lpg overview for consumers

8/10/2019 LPG Overview for Consumers

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Corporate Overview

Bharat Petroleum Corporation Ltd. (BPCL) was formed in 1976

consequent to passing of Burmah Shell Acquisition Act by the

parliament

BPCL is Indias second largest oil marketing company with

market share of 24.2 % in 2013-14

BPCL is amongst the only eight Indian companies in theprestigious FORTUNE 500 global list, with a ranking of 225 in

2013.


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BPCL Group

Major JVs

3 MMTPA in Numaligarh

61.65 % holding

6 MMTPA in Bina

9.5 MMTPA in Kochi

12 MMTPA in Mumbai

Refining

Bharat Oman Refineries Ltd

Petronet LNG Ltd

Indraprastha Gas Ltd

Central UP Gas LtdMaharashtra Natural Gas Ltd

Sabarmati Gas Ltd

Petronet CCK Ltd

Delhi Aviation Fuel facility Pvt Ltd

Matrix Bharat Marine Services Pte

Ltd.

Bharat Star Services LtdBharat Renewable Energy

Marketinginfrastructure

LPG Plants - 49

POL Installations

- 12

POL Depots /

DUs114

Aviation stations

- 35

Cross-country

Pipeline - 1938

Km Retail outlets -

11637

LPG distributors

2957


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Performance : Financial

145392131500

163218

222394

240115

0

50000

100000

150000

200000

250000

'08-09 '09-10 '10-11 '2011-12 '2012-13

736

1538 1547

1311

2463

0

500

1000

1500

2000

2500

'08-09 '09-10 '10-11 '2011-12 '2012-13

Turnover PAT

Figs in `. Crore


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Brand EquityThe Forbes Global 2000

BPCL has been amongst the top 10

valuable Indian Brands amongst the

NSE 500 index with a valuation of

approx. 3 billion USD
http://www.ebharatgas.com/pages/index.htmlhttp://www.maklubes.com/Index.aspxhttp://10.128.238.90:900/http://www.iocl.com/distinctions.asphttp://www.forbes.com/free_forbes/2005/0418/183.html


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Bharatgas

Bharatgas is the branded green fuel LPG marketed by BPCL

Over 37 million homes have opted for Bharatgas as their

preferred fuel

Bharatgas is accessible through a network of 2900

distributors across 24 States & 4 UTs

Bharatgas is bottled in our 49 bottling plants operating with

the latest technology


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Why Bharatgas ?

A clean and convenient fuel

Value for money-You pay correct price for correct weight

Your safety is our concernsafe operations at all levels

Reliable - Transparency in operations

Always innovating to give you convenience


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Bharatgas Empowers you

With informationexclusive website for Bharatgas consumers

www.ebharatgas.com

With Transparency Portal

Multiple modes of refill booking
http://www.ebharatgas.com/http://www.ebharatgas.com/


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To get a Bharatgas Connection

Just log on to www.ebharatgas.comand register for a newconnection

Take a printout of the form, attach the required documents

and submit to distributor.

A de-duplication check will be carried out by the system andwithin 3 days you will receive an SMS advising you to approach

the distributor to complete the formalities

The connection will be installed in your kitchen by the

distributors mechanic


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Booking A refill cylinder

Book a refill at your convenience 24 x 7 through

Online through www.ebharatgas.com

Mobile App for Android & iphone

SMS

IVRS


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Online refill booking


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Mobile App

For

Android

&

iphones


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SMS

Register your mobile no with yourdistributor

For Refill Booking type LPGon your

Mobile phone and Send this SMSto 57333

Vodafone, MTNL,Idea, Airtel & Tata

Users can also send this SMS to52725

On booking you will get a

confirmation SMS


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IVRS

Register your landline /mobileno. with your distributor

Dial the unique IVRS no. for

your State and book refillcylinder

You will receive a confirmationSMS both when you book &

when you receive

No extra cost for thisconvenience


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Refill Delivery

Our endeavour to deliver within 2 working days

In case you do not receive your refill cylinder within 2 working

days of booking, check on the Transparency Portal what has

been the average delivery time. You can also call thedistributor to check whether this is any problem

At the time of accepting LPG cylinder delivery allow the

deliveryman to carry out the pre-delivery checks

Please remember to take the cash memo while paying for your

cylinder and keep it safely as it contains useful information


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Value Added Service

You can buy a range of selected products at attractiveprices home delivered

Service your Bharatgas installation any time you need

Call the emergency number in case of any leakage

An exclusive website for youwww.ebaratgas.com
http://www.ebaratgas.com/http://www.ebaratgas.com/


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What www.ebharatgas.comprovides

A RegisteredConsumer can :

Place an order for refill cylinder ONLINE

View Refill Order Status/Brief History

Request for additional Cylinder

Rate the distributor on his performance

Request for Termination of Connection

Avail of the Reminder Service

Participate in Contests / Promotions as and when organized


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What www.ebharatgas.comprovides

Additionally, www.ebharatgas.combrings to you :

Transparency Portal

Information on Services offered by Bharatgas

Answers to Frequently Asked Questions

Information about Emergency Service Cells & Contacts

Safety & Conservation tips

Good housekeeping tips

Health and fitness tips

Over 2000 Great recipes

Facility to directly send your Feedback /Queries on "Talk to Us"
http://www.ebharatgas.com/http://www.ebharatgas.com/http://www.ebharatgas.com/http://www.ebharatgas.com/


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TransparencyPortal


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Scroll of Honour

http://my.ebharatgas.com


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For Your Queries / Feedback You can call or visit your distributor

You can call our Customer Relation Centre on ..

In case you have any query/ feedback you can call our Toll FreeNo 18002333555

You can submit your query in Talk to Us link on

www.ebharatgas.com

For information on DBTL scheme visit

http://www.petroleum.nic.in/dbtl/
http://www.ebharatgas.com/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.petroleum.nic.in/dbtl/http://www.ebharatgas.com/http://www.ebharatgas.com/http://www.ebharatgas.com/http://www.ebharatgas.com/http://www.ebharatgas.com/


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