live webcast: a crash course in always-on marketing

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Always-On Marketing

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Page 1: Live Webcast: A Crash Course in Always-On Marketing

Always-OnMarketing

Page 2: Live Webcast: A Crash Course in Always-On Marketing

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ALWAYS-ON MARKETING

Today’s Speakers

Tweet with us @LinkedInMktg

Page 3: Live Webcast: A Crash Course in Always-On Marketing

-What It Is-Why Marketers Are Embracing It-Why Content Marketing and Always-On Marketing Work Hand-in-Hand-Building a Strong Foundation

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ALWAYS-ON MARKETING

Introduction

Page 4: Live Webcast: A Crash Course in Always-On Marketing

Ensuring Your Information Is Available to Your Prospects and Customers, Always

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ALWAYS-ON MARKETING

What Is Always-On Marketing?

Page 5: Live Webcast: A Crash Course in Always-On Marketing

-Hotels-Hospitals-Diners

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ALWAYS-ON MARKETING

Some Always-On Businesses

Page 6: Live Webcast: A Crash Course in Always-On Marketing

The 24-Hour, 800 Number for Customer Service

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ALWAYS-ON MARKETING

Always-On Meets Marketing

Page 7: Live Webcast: A Crash Course in Always-On Marketing

Your Website…

You’d Never Even Think of Turning That Off

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ALWAYS-ON MARKETING

Digital Makes Always-On Available for Every Business

Page 8: Live Webcast: A Crash Course in Always-On Marketing

Each of These Can Be Always-On…

-Websites-Email Campaigns-Search Engine Marketing-Display and Social Advertising

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ALWAYS-ON MARKETING

The Evolution of Always-On Marketing

Page 9: Live Webcast: A Crash Course in Always-On Marketing

For One Reason…

Because Your Customers Are Always-On

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ALWAYS-ON MARKETING

Why Has Always-On Marketing Become Essential?

Page 10: Live Webcast: A Crash Course in Always-On Marketing

— Matt Heinz, President, Heinz Marketing

“This is a world where buyers have more control and more power than they ever did.”

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Page 11: Live Webcast: A Crash Course in Always-On Marketing

On laptops, on tablets, on smartphonesIn coffee shops, on their commutes, at work, in every time zone around the globe

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ALWAYS-ON MARKETING

Your Buyers Are Self-Educating

Page 12: Live Webcast: A Crash Course in Always-On Marketing

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ALWAYS-ON MARKETING

B2B Buyers Crave Knowledge

Page 13: Live Webcast: A Crash Course in Always-On Marketing

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Page 14: Live Webcast: A Crash Course in Always-On Marketing

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Page 15: Live Webcast: A Crash Course in Always-On Marketing

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Page 16: Live Webcast: A Crash Course in Always-On Marketing

— Matt Heinz, President, Heinz Marketing

“This is a world where buyers have more control and more power than they ever did.”

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Page 17: Live Webcast: A Crash Course in Always-On Marketing

Content Must Never Sleep

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ALWAYS-ON MARKETING

In This World…

Page 18: Live Webcast: A Crash Course in Always-On Marketing

Deliver Knowledge to the Right People at the Right Time on the Right Device in Every Stage of the Buyer’s Journey

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ALWAYS-ON MARKETING

The Goal…

Page 19: Live Webcast: A Crash Course in Always-On Marketing

— Meagen Eisenberg, CMO, MongoDB

“I think you can accelerate the buyer’s journey if you use always-on marketing in the right way.”

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Page 20: Live Webcast: A Crash Course in Always-On Marketing

-Know Your Audience-Create Great Content Throughout the Buying Cycle-Make Your Content Work as Hard as Possible-Measure Purposefully and Carefully

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ALWAYS-ON MARKETING

4 Steps to Building a Solid Always-On Marketing Foundation

Page 21: Live Webcast: A Crash Course in Always-On Marketing

-Identify your best customers-Build personas-Confirm what information your customer want/need

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ALWAYS-ON MARKETING

Know Your Audience

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-Awareness/Thought Leadership-Explain the Options to Solve Problem You Address-Finally, Discuss Your Product/Service

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ALWAYS-ON MARKETING

Create Great Content Throughout the Buying Cycle

Page 23: Live Webcast: A Crash Course in Always-On Marketing

Always-OnMarketing

ALWAYS-ON MARKETING

Make Your Content Work As Hard As Possible

-Promote organically on social media-Don’t overlook paid: Rule of thumb is to spend twice on promoting content what you paid on creation-Leverage LinkedIn: Company Pages, Showcase Pages, Sponsored Content, SlideShare, Elevate

Page 24: Live Webcast: A Crash Course in Always-On Marketing

Establish Your Objectives and Measure Performance Based on those Goals…

-Upper Funnel: Brand Lift-Mid Funnel: Engagement, Social Shares-Lower Funnel: Leads, MQLs, Pipeline, Revenue

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ALWAYS-ON MARKETING

Measure Purposefully and Carefully

Page 25: Live Webcast: A Crash Course in Always-On Marketing

An inside look at the LinkedIn Marketing Solutions team’s strategy for

Always On Marketing

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We’re on a mission to end provisional marketing

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ALWAYS-ON MARKETING

Our team’s philosophy

“It means that instead of thinking in terms of one-off campaigns, stunts, or short-term initiatives, you

consistently aim to build and retain your audience on an ongoing basis—more like regular exercise than a

shot in the arm.”—Shane Snow

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Exercise:Which Channels are

Always-on?

ALWAYS-ON MARKETING

Email

Email Nurture

Display Advertising

Sponsored InMail

Sponsored Updates

Webinars

Social Media

Blog

Facebook Ads

Google Display

SEM

Content Syndication

Website

Events

Organic

Retargeting

Page 28: Live Webcast: A Crash Course in Always-On Marketing

Always-OnProvisional

EmailEventsWebinars

WebsiteEmail NurtureDisplay AdvertisingLinkedIn Sponsored ContentSocialBlogPaid Media (Facebook, GDN)RetargetingOrganicContent SyndicationSEM

Sponsored InMail

Sponsored InMail

Page 29: Live Webcast: A Crash Course in Always-On Marketing

Shift from campaign to conversation29

ALWAYS-ON MARKETING

Multi-channel approach

Sales

Email

SEMSponsored ContentPaid Media

(off platform)

Social feeds

LinkedIn Display Webcasts

Asset Landing Page

Channels

Sponsored InMail

Blog

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ALWAYS-ON MARKETING

Always-on Promotion

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ALWAYS-ON MARKETING

Always-on Content

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1. Sponsored InMail2. Content Syndication3. Email-Nurture4. Sponsored Content5. LinkedIn Display

***88% MQLs driven from Always-On campaigns

ALWAYS-ON MARKETING

Top Performing Channels for the Sophisticated Guide

Page 33: Live Webcast: A Crash Course in Always-On Marketing

ALWAYS-ON MARKETING

The Personalization Imperative

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ALWAYS-ON MARKETING

Deliver ROI in your sleep

Your marketing is always on but you don’t have to be!

-Reach your buyers wherever they exist online, at all hours of the day & night-Customize the pathways you send your prospects down and allow them to “binge-watch” your content, speed up or slow down-Leverage technology like retargeting and automation-Deliver a predictable, consistent flow of leads

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ALWAYS-ON MARKETING

Measurement

Always-on does NOT = set it and forget it

-Decide what metrics are important to you and your team and optimize for those throughout the funnel

-Top- and mid-funnel, we look at CTR, engagement rate, social shares, impressions

-Lower-funnel, we look at conversions, MQLs, SQLs/SQOs and bookings

-Keep on testing, iterating and exploring

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-Be on a mission to end the one and done/batch and blast/provisional campaign!-Utilize all the channels you have at your fingertips - exist wherever your prospects exist-Attention is currency, make the most of it when you get it-Ensure your content and campaigns are set up so your prospects can binge-watch (consume)-Allow prospects to accelerate themselves through the funnel using real engagement metrics-Use data and analytics to personalize content and experiences AND influence how you optimize your always on strategy

ALWAYS-ON MARKETING

Top Take Aways

Page 37: Live Webcast: A Crash Course in Always-On Marketing

• Enter your questions into the question box

• Tweet with us by following @LinkedInMktg and by using #LinkedInMktg

• Learn more by visiting our LinkedIn Marketing Solutions blog https://business.linkedin.com/marketing-solutions/blog

ALWAYS-ON MARKETING

Questions

Page 38: Live Webcast: A Crash Course in Always-On Marketing

Today, LinkedIn members number more than 450 millionprofessionals. That’s more than two-thirds of the 600 millionprofessionals on the planet, representing the largest groupanywhere of influential, affluent, and educated people.

For more information, visit marketing.linkedin.com.

Page 39: Live Webcast: A Crash Course in Always-On Marketing

Appendix

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Total addressable audienceAny member in the marketing, media or communication job

function

● Geo targeting● Title targeting● Company size targeting● Account Based Targeting

● Skills targeting● Company targeting● Industry targeting

Segmentation within our addressable audience

ALWAYS-ON MARKETING

How we deliver relevancy to our target audience

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BEST PRACTICES

Don’t hyper-target1

Align content and targeting strategy2

Don’t be afraid to experiment3

Try audience expansion4

ALWAYS-ON MARKETING

Targeting tips

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TEST EVERYTHING.

“eBook” “guide”

Stat Quote

Object Human

vs.

vs.

vs.

ALWAYS-ON MARKETING

Always be testing