mailcom las vegas · state of colorado/bomb/bio unit manager terrorism liaison officer (tlo) please...

MAILCOM Las Vegas October 2-4, 2017

CRS#: SS388 Session: Mail and Package Screening Day/Date: Wednesday, Oct 4, 2017 Round/Time: Round Eight: 9:40-10:40 am

Presented By: Don Thordsen State of Colorado/Bomb/Bio Unit Manager

Terrorism Liaison Officer (TLO)

Please be courteous to others and

turn all communication devices to silent mode


Security Planning Threat Management

Incoming materials that will be distributed to internal government departments, agencies, and individuals: USPS Mail, FedEx, UPS, Courier Packages, Freight Delivery, etc.


Overall Plan Development


1.  Obtain High Level Support (Management).

2.  Determine local resources for law enforcement, hazmat response, FBI, and Homeland Security, etc.

3.  Document ExisKng Processes.

4.  Determine PotenKal Threats ― What is your business, public access, USPS, FedEx, UPS, private delivery.

5.  Implement Training.

Overall Plan Development Steps


•  Delay of Mail

•  WaiKng for Approvals for Holding and RedirecKng Mail

•  No Updated Procedures

Overall Plan Development Pi9alls


Overall Plan Development Keys to Success

•  MulKple Levels of ParKcipaKon

•  Authority to Make Decisions and Changes to the Plan

•  Clearly Documented Processes and ExpectaKons


1.  IdenKfy appropriate Law Enforcement in surrounding area.

2.  What role will they play? (Enforcement & Public Safety Officials)

3.  Provide tour of operaKon for All teams.

4.  Develop procedures that emergency responders will follow.

5.  Is there addiKonal threat assistance to help idenKfy prior to the event?

Involvement Steps


•  Choose Wrong Lead •  Fail to Build Strong RelaKonships

•  Team of Responders NOT Familiar with Facility and OperaKon

•  Equiptment Cost

Involvement Pi9alls


Involvement Keys to Success •  Obtain equipment for detecKon(No ma\er how small)

•  Involve Law Enforcement Team in tours and procedures of what you do and how you do it.

•  Train employees


1.  Contact facility security manager, mangers on site, execuKve director/head of agency, and other management as needed.

2.  Contact law enforcement and alert them of the problem.

3.  Local law enforcement will call local government for fire and police department to deal with traffic and fire protecKon.

4.  Law enforcement will dispatch Hazardous Materials Unit.

5.  Facility manager will call FBI and postal inspector to alert them of item.

6.  The item is state property at this facility and a chain of custody must be decided between law enforcement, FBI, and facility manager.

North Campus Call Down/Lockdown Procedure Involvement Sample


Based on Threat Assessment… 1.  Determine Tools & Processes

to Use.

2.  Document Each Process.

Process Steps

Gloves

Bio Screener

Containment X-‐Ray


Screening Process Sample


What to look for… Reverse Labeling


Process Pi9alls •  How Many Staff Do You Need?

•  OverreacKve Staff? •  Inconsistent and Undocumented Procedures?


Process Keys to Success •  Consistent Procedures •  Ongoing Training and On-‐the-‐Fly Training

•  Small Group of Staff

•  Vigilant, Level-‐Headed Staff


Process For DetecIon •  Examples listed and posted

•  What do you do?

•  Who do you call ?

•  How do you contain the problem?


Process Sample Packages must be processed in the following manner: 1.  Send item through the x-‐ray

machine and follow procedures on detecKon process including organic, non-‐organic, metal, and explosives detecKon.

2.  Send item through Bio Sniffer and follow policy including chemical and biological detecKon.

3.  If item passes both scans, then send to visual inspecKon.

4.  If item passes all 3, send to sorKng unit for delivery.

5.  If item fails any one of the above processes, follow emergency procedures.

Emergency Procedures:

1.  If item fails any or all 3 procedures listed above, alert supervisor or manger.

2.  It is then determined if further examinaKon is needed; place item in sealed glove box, re-‐exam on equipment, and determine ager safeguards are in place and no triggering devises are present, open item in box to get visual verificaKon.

3.  If item is determined to be non-‐lethal, package is taped shut and sent to delivery unit.

4.  If it is determined to be harmful or cannot be recognized, then the call down list should be acKvated as well as lockdown procedures started.

5.  Employees in the building at that Kme must remain inside and all other employees may not enter facility unKl invesKgaKon is completed by the CBI Hazardous Materials Team and FBI.

6.  Contact Fusion Center.


1.  Start Page One with Bullets. 2.  Clearly IdenKfy the

Emergency Procedures.

3.  Develop a Call Down List with Correct Phone Numbers.

EvoluIon of Plan Steps


Don Thordsen Delivery Security Manager

Bomb/Bio Unit Terrorism Liaison Officer (TLO)

303-‐866-‐3231 [email protected]

Contact InformaIon

mailcom las vegas · state of colorado/bomb/bio unit manager terrorism liaison officer (tlo) please...

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