LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/FalseQuestion Select command modify information in the database.Correct Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion The Link which gives error to display page is calledCorrect Answer Broken LinkYour Answer Error Link

Multiple Choice Single AnswerQuestion The short form of world wide web consortium is :Correct Answer W3CYour Answer WWWC

Multiple Choice Single AnswerQuestion The most common way of paying for an ecommerce transaction is withCorrect Answer Credit CardYour Answer Credit Card

Multiple Choice Multiple AnswerQuestion The advantages of Ecash areCorrect Answer Cheap , Useful for small paymentsYour Answer Useful for small payments , Economical , Good Security

Multiple Choice Multiple AnswerQuestion The critical issues for e-business areCorrect Answer Create distinct distribution channels , Impove supply chain management , Technical competitivenessYour Answer Create distinct distribution channels , Impove supply chain management , Technical competitiveness

True/FalseQuestion In a credit card, the customer receive a payment for returned goods.Correct Answer TrueYour Answer False

Select The BlankQuestion The SSl protocol operates at ________layerCorrect Answer TransportYour Answer Transport

Multiple Choice Multiple AnswerQuestion Microsoft Merchant Solution is built on .

Correct Answer Windows NT , Internet Information ServerYour Answer Internet Information Server , Personal Web Server

Multiple Choice Single AnswerQuestion The banking which allows banks to set up retail branches on subscriber based online services isCorrect Answer Online Services Based BankingYour Answer Online Services Based Banking

Multiple Choice Single AnswerQuestion The planning process for e-business includeCorrect Answer Deciding about the products and services you want to sellYour Answer Setting up the security system

True/FalseQuestion Bilateral Transaction is not feasible because of potential for double spending.Correct Answer TrueYour Answer True

Multiple Choice Single AnswerQuestion The cheap delivery system for Ecommerce purchases isCorrect Answer PostYour Answer Local Delivery

Select The BlankQuestion ________ is a bits of information stored on a user’s hard disk that identifies the user the next time he/she accesses the web site.Correct Answer CookiesYour Answer Cookies

Select The BlankQuestion If the internet consumer is________, then the merchant can submit consumer’s payment card immediately.Correct Answer downloading digital filesYour Answer downloading digital files

True/FalseQuestion To process payment card orders, a merchant must first set up a merchant account.Correct Answer TrueYour Answer True

Select The BlankQuestion ________ are used to obtain data from the client for submission to server.Correct Answer FormYour Answer Form

Match The FollowingQuestion Correct Answer Your Answer

SSL Address security concerns for inforamtion transfer Security scheme based on public key encryption

PCT Spawn secondary key for authentication Blocks pakcets from unknown user

S-HTTP Security scheme based on public key encryption Provide digital signature capability for financial transaction on web

SET Provide digital signature capability for financial transaction on web Spawn secondary key for authentication

True/FalseQuestion The manner in which browser actually lays out the information is dependent on browser itself.Correct Answer TrueYour Answer False

Multiple Choice Multiple AnswerQuestion Select the two payment card companies using closed loop systemCorrect Answer American Express , DiscoverYour Answer Visa , Master card

Select The BlankQuestion The model used for computer network is called as ________.Correct Answer OSIYour Answer OSI

Multiple Choice Multiple AnswerQuestion Microsoft wallet is currently working withCorrect Answer American express charge card , Master cardYour Answer Electronic cash system , American express charge card , Master card

True/FalseQuestion Cybercash supports smart cards .Correct Answer FalseYour Answer True

Multiple Choice Single AnswerQuestion The act of sending a message pretending to be authorized user is called asCorrect Answer SpoofingYour Answer Spammig

Multiple Choice Multiple AnswerQuestion Select the agencies besides the customer and vendor in a credit card transactionCorrect Answer Vendor’s bank , Customer’s bank , Card issuing companyYour Answer Vendor’s bank , Card issuing company

Multiple Choice Multiple AnswerQuestion To evaulate a web site using the model the following statements should be accessed.Correct Answer Aesthetic Effect , Product Information , Customer InformationYour Answer Aesthetic Effect , Product Information , Customer Information

True/FalseQuestion The efficiency of user interface increases if error prevention is goodCorrect Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion Pure Cyberbanks provide following servicesCorrect Answer Personal Banking , Financial ServicesYour Answer Personal Banking , Request a trade , Trade Mutual Funds

True/FalseQuestion Microsoft wallet comes preinstalled in Internet Explorer and Netscape NavigatorCorrect Answer FalseYour Answer False

Multiple Choice Single AnswerQuestion Digital Signatures are used forCorrect Answer Sender AuthenticationYour Answer Sender Authentication

Select The BlankQuestion An ________ system is one that people can easily enhance without providing any earlier work on the systemCorrect Answer extensibleYour Answer extensible

Multiple Choice Single AnswerQuestion The main security feature to prevent double spending isCorrect Answer Threat of prosecutionYour Answer Serial numbering of electronic cash

Select The BlankQuestion File Transfer protocol transfers ________ data.

Correct Answer BinaryYour Answer Binary

Multiple Choice Multiple AnswerQuestion Typically what information a new business required to provide the merchant bank in opening an accountCorrect Answer Business plan , details about existing bank accounts , credit historyYour Answer Business plan , details about existing bank accounts , credit history

True/FalseQuestion SQL statements can be used with higher level languages like Java,C++Correct Answer TrueYour Answer True

True/FalseQuestion Customers must have an account with central online bank in most digital cash systemsCorrect Answer TrueYour Answer False

Select The BlankQuestion ________ hubs have built in programmable features to handle packet switching ,routing trafficCorrect Answer IntelligentYour Answer Intelligent

Multiple Choice Multiple AnswerQuestion Hit counterCorrect Answer Counts number of hits for a web site , Provided by ISP , Is a s/wYour Answer Counts number of hits for a web site , Provided by ISP

Match The FollowingQuestion Correct Answer Your Answer

Marketing Notice New Products Information Latest Marketing Update

Logon Page Business partner’s page Business partner’s page

Home Page Latest Marketing Update New Products Information

Order Page Product summaries Summary Of Orders

Multiple Choice Single AnswerQuestion To create temper proof electronic cash that can be traced back to its origin, what is used?

Correct Answer Complex Cryptographic algorithmYour Answer Complex Cryptographic algorithm

Select The BlankQuestion A list of company activities that make up the website is called ________.Correct Answer Content InventoryYour Answer Event List

Multiple Choice Single AnswerQuestion In Millicent system when a consumer locates a product on a merchan’s web site that he or she would like to purchase ,the consumer converts the broker’s strip intoCorrect Answer Vendor specific scripYour Answer Merchan specific scrip

Select The BlankQuestion In ________auction the seller puts up an item for sale at a high price.Correct Answer ReverseYour Answer Increasing

Multiple Choice Single AnswerQuestion An attack on the information and communication services by a third party that prevents legitimate users from using the infrastructure isCorrect Answer Denial of ServiceYour Answer Spoofing

True/FalseQuestion For Online Retailing to Succeed ,online technology must compliment management and opeational straegy.Correct Answer TrueYour Answer True

Multiple Choice Multiple AnswerQuestion The server developed by cybercash handlesCorrect Answer Consumer payment and purchase information , Quick and safe transaction completionYour Answer Consumer payment and purchase information , Quick and safe transaction completion

Select The BlankQuestion ECML stands for ________.Correct Answer Electronic Commerce modeling languageYour Answer Electronic Commerce modeling language

TQM

Q1 Three keys for leader to create passionate work environment area- effectivenessb- start with selfc- have a vision that produces passiond- put employees first

Q2 The vision for an institution or organization musta- be defined in a language that is compellingb- drives the processes and behaviour of peoplec- written in a language that is attractived- be displayed at prominent places on the premises

Q3 QFD meansa- Quality function deploymentb- Quality function developmentc- Quantity function developmentd- Question for developmentAns: a

Q4 The are of benchmarking get identifieda- with the passage of timeb- by the auditorsc- from arrange of processesd- as soon as the audit is over and the reports are receivedAns:b

Q5 Business operation rotatesa- measureb- analysisc- productiond- growthAns:

Q6 Deming defines qualities in terms ofa- quality of process

b- quality of designc- quality of conformanced- quality of people

Q7 check sheet isa- a simple recording machineb- a simple checking machinec- a process methodd- a simple recording machine

Q8 Each business is driven bya- marketb- its visionc- managing directord- people

Q9 Planning process is initiated bya- inputsb- controlc- outputsd- customers

Q10 Assessing the level of effectiveness of the quality management is the priority of leadership (T/F)

Q11 ISO revision is planned in 2008 (T/F)

Q12 The imperatives for the business in this century area- leadership style at the CEO levelb- economicc- sociald- environmental

Q13 Planning is now an important tool (T/F)

Q14 An auditor must listen througha- feelb- seec- gossipsd- hear

Q15 Your thinking and ideas need to be developed as the subject of qualitya-

Q16 A model is conceptualized by the people in the organization (T/F)Ans:

Q17 Identification is essentiala- for people to align with the organizationb- for entry into organization premisesc- To know who and what we ared- Because HRM demands it

Q18.The principle of concentration of forces is selecting the territory of market in a limited way to ensure full deployment of resources (T/F)Ans:

Q19.Organisation design process————–to prove its ability to accomplish purpose of organizationa- acceptanceb- approvalc- validationd- testing

Q20 The judgment on effective helps management to ———–own performance

a- validateb- safeguardc- critised- benchmark

Q21 The observations helps in making list ofa- profit and lossesb- strength and weakness of the processesc- asset and liabilitiesd- rules and regulations

Q22 Process of continual improvement led to enhancinga- profitsb- need for adoptionc- production targetsd- performance in futureAns:

Q23 Annexure of ISO 14001 deals with how to go about hazard identification and the assessment and control of risk (T/F)Ans:F

Q24 —–has objective fro assessing quality in the outcomea- planb- vendorc- customers

d- StaffAns: a

Multiple choice Single response1) A business uses for its operations, products both in ·         Hard and soft domains2) These are costs incurred in keeping failure and appraisal costs to minimum·         Prevention costs3) How many levels of plan are there?·         44) The business influences·         Employee’s morale5) Leadership is·         Cause of success in business6)  The idea of quality department·         is outdated7) Common understanding across business·         customers—

Collection of data must be tune with the organizational objectives defined by the

top management

9) QFD means·         Quality function deployment

10)  Customer is

king

11) For objective evaluation of strategy, the criteria is·         strategic fit12) This tool helps in arriving at possible solutions from a set of alternatives and thus analysis leads to giving recommendations for decision making.·         Brain storming13) Feiganbaum’s major contribution was

Cost of quality.

14) Prevention costs are those incurred

On taking steps to prevent defects happening

15) Managing continual improvement is

A process subsequent to defining strategies.

Multiple choice multiple answers1) When you ask a question on “place” the answers give you options for and then you weigh the options to reach a conclusion, the options are

Establishing the process in house The preferred location from an input point Outsource

2) Managers should know

organisation vision— organisation strategy—

3) Business being process oriented, you are to control your

resources examine business trends measuring outcome of each process

4) In ISO 14001 in paragraph of standard consists of requirements like·         operational control ·         emergency preparedness·         management reviews5) Customers need change with

Time Space

6) The scope of audit during the audit of sales could be to examine

The customer satisfaction How the orders were executed Contribution to turnover

7) Benefits of planning are·         Image ·         CompetitionYou should know customer’s

Current needs Future needs

9) Business needs following criteria as performance assessement

Standing in the market Quality culture in the organisation Cost reduction

10) ISO 14001-in the paragraph 4 of standard-requirement for planning stages are:Correct answer:

Identify environmental aspects

Determine those that can have a significant impact Understand the legal and other requirments too.

11) ISO developed co-operation in the spheres of

Scientific activities peace

12) Not all incentives appeal to all but following must get analyzed

Individual trends Individual preference Individual experience

13) Categorisation of quality cost include·         Appriassal cost·         Prevention cost·         Failure costTrue or false1) Understanding customer is not only important for design but equally so for delivery of product or service— true2)Like you have internal customers, there are internal suppliers too—True3)Planning decreases time to lead in competition—True4) Standard should be generic–True5) Meaning of strategy is art/science of planning—Ans. True6) Instutionalisaton is the concept that an organisation ingrains the processes as a standard practice or a way of  conducting business.— True7) Specific goals directs organizations on “don’t’s”–false

A simple compelling and shared vision can sustain the  commitment needed—True9) At the time of brain storming every member starts talking.—false10) A vision for business must be compelling—True11) People do not capabilites to respond to a range of situations–False12) PDCA cycle was introduced by Walter Shewalt—False13) During the 1960s the concept of quality costs emerged— True14) Collection of data must be in tune with the organisation’s objective as defined by the top management.—TrueSelect the blank1)Business is a set of ___________________ processes

Strategic

2) Quality of product or service is because the __________________not because of verification or inspection.

Design

3) The system is an ——— set of activities with a mutual influence through a well-defined sequence of relation.·         Inter-related4) Organisations need a leader to give a —-·         Direction5) The —- is the ability of the QMS to achieve the targeted results·         Integrity6) In degree of instutionalisation, a managed process that is tailored from the organisations’ standard process according to the tailoring guildelines is the meaning of the term:·         Defined processes—-7) Top management of Karnataka Steel Ltd being concerned about the

Welfare of workers

In process concept with ——- you can provide a way to incorporate knowledge of how to do things better.·         Interdependence9)  Those who are not —- will never make any progress

aware

10) —- is the measurement scale where values occur most frequently.

mean

11) Objective evaluation is a ___________________ activity on part of the management and is a situational analysis.

Deliberate

12) In hierarchy of human needs, food and shelter are ___________

Essential needs.

Match the following:1)Internal organisation for standardization—ISOBureau of Indian standards–BISGreek “isos—equalOfficial operation of ISO—19472)TQM- is a philosophyTotal quality management—needs commitment at the top managementMotivation-Enhances morale of the peopleQuality of measurement process is: essential at each level in an organisation.3)Phil crobsy—14 steps quality improvement programTaguchi—-Quality in designIchikawa– Company wide motivationCrosby—quality of