• New employees not knowledgeable of VPP or elements

• LTA follow-up with employee suggestions or reports of hazards

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Page 9: Maintaining STAR  Quality

Worksite Analysis(Recertification findings)

• Site no longer performs monthly inspections or ensures a quarterly coverage of entire site.

• New equipment, process or chemicals and no new IH sampling

• New process no JSA/JHA• New equipment and no specific LOTO

procedures• Analyze new equipment for safety

prior to purchase (ie- machine guarding)

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Page 10: Maintaining STAR  Quality

Hazard Prevention and Control (Recertification

findings)• Site not following the hierarchy

of controls• Emergency drills not held

annually• First Aid/CPR responders must

be on all shifts• Inadequate contractor safety

programM

Page 11: Maintaining STAR  Quality

Safety & Health Training (Recertification findings)

• Inadequate training for new hires

• Inadequate training for temporary employees

• Lack of Knowledge of VPP• Lack of hazard recognition skills

as evidenced by numerous hazards noted on walkthroughs

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Page 12: Maintaining STAR  Quality

Again, Are we Maintaining?

• Since last certification have you seen:– Roller Coaster performance– Change in management– Expansion– Reduction in Force (RIF)– Loss of focus– Economic impact– Lost momentum

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Page 13: Maintaining STAR  Quality

What are we going to do?

Get Back to Basics!You did it before!

Courage & ConvictionMotivate, Inspire,

BelieveIntegrity, Honesty

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Accountability

Page 14: Maintaining STAR  Quality

Why VPP?• Creates Effective Management Tools

– process to incorporate safety at facilities• Strengthens Cooperative Relationships

– networking between facilities and OSHA• Increases Networking Resources

• Works Toward Enhancing Labor &

Management Relations– improves dialogue

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Page 15: Maintaining STAR  Quality

Who Benefits?• Workers – fewer injuries/illnesses/lost

restricted cases, safer work environment• Unions – labor management cooperation

sets tone for improved cooperation in other areas

• Employers – lower work related cost, increased moral and productivity

• Industry – partnership with employees & OSHA

• OSHA – establish cooperative relationships,

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Page 16: Maintaining STAR  Quality

VPP Principles• Voluntarism • Cooperation• A Management System Approach • Model Worksites for Safety & Health

• Continuous Improvement • Employee and Employer Rights

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Page 17: Maintaining STAR  Quality

Categories of Participation• Star Programs –

are self-sufficient in identifying & controlling workplace hazards

• Merit Programs – show willingness, commitment & ability toachieve site-specific goals

• Star Demonstration Programs – show star quality safety & health management systems that differs from the VPP module

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Page 18: Maintaining STAR  Quality

It has been observed at the OSHA VPP sites

that developing strong safety cultures have

the single greatest impact on Accident Reduction

It is for this single reason that developing these cultures should be top priority for

all Managers and Supervisors

Why a strong Safety Culture?

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Page 19: Maintaining STAR  Quality

Have you conducted any Culture scans?

This will tell you what you already know.. And what you may not know…

Why a strong Safety Culture?

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Page 20: Maintaining STAR  Quality

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Page 21: Maintaining STAR  Quality

Breakout Sessions

Page 22: Maintaining STAR  Quality

• Management Leadership & Employee Involvement• Worksite Analysis• Hazard Prevention & Control• Safety & Health training

Four Elements of VPP

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Page 23: Maintaining STAR  Quality

Management Leadership

Name some items you can use

as a measurement tool to determine how you are doing

on management leadership

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Page 24: Maintaining STAR  Quality

How many ways can you get your employees involved in

VPP?

How do you measure your level of employee involvement?

Employee Involvement

Page 25: Maintaining STAR  Quality

How many ways can you get your employees involved in

VPP?

How do you measure your level of employee involvement?

Employee Involvement

Page 26: Maintaining STAR  Quality

Worksite Analysis

How many different wayscan you conduct worksite

analysis?What tools do you have to

measure the effectiveness of your worksite systems &

activities?M

Page 27: Maintaining STAR  Quality

Hazard Prevention and Control

Name some items you can use as a measurement tool

to determine how well you are preventing, eliminating,

controlling hazards at your facility

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Page 28: Maintaining STAR  Quality

Safety & Health Training

What training techniques are you using and are they

working?What can you do better in

the overall training process?How can you measure your training success?

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Page 29: Maintaining STAR  Quality

Breakout Sessions

Reports

Page 30: Maintaining STAR  Quality

Management Leadership

Name some items you can use

as a measurement tool to determine how you are doing

on management leadership

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Page 31: Maintaining STAR  Quality

Management Leadership

• Establish communication • Maintaining a written system

• Identifying roles responsibilities• Accountability• Providing Resources • Setting an Example • Provide safety & health protection• Conducting system evaluations• Training

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Page 32: Maintaining STAR  Quality

Good Management Leadership

HAS:• Commitment at all levels• Leading by example• Clear goals and objectives• Hold reports accountable• Provide adequate resources• Reality of work activities

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Page 33: Maintaining STAR  Quality

How many ways can you get your employees involved in

VPP?

How do you measure your level of employee involvement?

Employee Involvement

Page 34: Maintaining STAR  Quality

Employee Involvement

• Right to notify & being involved in the solution• Safety & Health training of other employees• Analysis of job/process hazards • Participating in audits• Ad hoc S&H problem-solving groups. • Employee improvement suggestion programs• Safety observers • Attending OSHA conferences

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Page 35: Maintaining STAR  Quality

Worksite Analysis

How many different wayscan you conduct worksite

analysis?What tools do you have to

measure the effectiveness of your worksite systems &

activities?M

Page 36: Maintaining STAR  Quality

Worksite Analysis

• Results of site inspections• Number & type of employees • Suggestions and complaints• Industrial hygiene monitoring• Medical surveillance results• Minutes of Safety and Health meetings• Accident & near-miss reporting& • Incident investigations• Written Safety practices

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Page 37: Maintaining STAR  Quality

Hazard Prevention and Control

Name some items you can use as a measurement tool

to determine how well you are preventing, eliminating,

controlling hazards at your facility

Page 38: Maintaining STAR  Quality

Hazard Prevention and Control

• Follow-up data on site inspections• Tracking safety • Employee suggestions, complaints, etc

• Results from IH monitoring & medical • Results in incident investigations• Near miss / injury reporting follow-up• Review of job hazard analyses• Review of written safety / policy procedures

• Hazard Assessments M

Page 39: Maintaining STAR  Quality

Safety & Health Training

What training techniques are you using and are they

working?What can you do better in

the overall training process?How can you measure your training success?

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Page 40: Maintaining STAR  Quality

Safety & Health Training

• New employee training documentation• Knowledge verification process• Group or shift safety meeting minutes• Accurate employee training records• Effective Safety & Health procedures training• Personal Protective Equipment training• Qualified train the trainers

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Page 41: Maintaining STAR  Quality

Developing your Strategy

Page 42: Maintaining STAR  Quality

Developing Your Strategy

Do your own audit or call a mentor!•Build a reporting tracking system

– Access or sequel database– include all safety & health information• Capture everything

– site inspections, incidents, audits, etc.. – employee recommendations

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Page 43: Maintaining STAR  Quality

Developing Your Strategy

•Mentoring (What is it, who do I call?)• When do you call OSHA for a recertification date

•Can I ask who is coming? •I heard there were changes to the

audit?Back to Basics!

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Page 44: Maintaining STAR  Quality

Developing Your Strategy

• Take a day to analyze• Create reports to include

– Communicate your findings..– Teach others– Create action plans from the data– Trending data by department, type etc..

Here is my example..

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Page 45: Maintaining STAR  Quality

Working A

lone

No Permits

invo

lved

No PJHA

Day Shift

Week D

ay

Start u

p

No Proce

dure /LTA

Routine T

ask

No Superviso

r invo

lved

No BBS O

bserva

tion

0

2

4

6

8

10

12

14

16

13

16 16

11 11 11

16

11

1516

Conditions at time of Injury#

of In

jurie

s

7 LTA

9 No Proc

Note: Data taken from injury reports & interviewsM

Page 46: Maintaining STAR  Quality

Experience

1-3 years 4 - 5 years 6 - 10 years0%

10%

20%

30%

40%

50%

60%

70%Time in Position

Time in Posistion Polynomial (Time in Posistion)

Accident Rate

Page 47: Maintaining STAR  Quality

TASK FAMILIARIZATION

Concern

Knowledgeand skills

HazardRecognitionand Response Rookie Veteran

Stage 1

Anxiety

Stage 2

MaximumHazard Recognition

and Response

Stage 3

Habituation

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Page 48: Maintaining STAR  Quality

Developing Your Strategy

• Capture significant changes• Train a core group of VPP “experts”• Conduct annual self evaluation• Use OSHA on site review process• Evaluations performance based• Be visible & accessible to employees• Attend OSHA Conferences & share• Educate your employees on VPP • Create a timeline M

Page 49: Maintaining STAR  Quality

Onsite Review

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• Interviews• Site walk down• Documentation review

• Lunch Time• 90 Day items• Daily open and close

Page 50: Maintaining STAR  Quality

Summary of Strategy

• Maintain documentation• Build a tracking system • Establish systems for data collection

• Train a team on VPP “experts”• Use your onsite annual evaluation• Educate your employees• Don’t forget the transfers

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Page 51: Maintaining STAR  Quality

"There can be no work more rewarding and no job more

fulfilling than helping to protect the lives and well-being of the working men and women who

keep our nation strong. We can make a difference and we will."

John L. Henshaw, Assistant Secretary of Labor for Occupational Safety and

Health M

Page 52: Maintaining STAR  Quality

The key to your success is

• Networking• Using Best Practices• Courage to try new things• Truly believing• Relentless attitude• OSHA & VPPPA & Partnerships

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Page 53: Maintaining STAR  Quality

MaintainingSTAR QualityStrengthening

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