lisa decarlo resume 2016

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LISA DECARLO 9795 Cherbourg Dr. Union, Ky 41091 [email protected] (859) 391-2843 www.linkedin.com/pub/lisa-decarlo/19/721/50a/en @lkdecarlo ABOUT ME Experienced business professional looking to grow my career utilizing the skills I have acquired. WORK EXPERIENCE Harlow HRK Sales & Marketing, Newport, Ky Sales Support Personnel FEB 2013-PRESENT Assists Business Manager Daily responsibilities include but not limited to pulling retail and distribution reports, tracking Kroger and Buyer communication, manage and update planning grids. Manage advanced customer service issues and resolve with detailed problem solving Maintain and track all new vendor/ item setup, deductions, invoices, price changes, and promotions Responsible for submitting and tracking all Kroger promotions Coordinates workload with CSR and assists with conducting training as necessary Citizens Bank of Northern Kentucky, Independence, Kentucky Bank Teller Manage personal/business accounts Responsible for upholding customer service expertise Liable for handling large amounts of money Distinguished knowledge of operating office equipment Macys Department Store, Florence, Kentucky Sales Associate Assist customers locate items throughout the store Operate a cash register and customer service CitiGroup, Florence, Kentucky Customer Service Rep. Manage customer accounts Extensive knowledge of banking products Excellent customer service skills Mastered computer and program knowledge Kohls Department Store, Richmond, Kentucky Sales Associate Assist customers locate items throughout the store Operate a cash register and customer service Restock sales floor Assemble visual walls and arrange departments MAY 2012-FEB 2013 SEP 2011-MAY 2012 MAY 2011-SEP 2011 OCT 2006-May 2010 EDUCATION Bachelor of Business Administration Marketing Eastern Kentucky University, Richmond, Kentucky ACADEMIC ACCOMPLISHMENTS Designed and created new ad campaign for Moe’s Southwest Grill Developed marketing and advertising strategy for Gillum’s Sports Lounge Developed and created fictional service business including layout, faculty, services provided and all aspect of the business Created a product and full page advertisement for said product PROFESSIONAL SKILLS Data Entry and Analysis Microsoft Excel, Word, Powerpoint Digital Marketing Market Research SPSS Market 6 3 rd Party Vendor Portals REFRENCES AVAILABLE UPON REQUEST

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Page 1: Lisa Decarlo Resume 2016

LISA DECARLO 9795 Cherbourg Dr. Union, Ky 41091 [email protected]

(859) 391-2843

www.linkedin.com/pub/lisa-decarlo/19/721/50a/en @lkdecarlo

ABOUT ME

Experienced business professional looking to grow

my career utilizing the skills I have acquired.

WORK EXPERIENCE

Harlow HRK Sales & Marketing, Newport, Ky

Sales Support Personnel

FEB 2013-PRESENT

• Assists Business Manager – Daily responsibilities include but not limited to pulling retail and distribution

reports, tracking Kroger and Buyer communication, manage and update planning grids.

• Manage advanced customer service issues and resolve with detailed problem solving

• Maintain and track all new vendor/ item setup, deductions, invoices, price changes, and promotions

• Responsible for submitting and tracking all Kroger promotions

• Coordinates workload with CSR and assists with conducting training as necessary

Citizens Bank of Northern Kentucky, Independence, Kentucky

Bank Teller • Manage personal/business accounts

• Responsible for upholding customer service expertise

• Liable for handling large amounts of money

• Distinguished knowledge of operating office equipment

Macy’s Department Store, Florence, Kentucky

Sales Associate • Assist customers locate items throughout the store

• Operate a cash register and customer service

CitiGroup, Florence, Kentucky Customer Service Rep. • Manage customer accounts

• Extensive knowledge of banking products

• Excellent customer service skills

• Mastered computer and program knowledge

Kohl’s Department Store, Richmond, Kentucky

Sales Associate • Assist customers locate items throughout the store

• Operate a cash register and customer service

• Restock sales floor

• Assemble visual walls and arrange departments

MAY 2012-FEB 2013

SEP 2011-MAY 2012

MAY 2011-SEP 2011

OCT 2006-May 2010

EDUCATION

Bachelor of Business Administration – Marketing

Eastern Kentucky University, Richmond, Kentucky

ACADEMIC ACCOMPLISHMENTS

• Designed and created new ad campaign for Moe’s Southwest Grill

• Developed marketing and advertising strategy for Gillum’s Sports

Lounge

• Developed and created fictional service business including layout,

faculty, services provided and all aspect of the business

• Created a product and full page advertisement for said product

PROFESSIONAL SKILLS • Data Entry and Analysis

• Microsoft Excel, Word, Powerpoint

• Digital Marketing

• Market Research

• SPSS

• Market 6

• 3rd Party Vendor Portals

REFRENCES AVAILABLE UPON REQUEST