lkin17: can you see the bottleneck - sutap
TRANSCRIPT
What is TOC?
Theory of Constraints
3rd Party
Head office
Training
Enterprises are
complex
Information Technology
Sales and MarketingLogistics
Our new products are always
late!!!
How to improve?
Where to improve?
Value Stream Mapping
New product backlog
Design Construct Ready to be deployed
Training CustomerLaunch
New product backlog
Design Construct Ready to be deployed
Training CustomerLaunch
Are the queues
visible?
Information Technology
Vendors
Marketing
Training
- New Credit card
- New Loan scheme
- New XYZ
1. Looks like training is always falling behind
2. Training department-Why they have to run after people all the time?
3. IT: can they help them with designing the training material?
4. Should we add a person who specializes in delivering trainings on the web- to all our branches in one go?
5. The bottleneck has most likely shifted…go back to step.1
CHAOS AHEAD!
NEVER GO TO STEP 4
BEFORE STEP 2 AND 3
Managing flow...
Does it require a
mindset change?
Kanban for teams.
It is more than a visualization
tool.
It is your focusing tool- to get
things done!
5 FS is part of the deal!
We got started!
Illustration source: Henrik Kniberg
Blocked! Why WIP Limits?!
Illustration source: Henrik Kniberg
Exploit! (which actually means
treat them well!)
Illustration source: Henrik Kniberg
It’s not about more helping hand!
(Step 4 comes later)
Illustration source: Henrik Kniberg
We have a nice flow!
Illustration source: Henrik Kniberg
Thanks!