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Lessons Learned from SD-WAN Deployments on Six Continents 21 September 2016 Tim Sullivan – Co-founder & CEO

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Page 1: Lessons Learned from SD-WAN Deployments on Six Continents · 2017-10-06 · Lessons Learned from SD-WAN ... emerging markets where we mitigate poor infrastructure and thin bandwidth

LessonsLearnedfromSD-WANDeploymentsonSixContinents

21September2016 TimSullivan– Co-founder&CEO

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2|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

Coevolve’sperspectiveonSD-WAN

Ourservices:• Professional services andongoingmanagementservices inarangeof

network-relatedpracticeareas

• Trustedadvisordefining futurestatearchitectureandplantheintegrationofbestofbreedvendors,withoptionalmanagedservices forourclients

Ourtargetmarket:• Mid-sizedmultinational enterprises(typically 500-30,000 employees)

• Presencein5+countries, 15-1,000branchofficelocations• Keyindustry verticals:Manufacturing,Retail,Technology, Engineering,

Construction, Mining, Logistics,Professional Services,NotforProfit

Ourteam:• ExperiencedteambasedinUS,Australia,Singapore&Malaysia

• Extensiveglobalcontractornetworkcoveringallglobalregions

• Enterprisenetworkexperiencegainedatglobalserviceproviders,integrators,consultingfirms, vendors, analysts

WANOptimizationNetwork&ApplicationPerformance

SD-WAN

InternetofThings

UnifiedCommunications

Security

CloudServicesIntegration

GlobalVendorManagement

Mobility

OurNext-GenerationWANPracticeAreas

Coevolvewasestablishedin2014todriveenterpriseadoptionofnext-generationnetworkingtechnologiessuchasSD-WAN.Wecurrentlyprovideservicestoglobalenterprisesinmorethan30countriesonsixcontinents

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3|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

•Scalableasbandwidthneedsgrow•Agile•Stepchangein$/Mbps gains•Bettermodelforthemodernhybridapplicationenvironment

TheEnterpriseWAN

•Capex-heavyappliances•Maintenancecontracts•Expensive•Bandwidthnotscalable•Slowinstalls

Oldworld Newworld

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4|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

OurroleintheSD-WANmarket

Underlay(networktransportlayer)

SD-WANoverlayproducts

Value-addedservicelayers

Next-GenerationWAN

servicestack

Assess Deploy Manage Optimize

• Growingecosystemofvalue-addedpartners• Servicechainingto integratewithSD-WANlayer• Billingandoperationalintegration

• UnrivaledSD-WANmarketandmulti-vendorproductknowledgeforassessmentprojects

• Managedserviceoverlaymodel(includingresale)

• Fulllifecyclemanagementofnetworkunderlay• Providerresearch,pricing,implementation,ongoing

vendormanagementservices

PartnerecosystemexamplesServicelifecycle

Relationshipswith14+SD-WANvendors

Strategicpartnershipswith2-3

OurobjectiveistoprovideunmatchedexpertiseacrosstheentireservicestackandlifecycleforSD-WANsolutions

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5|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

What’sworkingwell?FivecommonSD-WANUseCases

EachindustryverticalisderivingbenefitfromSD-WANindifferentways.Insomecasestheentirebusinesscaseisbasedonsavingsresultingfromtheuseoflow-costnetworktransport.Inothers,thevaluecomesfromservicechainingandperformanceoptimizationtodeliveranendtoendcloud-readynetworkfortheenterprise

ComplexDM-VPN/HybridWANreplacement

MPLSreplacementoraugmentationtouseallavailablebandwidth

ServiceChainingforenhancedservicessuchasSecurity

CloudgatewaysextendingSD-WANtopubliccloud

EnsurevoiceandvideoperformanceoverinternetWANlinks

1

2

3

4

5

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6|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

Applicabilityacrossallmarkets– developedandemerging

OurexperienceinenhancingInternetcircuitperformancespansmarketswithabundant,robustbandwidthandemergingmarketswherewemitigatepoorinfrastructureandthinbandwidth.OurmanagedservicesincorporateMPLSand3/4Gservicesastransportoptionstoprovideapoolofavailablecapacityforeachapplicationtype

Whatwe’veseen:• SD-WANplusdualbroadbandisa

compellingalternativetoMPLSinmanyAPACmarkets

• Logisticsactivitiesneedtobecarefullyplannedandmanagedinemergingmarkets

• SomeclientshaveremovedWANOptimizationappliancesduringrolloutduetosignificantincreaseinbandwidth

SD-WANdeploymentsin30+countrieson6continents

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7|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

Real-worldSD-WANexperience:overcomingpoorInternetperformance

SomeofthegreatestbenefitswehaveachievedusingSD-WANinthefieldrelatetomitigatingpoorInternetcircuitperformance.Mostofourmanagedserviceclientsconnect2ormorelinkstotheSD-WANedge(including4Gservices)toallowthesolutiontodeliverareliableconnectivitypathusingtheavailablecapacity

Whatwe’veseen:• Evenwithasinglecircuit,measureable

improvementsinreal-timeandtransactionalapplicationquality

• With2ormorelinks,greaterbenefitscanbeseen• Opensupthepossibilityofdeliberatelyselecting

extremelylowcostproviders,evenknowingthatanindividualcircuitmayperformpoorlyattimes–significantTCObenefits

• InmanymarketsMPLSisn’tacommerciallyviableofferingsowearedeliveringgood-qualityconnectivitytoofficesforthefirsttime

Before:

After:

Sitewithdualbroadbandconnections, eachexhibitingperiods ofextremelypoor

performance

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8|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

Real-worldSD-WANexperience:applicationvisibilityoutofthebox

WithinminutesofdeployinganSD-WANedgeataclientsitewecanshowreal-timereportsoftheapplicationsanddevicesinuseonthenetwork.Weprovideself-serviceaccesstothisreportingdatatoourclients,whothenuseitasatroubleshootingandanalysistoolintheirservicedesk.Nocustomer-specificconfigurationisrequired

Whatwe’veseen:• Portal-basedreportingisarealstrengthofthe

newbreedofSD-WANvendors• Application-levelvisibilitythatisatleast

comparabletoawell-configuredNetflowsystem(betterinmanycases)

• Allreportingdataiscollectedusingdeeppacketinspectionandapplicationfingerprintingontheedgedevices,thencollatedattheorchestrator

• Easytoviewtoptalkers,source/destinationsforspecificapplicationflows,trendsovertime

• PotentialtofurtherextendthissetofcapabilitiesusingAPIcallstoextractandinterpretdata

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9|CONFIDENTIALCoevolvePtyLimited |©Copyright2016

SixLessonslearned– whatshouldenterprisesbeawareof?

1. Thereisconsiderabledifferenceinwhatismeantby“SD-WAN”– somevendorsarere-brandingexistingnetworksolutionsasSD-WANwithoutanyrealchange

2. EvenwithinsometrueSD-WANsolutions thereisarealgapinfeatureavailabilitybetweenmarketingslidewareandexperienceinthefield– enterprisesoftenonlyfind thisoutduring ProofofConcepts

3. Enterprisesshouldpayattentiontosolutionarchitecture– don’tbefeatureled.Focusonhowthesolution wouldapplytoyourspecificapplicationmixandtrafficengineering requirements

4. SomeISPsarenotreadyforthistechnology– unusualbehaviorseeninthefield includingUDPratelimiting,accidentaloverlaytunnel trafficblockingandpersistentpacketlossissues

5. Globallogisticscannotbetakenforgranted– thereisstillalotofhardwareinvolved!Enterpriseswillneedtoparticipateintheprocessandhavearealawarenessofhowequipment isgoing togettotheirremotesites

6. Achangeinoperationaltools,processesandmindsetsisoften required forasuccessfuladoption.Someenterprisesfind itdifficult tomoveawayfromlocalCLIsanddevice-levelconfigurations

AlthoughourSD-WANexperiencetodatehasbeenverypositive,thereareaspectsofthesolutionsthatenterprisesshouldfocusontoensuresuccess.Thisrangesfromchoosingtherightvendorandarchitectureupfront,toworkingwithISPstoresolveunexpectedtransportissuesandadaptingoperationalprocesses

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Howtobuildthebusinesscasefortheadoptionofthistechnology

WhileitvariesbySD-WANvendor,substantialsavingsonbandwidth,equipmentandpeoplecanberealized,evenduringapilotorpartialdeployment.Costsavingsrangefrom30-50%vs.existingWANspend.Whenrequiredupgradedrequirementsareaccountedfor,savingsintherangeof50-80%vs.upgradedWANspendcanbeseen

Circuitinfrastructuresavings

• 2-100xbandwidth increase- withsavings

• ReduceorremoveMPLSspend

• NomoreActive:Passiveand(largely)wastedcircuits

EquipmentCAPEXandmaintenancesavings

• NoonetimeorleasedCPEcost

• Noongoingmaintenancefees

• OftennolongerneedWANOpdevices(&maintenance)

Operationalresourcesavings

• Notruckrollrequired

• Lessengineeringresourcesateverystage– design, configure,test,install,manage,report

• DIYMoves&Changes– noMACfeesfrommanagedprovider

321

ExtraVendorManagementoverhead:• Greatnumberofrelevanttechnologyvendors • Increasednumberofcircuitvendors inscope

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SeventhingswewillweseenextwithSD-WAN?

1. Awarenessisrisinganddemandfromendusersisgrowingexponentially,drivingmomentum asenterprises focusonunderstanding, gainingexperienceandobtaining referencepoints

2. Simpleordiscreteusecasesprevailedearly,butwewillseemoreadoptionforincreasinglysophisticateddeploymentsasthetechnologymaturesandvendorproductcompletenessgrows

3. Therewillbegreateruseofinternetbandwidthineachmarket,andacorresponding decreaseinMPLS4. MorevendorswillannounceSD-WANcapabilitieswithin theirportfolioandemergewiththeskillsandresources

intheecosystemforresale,globaldelivery,andmanagedservices5. InevitablytheincreasinglycrowdedSD-WANspacewill seesomevendorconsolidation6. Moreadoptionbylargerenterpriseswillleadtobetterintegrationwithexistingoperationalsystems7. MoreServiceProviderswilllaunchgenuineSD-WANservicesaugmentingtheirgeographicreach,addinglower

costoptionsandincreasingserviceofferings

TherapidSD-WANmarketdevelopmentrequiresanagileapproachtoadoptinganditeratingsolutions.Rapidmacro-levelchangesaswellasiterationataproductlevelshouldbeexpected.Withbenefitsspanningtechnical,commercialandoperationalareasweseethismovingfromhypetoproductivedeploymentsveryquickly

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Conclusion:longertermperspective

• TheSD-WANmarketisprojectedtogrowtoa$6-7Bnindustryinthenextfouryears,withmuchofthisgrowthderivedfromdisplacingMPLSspend

• Enterprisescontinue tolook forwell-structuredmechanisms toadoptthetechnology,alignedwithmeasurablebusinessbenefits

• Increasingadoptionofpubliccloudservicesintheenterprisewilladdtothepressuretomoveawayfromtraditionalnetworksolutions,whichwillfrequentlybeseenasnotfitforpurpose

• Vendorconsolidationislikelyastheofferingsmatureandstartupslookatoptions toachievethelevelofglobalscalethatenterprisesrequire

Wewillseeevengreaterchangeanddisruptioninthismarketinthecomingyears.MostindustryanalystsprojectSD-WANdisplacingupto30%ofMPLSspendby2019,asenterprisescontinuetheirmovetothepubliccloud.

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Thankyou

FORMOREINFORMATION:

www.coevolve.com@coevolvetech

[email protected]

ReadCoevolveCTOCiaranRoche’sNetworkWorldblog:networkworld.com/author/Ciaran-Roche