lists for leaders: list 9 - project delivery scorecard

Project Delivery Scorecard … for Business Operations

One Stop LeaderShop®

The Complete Manager Training Program

Lists for Leaders: List 9

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Lists for Leaders Series on SlideShare

Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity Bonus! Little Lessons in Leadership

One Stop LeaderShop® - The Complete Manager Training Program

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Statement of Purpose

Project Delivery Prioritize your project pipeline and continually test for strategic

fit. Establish a track record for on-time, on-budget project delivery. Minimize risk. Sustain results.


Contents

1. On-time delivery 2. On-budget delivery 3. Customer impact 4. Business impact 5. Employee experience 6. Risk management 7. Strategic alignment 8. Sustained results

The Project Delivery Scorecard … in Business Operations


1. On-Time Delivery

Your company’s commitment of time and resources is not open-ended. Stakeholders will be anxious to gain the benefits of your project and then redeploy resources to the next big priority.

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The C-Suite approved a fixed amount of money to complete your project. That’s all they intend to invest. Predictability of earnings is a key financial goal of your executives. Think like an owner.

2. On-Budget Delivery



3. Customer Impact

There are only two acceptable customer-facing outcomes for your project: a. It should be beneficial to your

customers immediately; or

b. It should be completely transparent to them.



Projects are often a collaborative effort by operations and business lines. That said, make sure that your project does not significantly interfere with the company's selling effort.

4. Business Line Impact



5. Employee Experience Projects, especially the big ones, can pull focus from day-to-day job responsibilities. Projects should not leave your employees worn and weary. Plan adequate resources to backfill the demands of daily processing.



Project teams are obligated to protect the interests of customers and stakeholders. Minimize losses by managing risk.

6. Risk Management



7. Strategic Alignment

Your project has strategic importance. It would not have been approved otherwise. Never allow your project to veer off course.



Project benefits should be preserved in perpetuity. This is a notion that is often overlooked. Use metrics to confirm that project benefits have not been lost or diluted over time.

8. Sustained Results



Prove that controlled change is possible.

That’s the mark of a capable forward-thinking leader.



Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity Bonus! Little Lessons in Leadership

More Lists for Leaders on SlideShare

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http://www.slideshare.net/LeaderShop/intro-i-leadership-principles

http://www.slideshare.net/LeaderShop/lists-for-leaders-intro-ii

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-1-strategic-planning-in-five-steps

http://www.slideshare.net/LeaderShop/lisis-for-leaders-list-2-service-quality-promises

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-3-successful-hiring

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-4-cheap-training-ideas

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-5-performance-management-style-points

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-6-gathering-employee-feedback

http://www.slideshare.net/LeaderShop/list-7-motivations-for-managing-metrics

http://www.slideshare.net/LeaderShop/list-8-signs-of-continuous-improvement

http://www.slideshare.net/LeaderShop/lists-for-leaderslist-9-project-delivery-scorecard

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-10-rules-for-a-winning-budget-season

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-11-keys-to-equitable-cost-allocation

http://www.slideshare.net/LeaderShop/lists-for-leaders-list-12-vendor-selection-checklist

http://www.slideshare.net/LeaderShop/lists-for-leaderslist-13-internal-control-wellness

http://www.slideshare.net/LeaderShop/lists-list-14-ab-cs-of-business-continuity

https://www.slideshare.net/LeaderShop/lists-for-leadersbonus-little-lessons-in-leadership


Workbook CD ROM

One Stop LeaderShop® is a comprehensive, convenient and affordable manager training course. We teach managers the 5 leadership principles and 14 business practices they need to drive performance, including Practice 9: Project Delivery.

Our course is purposely written as an independent study program (classroom optional). For more information about Project Delivery please follow these links:

Paperback Book E-Book


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http://www.onestopleadershop.com/paperback-books/

Workbook CD ROM

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Also available on SlideShare How to Be a Great Employee

Lesson 1: Think Strategically Lesson 2: Follow a Set of Guiding Principles Lesson 3: Be a Responsible Corporate Steward Lesson 4: Care About Customers Lesson 5: Say It With Numbers Lesson 6: Manage Yourself Lesson 7: Redefine Professional Growth

Advice for career-minded beginners!


http://www.slideshare.net/LeaderShop/how-to-be-a-great-employee-lesson-1

http://www.slideshare.net/LeaderShop/how-to-be-a-great-employee-esson-2

http://www.slideshare.net/LeaderShop/be-a-great-employee-lesson-3

http://www.slideshare.net/LeaderShop/be-a-great-employee-lesson-4





Also available on SlideShare Leadership for the Time of Your Life

Recent Graduate Young Professional Manager of Managers C-Suite Executive

Need solutions? … help has arrived!


http://www.slideshare.net/LeaderShop/recent-graduates-time-of-your-life

http://www.slideshare.net/LeaderShop/young-professional-time-of-your-life

http://www.slideshare.net/LeaderShop/manager-of-managers-time-of-your-life

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Also available on SlideShare Perfect Pairings

Some business practices are simply meant to be together!

Strategic Planning & Equitable Cost

Allocation

Performance Management & Employee Satisfaction

Service Quality & Vendor Management


http://www.slideshare.net/LeaderShop/perfect-pairings-for-managers-equitable-cost-allocation-strategic-planning



http://www.slideshare.net/LeaderShop/perfect-pairings-performance-management-employee-satisfaction

http://www.slideshare.net/LeaderShop/perfect-pairings-performance-management-employee-satisfaction

http://www.slideshare.net/LeaderShop/perfect-pairings-for-managers-service-quality-vendor-management

http://www.slideshare.net/LeaderShop/perfect-pairings-for-managers-service-quality-vendor-management


CEO’s, Managers, Job Seekers and Recent Graduates! Click to learn more about our affordable manager training program.

Author, Trainer, Operations Professional CEO, One Stop LeaderShop®

Thank you for visiting One Stop LeaderShop®

The Complete Manager Training Program

Mary E. Vogan


