MUDr. Jan FialaMUDr. Martina Fialov

Mezi lidskou pirozenost a technologickm pokrokem existuje nesoulad

Tento nesoulad pin etn individuln i spoleensk dsledky

1984 - technostres je poruchou adaptace, spovajc vneschopnosti zdrav se vyrovnat snovmi informanmi (potaovmi) technologiemi

1997 - raz termny technophobia, computerophobia

Zdrazuj anxiosn (zkostnou) povahu technostresu

Technostres je komplikovanm, avak vzsad zdravm projevem spn adaptace na nevydan zmny zpsoben technologickm pokrokem.

Somatick - (nap. bolesti hlavy, krn a bedern ptee, syndrom karplnho tunelu, nava o atd.)

Psychick (nap. zkost, deprese, beznadj, non mry a zvislosti, vetn zvislosti na vpoetn technice a novch technologich).

Psychosomatick (distres, nava, poruchy imunity, poruchy pjmu potravy atd.)

Datov smogFenomn Y2KSnen vkonuEpidemie individulnch symptom

ProcesorRokTranzistor8008 19722.500 8080 19745.000 8086 197829.000 286 1982120.000 386 1985275.000 486 19891.180.000 Pentium 19933.100.000 Pentium II 19977.500.000 Pentium III 199924.000.000 Pentium 4 200042.000.000 Intel Core 2 Quad20062 * 291.000.000

I think there is a world market for maybe five computers. Thomas Watson, editel IBM, 1943

There is no reason anyone would want a computer in their home. Ken Olson, prezident a zakladatel DEC, 1977

640 kB should be enough for anybody.Bill Gates, 1981

IT jsou organickou soust problematiky technostresu, netvo separtn oblast.

Rekonfigurovateln budovy (2015)Inteligentn materily (2019)Nanotechnologickou nehodu (2025)Nanotechnologickou vlku (2030)

pokud je technostres zpsoben na nedostatenou adaptac, pak cesta kjeho een spov vadaptaci vsledk technologickho pokroku, nikoli naopak

Technostres je souborem negativnch projev voblasti individuln i spoleensk, vyplvajcm znesouladu mezi biologickou a sociln pirozenost lovka a zrychlujcm se technologickm pokrokem.

COMPUTER ANXIETY RATING SCALE(Form C)The items in this questionnaire refer to things and experiences that may cause anxiety or apprehension. For each item, place a check under the column that describes how anxious (nervous) each one would make you at this point in your life.Not at AllA LittleA Fair AmountMuchVery Much1. Thinking about taking a course in a computer language4. Sitting in front of a home computer20. 1985, 1988 Larry D. Rosen, Deborah C. Sears and Michelle M. Weil

COMPUTER THOUGHTS SURVEY(Form C)Please check the box that indicates how often you currently have each of the following thoughts when you use a computer or think about using a computer.Not at AllA LittleA Fair AmountMuchVery Much1. I am going to make a mistake.7. People will notice if I make a mistake.20. 1988 Michelle M. Weil and Larry D. Rosen

IVOTN UDLOSTVHASmrt ivotnho partnera100Smrt blzkho pbuznho63Vlastn svatba50Neshody s nadzenm23Mn zvan poruen zkona11

Pozitivn vymezen

Negativn vymezen

17 firem

Nov CRM systm 2003 2007

Sledujeme obrat meziron v mscch nsledujcch po instalaci

Vechny firmy se ped instalac systmu nachzely ve stavu mrnho setrvalho rstu.

Vechna data pochzej zobdob ped nstupem globln hospodsk recese.

Ve vech firmch dolo kdnmu zaveden novho systmu stechnickm prokolenm zamstnanc vobsluze novho systmu.

Jak se bude vyvjet obrat?

U 12 firem dolo ke zpomalen tempa rstu obratu bhem prvnch 3 msc po zaveden systmu.

U 4 znich dokonce pechodn kpoklesu obratu meziron.

Jedn se o dsledek technostresu.

U 5 firem byla pijata aktivn opaten kredukci technostresu, spovajc vkouovn a vchov mentor orientovan na pijet nov technologie. U tchto firem vpodstat nedochz ke zpomalen tempa rstu obratu, respektive dochz koekvanmu zrychlen.

Prmrn hodnoty mezironho rstu obratu 17 zkoumanch firem vprvnm tvrtlet po instalaci novho CRM systmu

Technostres m negativn vliv na hospadaen organizac. Tento vliv je detekovateln

do jist mry miten

do jist mry odstraniteln.

Zpesnn metody men technostresu vindividuln rovin

Dal analza jeho dopad na firmy

Racionln kvantifikace nklad na odstrann technostresu.

VFS, 13.10.2009

MUDr. Jan FialaMUDr. Martina Fialov

www.fiala-partners.cz