Alexis Lester453 N. Byfield, Westland, MI 48185(734) 612-2201lexilester14@gmail.com

Education:Graduated May 2014John Glenn High School36105 Marquette, Westland, MI 48185Courses: Anatomy & Physiology, Psychology, Biology, ChemistryComputer Skills: Powerpoint, MS Word, Excel

William D. Ford Career/ Technical Center36445 Marquette, Westland, MI 48185Program: Health Occupations 1Certificate of CompletionSchoolcraft College18600 Haggerty Rd. Livonia, MI 48152Currently enrolled, working toward Associate in Science DegreeExperience:Platinum Tanning (Feb. 2011-July 2015)35501 W. Michigan Avenue. Wayne, MI 48184Title: Shift leader/ Tanning ConsultantDuties: Excellent customer service skills, Handling cash/ Working register, Paperwork, Maintaining a spotless work environment, Greeting customersMassage Green Spa (June 2015-Current)3430 Washtenaw Ave. Ann Arbor, MI 48104Title: Store General ManagerDuties: Overseeing the spa, giving interviews/hire/train new-hires, complete Pay-roll every two weeks, make schedules, complete bank deposits, turn in many reports (including sales reports, employee reports, maintenance reports, etc.) enter in reports via excel, handle customer complaints, talk to customers over the phone/in store, booking/checking out appointments, & selling our wellness plan (memberships). I am also responsible for making sure that we keep our numbers up and rising, keep our sales at a certain percentage, ordering supplies, andholding store meetings.

Skills:Management Skills:Skilled in delegating tasks and motivating team players to achieve best goalsCommunication Skills:

Friendly and open minded, committed to client satisfactionComputer Skills

Use of Excel, MS Word, Internet ExplorerProblem Solving Skills

Able to handle customer/employee problems in a well manner.