luesa groups limited cleaning services prs
TRANSCRIPT
LUESA CLEANING SERVICES
Our Cleaning Presentation!
Residential Cleaning Package
Commercial Office& Office Building Cleaning
Cleaning Services Offered
Extras
Routine Cleanings
One Time Cleanings
With hundreds of clients in Tanzania, Luesa cleaning services (L. C. S), is among the successful privately owned commercial cleaning company in Tanzania.
Since inception in 2015, we have grown a considerably large work force servicing many of Tanzania well known companies and Organizations.
In every aspect of our business, we strive to earn and keep the trust our clients give us when they choose LUESA cleaning services as their cleaning provider.Thank you for considering using our organization.
INTRODUCING LUESA CLEANING SERVICES
Customer Service
For Commercial and Residential services, owners,
managers, and households are encouraged to call
+255 622722480 with all questions and concerns.
Clients will be checked up on a weekly or bi-weekly
basis to insure our quality service and inquire about
all other services that you may require.
Mission Statement
The mission of Luesa Cleaning Services is to provide sanitary
facilities and employment that pays a living wage to sustain the
economic integrity of local and surrounding areas.
We have been serving the community for 10 years and have recently
expanded our business and the services that we provide. Our
cleaning quality is assured by providing all of our clientele the
“LGL Way”. This insures quality in (5) ways.
“LGL Way”1) All employees are trained under management to clean your facility
until they have reached an exceptional competency to perform
their duties independently and efficiently.
2) All employees are required to clock in and clock out before and
after all jobs. This assures that should anyone be sick or otherwise
detained, there will always be a swing person trained to clean your
facility.
3) 10 random inspections are done by our managers per month for
all employees who have been cleaning for under a year and
once a month for all others.
4) All employees will have an up to date check list of the services that we
provide to you and each employee will run through this list
before clocking out.
5) All employees will be identifiable by wearing uniforms to help protect
against mistaken identity and theft.
Commercial Office& Office Building Cleaning
“Luesa Cleaning Services” has been providing office building
cleaning and commercial office cleaning services throughout Tanzania
since 2015.
Our fully insured and bonded office cleaning professionals will
provide thorough surface cleaning of all areas including computers,
desk tops, counters, files, partitions - all surfaces will be wiped clean.
The office cleaning service also includes general cleaning in kitchen
area, perfect cleaning of lavatory facilities including replenishing
soaps, C fold towels, etc., and they will remove trash from all areas
and replace liners.
Our office cleaning service can also provide specialized cleanings,
including post-construction, renovation and after paint cleaning,
moving-in and moving-out office cleaning, and other heavy cleaning
services. You can call us, or reach us via email: [email protected]
Residential Standard Services
Vacuum
Mop
Dust
Bathrooms
Grout
Sinks
Mirrors
Light fixtures
Ceiling fans
Cob webs removed
Walls dusted and wiped clean
Trash taken out
Surfaces
Cabinets, and counters
Drip pans in kitchens scrubbed
Exterior appliances
Window sills
Stairs vacuumed
Marble hand washed and dried
Inside and outside of microwave
“Deep Clean”
Wiping down and
cleaning the tables and
the chairs in kitchen
Dusting blinds and lamp
shades, Valances Etc.
Cleaning windows and
wiping window tracks
and sills
Scrubbing the base boards
Foreclosure Clean-Out Services
Broom-swept cleaning: clean all surfaces and
remove all debris
White glove cleaning: Clean base boards and
everything including behind appliances
Vacuum And shampoo carpets
sweep and mop all floors including scrubbing
behind appliances
walls dusted and washed thoroughly
clean windows inside and out including window
tracks
appliances cleaned inside and outside
bathrooms, and inside cabinets
all corners vigorously scrubbed, ceilings,
baseboards, cabinets, walls, floors
garage swept, debris removed, surfaces cleaned,
and dusted
ceiling fans and light fixtures (fan blades cleaned)
ceiling and floor vents
interior and exterior of all doors including storm
doors wiped down, no dust left on frames
fireplaces cleaned out
Kitchen
porches swept also all corners and walls cleaned if
it is enclosed
Entry and Exit ways cleaned and scrubbed
clean out all cabinets and drawers
clean out debris from attic and crawlspaces, dust,
wipe down, sweep, and maybe mop
leaves, sticks, gutters, and outside debris removal
...the demand for our service exists because we can offer the client a
means of consistently achieving housekeeping/cleaning objectives,
in the most cost effective manner, without the day to day hassle, so
that they can focus on their main activity.
Cleaning is our core business, achieving these objectives is our
priority. Recognition from our customers on the success of our
implementation has been and will remain our ticket to growth and
survival in a fiercely competitive environment.
Our Service Philosophy
Why Our System Works
Supervision - We believe this is one of the most important elements to any successful on-site operation.
Responsive - Our goal is to be proactive not reactive.
Employees - Luesa Cleaning Services has loyal and dependable employees which reflects on the quality of our work and success. We have Supervisors who have been employed with us for over twenty years. We believe that respecting our employees provides a better environment for our clients.
Training - Every worker is thoroughly trained, re-trained, monitored, and graded to maintain a certain work standard. This includes the use of training tapes, booklets, and hands-on mentoring.
Incentive Program - If our porters meet certain objectives set in our Employee Incentive Program, they are awarded with bonuses for their good work and client satisfaction approval at the end of the year.
Communications – Luesa Cleaning Services is a 24/7 company. Our supervisors and management must have cell phones on their possession at all times in case of an emergency.
Quality Control - We do not subcontract. We have the resources with over 1,900 field workers.