maintaining star quality m. agenda introductions introductions recertification deficiencies...

MaintainingSTAR QualityMaintainingSTAR Quality

Strengthening

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AGENDA

Introductions Recertification Deficiencies Review VPP Benefits & Principles Breakout Sessions Developing a Strategy

AGENDA

Introductions Recertification Deficiencies Review VPP Benefits & Principles Breakout Sessions Developing a Strategy

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Introductions Name Company Star Status Union / Non-union Next Certification (months) What is your key take-a-way?

Introductions Name Company Star Status Union / Non-union Next Certification (months) What is your key take-a-way?

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Note: This is an interactive session!

What is VPP STAR?A program that recognizes worksites

that have achieved &

are maintaining

excellence in worker safety & health protection through

cooperation with & among labor, management, & government

What is VPP STAR?A program that recognizes worksites

that have achieved &

are maintaining

excellence in worker safety & health protection through

cooperation with & among labor, management, & government

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Are we Maintaining?

• Since last certification have you seen:– Roller Coaster performance– Change in management– Expansion– Reduction in Force (RIF)– Loss of focus– Economic impact– Lost momentum

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What is OSHA seeing!

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Management Commitment

(Recertification findings)• Change of management personnel??

• Redirection of priorities (production vs. safety)

• Less time spent on Safety/VPP• Less resources for safety ($$)• Less management

knowledgeable about safety & health/ VPP process

• New company owners, do they care?

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Employee Involvement (Recertification findings)

• Less employees involved in all aspect of VPP evaluation (open to close!)

• There must be 3 meaningful ways for employees to participate– If you eliminate one means of participation, you must

come up with another

• New employees not knowledgeable of VPP or elements

• LTA follow-up with employee suggestions or reports of hazards

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Worksite Analysis(Recertification findings)

• Site no longer performs monthly inspections or ensures a quarterly coverage of entire site.

• New equipment, process or chemicals and no new IH sampling

• New process no JSA/JHA• New equipment and no specific LOTO

procedures• Analyze new equipment for safety

prior to purchase (ie- machine guarding)

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Hazard Prevention and Control (Recertification

findings)• Site not following the hierarchy

of controls• Emergency drills not held

annually• First Aid/CPR responders must

be on all shifts• Inadequate contractor safety

programM

Safety & Health Training (Recertification findings)

• Inadequate training for new hires

• Inadequate training for temporary employees

• Lack of Knowledge of VPP• Lack of hazard recognition skills

as evidenced by numerous hazards noted on walkthroughs

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Again, Are we Maintaining?

• Since last certification have you seen:– Roller Coaster performance– Change in management– Expansion– Reduction in Force (RIF)– Loss of focus– Economic impact– Lost momentum

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What are we going to do?

Get Back to Basics!

You did it before!

Courage & ConvictionMotivate, Inspire,

BelieveIntegrity, Honesty

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Accountability

Why VPP?Why VPP?• Creates Effective Management Tools

– process to incorporate safety at facilities

• Strengthens Cooperative Relationships

– networking between facilities and OSHA

• Increases Networking Resources

• Works Toward Enhancing Labor &

Management Relations– improves dialogue

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Who Benefits?Who Benefits?• Workers – fewer injuries/illnesses/lost

restricted cases, safer work environment

• Unions – labor management cooperation sets tone for improved cooperation in other areas

• Employers – lower work related cost, increased moral and productivity

• Industry – partnership with employees & OSHA

• OSHA – establish cooperative relationships,

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VPP PrinciplesVPP Principles• Voluntarism • Cooperation• A Management System Approach • Model Worksites for Safety & Health

• Continuous Improvement • Employee and Employer Rights

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Categories of ParticipationCategories of Participation• Star Programs –

are self-sufficient in identifying & controlling workplace hazards

• Merit Programs – show willingness, commitment & ability toachieve site-specific goals

• Star Demonstration Programs – show star quality safety & health management systems that differs from the VPP module

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It has been observed at the OSHA VPP sites

that developing strong safety cultures have

the single greatest impact on Accident Reduction

It is for this single reason that developing these cultures should be top priority for

all Managers and Supervisors

It has been observed at the OSHA VPP sites

that developing strong safety cultures have

the single greatest impact on Accident Reduction

It is for this single reason that developing these cultures should be top priority for

all Managers and Supervisors

Why a strong Safety Culture?Why a strong Safety Culture?

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Have you conducted any Culture scans?

This will tell you what you already know.. And what you may not know…

Have you conducted any Culture scans?

This will tell you what you already know.. And what you may not know…

Why a strong Safety Culture?Why a strong Safety Culture?

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Breakout SessionsBreakout Sessions

• Management Leadership & Employee Involvement

• Worksite Analysis

• Hazard Prevention & Control

• Safety & Health training

Four Elements of VPPFour Elements of VPP

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Management LeadershipManagement Leadership

Name some items you can use as a measurement tool

to determine how you are doing on management leadership

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How many ways can you get your employees involved in

VPP?

How do you measure your level of employee involvement?

Employee Involvement Employee Involvement

Worksite Analysis Worksite Analysis

How many different wayscan you conduct worksite

analysis?

What tools do you have to measure the effectiveness of

your worksite systems & activities?


analysis?



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Hazard Prevention and Control Hazard Prevention and Control


to determine how well you are preventing, eliminating,

controlling hazards at your facility

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Safety & Health Training Safety & Health Training

What training techniques are you using and are they

working?

What can you do better in the overall training process?

How can you measure your training success?

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Breakout SessionsReports

Breakout SessionsReports



to determine how you are doing on management leadership

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• Establish communication • Maintaining a written system

• Identifying roles responsibilities• Accountability• Providing Resources • Setting an Example • Provide safety & health protection• Conducting system evaluations• Training

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Good Management LeadershipGood Management Leadership

HAS:• Commitment at all levels• Leading by example• Clear goals and objectives• Hold reports accountable• Provide adequate resources• Reality of work activities

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How many ways can you get your employees involved in

VPP?

How do you measure your level of employee involvement?



• Right to notify & being involved in the solution• Safety & Health training of other employees• Analysis of job/process hazards • Participating in audits• Ad hoc S&H problem-solving groups. • Employee improvement suggestion programs• Safety observers • Attending OSHA conferences

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analysis?




analysis?



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• Results of site inspections• Number & type of employees • Suggestions and complaints• Industrial hygiene monitoring• Medical surveillance results• Minutes of Safety and Health meetings• Accident & near-miss reporting& • Incident investigations• Written Safety practices

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to determine how well you are preventing, eliminating,

controlling hazards at your facility


• Follow-up data on site inspections• Tracking safety • Employee suggestions, complaints, etc

• Results from IH monitoring & medical • Results in incident investigations• Near miss / injury reporting follow-up• Review of job hazard analyses• Review of written safety / policy procedures

• Hazard Assessments M


What training techniques are you using and are they

working?

What can you do better in the overall training process?

How can you measure your training success?

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• New employee training documentation• Knowledge verification process• Group or shift safety meeting minutes• Accurate employee training records• Effective Safety & Health procedures training• Personal Protective Equipment training• Qualified train the trainers

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Developing your StrategyDeveloping your Strategy

Developing Your StrategyDeveloping Your Strategy

Do your own audit or call a mentor!•Build a reporting tracking system

– Access or sequel database– include all safety & health information

• Capture everything– site inspections, incidents, audits, etc.. – employee recommendations

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•Mentoring (What is it, who do I call?)• When do you call OSHA for a recertification date

•Can I ask who is coming? •I heard there were changes to the

audit?Back to Basics!

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• Take a day to analyze• Create reports to include

– Communicate your findings..– Teach others– Create action plans from the data– Trending data by department, type etc..

Here is my example..

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Work

ing A

lone

No Per

mits

invo

lved

No PJH

A

Day S

hift

Wee

k Day

Start

up

No Pro

cedure

/LTA

Routine

Task

No Super

viso

r invo

lved

No BBS O

bserv

atio

n0

2

4

6

8

10

12

14

16

13

16 16

11 11 11

16

11

15

16

Conditions at time of Injury

# o

f In

juri

es

7 LTA

9 No Proc

Note: Data taken from injury reports & interviewsM

Experience

1-3 years 4 - 5 years 6 - 10 years0%

10%

20%

30%

40%

50%

60%

70%Time in Position

Time in Posistion Polynomial (Time in Posistion)

Accident Rate

TASK FAMILIARIZATION

Concern

Knowledgeand skills

HazardRecognitionand Response Rookie Veteran

Stage 1

Anxiety

Stage 2

MaximumHazard Recognition

and Response

Stage 3

Habituation

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• Capture significant changes• Train a core group of VPP “experts”• Conduct annual self evaluation• Use OSHA on site review process• Evaluations performance based• Be visible & accessible to employees• Attend OSHA Conferences & share• Educate your employees on VPP • Create a timeline M

Onsite ReviewOnsite Review

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• Interviews• Site walk down• Documentation review

• Lunch Time• 90 Day items• Daily open and close

Summary of StrategySummary of Strategy

• Maintain documentation• Build a tracking system • Establish systems for data collection

• Train a team on VPP “experts”• Use your onsite annual evaluation• Educate your employees• Don’t forget the transfers

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"There can be no work more rewarding and no job more

fulfilling than helping to protect the lives and well-being of the working men and women who

keep our nation strong. We can make a difference and we will."

John L. Henshaw, Assistant Secretary of Labor for Occupational Safety and

Health M

The key to your success is

• Networking• Using Best Practices• Courage to try new things• Truly believing• Relentless attitude• OSHA & VPPPA & Partnerships

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MaintainingSTAR QualityMaintainingSTAR Quality

Strengthening

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