like minds - social business, cbi entrepreneurs summit may 2011

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http://wearelikeminds.com/ #LikeMinds Developin g Soc ial Business  Andrew Gerrard [email protected] @andrewgerrard

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Page 1: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

8/6/2019 Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

Developing Social Business

 Andrew Gerrard

[email protected]

@andrewgerrard

Page 2: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

 All of the web is becoming social 

 All business is done on the web

 All business will be Social Business

Beyond influence and media, the real opportunities lie in creating a more

collaborative , dynamic and connected 

 business.

Jeff Dachis

Founder & CEO, Dachis Group

Page 3: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

Social media fits within a larger digital,

 and  integrated  strategy;

don’t think of it merely as a tool for 

 marketing & PR

Howard Schultz

Chairman & CEO, Starbucks

Page 4: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

How to integrate social  media/digital  innovationwithin every facet of an organization?

Teach.

Do not cut legal, HR, R&D, product development out of the integration strategy .

Involve them.

B. Bonin Bough

Global Director of Digital

and Social Media, PepsiCo

Page 5: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

The shape of a new social business also needs the shape of a new kind of leader 

Someone willing to be the bridge , not the

 person front and center to every decision, but the coach and the moderator  and the

facilitator .

 Amber Naslund

 VP Social Strategy, Radian6

Page 6: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

Maintain a consistent tone of voice

 across all outreach channels,

 but don’t strip out the personality of the person Tweeting, posting, blogging.

Ruth Speakman

head of consumer PR

and social media, Sony Europe

Page 7: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

The customer however, does not see silos,

they see the company  as one.

It’s time for an integrated  approach to create

 an adaptive business,

 a collaborative business, an aspirational 

 business….

 a business of one.

Brian Solis

 Author, Engage

Principal, Altimeter Group

Page 8: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

#1. markets are conversations

talk is cheapsilence is fatal

the cluetrain manifesto

Page 9: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

Be who you are and say what you feel  ,

 because those who mind don't  matter  ,

 and those who matter don't  mind .

attr. Theodor Seuss Geisel

Page 10: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

Social media demands good  story-telling.

But good story-telling is not going to earn you

extra budget .

 Adam Brown

Director of Interactive Marketing, Dell

Page 11: Like Minds - Social Business, CBI Entrepreneurs Summit May 2011

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http://wearelikeminds.com/ #LikeMinds

What if we made community  an integral part of our business?

What if we recognized that we can’t have

 strong businesses without a strong community  and we can’t have a strong community without 

compassion?

Mitch Joel

President, Twist Image

 Author, Six Pixels of Separation

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http://wearelikeminds.com/ #LikeMinds

The Web was just the proof of concept.

Now the revolution gets real 

Chris Anderson

Editor-in-Chief, Wired Magazine

 Author, The Long Tail

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http://wearelikeminds.com/ #LikeMinds

Social business isn’t a state,

 it’s an acknowledgement that culture and 

technology has changed  ,

 and that organizations can leverage thesechanges to solve the same business

 problems that they have always had 

 and will always have.

Jacob Morgan

Principal, Chess Media Group

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http://wearelikeminds.com/ #LikeMinds

#77. You're too busy "doing business"

to answer our email?

Oh gosh, sorry, gee, we'll come back

later.

Maybe.

the cluetrain manifesto

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http://wearelikeminds.com/ #LikeMinds

Not everything that can be counted counts ,

 and 

 not everything that counts can be counted .

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Developing Social Business

Immersive

June 22nd p.m.

Central London