live-#3311914-v1-agenda - water & waste committee meeting ... · august 2011 be received and...

19

Agenda – Water & Waste Committee 21 September 2011- #3311914

WATER & WASTE COMMITTEE

21 SEPTEMBER 2011

4 WATER & WASTE MONTHLY REPORT FOR AUGUST 2011 B. Gardiner;NR: 1/58/13-23: #3296097v1

RECOMMENDATION: It is recommended that the monthly report from Water & Waste for the month of August 2011 be received and noted. BRUCE GARDINER General Manager Water & Waste

20


ACTIVITY MANAGEMENT AND ADMINISTRATION SUPPORT

Mission To provide general management, leadership and guidance to the Water & Waste Department

Officer Responsible General Manager Water & Waste

Outputs

Title Description

1. Performance Review of Manager’s Work

Review of work performed by each branch and the effectiveness of each branch manager; Provision of guidance and support to improve outputs; Includes the review of Departmental Performance in the following areas:

• Budget Management; • Operating initiative management; • Capital works management; • Workplace Health and Safety performance; • Customer management

2. Ensure leadership development is an ongoing priority within the Department.

Encourage and promote leadership development across the department

3. Oversee implementation of Departmental aspects of the Connecting Project

Provision of effective support to enable all Departmental staff to meet the performance expectation of their customers

4. Oversee implementing of Departmental aspects of the Employee Opinion Survey

Facilitate processes that engage and empower staff to make improvements to their work areas and the organisation

Operating Budget Assessment:

YTD Actual ($)

YTD Budget Revised ($) Var ($) Var (%) Variance Report & Prospective

Actions (where variance is +/- 5%)

Revenue

5,144 14,408 -9,264 -64% UNFAVOURABLE: • Reasons: Internal Revenue

lower than anticipated.

• Implications / Actions: Will continue to monitor revenue.

Expenditure

5,460,323 4,443,080 -1,017,243 -23% UNFAVOURABLE: • Reasons: The $1.0m variance is

due to tax and dividends exceeding budget expectations by $217k and $814k respectively. Employee Costs and Consultancy Services are over budget by $18k and $25k respectively. This is offset by Other Services, Materials, Competitive Neutrality which are under budget by $34k, $9k and $7k respectively.

• Implications / Actions: Nil.

21


Performance Indicators = Satisfactory ? = Marginal = Unsatisfactory

Result Measures (Title) Departmental Budget Performance

Result Target Expenditure of the Department in the range of 0% to 5% under budget. Revenue no more than 1% under budget.

Reporting Frequency Monthly

Performance Rating: ?

Variance Report: Revenue is $392k above budget due to net rates being $652 over budget as a result of an accrual of water usage. Internal Revenue was also over budget by $132k. Operating Contributions and Other Revenue are under budget by $209k and $193k respectively.

Expenditure is over budget by $588k as a result of $1.48m which is attributable to the Portsmith Remediation Project which will be journalled out to the project September 2011. This is offset by by Competitive Neutrality and Depreciation & Amortisation which are under budget by $788k and $302k respectively.

Prospective Actions: Continue to monitor expenditure.

2.3 Operating Budget YTD Performance

5

10

15

20

25

30

Revenue Expenditure

Budget Type

$ M

illio

ns

YTD Actual

YTD Budget

1.46% variance

-2.19%variance

22



Result Measures (Title) Departmental Capital Budget - % spent

Result Target 90% of budget spent by year end


Performance Rating:

Variance Report:

Based on current YTD

spend and commitments, the department has a

projected year to date spend of 63%.

Prospective Actions:

It is anticipated that the target of 90% spend will be achieved by the end

of financial year.


Result Measures (Title) Timeliness of Departmental operating initiative completions

Result Target 90% of initiatives completed by year end


Performance Rating:

?

Variance Report: One Operating Initiative was not met for Waste

Services.

Prospective Actions: The completion date will be changed in the First

Review of the Operational Plan.

Timeliness of Department Operating Initiatives

05

101520

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

Month

Num

ber o

f Ini

tiativ

es

Initatives MetInitiative Proposed

Departmental Capital Budget - % Spent

0%10%20%30%40%50%60%70%80%90%

100%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May June

Months

Per

cent

age

Spe

nt

YTD Actual Spend (Including Commitments) Target Spend

23



Result Measures (Title) Departmental Safety Performance

Result Target Lost time injury frequency rate – improving

Reporting Frequency Monthly for Financial Year

Performance Rating:

Variance Report:


Continue to Monitor.


Result Measures (Title) Departmental Safety Performance

Result Target Lost time injury duration rate – improving

Reporting Frequency Monthly for Financial Year

Performance Rating:

?

Variance Report:

Slightly above target due to long term

injuries.



Departmental Lost Time Injury Rate

0123456

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

Month

Lost

Tim

e In

jury

Rat

e

Benchmark RateLost Time Injury Rate

Water & Waste Lost Time Duration

0

50

100

150

200

250

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMar

chApri

lMay

June

Month

Dur

atio

n in

Day

s

Days Lost KPI

Actual Duration

24


ACTIVITY BUSINESS SERVICES – MANAGEMENT AND ADMINISTRATION SUPPORT

Mission To provide high quality services (including analysis) in an efficient and effective manner.

Officer Responsible Manager Business Services

Outputs

Title Description

Report Monthly the measurable outputs of the unit against Corporate and Legislative Requirements.

Management of Branch Performance including:

- Customer Service & Water Billing - Financial Management - Laboratory Services - Plumbing - Trade Waste - Business Systems Analysis

Administration Support Administration Support associated with Water & Waste


YTD

Actual ($)

YTD Budget Revised

($)

Var ($) Var (%) Variance Report & Prospective Actions (where variance is +/- 5%)

Revenue 863,619 902,939 -39,320 -4% UNFAVOURABLE: • Reasons: Nil. • Implications / Actions: Nil.

Expenditure

1,015,752 1,102,793 87,041 8% FAVOURABLE: • Reasons: Employee Costs,

Materials, Consultancy Services, Other Services, Competitive Neutrality and External Services are under budget by $17k, $20k, $30k, $14k, $31k and $17k respectively. This is offset by an overrun in Bad Debts which is attributable to the 50% Water Leakage Rebate.

• Implications / Actions:

Budget is linear and variance should smooth during the year.

25


ACTIVITY BUSINESS SERVICES – WATER BILLING Officer Responsible Team Leader Water Billing

Outputs

Title Description

1. Water Consumption Accounts Water Usage Notices and settlement data to customers, provided in a timely and effective manner.

2. Water Usage Settlement Accounts Final Reads provided in the settlement process associated with property transfers

3. Water Usage Summaries Introduction of Water Usage Summaries for all properties


Result Measures (Title) Water Usage Notice – Time Read from red to bill issue

Result Target Within 14 days of reading date


Performance Rating:

Variance Report:


0

4

8

12

16

No.

of D

ays

from

Met

er

Rea

d

4/08/2011 11/08/2011 18/08/2011 25/08/2011

Account issue Date 2011

Water Consumption Account Turnaround Time - 14 Days

Actuals Target

26



Result Measures (Title) Water Settlements – Turnaround Time form request to issue.

Result Target 5 days for $35.60 Fee; 24 hours for $57.80 Fee


Performance Rating:

?

Variance Report:

A total of 208 searches were undertaken during August 2011. ‘1’ settlement was outside the required time frame. This was due to no access to the meter as the premises locked.

Water Settlements Turnaround Time from Request to IssueTarget 100% Compliance

90%

95%

100%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Months in Year

% C

ompl

ianc

Target % 24 Hr % 5 Day %



Result Measures (Title) Issuing of Water Usage Summaries

Result Target Every Four months

Reporting Frequency Work with Design & Printing Firm is currently underway

Performance Rating:

Variance Report: Graph to be Created

It is anticipated that reporting will commence in Dec 2011 Prospective Actions:

27


ACTIVITY BUSINESS SERVICES – FINANCIAL MANAGEMENT Officer Responsible Principal Management Accountant

Operating Initiatives

On Target Operating Initiative Status Relevant

Linkages Due Date Complete Yes No

1. Full Cost Pricing Model for Waste Services

Corporate Goal 6.3 & 6.7 December 2011 35%

2. Customer Service Obligations Model

Corporate Goal 6.2 & 6.7 December 2011 35%

3. Review of the Corporate Overhead Model for Water & Waste

Corporate Goal 6.2 & 6.7 September 2011 95%

Corporate Goal 6.2 & 6.7 September 2011 0%

4. Undertake Financial Analysis of Tender and Project Evaluations

Comments: Team initiatives and focus has changed since the Operational Initiatives were determined. Accordingly, the timeframe for completion of the initiative will be amended at the 1st Operational Plan Review.

ACTIVITY BUSINESS SERVICES – LABORATORY SERVICES Officer Responsible Laboratory Services Manager




1. Implementation of Laboratory Information Management System (LIMS)

Corporate Goal 1.5; 4.1; 6.3;

6.4; 6.7 December 2011 65%

2. Develop and implement Analytical Methods for Cryptosporidium and Giardia Testing

Corporate Goal 4.1;4.4 June 2012 15%

3. Develop and Implement Analytical Methods for Legionella Testing

Corporate Goal 4.1;4.4 January 2012 40%

4. Development of Service Level Agreement between Laboratory Services and Waste and Environmental Services

Corporate Goal 6.2;6.3 January 2012 10%

5. Implementation of Stormwater Monitoring Program

Corporate Goal 1.6 March 2012 10%

28


Outputs

Title Description

Tests on: - Waters for Drinking Purposes - Waters (non-drinking) - Solid matrices - Other tests

Tests undertaken for client purposes include water for drinking, wastewaters, pools, creeks, lakes, sludge and soils and other tests.


Result Measures (Title) Test turn-around time

Result Target 85% within 5 working days


Performance Rating:

Variance Report:

N/A

1. Sample Completion Time

7580859095

100

Jul

2010

Sep

2010

Nov

2010

Jan

2011

Mar

2011

May

2011 Jul

2011

Sep

2011

Period Beginning January 2010

Perc

enta

ge C

ompl

ete

100% w ithin 30 days 85% w ithin 5 days 5 Day Target


N/A

29



Result Measures (Title) Quality of Test Results

Result Target >95% of analysis batches with acceptable quality


Performance Rating:

Variance Report:

N/A

2. Quality of Results

85

90

95

100

Jul-1

0

Sep-10

Nov-10

Jan-1

1

Mar-11

May-11

Jul-1

1

Sep-11

Period Beginning January 2010

Qua

lity

Perc

enta

ge A

chie

ved

% of Analysis Batches with acceptable Quality Control Target


N/A

30


ACTIVITY BUSINESS SERVICES – CUSTOMER RELATIONS Officer Responsible Team Leader Customer Relations

Outputs

Title Description

1. Customer Relationship Management Develop processes and systems to enhance customer management

2. Sewer Plan Requests Provision of Sewer Main / As Constructed plans (per lot & plan)


Result Measures (Title) Improve turnaround times for customer management

Result Target No more than 5 working days turnaround time


Performance Rating:

Variance Report:

No incidents to report.

Improve Turnaround Times for Customer Management

0

2

Jul

Aug Sep OctNov Dec Ja

nFeb Mar Apr May Ju

n

Months in Year

No.

of

com

plai

nt

resp

onse

s ex

ceed

ing

5 D

ays

Complaints

Plumbing and Trade Waste complaints only


N/A

31



Result Measures (Title) Sewer Plan Request turnaround time

Result Target Issued within 2 working days

Reporting Frequency Monthly Performance Rating:

? Variance Report:

5 sewer plans required more investigating and therefore were not actioned within the required two (2) working day timeframe. 1 sewer plan was delayed due to an Administration error and the information was not retrieved within the specific timeframe. 1 sewer plan request was raised in error.

Prospective Actions: N/A

Number of Requests 189 Average Response Time (Days) 1.05 No. Requests outside 2 days 7

Sewer Plan Requests

0153045607590

105120135150165180195

July

August

Septem

ber

October

Novem

ber

Decem

ber

January

February

March

April

May

June

Months in Year

Num

ber

of R

eque

sts

0

1

2

Ave

rage

Res

pons

e Ti

me

(Day

s)

Number of Requests No. Requests Outside 2 Days Average Response Time (Days)

32


ACTIVITY BUSINESS SERVICES – PLUMBING Officer Responsible Senior Plumbing Inspector

Outputs

Title Description

1. Plumbing Compliance Applications Compliance assessments of plumbing applications and permit certificate works with the mandatory requirements of the Acts, Regulations and By-Laws.

2. Plumbing Inspections Inspects and tests of water, plumbing and drainage works during construction for compliance with relevant regulations


Result Measures (Title) Plumbing Application Turnaround Time

Result Target Assessment within 20 working days


Performance Rating:

Variance Report:

2 applications required further information from the applicant/plumber as the application did not meet legislative

requirements.


Nil. The above situation is outside of the control

of the Plumbing Services section.

Number of approvals 142 % Approvals within 20 days 98.6% Average Approval Time (Days) 2.87 Approval within 10 days 138

33



Result Measures (Title) Plumbing Inspections Undertaken

Result Target Monitor Number


Performance Rating:

Variance Report:

The number of inspections are above the set target. There has been an increase of water meter inspections completed by the plumbing inspectors, which were requested by the water billing department.

Number of Plumbing Inspections Undertaken

400500600700

Jul

Aug

Sep Oct

Nov

Dec Ja

nFe

bM

arAp

rM

ayJu

n

Months in Year

Num

ber o

f Ins

pect

ions

U

nder

atak

en

Target Actual Inspections


Nil

34


ACTIVITY BUSINESS SERVICES – TRADE WASTE Officer Responsible Senior Trade Waste Officer




1. Establish a reporting methodology for Branches & Non Compliance Inspections

Corporate Goal 6.2 June 2012 70%

Outputs

Title Description

1. Trade Waste Inspections Trade Waste Inspections undertaken for compliance with relevant regulations and Trade Waste Policy

2. Trade Waste Investigations Trade Waste Investigations undertaken to identify illegal discharges into wastewater treatment plants and sewer systems


Result Measures (Title) Number of Trade Waste Inspections undertaken

Result Target All inspections undertaken on anniversary date


Performance Rating:

Variance Report:

Inspections for August

were above the set target.

Number of monthly Trade Waste Inspections

50100150200250

July

Aug

ust

Sep

tem

ber

Oct

ober

Nov

embe

r

Dec

embe

r

Janu

ary

Febr

uary

Mar

ch

Apr

il

May

June

Months in Year

Num

ber o

f Ins

pect

ions

Target Actual Inspections


Nil

35


Performance

Indicators = Satisfactory ? = Marginal = Unsatisfactory

Result Measures (Title) Number of Sewer Investigations Undertaken

Result Target Inspections undertaken as requested


Date Nature of Incident Duration of Investigation

Outcome / report

Performance Rating:

Variance Report:

No Sewer

Investigations requested for period.


Nil

36


Cairns Regional Water & Waste A Business Unit of Cairns Regional Council WATER & WASTEWATER STATEMENT OF FINANCIAL PERFORMANCE For the Month Ended: August-11

37


Cairns Regional Water & Waste A Business Unit of Cairns Regional Council WASTE MANAGEMENT STATEMENT OF FINANCIAL PERFORMANCE For the Month Ended: August -11

38


Cairns Regional Water & Waste A Business Unit of Cairns Regional Council OVERVIEW OF FINANCIAL PERFORMANCE For the Month Ended: August -11 Notes to the Financial Statements WATER & WASTEWATER

39


WASTE MANAGEMENT

40


Cairns Regional Water & Waste A Business Unit of Cairns Regional Council CAIRNS WATER DEBTOR REPORT For the Month Ended: August -11

Fees & Charges Outstanding

-400

-300

-200

-100

-

100

200

Thou

sand

s

Private Works 13,970 -23,270 -3,105 -356,497

General Debtors 105,838 45,034 42,255 156,692

Laboratory Testing Fees 56,454 16,379 1,754 -797

Trade Waste Charges 25,430 113,256 534 37,950

Waste Charges 17,102 7,785 1,695 6,642

Current 30 Days 60 Days 90 Days +

Rates Outstanding

-

5

10

15

20

Mill

ions

Water Access 5,502,118 6,477 1,117,745

Sew erage Access 17,697,300 18,776 3,293,417

Cleaner Seas Lev y - 711 104,760

Cleansing Charges 6,896,945 7,656 1,180,234

Current Ov erdue Arrears

Water Usage Charges Outstanding

-

500

1,000

1,500

2,000

Thou

sand

s

Water Usage Charges 1,841,847 75,923 162,116 160,623 1,276,084

Current 30 Days 60 Days 90 Days 90 + Days

41


WATER & WASTE – CAPITAL WORKS Cairns Water – Capital Works

Cairns Water Capital Works 2011/2012

-

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

Month

Valu

e ($

Mill

ions

)

YTD Actuals + Committals 18,443,455 27,280,603

YTD Actuals 1,202,869 4,278,968

YTD Budget 4,059,090 8,118,181

CleanerSeas YTD Actuals + Committals 3,224,949 3,263,509

CleanerSeas YTD Actuals 7,081 40,754

CleanerSeas YTD Budget - -

July $ August $ September $ October $ November $ December $ January $ February $ M arch $ April $ M ay $ June $

Notes: The above graph is representative of the total commitments (outstanding purchase orders) for Water & Waste capital projects plus 2011/12 invoiced expenditure. The Original Budget was adopted on 30 June 2011 for 2011/12 Capital Projects. Due to the volume of projects and the linear nature of the capital budget, the data below provides a brief report of variances for major projects (where the 11/12 budget exceeded $500k).

Proj

ect

Orig

inal

B

udge

t 20

11/1

2

YTD

Bud

get

YTD

Ex

pend

iture

A

ctua

ls (I

)

YTD

co

mm

ittal

s (J

)

YTD

Act

ual

Expe

nditu

re

+ C

omm

ittal

s ($

)

Varia

nce

($)

(on

YTD

bu

dget

)

Varia

nce

(%)

Varia

nce

Rep

ort &

Pr

ospe

ctiv

e A

ctio

ns

(whe

re

varia

nce

is

+/- 1

0%)

Cleaner Seas – Wastewater

Treatment Plant

Upgrades

0 0 40,754 3,222,755 3,263,509 -3,263,50

9

0 ‘Actuals & Committals’ is the total amount remaining on the TOC as a purchase order for the entire TOC was raised in Dec 08. The budget is linear and will continue to increase monthly while the ‘Actuals and Committals’ will stay relatively steady until the year end, only increasing for expenses outside of the TOC. In September there was $1.5m in

42


Proj

ect

Orig

inal

B

udge

t 20

11/1

2

YTD

Bud

get

YTD

Ex

pend

iture

A

ctua

ls (I

)

YTD

co

mm

ittal

s (J

)

YTD

Act

ual

Expe

nditu

re

+ C

omm

ittal

s ($

)

Varia

nce

($)

(on

YTD

bu

dget

)

Varia

nce

(%)

Varia

nce

Rep

ort &

Pr

ospe

ctiv

e A

ctio

ns

(whe

re

varia

nce

is

+/- 1

0%)

variations to the Cleaner Seas Contract added to the purchase order. These variations were all authorised by council.

Redlynch Construction

of Gravity Trunk Main (PCS08513)

1,500,000

250,000 656,303 1,529,787 2,186,090 -1,936,09

0

-774% Contract awarded May 2011. Construction in progress

SPS K Construction

of Replacement Rising Main (PCS09616)

2,438,420

406,403 368,750 201,831 570,581 -164,178 -40% Contract awarded in August 2011. Prestart meeting completed with construction commencing in September 2011

Clifton Beach Pressure Main System CB1 (PCS10304)

1,000,000

166,667 5,701 920,694 926,395 -759,728 -456% Contract awarded in June 2011. Construction in progress

SPS ED1 Swallow Road

Edmonton Upgrade

Pump Station (PCS10403)

1,000,000

166,667 4,447 495,979 500,426 -333,759 -200% Contract awarded in June 2011. Construction in progress

SPS TO1 Rising Main Upgrade (

4,000,000

666,667 532,725 4,952,893 5,485,618 -4,818,95

1

-723% Contract awarded in May 2011. Construction in progress

SPS ED1 to Edmonton

WWTP New Pressure Main (PCS10502)

2,000,000

333,333 1,329 1,554,503 Contract awarded jointly with SPS ED1 in June 2011. Construction in progress

MSMN WWTP Design &

Construct Full Upgrade of

Plant (PCS11104)

2,000,000

333,333 17,956 47,193 65,149 268,185 80% Currently in EOI evaluation stage to identify panel. Tender phase to commence in December 2011

Skull Road / Kowinka

Street Construction

of Sewer Extension

(PCS11703)

335,000 55,833 338,668 111,026 449,694 -393,861 -705% Practical completion achieved

Gordonvale WWTP Design

& Construct Sludge

Dewatering Plant

(PCS12116)

500,000 83,333 12,553 14,325 26,878 56,455 68% Trial on new technology completed. Tender phase commenced

Sewer Manhole

Refurbishment 10/11 Program

(PCS12302)

500,000 83,333 214,617 135,896 350,513 -267,180 -321% Minor works to be completed to finish project (CCTV & final report)

Insitu Sewer Relining Program 2011/12

(PCS12305)

3,200,000

533,333 12,582 5,955,970 5,968,552 -5,435,21

9

-1019

%

Pre start meeting has been completed for both contracts. Works to commence in mid September

43


Proj

ect

Orig

inal

B

udge

t 20

11/1

2

YTD

Bud

get

YTD

Ex

pend

iture

A

ctua

ls (I

)

YTD

co

mm

ittal

s (J

)

YTD

Act

ual

Expe

nditu

re

+ C

omm

ittal

s ($

)

Varia

nce

($)

(on

YTD

bu

dget

)

Varia

nce

(%)

Varia

nce

Rep

ort &

Pr

ospe

ctiv

e A

ctio

ns

(whe

re

varia

nce

is

+/- 1

0%)

2011

Fluoride Project

(PCW09302)

2,020,000

336,667 29,427 214,640 244,067 92,600 28% Concept design milestone programmed for February 2011 at which time the State funding will be confirmed

Old Behana Main Upgrade

Piers (PCW09303)

350,000 58,333 4,934 1,322,608 1,327,542 -1,269,20

8

-2176

%

Design & Construct contract awarded in early 2011. Design phase to be completed in September 2011 with Construction to commence post wet season

Design Recycled

Water Systems. Construct

Marlin Coast, Northern and

Southern Recycled

Water Treatment

Plants (PCW09317)

5,235,000

872,500 80,731 278,584 359,316 513,185 59% Approval of Recycle Water Management Plans for Marlin Coast, Northern and Mossman WWTP recycle water schemes 70% complete. Marlin Coast WWTP Recycle Water Treatment Plant design 45% complete.

Newell Beach Construction

of Trunk Water Main DN 225 (PCW10503)

1,200,000

200,000 2,160 1,911 4,071 195,929 98% Detailed design complete. Tender phase commenced

Smart Metering

(PCW11316)

1,100,000

183,333 17,336 25,051 42,388 140,945 77% Tender evaluation phase underway with report to Council in September 2011 for award of contract.

Mossman Recycled

Water Scheme (PCW11317)

3,000,000

500,000 36,130 160,449 196,579 303,421 61% Concept design is completed. Tender phase to commence in October 2011. Contract for D&C to be awarded in December 2011

Pine Creek Rd Waste Trinity

Replace 6.2km Water

Main (PCW12502)

735,000 122,500 6,879 15,996 22,875 99,625 81% Contract awarded, pre-start meeting conducted and construction to commence in mid September 2011

Mulgrave River Aquifer

D&C Al (PCW51310)

500,000 83,333 35,704 394,105 429,809 -346,476 -416% Community reference panel report to Council expected in September/October.

44


ACTIVITY OPERATIONS – MANAGEMENT AND ADMINISTRATION SUPPORT

Mission To operate and maintain reliable Water & Wastewater treatment facilities and reticulation networks.

Officer Responsible Operations Manager

Outputs

Title Description

Report Monthly the measurable outputs of the unit against Corporate and Legislative requirements

Performance Management for: - Water Treatment - Water Reticulation - Wastewater Treatment - Wastewater Reticulation


YTD Actual ($)

YTD Budget Revised ($) Var ($) Var (%) Variance Report & Prospective

Actions (where variance is +/- 5%) Revenue 21,127,565 19,874,960 1,252,60

66% FAVOURABLE:

• Reasons: Net rates have exceeded the budget by $658k. This is due to accruals being posted for water usage that has been consumed and not invoiced. Internal Revenue has exceeded budget expectations by $733k. This is offset by the Operating Contributions & Donations which is currently under budget by $209k.

• Implications / Actions: Budget adjustments will need to be made at 2nd budget review to reflect the introduction of the overhead charge introduced in our Operations area in 2011/12.

Expenditure

15,143,640 14,795,052 -348,588 -2% UNFAVOURABLE: • Reasons: Nil. • Implications / Actions: Nil.

45



Result Measures (Title) Monthly Report Completeness

Result Target 100% Complete


Performance Rating:

Variance Report: Nil.


Nil.

ACTIVITY OPERATIONS – WATER SERVICES – RETICULATION Officer Responsible Water Services Coordinator

Outputs

Title Description

1. Potable Water – Reticulation

Connections to the Regional water supply system; supply of potable water to a quality equal to or better than the Australian Drinking Water Guidelines; water supply systems include:

- Minor Rural Supply Systems - Distribution Network

2. Infrastructure Maintenance – Reticulation

Maintenance of water infrastructure to service demands; principle assets are;

- Rural Intakes - Numerous Pump Stations - Distribution Network - Reservoirs

3. Asset Information Supply of Asset information on underground assets for the purpose of locating utilities.

46


DRINKING WATER QUALITY

Zones: Babinda, Bartle Frere, Bellenden Kerr, Bessie Point, Bramston Beach, Central, Fishery Falls, Goldsborough, Miriwinni, Mountain View/Orchid Valley, Northern, Southern, Mossman District. Compliance Targets E-Coli Compliance Target: 98% of samples to be compliant with ADWG. pH Compliance Target: 98% of samples to be compliant with ADWG Turbidity Compliance Target: 95% of samples to be compliant with ADWG Colour Compliance Target: 98% of samples to be compliant with ADWG


Result Measures (Title) Water Supply Quality – e-Coli

Result Target 100% 0 per 100mL


Performance Rating:

Variance Report:

N/A

E.Coli Compliance Monthly and Rolling 12 Month

50.00%

55.00%

60.00%

65.00%

70.00%

75.00%

80.00%

85.00%

90.00%

95.00%

100.00%

Babi

nda

Bar

tle F

rere

Belle

ndan

Ker

r

Bess

ie P

oint

Bram

ston

Bea

ch

Cen

tral

Fish

ery

Falls

Gol

dsbo

roug

h

Mirr

iwin

ni

Mou

ntai

nVi

ew/O

rchi

d Va

lley

Nor

ther

n

Sout

hern

Dai

ntre

e

Why

anbe

el

Mos

sman

/Por

t

Zones

Perc

enta

ge C

ompl

ianc

e

Month E.coli % Compliance12 Month E.coli % Compliance


N/A

47



Result Measures (Title) Water Supply Quality – Turbidity

Result Target 95% <5 NTU


Performance Rating:

Variance Report:

N/A

Turbidity Compliance Monthly and Rolling 12 Month

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Bab

inda

Bar

tle F

rere

Bel

lend

an K

err

Bes

sie

Poi

nt

Bra

mst

on B

each

Cen

tral

Fish

ery

Falls

Gol

dsbo

roug

h

Mirr

iwin

ni

Mou

ntai

nV

iew

/Orc

hid

Valle

y

Nor

ther

n

Sou

ther

n

Dai

ntre

e

Why

anbe

el

Mos

sman

/Por

t

Zones

Perc

enta

ge C

ompl

iant

Month Turbidity% Compliance12 Month Turbidity% Compliance


N/A


Result Measures (Title) Water Supply Quality – pH

Result Target 98% within 6.0 – 8.5


Performance Rating:

Variance Report:

Bessie Point – 0% Central – 96.34% Northern – 94.74% Southern – 94.74% Whyanbeel – 70.59%

pH Compliance Monthly and Rolling 12 Month

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Babi

nda

Bartl

e Fr

ere

Belle

ndan

Ker

r

Bess

ie P

oint

Bram

ston

Bea

ch

Cen

tral

Fish

ery

Falls

Gol

dsbo

roug

h

Mirr

iwin

ni

Mou

ntai

nVi

ew/O

rchi

d Va

lley

Nor

ther

n

Sout

hern

Dai

ntre

e

Why

anbe

el

Mos

sman

/Por

t

Zones

Perc

enta

ge C

ompl

ianc

e

Month pH % Compliance12 Month pH % Compliance


Raw water stabilisation consultancy has commenced to address alternative methods on stabilising raw water to meet the AWDG pH Guidelines.

48



Result Measures (Title) Water Supply Quality – Colour

Result Target 98% <15 colour units


Performance Rating:

Variance Report:

N/A

Colour Compliance Monthly and Rolling 12 Month

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Babi

nda

Bar

tle F

rere

Belle

ndan

Ker

r

Bess

ie P

oint

Bram

ston

Bea

ch

Cen

tral

Fish

ery

Falls

Gol

dsbo

roug

h

Mirr

iwin

ni

Mou

ntai

nV

iew

/Orc

hid

Valle

y

Nor

ther

n

Sou

ther

n

Dai

ntre

e

Why

anbe

el

Mos

sman

/Por

t

Zones

Perc

enta

ge C

ompl

ianc

e

Month Colour% Compliance12 Month Colour% Compliance


N/A


Result Measures (Title) Drinking Water Quality Complaints per 1000 connections / year

Result Target <10 per 1000 connections (Cumulative annual target)


Performance Rating:

Variance Report:

N/A

Drinking Water Quality Complaints / 1000 Properties

02468

10

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

2011/12 Financial Year

Num

ber o

f Com

plai

nts

Number of DWQ Complaints / 1000 Properties Target


N/A

49



Result Measures (Title) Drinking Water Quality Incidents / Year

Result Target <15 per year

Reporting Frequency Annually

Performance Rating:

Variance Report:

N/A

Drinking Water Quality Incidents

02468

10121416

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febru

aryMarc

hApri

lMay

June


Num

ber o

f Com

plai

nts

No. of Incidents Target


N/A


Result Measures (Title) Mains Breaks per 100km / year

Result Target 17.9


Performance Rating:

Variance Report:

N/A

10. Number of Main Breaks / 100Km of Main

05

101520

July

Augu

stSe

ptem

ber

Octobe

rNov

embe

rDec

embe

rJa

nuar

yFe

brua

ryMar

chAp

rilMayJu

ne


Num

ber o

f Bre

aks

Target Number of Main Breaks / 100km


N/A

50



Result Measures (Title) Restoration of Services within 5 hours for unplanned interruptions

Result Target 95%


Performance Rating:

Variance Report:

N/A

Unplanned Interruptions - Restoration of Services within 5 Hours

92%94%96%98%

100%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


Perc

enta

ge T

arge

t

Actual

Target


N/A


Result Measures (Title) Number of Customers affected by unplanned interruptions per annum

Result Target TBA


Performance Rating:

Variance Report:

N/A

12. Number of Customers Affected by Unplanned Interruptions

0

200

400

600

800

1000

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June


Nnu

mbe

r of U

npla

nned

In

terr

uptio

n / C

usto

mer

s

No. of Unplanned Interruptions

Number of Affected Customers


N/A

51



Result Measures (Title) Minimum water pressure expectation at boundary

Result Target 220 KPA


Performance Rating:

Variance Report:

N/A

Minimum Water Pressure at Boundary 220KPA

05

10152025303540

July

Augus

t

Septem

ber

Octobe

r

Novembe

r

Decembe

r

Janu

ary

Februa

ryMarc

hApri

lMay

June


Num

ber

of E

vent

s

Requests for Pressure CheckNumber of Checks < 220KPA


N/A

52


ACTIVITY OPERATIONS – WASTEWATER SERVICES – RETICULATION Officer Responsible Wastewater Services Coordinator




1. Develop a ten (10) year cycle for inflow / infiltration Inspections

Corporate Plan 10.2.1 June 2016 50%

Outputs

Title Description

1. Treated Wastewater Connection to Regional Sewer System; Production of a high quality final effluent

2. Infrastructure Maintenance

Maintenance of wastewater infrastructure to service demands; Principal assets to be maintained include;

- Freshwater discharge points (2) - Pumping Stations (240) - Sewerage Mains (1750km)

3. Sewer Overflow or Blockages Responses Response time to notified sewer blockages or overflows

4. Complaint Response Response time to complaints received relating to the sewer network or treatment plants

53



Result Measures (Title) Odour Complaints

Result Target <3 per 1000 connections


Performance Rating:

Variance Report:

Odour Complaints / 1000 Properties

02468

10

July

Aug

ust

Sep

tem

Oct

ober

Nov

emb

Dec

emb

Janu

ary

Febr

uary

Mar

chA

pril

May

June


Num

ber o

f Com

plai

nts

Target Number of Odour Complaints / 1000 Properties



Result Measures (Title) Number of Overflows

Result Target <15 per 100km


Performance Rating:

Variance Report:

Number of Overflow s per 100Km of Main

050

100150

July

Augu

stSe

ptem

ber

Octobe

rNov

embe

rDec

embe

rJa

nuar

yFe

brua

ryMar

chAp

rilMayJu

ne


Num

ber o

f Ove

rflo

ws

Target Number of Overflow s / 100 Km of Main


54



Result Measures (Title) Service Response

(Priority 1 events when service is restored within 5 hours. ) Result Target >95%


Performance Rating:

Variance Report:

Response to Priority One Events Within 5 Hours

92%94%96%98%

100%

July

Aug

ust

Sep

tem

b

Oct

ober

Nov

embe

Dec

embe

Janu

ary

Febr

uary

Mar

ch

Apr

il

May

June


% M

et

% of Events Met Target



Result Measures (Title) Service Response

(Priority 1 events when service is restored within 1 hour.) Result Target >95%


Performance Rating:

Variance Report:

Response to Priority One Events Within One Hour

92%94%96%98%

100%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


% M

et

% of Events Met Target


55



Result Measures (Title) Sewer Blockages

Result Target <10 per 100km


Performance Rating:

Variance Report:

Sewer Blockages / 100km of Main

0306090

120150

JulyAugust

September

October

November

December

January

FebruaryMarch

April MayJune


Num

ber o

f Blo

ckag

es

Target Number of Sewer Chokes / 100 Km of Main


56


ACTIVITY OPERATIONS – TREATMENT Officer Responsible Water Treatment Coordinator

Outputs

Title Description

1. Potable Water – Treatment

Connections to the Regional water supply system; supply of potable water to a quality equal to or better than the Australian Drinking Water Guidelines; water supply systems include:

- Freshwater Supply System - Behana Creek Supply System - Mossman & Port Douglas Supply System - Daintree Supply System - Whyanbeel Supply System

2. Treated Wastewater Connection to Regional Sewer System; Production of a high quality final effluent


Result Measures (Title) Water Treatment Plant efficiency

Result Target Utilise 100% of water through plant


Performance Rating:

?

Variance Report:

Water Treatment Plant Efficiences

0%

20%

40%

60%

80%

100%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June


Perc

enta

ge M

et

Freshw ater Treatment Plant Mossman WTP Target



57



Result Measures (Title) Compliance with Extraction Licence Requirements

Result Target 100% Compliance


Performance Rating:

Variance Report:

Compliance with Extraction Licence

0%20%40%60%80%

100%

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Febru

aryMarc

hApr

ilMay

June


Perc

enta

ge M

et

Freshwater Creek Behana Creek Rex Creek Whyanbeel Daintree



Result Measures (Title) Regulatory compliance – License #5010000159 – Treatment Plant Discharge



Performance Rating:

?

Variance Report:

Failure in

ammonia due to new belt

press dewatering

system

Wastewater Treatment Plants - Environmental License Compliance July 2011 to June 2012

405060708090

100

July

Augus

t

Septem

ber

Octobe

r

Novem

ber

Decem

ber

Janu

ary

Februa

ryMarc

hApri

lMay

June

% C

ompl

ianc

e

Mossman Port Douglas Marlin Coast NorthernSouthern Edmonton Gordonvale Babinda


58


ACTIVITY OPERATIONS – ENGINEERING MAINTENANCE Officer Responsible Senior Maintenance Engineer Operations

Outputs

Title Description

1. Reliability and Availability of assets Ensure reliable operation of Assets

2. Review of assets Review of assets to current Australian Standards; Condition monitoring and assessment of water, wastewater and waste assets

3. Preventative Maintenance Undertake preventative maintenance to reduce unplanned interruptions to asset performance


Result Measures (Title) Preventative Maintenance

Result Target <80% of all preventative maintenance work generated


Performance Rating:

Variance Report:

Insufficient resources to

complete preventative

maintenance.

Maintenance Work Order Report

0%20%40%60%80%

100%

July

Augu

stSe

ptem

ber

Oct

ober

Nove

mbe

rDe

cem

ber

Janu

ary

Febr

uary

Mar

chAp

rilM

ayJu

ne


% o

f Pla

nned

/ U

npla

nned

Wor

k

Unplanned Work Planned Work


Request additional Maintenance staff

to increase our preventative

maintenance work which will result in

a higher completion rate

59


ACTIVITY INFRASTRUCTURE – MANAGEMENT AND ADMINISTRATION SUPPORT

Mission To effectively manage and deliver the Region’s Utility Infrastructure to meet the needs of the community to ensure a sustainable future

Officer Responsible Manager Infrastructure

Outputs

Title Description

Report Monthly the measurable outputs of the unit against Corporate and Legislative requirements

1. Management of the Branch Performance including;

- Project Delivery - Planning & Design - Asset Management - Administration Support

2. Promote continuous improvement and skill development of staff

Apply continuous improvement principles to processes within Infrastructure Branch. Training development plans agreed and implemented.

3. Capital Works Program Management

Development of 10 Year Capital Works Program and Annual Capital Works Program. Review and performance reporting of Annual Capital Works Programs


YTD

Actual ($)

YTD Budget Revised ($) Var ($) Var

(%) Variance Report & Prospective

Actions (where variance is +/- 5%)

Revenue 255,368 592,952 -337,585 -57% UNFAVOURABLE: • Reasons: Variance is due to

Corporate and Branch Overhead allocations.

• Implications / Actions: Review of

overheads to be undertaken at next budget review.

Expenditure

631,164 1,041,733 410,569 39% FAVOURABLE: Reasons: The $410k variance is as a result of Employee Costs, Agency / Temp Staff Costs, External Services, Consultancies, Competitive Neutrality and Internal Charges being under budget by $66k, $13k, $89k, $8k, $30k & $209k respectively. Other Services exceeded budget by $7k.

• Implications / Actions: Review to be undertaken at next budget review.

60


ACTIVITY INFRASTRUCTURE PROJECT DELIVERY Officer Responsible Executive Engineer Project Delivery




1. Construction of new reservoir at Bellenden Ker Corporate Goal 4 June 2012 450%

2. Commence Construction of Behana Creek Fluoride Treatment Plant Corporate Goal 4 June 2012 5%

3. Implementation of Smart Metering in Port Douglas Corporate Goal 4 June 2012 5%

Outputs

Title Description

1. Water, Wastewater and Waste Asset Project Deliver

Project Delivery and contract administration for Water, Wastewater and Waste Assets

2. Demand Management Implementation of Demand Management Initiatives


Result Measures (Title) Capital Projects Delivered to the brief and delivered on time

Result Target 80% YTD forecasted budget


Performance Rating:

Variance Report:

Refer to Water & Waste Capital Works 2011/12 Budget Committee Report


61



Result Measures (Title) Compliance and effectiveness of Demand Management Strategy

Program Result Target 100% Completed by date

Reporting Frequency Bi-Annual – Next Update December 2012

Performance Rating:

Variance Report:


ACTIVITY INFRASTRUCTURE – PLANNING AND DESIGN Officer Responsible Executive Engineer Planning and Design




1. Approval of Recycle Water Management Plans for Marlin Coast, Northern and Mossman WWTP recycle water schemes

Corporate Goal 4 June 2012 70%

2. Completion of Marlin Coast WWTP Recycle Water Treatment Plant Design

Corporate Goal 4 June 2012 45%

3. Completion of 20 year Dam Safety Review for the Copperlode Falls Dam

Corporate Goal 4 December 2011 85%

Outputs

Title Description

1. Water, Wastewater and Waste Strategic Infrastructure Planning

Strategic and tactical planing for future Infrastructure

2. Development Application Assessment Advice

Advise of Cairns Regional Council Water & Waste requirements in accordance with SPA

62



Result Measures (Title) Infrastructure capacity satisfies customer service standards


Reporting Frequency Bi-Annual - Next Update December 2012

Performance Rating:

Variance Report:



Result Measures (Title) Timely and accurate advice on Development Applications

Result Target 90% Completed by Date

Reporting Frequency Quarterly – Next Update October 2011

Performance Rating:

Variance Report:


ACTIVITY INFRASTRUCTURE – ASSET MANAGEMENT Officer Responsible Asset Coordinator


On TargetOperating Initiative Status Relevant


1. Full implementation of Strategic Asset Management Plan (SAM) module for underground assets

Corporate Goals 4 & 6 June 2012 30%

2. Review / Develop effective maintenance schedules & KPIs

Corporate Goals 4 & 6 June 2012 20%

63


Outputs

Title Description

3. Asset Management Plans (AMP) for Water & Waste Infrastructure

An Asset Management Strategy for Water & Waste Infrastructure, including Asset Management Plans (AMP) and the maintenance of asset data for all asset classes.

4. GIS Strategy for Water & Waste On going maintenance and co-ordination of Geographic Information System (GIS) Strategy for supporting the operations of Water & Waste in delivering its service.

5. Capitalisation of assets Asset Information entered into asset registers with Financial Information

6. GIS Support for Water & Waste GIS Technical Support Services to Water & Waste


Result Measures (Title) Asset Management plans maintained in accordance with CRCW&W

Departmental Project Plan Result Target Within 5 year cycle

Reporting Frequency Annually – Next Update June 2012

Performance Rating:

Variance Report:



Result Measures (Title) Endorsement and implementation of Spatial Data Strategy


Reporting Frequency Bi Annual – Next update December 2012

Performance Rating:

Variance Report:


64



Result Measures (Title) Capitalisation of Assets

Result Target 95% of all projects capitalised within 7 working days of asset acquisition information being supplied


Performance Rating:

Variance Report:



Result Measures (Title) GIS Support provided to customer needs

Result Target 95% of jobs completed within timeframe agreed with customer

Reporting Frequency Quarterly - Next Update October 2011

Performance Rating:

Variance Report:


65


ACTIVITY WASTE & ENVIRONMENT – MANAGEMENT AND ADMINISTRATION SUPPORT

Mission To provide cost effective, efficient and sustainable Waste & Environmental Management Services

Officer Responsible Manager Waste & Environment


On Target Operating Initiative Status Relevant Linkages Due Date Complete

Yes No

1. Review and update Waste Management Strategy 2010-2015

Waste Management Strategy 2010-2012 June 2012 0%

2. Develop a detailed waste business model


3. Undertake a review to establish the best value solution for organic waste treatment

Waste Management Strategy 2010-2012

February 2012 15%

4. Develop a full cost recovery pricing model


5. Implement Waste Education & Communication Plan


September 2012 0%

6. Complete Options Analysis for Materials Recovery Facility


September 2012 40%

Outputs

Title Description

1. Management of Branch Performance including; Waste Services Unit; and Environmental Management Unit

Report on branches performance measures at the frequency specified

2. Quality Management & Continuous Improvement

Ensure Quality Management and continuous improvement principles are applied to processes within the Waste & Environment Branch

66



YTD Actual ($)

YTD Budget Revised ($) Var ($) Var

(%)

Variance Report & Prospective Actions (where variance is +/-

5%) Revenue 5,069,752 5,543,636 -473,884 -9% UNFAVOURABLE:

• Reasons: Fees & Charges exceeded budget expectations by $99k due to the sales of recyclables in July and August 2011. This has been offset by Other Revenue being under budget by $189k and Internal Revenue being under budget by $339k. The $339k is made up of dumping fees & sludge fees. Operating Grants & Subsidies is also $23k below budget.

• Implications / Actions: Nil. There is a revised Job Charging process that took effect from July 2011 and we should see this variance smooth over the coming months.

Expenditure

5,344,388 4,658,269 -686,120 -15% UNFAVOURABLE: • Reasons: The $686k

variance is made up of Employee Costs, Materials Consultancies, Internal Charges, Competitive Neutrality and Depreciation being under budget by $23k, $32, $7k, $274k, $57k, $261k respectively. This is offset by Agency/Temp Staff, External Services, Other Services exceeding budget by $18k, $1.3m and $21k respectively. The variance of $1.3m is attributable to the Landfill Remediation Costs which will be journalled to the Operating Project in September 2011.

• Implications / Actions: Journal of Landfill Remediation costs to Operating Project.

67


ACTIVITY WASTE SERVICES – CONTRACT MANAGEMENT Officer Responsible Waste Contracts Coordinator



Yes No 1. Develop and implement a multi-unit

dwelling waste and recycling plan and implement planning conditions for new developments to include waste and recycling systems

Waste Management

Strategy 2010-2015

June 2012 0%

2. Develop and implement an away from home waste and recycling trial

Waste Management

Strategy 2010-2015

June 2012 15%

3. Develop and implement the Business Recycling plan to maximise the collection of recyclables

Waste Management

Strategy 2010-2015

June 2012 15%

Outputs

Title Description

1. Waste & Recycling Collection Contract: 75292 Domestic, Council and Commercial waste & recyclables collection

68


CONTRACTOR PERFORMANCE


Result Measures (Title) Services delivered in accordance with performance criteria specified in

the Contract Result Target 100% Compliance with the performance criteria specified in the contract


Performance Rating:

Variance Report:


69


ACTIVITY WASTE SERVICES – WASTE TRANSFER STATION OPERATIONS Officer Responsible Waste Operations Coordinator



Yes No

1. Develop and implement new operational model and communications plan for Buy Back Shop to maximise patronage and resource recovered from satellite transfer stations.

Waste Management

Strategy 2010-2015

Ongoing –

November 2011

15%

2. Implement operational recommendations from Master Plan

Waste Management

Strategy 2010-2015

June 2012 0%

Waste Management

Strategy 2010-2015

August 2011 10%

3. Develop Master Plan for Transfer Stations and Landfills Comments: Operating Initiative is not on target as the due

date should be August 2012 but is stated as August 2011 in the Operational Plan. This will be amended in the first review to show August 2012.

Outputs

Title Description

1. Efficient & effective waste & recycling transfer stations operation

Identification of opportunities to increase resource recovery at transfer stations

70


WASTE DIVERSION


Result Measures (Title) Waste Diversion

Result Target Establish baseline and increase by 5% annually


Performance Rating:

Variance Report:


71


ACTIVITY WASTE SERVICES – WASTE LANDFILL OPERATIONS Officer Responsible Waste Operations Coordinator




1. Investigate the feasibility for conversion of Killaloe Landfill operation from a contractor to Council run facility

Waste Management

Strategy 2010-2015

December 2011 0%

2. Investigate options for Construction and Demolition of waste recycling at Killaloe Landfill

Waste Management

Strategy 2010-2015

April 2012 10%

3. Investigate the feasibility for conversion of Newell Beach Landfill to a Transfer Station

Waste Management

Strategy 2010-2015

September 2011 50%

4. Complete major capital works project for earthworks at Killaloe Landfill

Waste Management

Strategy 2010-201

December 2011 25%

5. Implement Post Closure Maintenance Plan for Portsmith Landfill

Waste Management

Strategy 2010-201

December 2011 0%

72


ACTIVITY WASTE SERVICES – MATERIALS RECOVERY FACILITY (MRF) Officer Responsible Waste Operations Coordinator




1. Integrate maintenance schedules with operations manual in accordance with asset management requirements

Waste Management

Strategy 2010-2015

Ongoing – Septembe

r 2011 50%

2. Develop markets for resale of crushed glass

Waste Management

Strategy 2010-2015

Ongoing – March 2012

25%

Outputs

Title Description

1. Effective and efficient operation of the MRF

Identification of opportunities to increase resource recovery at the MRF.

WASTE DIVERSION


Result Measures (Title) Waste Diversion

Result Target 75% of feedstock processed and sold


Performance Rating:

Variance Report:


73


ACTIVITY ENVIRONMENTAL MANAGEMENT Officer Responsible Sustainability Coordinator

Outputs

Title Description

1. Environmental Management System

Implementation of the Water & Waste Department’s Environmental Management System

2. Water & Waste Environmental Licence Compliance Reports

Environmental Licence compliance reports to the Department of Environmental Resources Management

ENVIRONMENTAL MANAGEMENT SYSTEMS


Result Measures (Title) Review of Implementation of Environmental Management Systems

Result Target Quarterly Review of the Environmental Management System by the Water & Waste Management Team


Performance Rating:

Variance Report:


74


ENVIRONMENTAL LICENCES


Result Measures (Title) Compliance with Environmental Licences

Result Target Nil enforcement action taken by DERM


Performance Rating:

Variance Report:


Compliance with DERM Licences

0%10%20%30%40%50%60%70%80%90%

100%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

2011/2012

% C

ompl

ianc

e

Actual Compliance Target Compliance

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