lesson plan telephone conversation

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LESSON PLAN II SCHOOL : SMK SWASTISARI KUPANG SUBJECT : ENGLISH CLASS/SEMESTER : XI/1 COMPETENCE STANDARD : ENGLISH COMMUNICATION AT ELEMENTARY LEVEL BASIC COMPETENCE : To note the simple messages in direct interaction and throughout the equipment. INDICATOR : The students are able to note the received messages by phone correctly. TIME ALLOCATION : 3 X 45 minutes I. OBJECTIVE : At the end of the activities, the students are able to note the received messages by phone correctly. II. TEACHING MATERIAL : → Preliminary conversation - What do you say when you make the phone call? - What do you usually say when you answer the phone call? - What do you say when the person you are calling is not at home? * Some expression often used on telephone 1. Greeting/Leave Taking Hello Good morning/ afternoon etc. Bye Good bye 2. Initiating a call

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Page 1: LESSON PLAN Telephone Conversation

LESSON PLAN II

SCHOOL : SMK SWASTISARI KUPANGSUBJECT : ENGLISHCLASS/SEMESTER : XI/1COMPETENCE STANDARD : ENGLISH COMMUNICATION AT

ELEMENTARY LEVEL BASIC COMPETENCE : To note the simple messages in direct interaction

and throughout the equipment.INDICATOR : The students are able to note the received messages

by phone correctly.TIME ALLOCATION : 3 X 45 minutesI. OBJECTIVE : At the end of the activities, the students are able to

note the received messages by phone correctly.II. TEACHING MATERIAL :

→ Preliminary conversation- What do you say when you make the phone call?

- What do you usually say when you answer the phone call?

- What do you say when the person you are calling is not at home?

* Some expression often used on telephone

1. Greeting/Leave Taking

Hello

Good morning/ afternoon etc.

Bye

Good bye

2. Initiating a call

May I speak to …….. please

I’d like to speak to ………..

Is that ………….

3. Offering Help

How can I help you?

May I help you?

May I take a message?

Would you like me to give him/her a message?

Would you like to leave a message?

4. Checking

Who’s calling please

Page 2: LESSON PLAN Telephone Conversation

Could I have your name/ company name please?

Could you spell that?

Could you spell your first name?

Could you tell me your number?

5. Answering/ asking to hold

Just a moment please, I’ll get him/her.

Just a moment please, and I’ll put you through.

I’m sorry, but she is on another line right now.

Could you please hold on?

Who is speaking?

Example of telephone conversation:

Situation: Ella is calling her friend Ruri, but Ruri is not at home.

Ella : Hello, can I talk to Ruri please?

Ruri’s sister : Oh! Ruri isn’t home right now, who’s calling please?

Ella : This is Ella, her classmate.

Ruri’s sister : Would you like to leave a message?

Ella : Yes, please tell Ruri to call me as soon as possible. My number

is 230-574.

Ruri’s sister : Is that all?

Ella : Yes, thenk you.

Ruri’s sister : You’re welcome.

III. Teaching Methoda. Explanationb. Role-play (question-answer).

IV. Teaching Learning Processa. Warming Up

Teacher greets the students. Teacher calls their names. Review the last material for some minutes.

b. Main Process Teacher gives pre-test before give explanation about the new topic. Teacher gives explanation about the new topic. Teacher asks the students to do some tasks in the class.

Page 3: LESSON PLAN Telephone Conversation

c. Closing Review the material given for some minutes. Teacher give task to do at home

V. Supporting Facilitiesa. Tools : Whiteboard and board marker, pictures.b. Resources : English module, English in vocational context (LKS)

VI. Evaluation

Complete the dialogue using the suitable expression!

Situation: Someone wants to speak with the principle of SMK Swastisari Kupang.

Caller : Hello, ............................Receiver : .........................................Caller : Rangga. Is he in, please?Receiver : He went out sir. ..............................Caller : No thanks.

Answer KeyCaller : Hello, can I speak to the principle of SMK Swastisari

please?Receiver : Who is calling pleaseCaller : Rangga. Is he in, please?Receiver : He went out sir. Would you like to leave a message?Caller : No thanks.

Page 4: LESSON PLAN Telephone Conversation

Kupang, 14th September 2010

Approved BySupervisor

Drs. Godlief Vertygo , MA

Critic Teacher

Ernesta E. Kama , S.pd

Prospective Teacher

Benediktus R. RattuNIM. 0601020007

ACKNOWLEDGEDHeadmaster of SMK Swastisari Kupang

(Bonefasius Kia, S.pd)