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    Project ManagementPrinciples and Practices

    prepared byM I KHAN

    Level 1

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     Topics•

    Introductions• Course bjective

    • !nit 1" Introduction to Project

    Management• !nit #" Project $e%nition

    • !nit &" Project Planning

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    Introductions

    • '(at is your Project Management)*perience+

    • '(at types o, projects -ill you beinvolved in+

    • '(at -ould you li.e to get out o, t(ecourse+

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    Course bjectives• Learn -(at project management is and t(e /ualities o, an

    e0ective project manager• !nderstand t(e nine .no-ledge areas o, project management

    and (o- t(ey can be applied to your project• $iscover t(e p(ases o, a project and -(at deliverables are

    e*pected -(en• Identi,y a project2s .ey sta.e(olders•

    !nderstand t(e di0erent types o, business cases and (o- tocreate a 3tatement o, 'or.• Learn to be prepared ,or t(e une*pected by utili4ing ris.

    management and c(ange control• Learn (o- to organi4e project activities by creating a 'or.

    5rea.do-n 3tructure• Create a net-or. diagram to trac. your project2s progress• Learn budgeting and estimating tec(ni/ues 

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    6e,erence Material

    • Project Management – T(e Complete Idiot2s 7uide

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    !nit 1

    Introduction to Project

    Management

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    Introduction to ProjectManagement

    • Project 8ailures

    • Project 3uccesses

    '(at is Project Management+• Key 8unctional Areas o, Project

    Management

    Project Li,e Cycle

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    Project 8ailure

    • Identi,y reasons t(at project ,ail

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    6easons ,or Project 8ailureC(apter & Page ##

    1 Poor project and program managementdiscipline

    # Lac. o, e*ecutive9level support

    & No lin.age to t(e business strategy

    : 'rong team members

    ; No measures ,or evaluating t(e success o, t(eproject

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    Project 3uccess CriteriaC(apter 1 Page <

    • n time

    • n budget

    Meeting t(e goals t(at (ave beenagreed upon

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    Iron Triangle

     

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    Pic. Any T-o

     

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    '(at is a Project+

    •  Temporary -it( speci%c start and enddates

    • !ni/ue

    • Progress elaboration

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    '(at is a Project Manager+C(apter #

    • !ltimately responsible ,or t(eProject2s 3uccess

    • Plan and Act

    • 8ocus on t(e project2s end

    • 5e a manager > leader

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    3even Traits o, 7ood ProjectManagers

     Trait 1)nt(usiasm ,or t(e project

     Trait #

    Ability to manage c(ange e0ectively

     Trait &

    A tolerant attitude to-ard ambiguity

     Trait :

     Team ? building and negotiating s.ills

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    3even Traits o, 7ood ProjectManagers

     Trait ;

    A customer9%rst orientation

     Trait <

    Ad(erence to t(e priorities o, business

     Trait =

    Kno-ledge o, t(e industry or tec(nology

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    Project 3uccess1# 7olden 6ules @C(apter &6ule B1

     T(ou s(alt gain consensus onproject outcome

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    Project 3uccess1# 7olden 6ules

    6ule B# T(ou s(alt build t(e best teampossible

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    Project 3uccess1# 7olden 6ules

    6ule B& T(ou s(alt develop acompre(ensive viable plan and

    .eep it up9to9date

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    Project 3uccess1# 7olden 6ules

    6ule B: T(ou s(alt determine (o- muc(stu0 you really need to get t(ings

    done

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    Project 3uccess1# 7olden 6ules

    6ule B; T(ou s(alt (ave a realisticsc(edule

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    Project 3uccess1# 7olden 6ules

    6ule B< T(ou -on2t try to do more t(an canbe done

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    Project 3uccess1# 7olden 6ules

    6ule B= T(ou -ill remember t(at peoplecount

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    Project 3uccess1# 7olden 6ules

    6ule BD T(ou -ill gain t(e ,ormal andongoing support o, management

    and sta.e(olders

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    Project 3uccess1# 7olden 6ules

    6ule E T(ou must be -illing to c(ange

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    Project 3uccess1# 7olden 6ules

    6ule 1F T(ou must .eep ot(ers in,ormed o,-(at you2re up to

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    Project 3uccess1# 7olden 6ules

    6ule 11 T(ou must be -illing to try ne-t(ings

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    Project 3uccess1# 7olden 6ules

    6ule 1# T(ou must become a leader

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    Project ManagementC(apter :

    • Project Management – T(e Gapplication o, .no-ledge s.ills

    tools and tec(ni/ues to project activities

    to meet project re/uirements• E Kno-ledge areas

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    Integration Management

    • 8itting everyt(ing toget(er

    • Planning

    Project C(anges

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    Project 3cope Management

    • Clear scope statement

    • Prevent scope creep

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    Project Time Management

    •  Time and 3c(edule – Planning

     – Managing

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    Project Cost Management

    • Manage costs – ut o, your control

     – Competing projects

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    Project uality Management

    • Planning /uality

    • )n,orcing /uality

    • C(ec.ing /uality control

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    Project Human 6esourceManagement

    • rgani4ational planning

    • 3ta0 ac/uisition

    • Ma.ing a team

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    Project CommunicationsManagement

    • Communication plan

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    Project 6is. Management

    • 6is. management plan

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    Project Procurement Management

    • Ac/uisition and contractmanagement

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    Project Li,e CycleC(apter ;

     

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    Project $e%nition P(ase

    • Initiate t(e project

    • Identi,y t(e Project Manager

    • $evelop t(e Project C(arter

    • Conduct a 8easibility 3tudy

    • $e%ne Planning P(ase

    3ign o0 on t(e Project C(arter

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    Project Planning P(ase

    • rgani4e and sta0 t(e project

    • $evelop a Project Plan

    • 3ign o0 on t(e Project Plan

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    Project )*ecution P(ase

    • )*ecute t(e Project Plan

    • Manage t(e Project Plan

    • Implement t(e project2s results

    • 3ign o0 on project2s completion

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    Project Close9out P(ase•

    $ocument t(e lessons learnedduring t(e project

    • A,ter9implementation revie-

    Provide per,ormance ,eedbac.• Close9out contracts

    • Complete administrative close9out

    •$eliver project completion report

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    Project Li,e Cycle 8lo-

     

    Kno-

    ProblemSpace

    Partial Answer

    PartialAnswer

      Solution Space

    $on2t Kno-

    $on2t Kno-

    Kno-

    HOW

    WHAT

    Project$e%nition

    P  r  o  j  e c t  P  l  a n n i  n g 

    )*ecution

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    !nit 1 6evie-

    • '(at is Project Management+

    • Key 8unctional Areas

    • Project li,e cycle

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    !nit #

    Project $e%nition

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    Project $e%nition

    • 3ta.e(older Identi%cation

    • 5usiness Case

    • 6is.

    • Constraints

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    3ta.e(older Identi%cationC(apter <

    3ta.e(older de%nition• Key sta.e(olders to identi,y

     – Project sponsor

     – Customer

     – Project team – 8unctional managers

    • Communicate -it( everyone

    • Manage conJicts in priorities

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     T(e Customer

    • !ses t(e product or services

    • May be internal or e*ternal

    • Provides re/uirements

    • May (ave multiple categories

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    Project 3ponsor

    • Also s(ares responsibility ,or projectsuccess

    • Has aut(ority to ma.e decisions and

    may provide ,unding

    • vercome political andorgani4ational obstacles

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    3teering Committee

    • 7roup o, sta.e(olders -(o approveand agree on" – Project scope

     – 3c(edule

     – 5udgets

     – Plans

     – C(anges

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    'or.ing Committee

    • Line managers -(o are responsible,or delivering business results oncet(e project is completed

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    8unctional Managers

    • May manage or supply people t(at-or. on t(e team

    • Need to be communicated -it(

    • Need t(eir commitment to t(eproject

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    Activity

    • 6ead case study

    • Identi,y sta.e(olders – Project sponsor

     – Customer@s

     – 8unctional Managers

     – 3teering committee

     – 'or.ing committee

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    5usiness CaseC(apter =

    • 6easons -(y t(e project isunderta.en

    • ptions t(at -ere considered

    • 5ene%ts t(at are (oped to bereali4ed

    • Hig(9level ris.s

    • Hig(9level costs > sc(edule

    • Costbene%t analysis

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    8easibility 3tudy

    • A general estimate used todetermine -(et(er a particularproject s(ould be pursued

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    5usiness 7oals > bjectives

    • Need to understand" – 7oals @t(e need ,or t(e project and t(e

    measurable bene%ts

     – 3cope – Time to complete

     – )stimates o, timeline resource

    re/uirements and costs

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    3MA6T goals

    • 3 ? 3peci%c

    • M ? Measurable

    • A ? Agreed upon

    • 6 ? 6ealistic

    •  T ? Time related

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    3tatement o, 'or. @3'

    • Purpose statement• 3cope statement• Project deliverables• 7oals > objectives• Cost and sc(edule estimates•

    3ta.e(olders• C(ain o, command• 5ene%ts and ris.s• Assumptions and constraints• Communication plan

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    Activity

    • Create a 3' ,or t(e case study – Purpose

     – 3cope

     – Project deliverables

     – 7oals and objectives

     – Cost and sc(edule estimates

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    6is. managementC(apter D

    • Identi,y – 3ources o, ris.

    • 8unding

    • Time• 3tang

    • Customer relations

    • Project si4e andor comple*ity

    • verall structure

    • rgani4ational resistance

    • )*ternal ,actors

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    6is. Analysis

    • Probability

    • Impact

    • verall e*posure probability impact

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    6is. Plan

    • Accept

    • Avoid

    • Mitigation

    • Contingency -it( trigger

    •  Trans,er

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    6is. Trac. and Control

    • 6is. log – 6evie- and update regularly

     – Assign o-ners(ip to ris.

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    Constraints

    • 6eal9-orld limits

    •  Typical constraints" – 5udget

     – 3c(edule

     – People

     – 6eal -orld

     – 8acilities and e/uipment

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    Activity

    • Identi,y t(e ris.s and constraints int(e case study

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    !nit # 6evie-

    • Project $e%nition – 3ta.e(older identi%cation

     – 5usiness Case

     – 6is. – Constraints

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    !nit &

    Project planning

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    Project Planning

    • 'or. 5rea.do-n 3tructure

    • Net-or. diagramming

    • 3c(eduling

    • 5udgeting

    ' . 5 .d 3t t @'53

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    'or. 5rea.do-n 3tructure @'53C(apter E

    • 5rea.s large project into manageableunits – Total project

     – 3ubprojects – Milestones @completion o, an important

    set o, -or. pac.ages

     –

    Major activities @summary tas.s – 'or. pac.ages @tas.s activities -or.

    elements

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    '53

    • Helps to" – Identi,y all -or. needing to be done

     – Logically organi4e -or. so t(at is can be

    sc(eduled – Assign -or. to team members

     – Identi,y resources needed

     –

    Communicate -(at (as to be done – rgani4e -or. using milestones

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    '53

    1 5rea. -or. into independent -or. pac.agest(at can be se/uenced assigned sc(eduledand monitored

    # $e%ne t(e -or. pac.age at t(e appropriatelevel o, detail

    & Integrate t(e -or. pac.ages into a total system: Present in a ,ormat easily communicated to

    people )ac( -or. pac.age must (ave adeliverable and a time ,or completing t(atdeliverable

    ; Oeri,y t(e -or. pac.ages -ill meet t(e goalsand objectives o, t(e project

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    'or. Pac.ages

    • 'ay o, managing t(e project bybrea.ing it do-n

    • Help determine s.ills re/uired and

    amount o, resources needed• Communicate -or. t(at needs to be

    done

    'or. se/uences are identi%ed andunderstood

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    '53 tips

    • $eliverables s(ould be clearly stated

    • All -or. in t(e same pac.age s(ouldoccur at t(e same time

    • A -or. pac.age s(ould only includerelated -or. elements

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    Activity

    • List all -or. pac.ages re/uired ,ort(e case study

    N t . $i

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    Net-or. $iagramsC(apter 1F

    • Logical representations o, sc(eduledproject activities

    • $e%ne t(e se/uence o, -or. in a

    project• $ra-n ,rom le,t to rig(t

    • 6eJect t(e c(ronological order o, t(e

    activities

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    '53 and Net-or. $iagram

    • '53" -(at needs to be done

    • Net-or. $iagram" s(o-s t(e-or.Jo- not just t(e -or.

    d

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    Precedence

    • Precedence de%nes t(e se/uencingorder

    • Ho- -or. elements are related to

    one anot(er in t(e plan

    Concurrent @Parallel

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    Concurrent @Parallelactivities

    • Many activities can be done at t(esame time as long as resources areavailable

    N . $i l

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    Net-or. $iagram rules

    • 5o*es (old description o, eac( tas.• Lines connect activities to one anot(er

    • Activities are laid out (ori4ontal ,rom le,t

    to rig(t• Parallel activities are in t(e same column

    • Precedence is s(o-n by dra-ing lines ,romactivity to activity –

    ne activity may depend on t(e completion o,multiple ot(er activities

    L d d L

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    Lead and Lag

    • Lead ? amount o, time t(at precedest(e start o, -or. on anot(er activity

    • Lag ? amount o, time a,ter one

    activity is started or %nis(ed be,oret(e ne*t activity can be started or%nis(ed

    t( t . di

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    t(er net-or. diagrams

    • P)6T ? Per,ormance )valuation and6evie- Tec(ni/ue – 5etter ,or so,t-are9oriented projects

     – !ses & time estimates to determinemost probable

    • CPM ? Critical Pat( Met(od –

    5etter ,or construction type projects – ne time estimate

    A ti it

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    Activity

    • Create a net-or. diagram ,rom t(e'53 ,or t(e case study

    3c(eduling

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    3c(edulingC(apter 11

    1 )stablis( sc(eduling assumptions

    # )stimate t(e resources e0ort andduration

    )0ort ? time t(at it ta.es to -or. on t(eactivity

    • $uration ? t(e time to complete t(e activity

    & $etermine calendar dates ,or activities

    : Adjust individual resource assignments; C(art %nal sc(edule

    ) ti ti Ti

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    )stimating Time

    • Have people -(o are doing t(e -or.provide t(e estimates

    • 7et an e*pert2s estimate

    • 8ind a similar tas.• Loo. ,or relations(ip bet-een activity

    and time @parametric estimate

    )ducated guess

    P)6T ) ti ti

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    P)6T )stimating

    • ptimistic estimate @$

    • Most li.ely @ML$

    • Pessimistic estimate @P$

    • )*pected $ Q :@ML$ QP$R <

    C ti

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    Contingency

    • $on2t pad estimates – 'ill never get good estimates

     – Adds e*pense and time

    • Add contingency as an activity – Typically 1F91;S

    Critical Pat( > 8loat

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    Critical Pat( > 8loatC(apter 1#

    • Critical Pat( – 3e/uence o, tas.s t(at ,orms t(e

    longest duration o, t(e project

    • 8loat – Amount o, time t(at an activity may be

    delayed ,rom its earliest possible startdate -it(out delaying t(e project %nis(date

     – Latest possible %nis( date ? earliestpossible start ? duration total Joat

    N li i t( 3 ( d l

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    Normali4ing t(e 3c(edule

    • Assign people to t(e sc(edule

    • 3tart -it( t(e critical pat( %rst non9critical tas.s second

    Loading and Le eling

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    Loading and Leveling

    • 6esource Load ? t(e amount o, -or.t(at is assigned to a resource

    • 6esource Leveling ? redistribution to

    even out t(e distribution o, -or.across all resources

    3c(eduling Tips

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    3c(eduling Tips

    • )nsure t(at learning time is identi%ed

    • )nsure t(at administration time isincluded

    • 5e a-are t(at resources seldom -or.1FFS o, t(e time on one project

    Activity

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    Activity

    • Create a sc(edule ,or t(e case study

    5udgeting

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    5udgetingC(apter 1&

    • 5udget People Q 6esources Q Time

    5udgeting Levels

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    5udgeting Levels

    • 5allpar. )stimate

    • 6oug( rder o, Magnitude

    • $etailed )stimate

    $irect > Indirect Costs

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    $irect > Indirect Costs

    • $irect costs – $irectly attributed to t(e project

    • Indirect costs – 3(ared amongst ot(er projects

    Types o, 5udgeting

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     Types o, 5udgeting

    • 5ottom9up

    •  Top9$o-n

    • P(ased

    Contingency 6eserve

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    Contingency 6eserve

    • 1F91;S o, budget is normal

    • $on2t pad but manage t(econtingency

    Activity

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    Activity

    • 5uild a budget ,or t(e case study

    !nit & 6evie-

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    !nit & 6evie-

    • Project Planning – '53

     – Net-or. $iagrams

     – 3c(eduling – 5udgeting