Locating Service Locating Service Information and Information and SpecificationsSpecifications

Chapter 4Chapter 4

Page 32Page 32

Cool FactsCool Facts

1965 5000 pages of info needed by 1965 5000 pages of info needed by techniciantechnician

1974 250,000 pages needed1974 250,000 pages needed 1993 1,251,000 pages needed1993 1,251,000 pages needed Today 1,601,300,000 (1.6) billion Today 1,601,300,000 (1.6) billion

pagespages Paper manuals have given way to Paper manuals have given way to

computers, cd, and DVD formats. computers, cd, and DVD formats.

Shop ManualsShop Manuals

Shop Manuals Include:Shop Manuals Include: Instructions, illustrations, and provide Instructions, illustrations, and provide

helpful hints.helpful hints. It is a good idea to find the service It is a good idea to find the service

information before you begin a project. information before you begin a project. You will need the specifications form You will need the specifications form

the manual to torque fasteners.the manual to torque fasteners. Includes the info to determine to vital Includes the info to determine to vital

vehicle info (year, make, model)vehicle info (year, make, model)

Points to NotePoints to Note

Shop manuals are developed by manufacturers Shop manuals are developed by manufacturers to provide the service technician with correct to provide the service technician with correct information on performing all service and information on performing all service and repair tasks on the vehicles they produce. repair tasks on the vehicles they produce.

The information found in shop manuals The information found in shop manuals provides a systematic procedure, identifies provides a systematic procedure, identifies special tools and specifications relevant to the special tools and specifications relevant to the task. task.

Shop manuals are organized according to Shop manuals are organized according to vehicle systems and have indexes for quick vehicle systems and have indexes for quick reference needs.reference needs.

Aftermarket ManualsAftermarket Manuals

Aftermarket manuals are produced Aftermarket manuals are produced for the general public.for the general public.

These manuals are not as detailed as These manuals are not as detailed as the versions produced for the the versions produced for the service industry.service industry.

They can be purchased from They can be purchased from publishers, automotive parts stores, publishers, automotive parts stores, and even bookstores.and even bookstores.

Determining Vehicle & Determining Vehicle & Finding Vin Code (vehicle Finding Vin Code (vehicle

identification number)identification number)

ManualsManuals

Vehicle Identification Number You’ll need this!

Generic manualAftermarket Manual

Manufactures’ Service Manuals

Using Manufactures’ Using Manufactures’ ManualsManuals

Using Aftermarket Paper Using Aftermarket Paper ManualsManuals

Flow ChartsFlow Charts

Using Owners ManualUsing Owners Manual

Points to NotePoints to Note

The information contained in an owner's The information contained in an owner's manual provides the owner with information manual provides the owner with information on: on: All features of that particular vehicle All features of that particular vehicle How to operate all vehicle controls and accessories How to operate all vehicle controls and accessories How to use vehicle security PIN codes How to use vehicle security PIN codes Warranty and service information Warranty and service information Basic vehicle specifications Basic vehicle specifications Fuel, lubricant and coolant capacities Fuel, lubricant and coolant capacities Tire changing, jacking and towing information Tire changing, jacking and towing information List of service outlets List of service outlets

The vehicle manufacturer supplies The vehicle manufacturer supplies owner's manuals to the vehicle's first owner's manuals to the vehicle's first or original owners. or original owners.

The layout and amount of detail in The layout and amount of detail in an owner's manual will vary an owner's manual will vary according to the manufacturer and according to the manufacturer and age of the vehicle. The procedure to age of the vehicle. The procedure to use the manual, however, will be use the manual, however, will be common to all manuals. common to all manuals.

Manufacturers may produce a CD-ROM that Manufacturers may produce a CD-ROM that lists their parts and how to order them. lists their parts and how to order them.

Many workshops either have some parts in Many workshops either have some parts in stock or use a local parts house. stock or use a local parts house.

Some parts houses supply their own Some parts houses supply their own computer to look up parts and print an computer to look up parts and print an invoice at their desk.invoice at their desk.

One CD can hold the equivalent of 15,000 One CD can hold the equivalent of 15,000 pages. Cuts down on this!pages. Cuts down on this!

Using Computer-Based Using Computer-Based Software Manuals and Software Manuals and

Internet ManualsInternet Manuals

Alldata & ShopkeyAlldata & Shopkey

Lets take a look at our internet-Lets take a look at our internet-based shop manual.based shop manual.

Lets look at ShopkeyLets look at Shopkey

Your Job.Your Job. Complete chapter Questions 1-10 (review) Complete chapter Questions 1-10 (review)

and 1-5 (ASE-style). Page 39and 1-5 (ASE-style). Page 39 Write on a separate paper and write out Write on a separate paper and write out

the complete question and your answer. the complete question and your answer. ( do not write the other answer options). ( do not write the other answer options).

Complete the chapter worksheet (I will Complete the chapter worksheet (I will give it out). You may write on it. give it out). You may write on it.

In you spare time- you will look up a In you spare time- you will look up a procedure using Alldata and print out procedure using Alldata and print out oneone page of that procedure to show me.page of that procedure to show me.

File all items in your note book.File all items in your note book. Notebooks will be graded in the future.Notebooks will be graded in the future.