lync skype in education

Trends and challenges

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Trends in educationChanging the way we learn, work and live

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Challenges in educationEducational institutions want to harness advances in technology to improve the student experience

Vision

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Vision for educationAnytime, anywhere learning for all

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Enabling anytime, anywhere learning for all

FACULTY deliver first-class education from anywhere on any device.

Deliver personalized education to prepare students for the new workforce

Connect with students from anywhere on any device

Collaborate with colleagues to share best practices and improve the student experience

Faculty

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STUDENTS access education and faculty regardless of location.

Connect with faculty for personalized learning from anywhere on any device

Collaborate with fellow students to enhance experience

Harness always-on access for anytime learning

Faculty

Students

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STAFF empower educators and students to achieve their goals.

Enable faculty to deliver personalized education

Provide always-on access to faculty and students

Hire best-in-class educators

Leverage technology to achieve more with less

Faculty

Students Staff

Scenarios

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Visionary scenarios for education

Engage students, empower educators

BenefitsSTUDENTS

Access educators from anywhere on any device

Connect with fellow students in rich collaboration environment

FACULTY

Deliver first-class education with anytime learning for all students, regardless of location

Virtual classroom

Studentson LyncStudents

on Lync

Ideal forK-12 and HIGHER EDUCATION

Yutong is an Australian high

school student. His family

visits South Korea every year

for two weeks during the

school year.

While in South Korea, Yutong presents

a book report via web conference using

Lync to his literature class. He uses a

whiteboard to present his analysis of

the book’s plot to the teacher.

For math, Yutong works on

a student group project by

connecting via Lync.

Facultyon Lync

BenefitsFACULTY

Deliver personalized after-school education

Reduce travel time without sacrificing one-on-one interactions

STUDENTS

Receive needs-based help from best-in-class educators

Connect with any educator, regardless of location

Diane is an accredited

trigonometry tutor from

Wichita, KS.

Studentson Lync/Skype

External Facultyon Skype


Tabitha attends a small high school in rural

Kansas. She meets with Diane every

Monday evening via Skype to complete

homework and prepare for upcoming tests.

Virtual after-school help

BenefitsSTUDENTS

Access to anytime learning in collaborative environment

Opportunity for students to immerse themselves in different cultures, customs, etc., without traveling

Faculty

Ability to monitor student progress in real-time, provide immediate feedback, and incorporate learnings in curriculum

Universities in Kenya

and Canada have an

educational partnership.

Studentson Lync

Studentson Lync


Students freely communicate with each other

via Lync during their combined history class.

They use class time to discuss projects, share

ideas, and complete tasks assigned by their

professors.

Professors monitor their

students’ communications

in the group chat to ensure

conversations are on-topic

and appropriate.

Faculty

Student-to-student collaboration

Philip is an art student at

his university in Arizona.

BenefitsSTUDENTS

Opportunity to learn from experts outside the school

Broaden worldview with non-traditional learning experiences


Using Lync and Skype, his

modern art class hosts a

museum curator from

France, who gives a short

lecture on the medium.

Studentson Lync

External Individual

on Skype

Virtual visits

Mica and Renee are high

school students in Cleveland,

OH. They are currently

learning about plants in

biology class.

BenefitsSTUDENTS

Experience places from around the world without leaving the classroom

Gain first-hand knowledge of course material by seeing it live

Ideal forK-12

Using Lync and Skype, Mica and Renee’s biology

class “travels” to a green house in West Virginia,

where the resident botanist gives the students a

tour.

Studentson Lync

External Place

on Skype

Virtual field trips

Facultyon Lync

Michael is a Spanish translator

for a primary school in southern

Texas.

During parent-teacher conferences,

Michael connects via video conference

using Lync to serve as an interpreter for

non-English speaking parents.

Parentson Skype

Translatoron Lync/Skype

FACULTY

Communicate with parents in any language

PARENTS

Connect with any educator, regardless of language barrier

Translation services

Benefits


Improve operational efficiencies

Dr. Baudin is a psychology

professor in France working

on a ground-breaking

behavioral study.

BenefitsFACULTY

Greater productivity with instant access to the right resources at the right time

Collaborate with the most-qualified researchers to garner better results

Facultyon Lync

Facultyon Lync


She discusses research and

analysis via Lync with her

research partners, who are

professors in Australia and

Ireland.

They use Lync’s

persistent chat feature to

review past messages to

corroborate new

research with previous

findings.

Teacher-to-teacher collaboration

A university in Denmark recently

opened a satellite campus in India.

Administrators in Denmark connect

with their overseas counterparts via

Lync.

BenefitsSTAFF

Reduce travel time

Improve productivity and efficiency

Save costs associated with in-person meetings (set-up, extra staff, etc.)

Staffon Lync

Staffon Lync


Administrators at the India campus

share progress with their Danish

colleagues, and strategize about new

projects to increase admissions.

Virtual administrative meetings

Gustavo is university

student in Brazil

applying for financial

analyst positions in the

US.

BenefitsSTUDENTS

Spend more time focused on school and less time traveling to on-site interviews

Improve job search efficiency

RECRUITERS

Reduce travel and other administrative costs

Interview more, better-qualified candidates from worldwide pool

Recruiterson Skype

Studentson Lync

Ideal forHIGHER EDUCATION

With the Lync-Skype screen-share

feature, the recruiters can show

Gustavo information during the case

study portion of the interview.

Instead of meeting in-person,

Gustavo and recruiters meet

using Lync and Skype for his

interviews.

Virtual campus recruiting

BenefitsSTUDENTS

Immediate access to school administrators to resolve pressing issues

Use time saved from traveling to administrative office, standing in line, etc., to focus on school

STAFF

Deliver better, more efficient services to more students

Staffon Lync

Studentson Lync

Administrative assistance


Bridget is a university

student.

Bridget and the administrator chat

via IM, and use Lync’s screen-share

feature to display financial

transactions.

She connects with a bursar’s office

administrator via Lync to discuss a

discrepancy on her recent billing

statement.

BenefitsPARENTS

Anytime access to educators, regardless of location

FACULTY

Improve at-home education for students with anytime access to parents

Flexible scheduling for parent-teacher conferences (e.g., late at night, during the weekend, etc.)

Facultyon Lync

Parentson Skype

Ideal forK-12

Parent-teacher conferences

Sandy and Dima are parents

of two elementary school

children. They happen to be

traveling when parent-

teacher conferences are

scheduled.

While away, Sandy and Dima connect to their

children’s teachers via Skype. The teachers give

Sandy and Dima progress reports on their children,

and share ideas for what they can do at home to help

their kids succeed.

BenefitsSTAFF

Reduce travel, realize cost savings and improve operational efficiencies

Increase access to better candidates, regardless of location

Evaluate candidate’s presentation skills with video conferencing

Staffon Lync

Intervieweeson Lync Web App


Remote interviews

Da-Yung, who lives in

Manchester, England,

is interviewing for the

headmaster position at

a secondary school in

London.

Instead of traveling to London for the

interview, Da-Yung meets with the

school’s recruiter via Lync Web App.

BenefitsSTAFF

Reduce staff costs by hiring fewer people who can “be” in several places at once (e.g., nurses, athletic trainers, etc.)

Reduce office space costs by supporting flexible workplace policies

Improve employee retention with flexibility to work from anywhere

Staffon Lync

Staffon Lync


Work from anywhere

Rick is the head athletic

trainer for the schools in his

district. When there are

multiple games on the same

night, Rick uses Lync to

diagnose injuries at the

games he’s not attending.

Rick also uses Lync to connect with

colleagues while he’s away on

vacation or at home sick.

Customer success stories

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Marquette University in Milwaukee,

WI, chose Lync to realize its vision of

a cost-effective, comprehensive

communications solution for the

entire university.

Benefits

Simplified IT administration for small staff

Reduced telephony and conferencing costs

Enabled distance learning with Lync Web App, plus

persistent chat for class discussions

“The transition to Lync from our PBX systems will save us

more than $200,000 per year when it’s complete.”

— Dan Smith, Senior Director of IT Services

Marquette University


Improve operational efficiency

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Pace University, a private university

with multiple campuses in New York,

chose Lync to better serve its students

across campuses, and increase

productivity among faculty and staff.

Benefits

Better student services (more organized, faster

response time, etc.)

Enabled work-from-home, virtual office hours and

enriched faculty collaboration

“The kind of regular communication and sharing we do

now did not take place before Lync… Email and phone

correspondence just didn’t work well enough.”

— Matthew Bonilla, Assistant VP in the Office of Student Assistance

Pace University



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St. Catherine’s School in Waverly,

New South Wales, chose Lync to help

its campus-wide teachers instantly

connect with one another.

Benefits

Instant teacher-to-teacher communication, regardless

of campus location

Enriched teacher-to-teacher collaboration with

presence, screen-share and video chat

“We have just started using Lync with our staff, which

means that teachers can seize intermittent opportunities

to contact each other throughout the school day.”

— Paul Carnemolla, Head of Information

St. Catherine’s School


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Miami-Dade County Public Schools

in Florida chose Lync to conduct its

district employee meetings. The

district also uses Lync to conduct

virtual classes.

Benefits

Reduced district meeting costs (e.g., 225 people attend

10-20 large meetings every month)

Improved capabilities for virtual classes, which the

State of Florida mandates for high school students

“Enhancing the quality of our students’ online courses

with the highly effective chat, polling and other interactive

Lync features makes their experience that much more

rewarding.”

— Deborah Karcher, CIO

Miami-Dade County Public Schools



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Two teachers from Farm Cove

Intermediate School in Auckland,

New Zealand, and Covington

Elementary School in Los Altos,

California, use Skype to take their

students on virtual field trips.

Benefits

Immersive and global learning experience for students

Enhanced educational capabilities for faculty without

increasing operational costs

“We can Skype with California today. We can Skype with

Brazil tomorrow. Skype in the classroom allows us to do

that — all you have to do is press a button.”

— Joseph D’Ambrosio, Teacher

Farm Cove Intermediate School


Support

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Estimated Economic Value of Lync, Skype all values estimated on per user, per year basis

Engage Students – 40% more engaged

Empower Educators

Support Connected Learning

Access to Millions of

Students, Parents

through Skype

Cut telephony costs:

$98-$164

Reduce conferencing

costs:

$50-$84

Lower real estate and

facility costs:

$590-$984

Reduce travel costs:

$428-$714

“We believe that the savings by

deploying Microsoft Lync

instead of buying a new PBX

will be around £2 million over

five years.”

Adrian Wells, Assistant Director of

IT, The Open University

Marquette University

eliminated third-party

conferencing services with

Lync, reducing costs.

At Miami-Dade County Public

Schools, 392 principles avoid

travel eight times a year, for an

estimated savings of $336,000.

“There won’t be any fixed

offices anymore, but rather

flexible workplaces, so that we

will need a smaller surface

area, which will in turn mean

considerable savings.”

Tom Scheefhals, Chairman of ICT

Dept., Karel de Grote-Hogeschool

Next Step: Ask how a Business Value Assessment with Microsoft or a partner to help understand the impact to your

organization

Education

A Wharton School of Business study

indicates that students can absorb

information up to 40% more quickly with a

presentation than an audio-only session,

making the case for video, web conferencing

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Extending Unified Communications ReachConnecting with Others from Anywhere

Sheryl in her home office at

Contoso (Denver, CO, USA)

John at his office at Contoso,

(London, UK)

Fabian, partner (Sao Paulo,

Brazil)

Lync-Lync

Federation

#1Microsoft leads the UC market

90of Fortune 100

companies have Lync

Anne, small supplier

(Singapore)

Casey, customer (Tucson, AZ,

USA)

300MConnected users

Lync-Skype

connectivity

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Security with Lync and Skype

Users own accounts

and settings

User-controlled

privacy settingsCommunication

modes are controlled

by the user

AE256 for signaling,

Chat and media

Personal archiving

only

Consumer

application

Enterprise design,

interoperability and

controls

Accounts and

licenses belong to

business

Allow Federation per

user, group

Control

communication

modes and domains

by user, group

Supports industry-

standard encryption:

TLS Signaling, sRTP

Media (AES128)

Data-retention

policies set per user,

group

Authentication Access Control Authorization Encryption Compliance

Lync-Skype Connectivity

Extending your Business-to-Consumer

scenarios more securely

Anytime, anywhere learning for all

microsoft.com/education

Anytime, anywhere learning for all

microsoft.com/education

lync skype in education

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