llc professional

LLC Professional New Professional Qualifications and Training Programmes

www.londonlc.org.uk 0208 680 9803

LLC Professional is a suite of industry focused qualifications and modules for professionals wishing to enhance their continuous professional development.

We offer a wide choice of professional and higher level qualifications & units, as well as short accredited

and non- accredited programmes. These courses will run alongside our current range of part-time or full-time

vocational programmes already available.

Our programmes are taught by experienced and committed trainers and assessors, and are designed to be flexible and convenient as well as providing great value for money. Discounted rates will be available for corporate groups and LLC members. Training can be delivered at venues across London including the prestigious Addington Palace, Croydon. We also offer ‘in house’ delivery solutions at an employer’s premises.

Programmes include Leadership, Management, Health and Social Care.For a full list of programmes and course information please visit our web page: www.londonlc.org.uk/pages/llcprofessional

Stephen JefferyChief Executive London Learning Consortium

LLC Professional Professional Qualifications and Training Programme

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0208 680 9803 www.londonlc.org.uk/webenrol • [email protected]

Our Courses

City & Guilds - Leadership for Health & Social Care 05City & Guilds - Leadership in Children & Young People Services 06 OCR - Certificate in Advice & Guidance 07ILM - Certificate in Leadership & Management Skills 08ILM - Diploma in Leadership & Management Skills 09Lantra - Volunteer Management 10

City & Guilds - Supporting Individuals who are Substance Users 12City & Guilds - Dementia Care 13City & Guilds - Understanding Mental Health Problems 14City & Guilds - Administering Medication 15City & Guilds - Principles of Infection Prevention & Control 16City & Guilds - How to Support Individuals During Last Days of Life 17

ILM - Managing Resources 19 ILM - Understanding Leadership 20ILM - Managing Conflict in the Workplace 21ILM - Understanding Stress Management in the Workplace 22ILM - Coaching and Training Your Work Team 23ILM - Managing Performance 24ILM - Becoming an Effective Leader 25ILM - Managing Projects in the Organisation 26

CIEH - Manual Handling - Principles and Practice 28CIEH - Health and Safety in the Workplace 29

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Short ProgrammesHEALTH & SOCIAL CARE

Full Qualifications

Short ProgrammesLEADERSHIP & MANAGEMENT

Short ProgrammesHEALTH AND SAFETY

FULL QUALIFICATIONS

HEALTH & SOCIAL CARELEADERSHIP & MANAGEMENT

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What is this course about?This programme will suit you if you are responsible for running a facility that provides services for vulnerable adults or young people. You might be an assistant or deputy manager, or a manager who has not yet achieved a recognised vocational qualification at this level.

You will choose one of the following 3 pathways:

• Adults’ Residential Management • Adults’ Management • Adults’ Advanced Practice

All pathways share five core units:

• Use and develop systems that promote communication

• Promote professional development• Champion equality, diversity and

inclusion• Develop health and safety and risk

management policies, procedures and practices in health and social care or children and young people’s settings

• Working in partnership in health and social care, and children and young people’s settings.

Depending on the pathway you choose, you will complete a certain number of additional core units, as well as a range of optional units. A full list of units is available from our Sales Team.

TrainingTraining will include one-to-one or group basis with your assessor or trainer and will include face to face, online learning, independent study and research

Assessments You will be assessed in the workplace. For each unit your assessor watches and asks questions as you perform a task, or they may look at a portfolio of work that you have built as formal evidence of your learning. Then they confirm you’ve got the skills to do the job well.

Fees£1930.00. Group and membership rate are also available. Please contact us for further details.

Leadership for Health & Social Care

City & GuildsLevel 5

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REGISTER YOUR INTEREST VIAwww.londonlc.org.uk/webenrol

What is this course about?This programme will suit you if you are responsible for running a facility that provides services for children. You might be an assistant or deputy manager, or a manager who has not yet achieved a recognised vocational qualification at this level.

You will choose one of the following 3 pathways:

• Children and Young People’s Residential Management

• Children and Young People’s Management • Children and Young People’s Advanced

Practice

All pathways share five core units:

• Use and develop systems that promote communication

• Promote professional development• Champion equality, diversity and inclusion• Develop health and safety and risk

management policies, procedures and practices in health and social care or children and young people’s settings

• Working in partnership in health and social care, and children and young people’s settings.

Depending on the pathway you choose, you will complete a certain number of additional core units, as well as a range of optional units. A full list of units is available from our Sales Team.

TrainingTraining will include one-to-one or group basis with your assessor or trainer and will include face to face, online learning, independent study and research.


Fees£1930.00. Please contact us for payment options. Group and membership rate are also available, please contact us for further details.

Leadership for Children & Young Peoples Services



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Who is the course for?The aim of this qualification is to recognise the skills and competences of candidates in the workplace. The qualification is primarily aimed at practitioners who work directly with clients, disseminating information, advice and some level of guidance. Candidates will be working with information that is often interpreted by others, usually working within some clear guidelines.

What is the structure of the NVQ? To achieve a full OCR Level 3 NVQ in Advice and Guidance, candidates must achieve six units made up of three mandatory units and three optional units.

Mandatory units:

• Establish communication with clients for advice and guidance

• Support clients to make use of the advice and guidance service

• Review own contribution to the service

How will the course be delivered?This qualification is competence based, this means that it is linked to your ability to completely perform a range of tasks connected with your work. Assessments will be carried out on your daily activities using a range of planned assessment methods i.e. observation, discussion and questioning. Training will include one-to-one or group basis with your assessor or trainer and will include face to face, online learning, independent study and research.

Assessments You will be assessed by means of assignments and observation of practice.


Certificate in Advice & Guidance

OCRLevel 3



Who is the course for?The ILM Level 3 Certificate in Leadership and Management Skills has been designed to develop the leadership and management skills of practising or aspiring first line managers. There are no formal entry requirements but participants will normally be either practising or aspiring first line managers with opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.

The qualification will build and broadens the understanding already gained by the individual. Learners undertake three mandatory units then complete three optional units from a wide selection. From ‘Writing for business’ to ‘Working with costs and budgets’ the Certificate in Leadership and Management Skills can be fully tailored to meet the varying needs of candidates across all employment sectors.

All learners gain free trial membership of ILM for six months. This provides access to a wide range of online resources including reading lists, study guides, suggested websites for further research and other tailored resources to help participants complete their programme successfully.

Benefits• Delegates will build a skill set that

will help them optimised their own performance and that of others

• Delegates will build a skill set that will help them optimised their own performance and that of others

• Make a significant impact to their key result areas

• Your ability to deliver significant results will be enhanced

• Be able to deliver greater job satisfaction




Certificate in Leadership and Management SkillsInstitute of Leadership and ManagementLevel 3

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Institute of Leadership and ManagementLevel 5

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Who is the course for?The ILM Level 5 Diploma in Leadership and Management has been specially designed to give practising managers a solid foundation for their formal development in this role, building up a wide range of basic middle management skills and gaining the comprehensive leadership and management knowledge required at this level.

There are no formal entry requirements but participants will normally be either practising or aspiring middle managers with opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.

What is this course about? Participants take four mandatory units aimed at developing a range of leadership and management skills; for example, the unit 'Leading innovation and change', explores the skills necessary to identify and implement organisational innovation and improvement. The largest unit of the qualification, 'Improving own leadership performance through action learning', uses the technique of action learning to increase personal leadership capabilities. Participants then select from a wide choice of optional units to build up a comprehensive range of skills tailored to their needs.

All learners gain free trial membership of ILM for six months. This provides access to a wide range

of online resources including reading lists, study guides, suggested websites for further research and other tailored resources to help participants complete their programme successfully.

Benefits• Delegates will build a skill set that

will help them optimise their own performance and that of others

• Make a significant impact to their key result areas

• Develop ability to deliver significant results will be enhanced

• Be able to deliver greater job satisfaction


Assessments You will be assessed by means of assignments and observation of practice.


Diploma in Leadership and Management Skills



LantraLevel 3

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Who is the course for?The purpose of the Qualification is to enable individuals and organisations to develop an awareness of the skills needed to manage volunteers and to apply these skills across a wide range of volunteer environments.

How do I achieve the Award?This course will be delivered using a combination of face to face meetings with a tutor and online learning and support.

Candidates are assessed against six units of assessment as listed below. Volunteer management, supervision and leadership must be a significant part of the candidate’s work, although this may be part of a broader role and may be on a part-time basis.

Using their experience in managing volunteers, candidates produce a written case study. The case study is set in the context of the candidate’s own organisation and is illustrated with examples of working with volunteers. Candidates also obtain feedback from the volunteers they have managed and from their own line manager to ensure that the case study is authentic and a true reflection of the work being undertaken.

Structure and content of the Award The Award is divided into six units which represent a total of 60 hours of learning.

• Plan Volunteer Work:• Organise Volunteers and Resources: • Monitor Volunteer Work:• Communicate Effectively to Brief

Volunteers:• Support Volunteers to Solve Problems:• Give Feedback to Volunteers:

Our Level 3 Award in Volunteer Management consists of six credits and there are a total of 42 Guided Learning Hours over approx 6 months.


Award in Volunteer Management



SHORT COURSESHEALTH & SOCIAL CARE

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Content of TrainingDelegates will be provided with knowledge of how to support individuals who are substance users by enabling them to adopt safe practices, providing care and support following an episode of substance use and supporting individuals' efforts to reduce or cease substance use. Substances would include alcohol, opiates, hallucinogenics, amphetamines, cannabis, prescribed medication, solvents and other volatile substances; their use may be experimental, recreational or dependent.

The training will also cover the following:

• Understand about different substances, their effects and how they might be used

• Enable individuals to adopt safe practices associated with substance use

• Support individuals when they have used substances

• Support individuals in reducing substance use

DeliveryOne day workshop followed by distance learning support, independent study and research, one-to-one work place practice.

AssessmentDelegates will put together a portfolio of work products, (including observation of workplace practice) which will be marked by the assessor, internally verified by the IV before certification is awarded via City & Guilds.


Supporting Individuals Who Are Substance UsersCity & GuildsLevel 3

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What is this course about?This training will provide delegates with knowledge of the neurology of dementia to support the understanding of how individuals may experience dementia.

It is suitable for support staff working in the health and social care sector and has a particular relevance for those working with older service users, including those working with stages of pre-senile dementia.

The training will also include the following content:

• Recognise the signs and symptoms of a variety of dementias

• Understand the difficulties and challenges faced by people with dementia and identify the best ways to support them.

• Empathise with people experiencing dementia

• Feel more confident when working with service users who have a dementia

• Have the knowledge and skills to enhance the quality of life of people with dementias




Dementia Care




Understanding Mental Health ProblemsCity & GuildsLevel 3

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Content of TrainingDelegates will be provided with knowledge of the main forms of mental health problems according to the psychiatric classification system. Delegates also consider the strengths and limitations of this model and look at alternative frameworks for understanding mental distress. The training will also focus on understanding the different ways in which mental health problems impact on the individual and others in their social network. It also considers the benefits of early intervention in promoting mental health and well being.






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Content of TrainingDelegates will have an understanding of the legislation involved with drug administration, along with being able to follow procedures set for safe administration. Delegates will also have an understanding of the importance of confidentiality and security in all procedures of drug administration. The training will also include:

• Introduction to Medicines and Prescriptions

• Medicine Supply, Storage and Disposal• The Safe Administration of Medicines• Quality Control and Record Keeping• Accountability, Responsibility and

Confidentiality




Administering Medication




Content of TrainingDelegates will be provided with knowledge of how national and local policies in relation to infection control; to explain employer and employee responsibilities in this area; to understand how procedures and risk-assessment can help minimise the risk of an outbreak of infection. Learners will also gain an understanding of how to use Personal Protective Equipment (PPE) correctly and the importance ofgood personal hygiene.

• Understand roles and responsibilities in the prevention and control of infections

• Understand legislation and policies relating to prevention and control of infections

• Understand systems and procedures relating to the prevention and control of Infections

• Understand the importance of risk assessment in relation to the prevention and control of infections

• Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections

• Understand the importance of good personal hygiene in the prevention and control of infection




Principles of Infection Prevention & ControlCity & GuildsLevel 3

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Content of TrainingDelegates will be provided with knowledge of how to support individuals who are approaching the end of their life.

The training will focus on the following:

• Understand common features of support during the last days of life

• Understand the impact of the last days of life on the individual and others

• Know how to support individuals and others during the last days of life

• Understand the actions to be taken following an individual's death

• Know how to manage own feelings in relation to an individual's dying or death




Understand How To Support Individuals During Last Days Of LifeCity & GuildsLevel 3

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0208 680 9803 [email protected]

LEADERSHIP & MANAGEMENTSHORT COURSES

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Content of TrainingThis workshop will give practising managers the knowledge, skills and confidence to apply best practice in managing resources.

The workshops will focus on:

• Understanding how to manage physical resources for which you are accountable

• Be able to plan and implement improvements for managing physical resources for which you are accountable

Course Entry CriteriaThe workshop would be suitable for Managers who have recently taken on a wider role and may be responsible for supervisors/team leaders. However, managers who have been in a role at this level for some time, but may have little or no formal management training will benefit from attending.

DeliveryTwo day workshop followed by distance learning support, independent study and research.

AssessmentDelegates will complete an assignment, which will be marked by the assessor, internally verified by the IV before certification is awarded via ILM.

Fees£195.00. Group and membership rate are also available. Please contact us for further details. Fees include trial membership of the ILM, valid for the duration of study up to the point of achievement.

(see www.i-l-m.com for more details regarding the benefits of membership).

Managing Resources




Content of TrainingDelegates will explore the concept of leadership to identify, understand and develop more effective leadership skills. You will learn about different styles of leadership so that you can recognise which particular style will work best for you. You will learn to identify the behaviour of good leaders in the workplace and how to recognise key leadership qualities. By the time you finish the training; you'll have a better understanding of leadership and know how to exhibit strong leadership qualities yourself to enable you to get the best out of your teams.

Course Entry CriteriaThere are no formal entry requirements but delegates will normally be either practising or aspiring first line managers with the opportunity to meet the assessment requirements.

DeliveryOne day workshop followed by distance learning support, independent study and research, one-to-one work place practice.AssessmentDelegates will put together a portfolio of work products, (including observation of workplace practice) which will be marked by the assessor, internally verified by the IV before certification is awarded via ILM.



Understanding Leadership


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Content of TrainingDelegates will have the opportunity to develop their knowledge and understanding of managing conflict and supporting individuals in the workplace.

The training will look at the following topics:

• Identify causes of conflict at work• Describe the stages in the development

of conflict• Explain the effects of conflict on

individual and team performance at work• Explain any recognised technique a

manager could use to minimise and resolve conflict in the workplace

• Describe how a manager could create harmony at work and engender a positive atmosphere in order to minimise the adverse effects of conflict



AssessmentDelegates will put together a portfolio of work products, (including observation of workplace practice) which will be marked by the assessor, internally verified by the IV before certification is awarded via ILM.



Managing Conflict in the Workplace


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Content of TrainingDelegates will develop a greater understanding in relation to managing own stress and minimising stress in others, the training will also cover support mechanisms for individuals and those working within a team.

Topics included on the day will be:

• Causes and impacts of stress at work• Symptoms of stress in self and in others• Implications of stress for workplace and

non-work activities/relationships• Implications and effects of stress for

individuals and organisations• Management responsibilities in relation

to work-related stress• Simple practical stress management

techniques• Sources of available support for stress

sufferers• Action planning and review techniques• Definitions of counselling, advising and

mentoring and when to use each of them to support individuals

• Principles of counselling• Mentoring, and the mentoring cycle• Range of available counselling and

support mechanisms• Implications of confidentiality


DeliveryOne day workshop followed by distance learning support, independent study and research.



(see http://www.i-l-m.com for more details regarding the benefits of membership).

Understanding Stress Management in the WorkplaceInstitute of Leadership and ManagementLevel 3

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Content of Training This workshop will develop knowledge and understanding of training and coaching as required by a practising or potential manager.

The workshop will focus on the following:

• An understanding of how to identify training and coaching needs

• Knowledge of different learning styles and how these can assist learning at Work

• Knowledge of how to plan the coaching for an individual

• An understanding of the importance of effective feedback in coaching






Coaching & Training Your Work Team


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Content of TrainingThis workshop will focus on the following:

• Manage performance within the workplace.

• Understand the value of assessing performance.

• How to use a variety of formal & informal techniques.

• How to meet organisational and individual needs.






Managing Performance


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Content of TrainingThis workshop will give delegates an understanding of effective the training will focus on:

• Using a range of leadership styles in different situations to fulfil the leadership role

• Using emotional intelligence• Reviewing own ability to set direction

and communicate this to others• Reviewing own ability to motivate,

delegate and empower others• Produce a personal development plan to

improve own ability to lead






Becoming an Effective Leader


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Managing Projects in the Organisation Institute of Leadership and ManagementLevel 5

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Content of TrainingThis workshop will give practising managers the knowledge, skills and confidence to apply best practice in managing projects.

Increasingly organisations need to assemble project teams quickly to manage the constantly changing customer and market demands and a cohesive and motivated project team is essential if projects are to achieve their objectives. It is made up of two key elements - Effective Project management and Reviewing your own ability as a project Manager, which enable participants to understand, develop and demonstrate knowledge and skills in project management.


DeliveryTwo day workshop followed by distance learning support, independent study and research.




HEALTH AND SAFETYSHORT COURSES

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Overview This qualification, aimed at those who carry out manual handling at work, provides essential information about manual handling hazards and their control.

Who needs this qualification?All employees who have to carry out any manual handling activities at work, including both industrial and office workers.

Qualification overviewThis course provides essential information about manual handling hazards and their control. The course will benefit anyone who has to carry out any manual handling activities at work by introducing them to the hazards of manual handling, the risks involved and the controls that are available to help prevent injury. The course in addition will teach learners techniques to lift, carry, push and pull objects safely within their individual capabilities with the aim of reducing the number of work-related injuries associated with manual handling.

Outline of programmeThe manual handling training programme covers the following topics:

• Manual handling hazards, risks and controls

• How manual handling operations can cause injury and harm

• The scope of legal requirements and where guidance can be found

• The process for assessing manual handling risks

• The value of risk assessment and how it applies to safe manual handling practice

• Manual handling techniques – lifting loads from low levels/working at low levels/lowering from height/pushing loads/pulling loads/carrying/team handling

Qualification information• Course duration: one-day programme• Assessment: 30 multiple choice questions

plus practical assessment

Fees£60. Group and membership rate are also available. Please contact us for further details.

Award in Manual Handling Principles and Practice

Chartered Institute of Environmental HealthLevel 2

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OverviewThe CIEH Level 2 Award in Health and Safety in the Workplace provides a good introduction to health and safety ensuring individuals are aware of their own safety and the safety of customers, contractors, and the public. It provides an overall awareness of key health and safety issues, ensuring that individuals understand the importance of following systems, procedures and rules. Employers are responsible for providing safe and healthy workplace conditions as well as the right systems and methods for safe activities. Nevertheless individuals also have a vital part to play in the equation. They need the right knowledge and the right attitude which demands proper training in the basics of health and safety, as well as specific training for individual tasks.

Who needs CIEH Training? Health and Safety qualifications are becoming a requirement for many industries. The CIEH Level 2 Award in Health and Safety in the Workplace is suitable for anyone in a work environment, and provides internationally recognised certification for employees.

Health and Safety Training OptionsThe CIEH Level 2 Award in Health and Safety in the Workplace can be delivered in your workplace or at one of our venues, allowing us to tailor the course to suit your needs.

Course Outline: The CIEH Level 2 Health and Safety qualification covers the following topics:

• Legislation• Health• Safety• Welfare• The workplace and workplace equipment• Risk assessment• Manual handling• Hazardous substances• Ergonomics and workstation design• Transport and vehicles• Noise and vibration

AssessmentThe CIEH Level 2 Award in Health and Safety in the Workplace is assessed by a short multiple-choice exam.

Fees£60. Group and membership rate are also available. Please contact us for further details.

Award in Health & Safety In The Workplace

Chartered Institute of Environmental HealthLevel 2


• Programmes are taught by experienced and committed trainers

• Designed to be flexible and convenient

• Discounted rates available for corporate groups and LLC members

• Training can be delivered at venues across London

• In house delivery solutions at an employer’s premises are available

How can I apply?You can apply at any time during the year but places are limited so don’t leave it too late. If you are not sure which course or level is suitable for you contact us to receive free impartial advice and guidance on 020 8774 4040.

WebEnrolWebEnrol is our online course directory, where you can search for courses, and register your interest for a course of your choice.

A member of LLC’s Team will then contact you to discuss your requirements and advise on the best way to proceed with your enrolment. To take advantage of this quick and efficient service go to:www.londonlc.org.uk/webenrol


REGISTER YOUR INTEREST VIA:

www.londonlc.org.uk/webenrol

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The Government has introduced the new loan this year to provide a means for anyone over the age of 24 to be able to study and improve their qualifications and therefore improve job and life prospects. This means that adults will not have to pay the course fee upfront. There may still be some charges for registration with awarding bodies, exam fees and materials that will need to be paid.

Repayments for the loan will only start being paid once the adult is earning over £21,000 per year and the amount paid back each year is dependent on the wage earned over this amount and not how much the course costs.Loans are funded from the Student Loan Company and are not means tested or subject to credit checks. The loan is available irrespective of the learner’s current employment status. The application form is simple and can be done online.

Learners aged 24 and over will therefore have the option to either:

• pay the course fees themselves• have an employer/sponsor pay the course

fees for them• apply for an Advanced Learning Loan to

help pay for the course fees.

The loan amount you will need to borrow will be for the cost of delivering the course in line with government guidance related to each individual qualification. Therefore different qualifications at Level 3 may cost different amounts.

The 24+ Advanced Learning Loans are for anyone who:

• is aged 24 and above at the start of their course

• is studying at Level 3 - Level 5 in Further Education and training

• is on an advanced or higher apprenticeship• is resident in the UK• has not previously had a loan to do the

same type and level of qualification.

To find out if you are eligible please visit:www.24plusmicrosite.com/HTML/eligibility-embed.html

To apply for a loan please visit:www.gov.uk/advanced-learning-loans/how-to-claim

24+ Advanced Learning Loans32

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Contact Us

London Learning ConsortiumWrencote House 121 High StreetCroydonSurrey, CRO 0XJ

For more information or to discuss your personal training requirements please do not hesitate to contact us.

Tel: 020 8774 4040Email: [email protected] Web: www.londonlc.org.uk

Register your interest www.londonlc.org.uk/webenrol

WebEnrol is our online course directory, where you can search for courses, and register your interest on a particular course.

A member of LLC’s Sales Team will then contact you to discuss your requirements and advise on the best way to proceed with your enrolment.


Skills

FundingAgency


llc professional

Documents

city guilds principles

ilm certificate

ilm diploma

ilm coaching

leadership management

city guilds dementia

stress management

cieh health