lucas wright resume 2016

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Page 1: Lucas Wright Resume 2016

LUCAS A. WRIGHT308 Bittersweet Dr. O’Fallon, MO 63366

[email protected]

OBJECTIVE: Seeking a position in which I can utilize my experience and skill set to increase efficiency, meet company mission, and exceed organization goals.

EDUCATION: Bachelor of Science in Marketing :Sales/Sales Management (2014)- Missouri State University, Springfield,

Missouri, 3.42 GPA

AWARDS/ACCOMPLISHMENTS: Dean’s List College of Business Ambassador (Represent College of Business at various functions). Top of Missouri State Sales Department, and in-turn was chosen to compete in the National Collegiate Sales

Competition (competed against 167 students from across the nation and world). Voted MVP multiple times for outstanding customer service (at Enterprise Rent-A-Car)

CORE COMPETANCIES: Highly Self Motivated and Energetic High Quality Standards Analytical Thinking and Decision Making Innovative Project Management and tracking Excellent Communication Skills Results Driven Personal Credibility and Accountability Quality Customer Service Microsoft Office Expertise Takes Initiative and Flexible Risk Management and Assessment

PROFESSIONAL EXPERIENCE: 2010-present

Enterprise Rent-A-CarManagement Assistant: November 2015 – Present

Evaluated by company department heads, qualified for management position Directly responsible for daily operation in Chesterfield Missouri Enterprise Rent-A-Car. Manage the Fixed Base Operation at Spirit of St. Louis Airport. Market to existing accounts to grow business and perspective accounts to land new business.

o Set up weekly meetings and account reviews with all five sectors of customers. o Internal liaison between clients and business rental department to relay needs, issues, and

goals/objectives.o Provide leads for new business accounts ranging from $6,000 to $150,000 in revenue.

Manage client base between insurance, retail, and corporate customers to determine specific needs and expectations.

Control incoming and outgoing communication through telecommunication, internet based, and interpersonal interactions simultaneously.

Emphasize priorities to key accounts, planning accordingly and adjusting appointments to satisfy the needs of the key account holders.

Management Trainee: November 2014 – November 2015 Named Customer Service Employee of the Month for September 2015. Recognized and selected by executive management to participate in the “best of the best” program at Lambert

International Airport. Organize and implement strategies for operations according to volume of reservations and needs of local

accounts. Communicate with and influence all types of customers (including corporate), vendors and co-workers such as

body shops, dealers and insurance companies, while providing excellent customer service. Contribute to the branch’s overall profit margin by demonstrating consistent inside sales for optional protection

products and to provide an exceptional Enterprise experience.

Page 2: Lucas Wright Resume 2016

Analyze sales, gross profit, competitive price lists /products and inventory activity in order to organize gathered information into a market activity report presented to management 

Assist in collecting accounts receivable, monitoring vehicle maintenance and planning fleet management.  Achieved exceptional scores in management training courses for managerial techniques, corporate account and

retail sales, marketing, finance, and customer service skills. Document customer reservations for specific requests in company database, and follow up for feedback on

process and improvements.

Red Bull Distribution CompanyAccount Sales Manager: September 2014- November 2014

Managed product in small and large format stores, as well as convenience and mass supermarkets. Leveraged market trend opportunities through positioning and growth, resulting in an increase in product volume. Managed the accountability and maintenance of over $100, 000 in associated organizational property and

equipment resulting in 0% losses Maintained communication with all accounts and effectively managed time according to account priority.

Achieved monthly Key Performance Indicators set by management. Efficiently planned and executed logistics and transportation requirements in accordance with receiving time

constraints. Provided analytical and operational expertise and support to the customer, resulting in attaining monthly goals

and increasing sales volume.

Honda of the Ozarks- Power SportsSales Associate: February 2013 – September 2014

Demonstrates accountability and delivery of complex workflows, sales requirements, and documentation resulting in increased sales volume, customer experience, and consistent growth.

Leveraged, managed, and maintained associated system databases daily to record and track performance measures related to sales

Gathered potential lead and performance information for organizational targets and milestones with a focus on outcomes improvement.

Provided operational expertise and support to co-workers and customers alike Performance resulted in consistently leading the sales team in units sold and exceeding sales goals each month by

at least 30%

CRUMarketing Coordinator: 2013 - 2014

Designed and implemented marketing campaign for “The Maze” event through social media and other advertorial marketing techniques resulting in an increase in attendance from prior year

Monitored budget by comparing and analyzing actual results against planned strategy. Leveraged technology to research, analyze, and predict market trends and develop a strategic plan designed to

resolve problems and identify opportunities. Planned and led status update meetings with marketing team to review activities and promotional plans, to include

development and updating tracking reports, agenda setting and organizing meeting needs.

KF Custom Landscapes Project Manager: Summers - 2010 to 2014

Provided direction for 3 to 5 person teams in all aspects of training, production, and performance. Partnered with owner, accounts managers, and their clients to assist with development of action items and

negotiate enhancement proposals. Accountable for participating in, leading, and directing enhancement projects, ensuring production, quality, and

estimate budget controls. Worked collaboratively across the organization to identify, develop and implement key initiatives that met the

client’s needs while supporting the organizations productivity goals. Developed a quality production team through planning and implementation of training that supported learning and

performance optimization. Fostered collaboration with staff and leaders resulting in outcomes improvement through high quality service and

waste reduction

Page 3: Lucas Wright Resume 2016

Responsible for tracking key milestones and adjusting plans to align with customer priorities

COMMUNITY OUTREACH/LEADERSHIP INITIATIVES (2010 to 2015): Participate in various community outreach events at St. Charles First Assembly, such as serving meals, setting

up/tearing down for events, and maintaining a relationship with community. Missouri State University mentorship program Elementary school-age educator at River Bluff Fellowship. Took part in outreach function in Mississippi to participate in landscaping and construction projects.