listening characteristics listening=hearing hearing-sound waves listening-produces meaning listening...
TRANSCRIPT
LISTENING CHARACTERISTICS
Listening=Hearing hearing-sound waves listening-produces
meaning
Listening is creative Listening is a two
way street You must want to
listen Listening involves a
response
TYPES OF LISTENING
Appreciative enjoyment
Empathic Emotional support
Comprehensive To understand
Critical Evaluate Acceptance/rejection
POOR LISTENING(Lucas)
Not concentrating Listening too hard Jumping to
conclusions Focusing on delivery
and personal appearance
LISTENING OBSTACLES [Skinner/Grice]
Physical distractions Physiological
distractions Psychological
distractions Factual distractions Semantic distractions
BECOMING A BETTER LISTENER
Set goals Block distractions
Noise External Internal Physiological
Don’t judge too early Wait for the end of the
speech Have enough information
Use all your senses