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Senior Blue®
MedicareSupplement
Coverage
M-51570 10/05
Senior Blue....
Iowa’s ChoiceSince 1939, Wellmark Blue Cross and Blue Shield of Iowa has
been providing quality health insurance to the people of Iowa.
We’re known for our experience, reliability and dedication to
Iowans. That’s why so many Iowans choose Wellmark Blue Cross
and Blue Shield for their Medicare Supplement coverage.
Senior Blue — A Step Ahead
Senior Blue Medicare Supplement plans help pay for health care expenses
that aren’t covered by Medicare. There are deductible, copayment and
coinsurance gaps in Medicare coverage that can quickly add up. With Wellmark
Blue Cross and Blue Shield of Iowa, you have access to flexible, affordable plans
that help pay for these Medicare gaps.
With Senior Blue, you’ll receive:
• Stability and security—Wellmark Blue Cross and Blue Shield of Iowa is
known for financial strength. We received an “A” (Excellent) rating from
A.M. Best Company1 and an A+ (Strong) rating from Standard & Poor’s.2
• Personal customer service—We have an entire customer service unit
devoted just to helping our Senior Blue members. You can count on us
for friendly, courteous service.
• Worldwide acceptance—Your Senior Blue coverage follows you anywhere
in the United States. When you select Plan C, E, or F, you even receive
emergency coverage outside of the United States.
When you enroll in Senior Blue, you’re automatically a member of our Blue Plus
Club.SM This club offers special discounts on items like prescription drugs, vision
services, hearing equipment, fitness club memberships and more!
1 A.M. Best Company, July 2005
2 Standard & Poor’s, July 2005
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Coverage Without the Hassle
Insurance doesn’t have to be complicated. That’s why we invite you to check out our
Senior Blue Medicare Supplement plans.
Provider Choice
You can receive services from any physician, hospital or medical facility. You may want to
receive care from providers who participate with Medicare since they agree to accept
Medicare-approved amounts as full payment on Medicare claims, except for applicable
deductibles and copayments.
No Waiting PeriodsThere are no waiting periods, even if you have existing health problems. With Senior Blue,
you are covered immediately on the date your policy begins.
No Medical Exams
Applying for Senior Blue coverage is quick and easy. We won’t ask you to complete a
medical exam or answer pages of questions. Your acceptance is based upon “yes” and
“no” answers to three or four simple health questions.
If you enroll during your six-month guaranteed enrollment period,3 or if you apply for
Plan A or guaranteed-issue Plan C, you don’t even have to answer any health questions.
No Claim Forms
Tired of filling out claim forms? Then Senior Blue is for you. With Senior Blue, those days
of worrying about confusing claim forms or keeping track of paperwork are over. Simply
present your Senior Blue identification card when you visit your local doctor’s office or
other medical facility. Your provider will file your claim automatically for you.
Guaranteed Renewable Coverage
As long as you pay your premiums when due, your coverage is guaranteed.
We will not cancel your policy even if you develop health problems.
3 Acceptance is guaranteed during the six-month guaranteed enrollment period which begins
the first day of the first month you are age 65 or older and enrolled in Medicare Part B
(medical insurance).
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Senior Blue Plan Benefits
Medicare Supplement plan benefits do not vary between insurance companies. We offer
five standardized plans. Senior Blue can help you pay for deductibles, copayments and
some services not covered by Medicare.
We Offer 5 Standard Medicare Supplement Plans
Plan A is our most economical coverage. It provides basic benefits, including Medicare’s
Part A hospital and Part B medical co-payments, and your first three pints of blood
each year.
Plan C covers the basic benefits just described, plus Medicare’s Part A and Part B
deductibles, skilled nursing copayments and foreign travel emergencies.
Plan E includes many of the same benefits as Plan C, but also covers preventive care not
covered by Medicare. This includes some annual physical and preventive tests and services
ordered by your physician when not covered by Medicare.
Plan F is our most popular plan. It also includes the same benefits as Plan C, plus it
provides benefits for the difference between what the doctor charges and what Medicare
approves (this is important if your physician charges more than Medicare’s eligible
expense).
4Please refer to your Senior Blue Outline of Coverage for additional information.
Items Not Covered by Medicare Covered by Senior Blue
A C E F L
Part A Hospital Services
Part A Deductible (75%)
Copayment for days 61-90 in a hospital
Copayment for days 91-150 in a hospital
100% of Medicare-allowable expenses for additional 365 days after Medicare hospital benefits stop completely
Calendar year blood deductible (first 3 pints of blood)if the deductible (75%)is not met by the replacement of blood
Copayment for 21-100 days in a skilled nursing facility(75%)
Part B Physician and Medical Services
$124.00 Part B deductible
20% of Medicare-approved amount after $124.00 Part B deductible is met (75%)
100% of Medicare Part B excess charges
Additional Benefits Not Covered by Medicare
First $124.00 of Medicare-approved amounts for Durable Medical Equipment
Benefits for medically necessary emergency care received in a foreign country
Out-of-Pocket Annual Limit ($2,000)
Plan L offers most of the same benefits as Plans A, C, E and F, but is designed to offer lower
monthly premiums, which means certain copayments are higher so you may pay a greater
share of some costs. There are also set limits to your out-of-pocket costs in any given year.
Use this chart to determine which plan best meets your needs.
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Blue Plus ClubSM
Discounts & ServicesHelping you stay healthy is important to us. That’s why we offer programs
and services to make it easier for you to take an active role in your overall
well-being. As a Senior Blue Medicare Supplement member, you are eligible
to participate in our Blue Plus Club, which gives you access to a variety of
discounts and services, at no additional cost, that are designed to help you
stretch your health care dollars.
The Blue Plus Club includes:
• WellScript® Prescription Drug Discount Program
• Vision exams, eyewear, laser surgery
• Hearing exams and hearing aids
• Complementary medicine including chiropractic, acupuncture, massage
therapy, dietetic counseling and others
• Vitamin supplements and other natural products
• Cosmetic surgery
• Durable Medical Equipment
• Accidental Death & Dismemberment coverage
Blue Plus Club — You’ll Be Glad You’re A Member
The Blue Plus Club program is designed to save you time so that you can enjoy
yourself. Be sure to read the Blue Plus Club brochure to learn step-by-step how to use
each element of the core program. We’ve tried to cover all of the bases, but if you still
have questions, you can call the vendor phone numbers listed in the brochure.
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How to Apply for Senior BlueApplying for Senior Blue is easy and won’t take much time. If you have questions
regarding the enrollment process, call us at 1-800-336-0505, or contact your local
authorized Wellmark Blue Cross and Blue Shield of Iowa agent.
Eligibility Requirements
To enroll in Senior Blue, you must:
• Be a resident of Iowa;
• Be enrolled in Medicare Part A and Part B; and
• Not be covered by another Medicare supplement policy at the time this policy is
issued, unless you intend to replace your other policy.
Choose Your Senior Blue Plan
Please read the Senior Blue Outline of Coverage carefully. It’s included with this
brochure.
• Determine which of the five plans—A, C, E, F or L—is best for you.
• Calculate your monthly premium using the table in the Outline of Coverage.
The premiums are shown by age category and benefit plan.
Easy Payment Options
Premium payments may be made on a calendar month*, calendar quarter, semi-annual
calendar year or calendar year basis. For example, a monthly premium would be for the
first day of a month through the last day of such month. A quarterly payment would be
for any calendar quarterly period, such as January 1 through March 31. A semi-annual
payment would be for the period of either January 1 through June 30 or July 1 through
December 31. An annual premium would be for January 1 through December 31 of the
applicable year.
You may choose to have your payments automatically withdrawn from
your checking or savings account. If you want premiums automatically
withdrawn from your account, attach a voided check to the application.
Ask your insurance agent or Wellmark representative if it’s necessary for
you to send a payment with your application.
* The monthly payment option is available only when premiums are
automatically withdrawn from your checking or savings account.
Submit Your Enrollment Materials
Complete, sign, and mail the following items to us.
• Application Form — Please use an ink pen to complete the application. Keep the
last copy for your records.
• “Notice to Applicant Regarding Replacement of Medicare Supplement
Insurance” (white copy) — Return this form only if you are replacing a current
Medicare supplement policy with a Senior Blue policy.
A few tips to ensure Prompt and Accurate Claims Filing
Promptly and Accurately
That's how you want your health care claims processed. And that’s what you get when
you have a Senior Blue Medicare Supplement plan from Wellmark Blue Cross and Blue
Shield of Iowa.
Filing Medicare Claims First
Federal regulations require that all health care providers fill out and submit Medicare
claim forms to the Medicare office serving the state where the services are performed.
You don't have to do anything.
Medicare Supplement Benefits
We will process your claim for Medicare Supplement benefits when we receive an
Explanation of Medicare Benefits (EOMB) from the Medicare office. How that EOMB gets
to us depends on where you receive the services.
Here are a few tips about filing, so you can help us help you
Iowa Providers
Since you are a Wellmark Blue Cross and Blue Shield of Iowa member, your EOMB is
automatically transferred from Medicare to us, in most cases. When your doctor, clinic,
hospital or other provider is in the state of Iowa, you do not have to do anything.
The Medicare office in Iowa sends your claim directly to Wellmark. Once we have
processed your claim, you will receive an Explanation of Benefits (EOB) from us.
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The EOB shows what amount was paid by Medicare,
what amount was paid by us, and the balance due,
if any.
Providers Outside of Iowa
If you receive health care services when you are
in another state, the provider will submit your
Medicare claim to the Medicare office in the state
where you receive services. Some out-of-state
Medicare offices do not transfer the claim to us. Once
a claim is processed by a Medicare office in another
state, you will receive an EOMB. Examine the section
of the EOMB marked “Notes.”You may find a mes-
sage stating: This information is being sent to your
private insurer. If this message is present, your EOMB
will be sent to us automatically. If there is no message
like this, you need to send the EOMB to us so we can
process your Medicare supplement benefits. You do
not need to complete a claim form, just send us
the EOMB.
Before you send the EOMB to us, be sure that your
Wellmark Blue Cross and Blue Shield of Iowa
identification number and mailing address is shown
accurately on the EOMB form. Please remember,
you may want to keep a copy of the EOMB for your
own records.
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Friendly, Efficient Customer ServiceYou can count on friendly, efficient customer service from Wellmark Blue Cross and Blue
Shield of Iowa customer service centers. Whenever you call one of our customer service
centers, you can help us better serve you.
• Have your identification (ID) number ready because that's one of the first
questions your customer service representative will ask you. We'll also need to verify
your date of birth and home address.
• If you are calling about a claim or another document, have that document
available so you can refer to it as you talk with your customer service representative.
Whatever your reason for calling on us, you'll talk with someone who cares about your
questions and is professionally trained to help you.
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Call Toll Free: 1-800-245-6106
TTY/TDD users should call 1-888-781-4262 or 515-235-4212OR Contact one of these Wellmark Blue Cross and Blue Shield of Iowa Customer Service Centers:
Cedar Rapids625 First Street S.E., Suite 150Cedar Rapids, IA 52401319-294-5933800-373-5348
Des Moines601 Locust Street2nd FloorDes Moines, IA 50309800-245-6106
Other important numbers you may need:Medicare Part A and Part B1-800-MEDICARE (633-4227)TTY/TDD users should call 1-887-486-2048
Social Security Administration1-800-772-1213TTY/TDD users should call 1-800-325-0778
Senior Health Insurance Information Program (SHIIP)1-800-351-4664
Blue Cross,® Blue Shield,® the Cross® and Shield® symbols, Senior Blue,® and You Just Can’t Beat The Blues®
are registered marks and Blue Plus ClubSM and Blue RxSM are service marks of the Blue Cross and Blue Shield Association, an Association of Independent Blue Cross and Blue Shield Plans.
Wellmark® and WellScript® are registered marks of Wellmark, Inc.
Wellmark Blue Cross and Blue Shield of Iowa is an Independent Licensee of the Blue Cross and Blue Shield Association