Theming and design

General Mahara & eLearning consultancy

Business requirements analysis

Mahara support packages: Get advice and assistance from the team that maintains Mahara

Mahara‘to think’ or ‘thought’

in Te Reo Māori.

Managed hosting

Ongoing support

Training services

Community involvementCatalyst staff fulfil a number of tasks in the community:

• Managing and maintaining releases

• Answering user questions in the forums

• Supporting other developers and IT staff

• Writing the user manual

• Managing translations

• Fixing bugs

• Reviewing code and testing submitted patches

• Supporting the Mahara infrastructure

Support through CatalystCatalyst provides enterprise-level support for Mahara. From core development and customisation through to bug fixes and consulting. Talk to us today about how Mahara can help you.

About CatalystEstablished in 1997, Catalyst has over 200 staff worldwide with offices in New Zealand, Australia and the UK. Catalyst's clients come from all sectors and the team has the experience and expertise to help your organisation achieve its vision.

Mahara is an open source electronic portfolio, journal, résumé builder, collaboration and social networking system.

It is a simple to use, customisable and flexible personal learning environment that allows people to collect, reflect on and share their achievements and development online, in a space they control. It is used by hundreds of educational institutions, associations and organisations around the world.

Mahara experienceCatalyst has been the lead development company and maintainer for the Mahara project since its launch in 2006. Catalyst employs core contributors who are highly active in the Mahara community and shape the future of the system.

As Catalyst maintains the Mahara project, our staff know Mahara inside out and are able to provide a range of services including:

Installation and optimisation

Custom development

Integration with other systems

Catalyst support packages

get in touch with usFind out how Catalyst can support your organisation’s learning.

Catalyst New Zealand (HQ)Phone: +64 4 499 2267mahara@catalyst.net.nz

Catalyst AustraliaPhone: +61 2 8203 9777info@catalyst-au.net

Catalyst EuropePhone: +44 1273 929 450info@catalyst-eu.net

Something a bit more special?Should none of the support packages work for you, please contact us to discuss your specific requirements. We can tailor a package to your needs, be that around custom development, contributing back to core Mahara, design, training or hosting.

Benefits of Catalyst support:

• Initial response within 1 business day;

• Assistance from a member of the Mahara core team;

• Remote diagnosis of issues on your instance of Mahara (provided we have the required access);

• Patches to solve issues you have on your instance;

• Prioritised fixing of bugs identified by you for core Mahara;

• Email alerts for security releases of your version of Mahara;

• Acknowledgement of you / your institution in the upcoming release notes of the version of Mahara for which you funded bug fixes and new features.

Support examples:

• Investigating a bug in your system;

• Fixing bugs in your Mahara installation;

• Setting up templates;

• Advising you on the implementation of Mahara at your organisation;

• Developing small features.

* Days are calculated at 8 working hours per day. This indicates effort rather than duration of work.

† Unused hours after the end of the support time frame will be used towards general bug fixing and feature development of Mahara.

‡ Local taxes may apply.

Bronze

1

up to 4 hours

One-off

$520

Silver

Multiple

1.5 days

4 months

$1,560

Gold

Multiple

4.5 days

6 months

$4,680

Platinum

Multiple

9 days

12 months

$9,360

Package

Number of tickets

Support *

Validity †

Costs (US Dollars) ‡

www.catalyst.net.nz

mahara@catalyst.net.nz