traditional washington stars successful solutions professional development llc orientation

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Traditiona l Washington STARS Successful Solutions Professional Development LLC Orientati on

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Page 1: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Traditional Washington STARS

Successful Solutions Professional Development LLC

Orientation

Page 2: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

The Orientation is the place to look!

Getting Help with the Training

There is a menu of topics available at the top of every page.

Orientation

Page 3: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Traditional Washington STARS

This training meets DEL requirements for the annual STARS training that is required for child care providers in Washington State.

The Traditional Washington STARS training is entry level training that earns a level 1 or 2 on the STARS professional development ladder.

When you are ready to move on to level 2 or above, we recommend our online In-Service or CDA training to support your continued professional development.

The Training Online STARS

Orientation

Page 4: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

If you have questions about your assignments, contact Claudette at

[email protected] or click on the Live Student Support Chat button and our student support

staff will assist you.

Claudette is an advanced level approved STARS trainer through Washington Department of Early Learning MERIT

She has over 25 years experience in child care Her education includes a Master’s Degree in Early

Childhood Education Her extensive experience includes previously being a child

care licensor in King County

The Trainer Claudette Lindquist

Traditional Washington STARS

Orientation

Page 5: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Successful Solutions Training in Child Development

Successful Solutions Training in Child Development is a subsidiary of Successful Solutions Professional Development LLC.

Who We Are

Successful Solutions Professional Development is a leading training organization offering the National Child Development Associate Credential Training, In-Service CEU courses for most states, an online Business Education Program, and accredited online Career Highschool.

Orientation

Page 6: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Meet Our Staff We Are Here to Help!

Phone: (360) 602-0960

Email: [email protected]

Traditional Washington STARS

Orientation

Page 7: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

IN ORDER TO PASS THIS TRAINING, THIS IS WHAT YOU MUST DO:

PASSING THE ONLINE STARS TRAINING

3. Participate in Student Forum Discussion Board Assignments

1. Read course materials provided in the lessons

2. Sufficiently complete all chapter assignments

4. Submit an evaluation form with a valid STARS ID number

Traditional Washington STARS

Orientation

Page 8: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

1. Read the Lesson FIRST!

2. Complete the Assignment

Traditional Washington STARS

3. Participate in the Forum Discussion Board

Orientation

Page 9: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Read the Lesson FIRST! A certificate will not be issued if you skip reading the

lessons. Video slide lessons have no sound. Alternate options for viewing the lesson have been provided

if you have trouble with the video loading. The PDF version is the most likely option to work with iPad or

other mobile device. However, this training was not designed or tested to be specifically mobile compatible. Technical support is not available for those that are attempting to use a mobile device. We are unable to guarantee that your mobile device will work for completing this course.

1. Read the Lesson

Traditional Washington STARS

Orientation

Page 10: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

There are 3 to 6 chapters in each course. There is 1 assignment at the end of each chapter. The assignments are automated, and you will receive immediate feedback, and opportunities to review the information and to change your responses.

The assignments are intended to help you learn the materials, and gain an understanding of the concepts covered in the training.

Successful completion of the training will require that you obtain 80% or better on all assignments.

2. Sufficiently complete all chapter assignments

Traditional Washington STARS

Orientation

Page 11: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

There are three required discussion board assignments for each course.

These are generally in chapters1, 2 and 3 of the course.

The link for the forum is on the bottom of the page.

Read the forum question, and post a reply.

3. Student Forum Discussion Board Assignments

Traditional Washington STARS

You may read and respond to posts by other students.

Orientation

Page 12: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

The best way to get help is with Live Student Support Chat!

Do you have questions?

Getting Help with the Training

Traditional Washington STARS

Orientation

Page 13: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

1. Click on the blue bar on the bottom right side of your screen

2. Type your FULL name and email address and question in the fields, click on submit

3. If it says “offline” or if we do not respond right away, type your question anyway. Be sure to check your email inbox for a response

Getting Help with the Training

Traditional Washington STARS

Orientation

Page 14: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

There are several reasons why chat is the most effective way to get help. Student support staff are able to assist several students

at one time. Which means that you can get the fastest support.

When you type in your name and email address it allows us to quickly view your student records.

Getting Help with the Training

Traditional Washington STARS

The chat transcript is recorded in your student records so that in the future we can easily see the record of support.

Orientation

Page 15: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

More Reasons….. When you are on chat, we can see the exact page that

you are on in the training. This allows us to easily identify where you are in the course, and direct you to solutions.

If we are away from the computer or offline and you leave a message, the person on-call for student support receives an email notification on their cell phone and will reply as quickly as possible.

Getting Help with the Training

Traditional Washington STARS

Orientation

Page 16: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Live Student Support hours are:

Monday-Friday 6:30 am – 9 pm AND

Saturday-Sunday 8 am – 9 pm.

However, keep in mind that if we are on the phone or step away for a break that we may appear offline. Type your message anyway, we will send you an email reply as soon as possible.

Getting Help with the Training

Traditional Washington STARS

Orientation

Page 17: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Logging in to the training.

If you are already enrolled, click on the Member Log In link on the upper right side of the page at www.childcaretrainingacademy.com

Traditional Washington STARS

Orientation

Page 18: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Logging in to the training.

Once you are logged in, click on the course title for the training which you wish to access.

Traditional Washington STARS

Orientation

Page 19: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Can I access any of the courses? As an enrolled student, you have access to ALL of the

courses listed on the menu.

Scroll down and click on the course title to access your selected course.

Traditional Washington STARS

You will ONLY receive a certificate and STARS credit for the number of hours of training that you have paid for.

Orientation

I enrolled in a course, but I changed my mind and I want to do a different course.

Feel free to select whichever courses that interest you at this time.

Page 20: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

What if I paid for 4 hours, but complete 6 hours?

If you complete more hours of training than you have paid for, then you will be sent an email invoice to process payment for the tuition due.

Traditional Washington STARS

Once the payment is received, we will email a certificate to you for the additional hours.

Orientation

Page 21: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

What if I prefer more accountability; something more challenging?

For a higher technology training platform, and more student accountability, you may wish to consider In-Service STARS courses.

Traditional Washington STARS

If you enroll in Traditional Washington STARS, and decide you want more accountability, we will be happy to transfer your payment credit to In-Service STARS training.

Click on the Live Student Support chat button on the bottom right side of the page, or send us an email and we will be happy to assist you.

Orientation

Page 22: Traditional Washington STARS Successful Solutions Professional Development LLC Orientation

Orientation

Traditional Washington STARS

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