love ‘em or lose ‘em - wild apricot · ©2012 love ‘em or lose ‘em: beverly kaye, sharon...
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Lynn Cowart, MBA
Liji Thomas, CPA, CIA, CRMA, SHRM-CP
LOVE ‘EM OR LOSE ‘EM: 26 Strategies for an Inclusive and Engaged Workforce
Follow us on Twitter @Liji_Thomas @lmcowart1
@SouthwestAir @CareerSystems
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ICE BREAKER…
When Leaders are truly engaging they…
When Leaders are truly inclusive they…
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ALTRUISTIC LEADERSHIP
EMPOWERMENT ACCOUNTABILITY
HUMILITY COURAGE
The Four Attributes of ALTRUISTIC LEADERSHIP
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© Korn Ferry 2016
When you lead inclusively, you impact engagement and help your company outperform
in the marketplace of the 21st century.
INCLUSIVE LEADERS DRIVE ORGANIZATIONAL GROWTH IN THE 21ST CENTURY
Biggest challenge: create growth
To have growth you need to differentiate
To differentiate you need to innovate
To innovate you need diversity
To activate the diversity you need inclusion
To manage all this you need inclusive leadership
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Better Goal:
Foster inclusive sustainable
relationships
Traditional Goal:
Fix Symptoms
ACHIEVEMENT OF AN INCLUSIVE AND ENGAGED WORKFORCE
D&I No woman No POC No LGBT No PWD
Optics
Employee Engagement
• Low employee engagement scores
• High turnover
Inclusion
1. Support Growth 2. Hire for Fit 3. Be a Mentor 4. Show Respect 5. Reconsider The Rules
6. Listen Deeper 7. Encourage Passion 8. Define & Align Values 9. Handle X-ers and Others
With Care
© Beverly Kaye, Sharon Jordan-Evans and Career Systems International
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https://www.youtube.com/watch?v=OY-t4b59XSg
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INCLUSION AND ENGAGEMENT FOCUSED LEADERS SUCCEED BY…
Pulling it all together as a Foundation
Success Drivers
Creating a work environment that
people love
Environment Focus
Having a leadership style
that inspires loyalty
Style Focus
Selecting and developing people
so they grow
Development Focus
© Beverly Kaye, Sharon Jordan-Evans and Career Systems International
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DEVELOPMENT FOCUS Supports Learning & Growth
C
E
G
H
L
M
CAREERS Support Growth
ENRICH Energize the Job
GOALS Expand Options
HIRE Fit Is It
LINK Create Connections
O
MENTOR Be One
OPPORTUNITIES Mine Them
© Beverly Kaye, Sharon Jordan-Evans and Career Systems International
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STYLE FOCUS Inspires Loyalty
D J Q R T U DIGNITY
Show Respect
JERK Don’t Be
One
QUESTION Reconsider the Rules
REWARD Provide
Recognition
TRUTH Tell It
Y UNDERSTAND Listen Deeper
YIELD Power Down
© Beverly Kaye, Sharon Jordan-Evans and Career Systems International
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ENVIRONMENT FOCUS Creates a Positive Work Environment
F
I
K
P
S
V
FAMILY Get Friendly
INFORMATION Share It
KICKS Get Some
PASSION Encourage It
SPACE Give It
W
VALUES Define and Align
WELLNESS Sustain It
X X-ERS AND OTHERS Handle With Care © Beverly Kaye, Sharon Jordan-Evans and Career Systems International
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SUCCESS DRIVERS
A B N Z ASK
What Keeps You? BUCK
It Stops Here NUMBERS Run Them
ZENITH Go For It
© Beverly Kaye, Sharon Jordan-Evans and Career Systems International
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©2012 Love ‘Em or Lose ‘Em: Beverly Kaye, Sharon Jordan-Evans and Career Systems International
• Differentiating knowing from doing
• Passing the buck • Running on empty • Happy arrogance • Forgetting the basics • Traditional myths • Unconscious biases
© Beverly Kaye, Sharon Jordan-Evans and Career Systems International
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LOVE THEM OR LOSE THEM! Follow us on Twitter @Liji_Thomas
@Lynn_Cowart @SouthwestAir
@CareerSystems
THANK YOU!
© Beverly Kaye, Sharon Jordan-Evans and Career Systems International