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Lessons learned from shared mobility in the West Midlands Chris Lane

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Page 1: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Lessons learnedfrom shared mobilityin the West Midlands

Chris Lane

Page 2: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

West Midlands the home of mobility

…and its pioneers

Page 3: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

became the home…

…of the traffic jam

Traffic in parts of the city had been at a standstill since Saturday afternoon

Page 4: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Car occupancy low, utilization

high in West Midlands

Despite the longest urban

bus network in Europe

Changing travel behaviour is critical

Page 5: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Bus journey time to Birmingham City Centre - 2006

Page 6: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Rising journey timesspeeds fell 10%

bus speeds fell 1%record-breaking traffic volumes

200,000 people no longer covered

Bus journey time to Birmingham City Centre - 2016

Page 7: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

What are we trying to achieve

Page 8: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Can Mobility as a Service be better than owning your own car?

Mobility as a Service

All your public and private transport on one app.

Page 9: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

On the bus

Page 10: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

On the tram

Page 11: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

To call a taxi

Page 12: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

or hire a car

Page 13: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Mobility as a Service Outcome

Appetite in the West Midlands is for a

change in transport and a shift from

private car.

Page 14: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

The results so far

…but not yet solved the challenge

Page 15: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Vision:To drive inclusive

economic growth in the West Midlands region and

enable a healthier, happier, better connected

and more prosperous population

Our Response:Future Mobility

Zone

Page 16: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Understanding People

63% of West Midlands journeys

made by Car

Page 17: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Understanding People

Exposure to traffic congestion

Ab

ilit

y a

nd

wil

lin

gn

ess

to

ch

an

ge

be

ha

vio

ur

Older off-peak

Complex car journeys

Unenthusiasticdrivers

MatureCommuters

Priority segments for interventionOpen-

minded drivers

Driving enthusiasts

Page 18: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Enhanced Mobility Platform (MaaS)

Customer

Car rental / club

Parking

Rides

Bus

Rail

Metro

Credits

Mobile App

Page 19: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Transport Network Data (Digital Roads)

Page 20: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Enabling Data Exploitation (Resilience)

Page 21: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Enabling Data Exploitation (Resilience)

Page 22: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Showcasing what can be achieved

Delivering Customer Experience NEEDS

& SERVICE

PAIN POINTS

CITY OF CULTURE

BHX STAFF

BINLEY

4 x SCHOOLS

UoW STAFF

NORTH SOLIHULL

Hypothesise, then validate customer and challenge Match best company offers to aspirational experiences

Autonomous Tourist POD

Getting staff to work

Meeting the needs of a growing business park

Getting children to school

Supporting the growth of a top University

Linking people to new jobs

Page 23: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

PLUS: CCTV programme

Modelling refresh

Regional Transport Coordination Centre

Future Mobility

Zone

UK Mobility

Data Institute

Midlands Future

Mobility

West Midlands

5G

Swift payments

A diverse but co-ordinated portfolio

450,000+ users

Multi-mode

ticketing

£22m Programme

Mobility credits

End user focus

£40m Public:Private

New open data tools

Advanced analytics

& mapping

West Midlands CAV programme >£55m 3

CAV testbeds of instrumented & mapped

open environment

£25m connected

mobility programme

In-vehicle experience

Integrated modes

New business models

Page 24: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Restoring the West Midlands to the home of mobility

Page 25: Lessons learned from shared mobility in the West Midlands · 2019-09-20 · Can Mobility as a Service be better than owning your own car? Mobility as a Service All your public and

Further Information

Chris Lane

Head of Transport Innovation

Transport for West Midlands

07901 513152

[email protected]